Paper by Ruth S. Contreras-Espinosa and Alejandro Blanco-M: “Many democracies face breaches of communication between citizens and political representatives, resulting in low engagement in political decision-making and public consultations. Gamification strategies can be implemented to generate constructive relationships and increase citizens’ motivation and participation by including positive experiences like achievements. This document contains a literature review of the gamification topic, providing a conceptual background, and presenting a selection and analysis of the applications to e-government services. The study characterises gamification element usage and highlights the need for a standardised methodology during element selection. Three research gaps were identified, with a potential impact on future studies and e-government applications….(More)”.
How to contribute:
Did you come across – or create – a compelling project/report/book/app at the leading edge of innovation in governance?
Share it with us at info@thelivinglib.org so that we can add it to the Collection!
About the author
Get the latest news right in you inbox
Subscribe to curated findings and actionable knowledge from The Living Library, delivered to your inbox every Friday