Stefaan Verhulst

Book by Austin Choi-Fitzpatrick: “Drones are famous for doing bad things: weaponized, they implement remote-control war; used for surveillance, they threaten civil liberties and violate privacy. In The Good Drone, Austin Choi-Fitzpatrick examines a different range of uses: the deployment of drones for the greater good. Choi-Fitzpatrick analyzes the way small-scale drones—as well as satellites, kites, and balloons—are used for a great many things, including documenting human rights abuses, estimating demonstration crowd size, supporting anti-poaching advocacy, and advancing climate change research. In fact, he finds, small drones are used disproportionately for good; nonviolent prosocial uses predominate.

Choi-Fitzpatrick’s broader point is that the use of technology by social movements goes beyond social media—and began before social media. From the barricades in Les Misérables to hacking attacks on corporate servers to the spread of #MeToo on Twitter, technology is used to raise awareness, but is also crucial in raising the cost of the status quo.

New technology in the air changes politics on the ground, and raises provocative questions along the way. What is the nature and future of the camera, when it is taken out of human hands? How will our ideas about privacy evolve when the altitude of a penthouse suite no longer guarantees it? Working at the leading edge of an emerging technology, Choi-Fitzpatrick takes a broad view, suggesting social change efforts rely on technology in new and unexpected ways…(More)”.

About: “Omidyar Network India (ONI), in partnership with Boston Consulting Group (BCG), has undertaken a study to reimagine digital platforms for the public good, with the aim build a shared narrative around digital platforms and develop a holistic roadmap to foster their systematic adoption.

This study has especially benefited from collaboration with the Ministry of Electronics and Information Technology (MeitY), Government of India. It builds on the thinking presented in the public consultation whitepaper on ‘Strategy for National Open Digital Ecosystems (NODEs)’ published by MeitY in February 2020, to which ONI and BCG have contributed.

This website outlines the key findings of the study and introduces a new paradigm, i.e. ODEs, which recognizes the importance of a strong governance framework as well as the community of stakeholders that make them effective….(More)”.

Paper by Bertin Martens et al: “The European Commission announced in its Data Strategy (2020) its intentions to propose an enabling legislative framework for the governance of common European data spaces, to review and operationalize data portability, to prioritize standardization activities and foster data interoperability and to clarify usage rights for co-generated IoT data. This Strategy starts from the premise that there is not enough data sharing and that much data remain locked up and are not available for innovative re-use. The Commission will also consider the adoption of a New Competition Tool as well as the adoption of ex ante regulation for large online gate-keeping platforms as part of the announced Digital Services Act Package . In this context, the goal of this report is to examine the obstacles to Business-to-Business (B2B) data sharing: what keeps businesses from sharing or trading more of their data with other businesses and what can be done about it? For this purpose, this report uses the well-known tools of legal and economic thinking about market failures. It starts from the economic characteristics of data and explores to what extent private B2B data markets result in a socially optimal degree of data sharing, or whether there are market failures in data markets that might justify public policy intervention.

It examines the conditions under which monopolistic data market failures may occur. It contrasts these welfare losses with the welfare gains from economies of scope in data aggregation in large pools. It also discusses other potential sources of B2B data market failures due to negative externalities, risks and transaction costs and asymmetric information situations. In a next step, the paper explores solutions to overcome these market failures. Private third-party data intermediaries may be in a position to overcome market failures due to high transactions costs and risks. They can aggregate data in large pools to harvest the benefits of economies of scale and scope in data. Where third-party intervention fails, regulators can step in, with ex-post competition instruments and with ex-ante regulation. The latter includes data portability rights for personal data and mandatory data access rights….(More)”.

Sally Hussey at BangTheTable: “Last year, Sherry R. Arnstein’s  “A Ladder of Citizen Participation” celebrated its 50th anniversary. Originally published in the Journal of American Planning Association (JAPA) and one of its most cited articles to date, the longevity and impact of Arnstein’s Ladder can be recognised in the emergence of 60 public participation models since its inception. 

