Thesis by Louis, Claudia (Syracuse University): “In recent years we have witnessed a shift in the innovation landscape of organizations from closed to more open models embracing solutions from the outside. Widespread use of the internet and web 2.0 technologies have made it easier for organizations to connect with their clients, service providers, and the public at large for more collaborative problem solving and innovation. Introduction of the Open Government initiative accompanied by the America Competes Reauthorization Act signaled an unprecedented commitment by the US Federal Government to stimulating more innovation and creativity in problem solving. The policy and legislation empowered agencies to open up their problem solving space beyond their regular pool of contractors in finding solutions to the nation’s most complex problems.
This is an exploratory study of the adoption of challenges as an organizational innovation in public sector organizations. The main objective is to understand and explain how, and under what conditions challenges are being used by federal agencies and departments as a tool to promote innovation. The organizational innovation literature provides the main theoretical foundation for this study, but does not directly address contextual aspects regarding the type of innovation and the type of organization. The guiding framework uses concepts drawn from three literature streams: organizational innovation, open innovation, and public sector innovation…. (More)”