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Impact-Oriented Evaluation of Smart City Projects

Resource by Andreas Marx et al: “…The assessment of whether an implemented project can be considered “successful” frequently focuses on conventional metrics such as technical commissioning, user numbers reached, or cost-benefit analyses. While this is often politically desired and regarded as sufficient, it rarely reflects the actual state of affairs. The findings of such assessments provide important insights into efficiency, but do not answer the central question of whether and to what extent projects are genuinely effective and contribute to overarching strategic goals — such as improved quality of life, social participation, or contributions to global sustainability and digitalization agendas. The systematic measurement of impacts, however, remains rarely established in practice, due in large part to its greater complexity compared to the verification of basic implementation parameters.

This is precisely where the present guide comes in. Its aim is to provide municipalities with practical guidance and to reframe impact-oriented evaluation not as an additional burden, but as a useful steering instrument…(More)

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