The Commodification of Patient Opinion: the Digital Patient Experience Economy in the Age of Big Data


Paper by Lupton, Deborah, from the Sydney Unversity’s Department of Sociology and Social Policy . Abstract: “As part of the digital health phenomenon, a plethora of interactive digital platforms have been established in recent years to elicit lay people’s experiences of illness and healthcare. The function of these platforms, as expressed on the main pages of their websites, is to provide the tools and forums whereby patients and caregivers, and in some cases medical practitioners, can share their experiences with others, benefit from the support and knowledge of other contributors and contribute to large aggregated data archives as part of developing better medical treatments and services and conducting medical research.
However what may not always be readily apparent to the users of these platforms are the growing commercial uses by many of the platforms’ owners of the archives of the data they contribute. This article examines this phenomenon of what I term ‘the digital patient experience economy’. In so doing I discuss such aspects as prosumption, the phenomena of big data and metric assemblages, the discourse and ethic of sharing and the commercialisation of affective labour via such platforms. I argue that via these online platforms patients’ opinions and experiences may be expressed in more diverse and accessible forums than ever before, but simultaneously they have become exploited in novel ways.”

A Page From the Tri-Sector Athlete Playbook: Designing a Pro-Bono Partnership Model for Cities and Public Agencies


Jeremy Goldberg: “Leaders in our social systems and institutions are faced with many of the same challenges of the past century, but they are tasked to solve them within new fiscal realities. In the United States these fiscal realities are tied to the impact of the most recent economic recession coupled with declining property and tax revenues. While these issues seem largely to be “problems” that many perceive to belong to our government, leadership across sectors has had to respond and adapt in numerous ways, some of which unfortunately include pay and hiring-freezes, lay-offs and cuts to important public services and programs related to education, parks and safety.
Fortunately, within this “new normal” there are examples of leadership within the public and private sector confronting these challenges head-on through innovative public-private partnerships (p3s). For example, municipal governments are turning to opportunities like IBM’s Smarter Cities Challenge, which provides funding and a team of IBM employees to assist the city in solving specific public problems. Other cities such as Boston, Louisville and San Francisco have established initiatives, projects and Offices of Civic Innovation where government, technologists, communities and residents are collaborating to solve problems through open-data initiatives and platforms.
This new generation of innovative P3s demonstrates the inherent power of what Joseph Nye coined a tri-sector athlete — someone who is able and experienced in business, government and the social sector. Today, unlike any other time before, tri-sector athletes are demonstrating that business as usual just won’t cut it. These athletes, myself included, believe it’s the perfect moment for civic innovation, the perfect time civic collaboration, and the perfect moment for an organization like Fuse Corps to lead the national civic entrepreneurship movement… and I’m proud to be a part of it.”

Bringing the deep, dark world of public data to light


public_img03Venturebeat: “The realm of public data is like a vast cave. It is technically open to all, but it contains many secrets and obstacles within its walls.
Enigma launched out of beta today to shed light on this hidden world. This “big data” startup focuses on data in the public domain, such as those published by governments, NGOs, and the media….
The company describes itself as “Google for public data.” Using a combination of automated web crawlers and directly reaching out to government agencies, Engima’s database contains billions of public records across more than 100,000 datasets. Pulling them all together breaks down the barriers that exist between various local, state, federal, and institutional search portals. On top of this information is an “entity graph” which searches through the data to discover relevant results. Furthermore, once the information is broken out of the silos, users can filter, reshape, and connect various datasets to find correlations….
The technology has a wide range of applications, including professional services, finance, news media, big data, and academia. Engima has formed strategic partnerships in each of these verticals with Deloitte, Gerson Lehrman Group, The New York Times, S&P Capital IQ, and Harvard Business School, respectively.”

Personal Information Is the Currency of the 21st Century


Tom Cochran (CTO at Atlantic Media) in All Things D: “The currency of the 21st century digital economy is your personal information. It has no transaction costs and does not decrease in value when the supply increases. Contrary to the laws of economics, it may even increase in value with greater supply. The more information you provide to companies, the more value they can extract from it….
Conversely, we tend to ignore this process because the most magnificent, technologically advanced and socially connected digital city is being built from it.
You are living in this growing digital city, and I’m guessing that you really like it here. Unfortunately, you can’t live in this city for free. Your rent is due in the form of your personal information, and you have to accept a certain loss of your privacy….
As a society, we need to define the rules under which our personal information can be mined. Our collective unease is largely the result of not having clear parameters to create an equilibrium between privacy and personalization.
These parameters will help shift our focus from the negatives to the positives, because in return for your personal information, you realize a net benefit with tremendous value.”