Yet, Arnstein’s vision from 50 years ago bridges decades in more ways than one. Not only through its dynamic iteration in the history of public engagement frameworks and practices. Indeed, it provides a foundation for many of the central concepts that shape public engagement research and practice today. For just as current public participation spectrums continue to engender the work of shifting power in public decision-making – central to Arnstein’s vision – they also open out onto theories, methods and ideas that exist between the spectra.   

But the inception of Arnstein’s Ladder in 1969 coincided with a shift in focus of the role of ‘citizens’, or public, and the conception of ‘participation’. Published at a “major inflection point” in the United States, with the Civil Rights Revolution, Vietnam war protests, the devastation of urban renewal, urban riots (Watts Riots and Newark Riots, for instance) and the increasing awareness of global environmental and ecological disasters, it demarcates the shift in the activation of citizens. Outgoing JAPA editor, Professor of Community and Regional Planning, University of Texas, Austin, Sandra Rosenbloom recently notes: “One result of the tumultuous events and major societal changes challenging the country at that time was a greater focus on the role of citizens in determining their own destiny and that of the neighborhoods and communities in which they lived. Citizen participation became both a duty and a rallying cry, but one that Arnstein viewed with great scepticism.” 

While, in some countries, terminology has evolved to address exclusivity and divisive categorisation in the shift to from ‘citizen participation’ to ‘public engagement’, the link to contemporaneous challenges is evident in the need for people to determine their own destiny – to have their say – cutting across major changes posed by Black Lives Matter, climate chaos and increasing inequity resulting from population densification and urbanisation – not to mention the coronavirus pandemic that, in forcing a reset, prioritises equity considerations for marginalised and other equity-seeking groups and renewed efforts at fortifying community resilience. With democracy in crisis, public participation, it can be argued, has again become a “rallying cry” as governments scramble to connect to a disconnected public and, in a wake-up call to correct the balance of widespread mistrust, strive towards transparency, increased trust and legitimisation of public decisions.

As democratic societies across the globe increasingly commit to collaborative governance, public participation has thereby emerged as a rich arena. This includes the “deliberative wave” that has gained ground since 2010 that seeks ongoing, continuous and open dialogue and engagement between the public and public decision-makers. The recent focus on democratic innovations as a result of increased digitisation, too, emphasises a concern for the deepening of public participation in decision-making, where inclusive online engagement is one of the ways in which governments can engage communities. For benefits of online public engagement include improved governance, greater social cohesion, informed decision-making, community ownership, better responsiveness and transparency as well as increasing legitimacy of public decision-making. 

Grounded in the democratic notion that public decisions should be shaped by people and communities affected by those decisions, public participation models have emerged not only to better map engagement in practice and theory but to ensure that people can shape decisions that affect their everyday lives….(More)”.

Paper by Jaeyoon Song, Christoph Riedl and Thomas W. Malone: “Even though many people have found today’s commonly used videoconferencing systems very useful, these systems do not provide support for one of the most important aspects of in-person meetings: the ad hoc, private conversations that happen before, after, and during the breaks of scheduled events—the proverbial hallway conversations. Here we describe our design of a simple system, called Minglr, which supports this kind of interaction by facilitating the efficient matching of conversational partners. We also describe a study of this system’s use at the ACM Collective Intelligence 2020 virtual conference. Analysis of our survey and system log data provides evidence for the usefulness of this capability, showing, for example, that 86% of people who used the system successfully at the conference thought that future virtual conferences should include a tool with similar functionality. We expect similar functionality to be incorporated in other videoconferencing systems and to be useful for many other kinds of business and social meetings, thus increasing the desirability and feasibility of many kinds of remote work and socializing…(More).” See also https://minglr.info/

Book by Mitchell Weiss: “During his years as a public official, Mitchell Weiss was told that government can’t do new things or solve tough challenges–it’s too big and slow and bureaucratic. Sadly, this is what so many of us have come to believe. But in the wake of the Boston Marathon bombings, he and his city hall colleagues raced to support survivors in new, innovative ways. This kind of entrepreneurial spirit and savvy in government is growing, transforming the public sector’s response to big problems at all levels.

