Paper by Alex Fox and Chris Fox: “…argues that traditional approaches to improving public sector productivity, such as adopting private sector practices, technology-driven reforms, and tighter management, have failed to address the complex and evolving needs of public service users. It proposes a shift towards a strengths-based, person-led model, where public services are co-produced with individuals, families, and communities…(More)”.
Curated findings and actionable knowledge at the intersection of technology, innovation, and governance