Human-Based Evolutionary Computing


Abstract of new paper by Jeffrey V. Nickerson on Human-Based Evolutionary Computing (in Handbook of Human Computation, P. Michelucci, eds., Springer, Forthcoming): “Evolution explains the way the natural world changes over time. It can also explain changes in the artificial world, such as the way ideas replicate, alter, and merge. This analogy has led to a family of related computer procedures called evolutionary algorithms. These algorithms are being used to produce product designs, art, and solutions to mathematical problems. While for the most part these algorithms are run on computers, they also can be performed by people. Such human-based evolutionary algorithms are useful when many different ideas, designs, or solutions need to be generated, and human cognition is called for”

What the Internet is Doing to Our Brains


Epipheo.TV: “Most of us are on the Internet on a daily basis and whether we like it or not, the Internet is affecting us. It changes how we think, how we work, and it even changes our brains.  We interviewed Nicholas Carr, the author of, “The Shallows: What the Internet is Doing to Our Brains,” about how the Internet is influencing us, our creativity, our thought processes, our ideas, and how we think.”

Civilized Discourse Construction Kit


Jeff Atwood at “Coding Horror“: “Forum software? Maybe. Let’s see, it’s 2013, has forum software advanced at all in the last ten years? I’m thinking no.
Forums are the dark matter of the web, the B-movies of the Internet. But they matter. To this day I regularly get excellent search results on forum pages for stuff I’m interested in. Rarely a day goes by that I don’t end up on some forum, somewhere, looking for some obscure bit of information. And more often than not, I find it there….

At Stack Exchange, one of the tricky things we learned about Q&A is that if your goal is to have an excellent signal to noise ratio, you must suppress discussion. Stack Exchange only supports the absolute minimum amount of discussion necessary to produce great questions and great answers. That’s why answers get constantly re-ordered by votes, that’s why comments have limited formatting and length and only a few display, and so forth….

Today we announce the launch of Discourse, a next-generation, 100% open source discussion platform built for the next decade of the Internet.

Discourse-logo-big

The goal of the company we formed, Civilized Discourse Construction Kit, Inc., is exactly that – to raise the standard of civilized discourse on the Internet through seeding it with better discussion software:

  • 100% open source and free to the world, now and forever.
  • Feels great to use. It’s fun.
  • Designed for hi-resolution tablets and advanced web browsers.
  • Built in moderation and governance systems that let discussion communities protect themselves from trolls, spammers, and bad actors – even without official moderators.”

D4D Challenge Winners announced


development=prize-pic_0Global Pulse Blog: “The winners of the Data for Development challenge – an international research challenge using a massive anonymized dataset provided by telecommunications company Orange – were announced at the NetMob 2013 Conference in Boston last week….
In this post we’ll look at the winners and how their research could be put to use.

Best Visualization prize winner: “Exploration and Analysis of Massive Mobile Phone Data: A Layered Visual Analytics Approach” –

Best Development prize winner: “AllAboard: a System for Exploring Urban Mobility and Optimizing Public Transport Using Cellphone Data”

Best Scientific prize winner: “Analyzing Social Divisions Using Cell Phone Data”

First prize winner: “Exploiting Cellular Data for Disease Containment and Information Campaigns Strategies in Country-Wide Epidemics””

New NAS Report: Copyright in the Digital Era: Building Evidence for Policy


0309278953National Academies of Sciences: “Over the course of several decades, copyright protection has been expanded and extended through legislative changes occasioned by national and international developments. The content and technology industries affected by copyright and its exceptions, and in some cases balancing the two, have become increasingly important as sources of economic growth, relatively high-paying jobs, and exports. Since the expansion of digital technology in the mid-1990s, they have undergone a technological revolution that has disrupted long-established modes of creating, distributing, and using works ranging from literature and news to film and music to scientific publications and computer software.

In the United States and internationally, these disruptive changes have given rise to a strident debate over copyright’s proper scope and terms and means of its enforcement–a debate between those who believe the digital revolution is progressively undermining the copyright protection essential to encourage the funding, creation, and distribution of new works and those who believe that enhancements to copyright are inhibiting technological innovation and free expression.

Copyright in the Digital Era: Building Evidence for Policy examines a range of questions regarding copyright policy by using a variety of methods, such as case studies, international and sectoral comparisons, and experiments and surveys. This report is especially critical in light of digital age developments that may, for example, change the incentive calculus for various actors in the copyright system, impact the costs of voluntary copyright transactions, pose new enforcement challenges, and change the optimal balance between copyright protection and exceptions.”

Cognitive Democracy


Equity of material, social, and cultural resources and making use of cognitive diversity to solve complex problems.

NYU had a LaPietra Dialogue on “Social Media and Political Participation” (#SMaPP_LPD). The purpose of the dialogue:

“We are only beginning to scratch the surface of developing theories linking social media usage to political participation and actually beginning to test causal relationships. At the same time, the data being generated by users of social media represents a completely unprecedented source of data recording how hundreds of millions of people around the globe interact with politics, the likes of which social scientists have never, ever seen; it is not too much of a stretch to say we are at a similar place to the field of biology just as the human genome was first being decoded. Thus the challenges are enormous, but the opportunities – and importance of the task – are just as important….The conference will serve to introduce cutting edge work being conducted in a field that barely existed five years ago to the public and students, to introduce the scholars participating in the conference to each other’s work, and also to play a role in building connections among the scholarly community working in this field.”

Among the presenters was Henry Farrell from George Washington University who drafted a paper with Cosma Shalizi on “Cognitive Democracy and the Internet” (an earlier version appeared on the Crooked Timber Blog).

In essence, the paper is focused on which social institutions (hierarchies, markets, or democracies) are better positioned to solve complex problems (resonating with The GovLab Research’s mapping of contemporary problems that drives government innovation).

“We start instead with a pragmatist question whether these institutions are useful in helping us solve diifficult social problems. Some political problems are simple: the solutions might not be easy to put into practice, but the problems are easy to analyze. But the most vexing problems are usually ones without any very obvious solutions. How do we change legal rules and social norms in order to mitigate the problems of global warming? How do we regulate financial markets so as to minimize the risk of new crises emerging, and limit the harm of those that happen? How do we best encourage the spread of human rights internationally?

These problems all share two important features. First, they are social. That is, they are problems which involve the interaction of many human beings, with different interests, desires, needs and perspectives. Second, they are complex problems, in the sense that scholars of complexity understand the term. To borrow the defi nition of Page (2011, p. 25), they involve diverse entities that interact in a network or contact structure (italics in the original).”

They subsequently critique the capacity of hierarchies and markets to address these “social problems.” Of particular interest is their assessment of the current “nudge” theories:

“Libertarian paternalism is flawed, not because it restricts peoples’ choices, but because it makes heroic assumptions about choice architects’ ability to figure out what the choices should be, and blocks the architects’ channels for learning better. Libertarian paternalism may still have value where people likely do want, e.g., to save more or take more exercise, but face commitment problems, or when other actors have an incentive to misinform these people or to structure their choices in perverse ways in the absence of a “good” default. However, it will be far less useful, or even actively pernicious, in complex situations, where many actors with different interests make interdependent choices”

The bulk of the paper focuses on the value and potential of democracy to solve problems (where diversity has a high premium). With regard to the current state of our democratic institutions, the paper observes that

“We have no reason to think that actually-existing democratic structures are as good as they could be, or even close. If nothing else, designing institutions is, itself, a highly complex problem, where even the most able decision-makers have little ability to foresee the consequences of their actions. Even when an institution works well at one time, it does so in a context of other institutions and social and physical conditions, which are all constantly changing. Institutional design and reform, then, is always a matter of more or less ambitious “piecemeal social experiments”, to use the phrase of Popper…As emphasized by Popper, and independently by Knight and Johnson, one of the strengths of democracy is its ability to make, monitor, and learn from such experiments”.

Taking into account current advances in technology, Farrell and Shalizi state:

“One of the great aspects of the current moment, for cognitive democracy, is that it has become (comparatively) very cheap and easy for such experiments to be made online, so that this design space can be explored.”

They subsequently conclude emphasizing the need for “cognitive democracy” :

“Democracy, we have argued, has a capacity unmatched among other macro-institutions to actually experiment, and to make use of cognitive diversity in solving complex problems. To realize these potentials, democratic structures must themselves be shaped so that social interaction and cognitive function reinforce each other. But the cleverest institutional design in the world will not help unless the resources (material, social, cultural) needed for participation are actually broadly shared. This is not, or not just, about being nice or equitable; cognitive diversity is not something we can afford to waste.”