In this inspiring and instructive book, Weiss, now a professor at Harvard Business School, argues that we must shift from a mindset of “Probability Government”–overly focused on performance management and on mimicking “best” practices–to “Possibility Government.” This means a leap to public leadership and management that embraces more imagination and riskier projects.

Weiss shares the basic tenets of this new way of governing in the book’s three sections:

• Government that can imagine. Seeing problems as opportunities, and designing solutions with citizens.
• Government that can try new things. Testing and experimentation as a regular part of solving public problems.
• Government that can scale. Harnessing platform techniques for innovation and growth; and how public entrepreneurship can reinvigorate democracy.

The lessons unfold in the timely episodes Weiss has seen and studied: a heroin hackathon in opioid-ravaged Cincinnati; a series of blockchain experiments in Tbilisi to protect Georgian property from the Russians; the U.S. Special Operations Command prototyping of a hoverboard for chasing pirates, among many others.

At a crucial moment in the evolution of government’s role in our society, We the Possibility provides both inspiration and a positive model to help shape progress for generations to come….(More)”.

Joseph D. Harrison at AMA Journal of Ethics: “Nudges are subtle changes to the design of the environment or the framing of information that can influence our behaviors. There is significant potential to use nudges in health care to improve patient outcomes and transform health care delivery. However, these interventions must be tested and implemented using a systematic approach. In this article, we describe several ways to design nudges for success by focusing on optimizing and fitting them into the clinical workflow, engaging the right stakeholders, and rapid experimentation….(More)”.

Guidance by Rainer Schnell: “Linking existing administrative data sets on the same units is used increasingly as a research strategy in many different fields. Depending on the academic field, this kind of operation has been given different names, but in application areas, this approach is mostly denoted as record linkage. Although linking data on organisations or economic entities is common, the most interesting applications of record linkage concern data on persons. Starting in medicine, this approach is now also being used in the social sciences and official statistics. Furthermore, the joint use of survey data with administrative data is now standard practice. For example, victimisation surveys are linked to police records, labour force surveys are linked to social security databases, and censuses are linked to surveys.

Merging different databases containing information on the same unit is technically trivial if all involved databases have a common identification number, such as a social security number or, as in the Scandinavian countries, a permanent personal identification number. Most of the modern identification numbers contain checksum mechanisms so that errors in these identifiers can be easily detected and corrected. Due to the many advantages of permanent personal identification numbers, similar systems have been introduced or discussed in some European countries outside Scandinavia.

In many jurisdictions, no permanent personal identification number is available for linkage. Examples are New Zealand, Australia, the UK, and Germany. Here, the linkage is most often based on alphanumeric identifiers such as surname, first name, address, and place of birth. In the literature, such identifiers are most often denoted as indirect or quasi-identifiers. Such identifiers are prone to error, for example, due to typographical errors, memory faults (previous addresses), different recordings of the same identifier (for example, swapping of substrings: reversal of first name and last name), deliberately false information (for example, year of birth) or changes of values over time (for example name changes due to marriages). Linking on exact matching information, therefore, yields only a non-randomly selected subset of records.

Furthermore, the quality of identifying information in databases containing only indirect identifiers is much lower than usually expected. Error rates in excess of 20% and more records containing incomplete or erroneous identifiers are encountered in practice….(More)”.

Robert H. Frank at the New York Times: “…Why, then, hasn’t the United States adopted a carbon tax? One hurdle is the fear that emissions would fall too slowly in response to a carbon tax, that more direct measures are needed. Another difficulty is that political leaders have reason to fear voter opposition to taxation of any kind. But there are persuasive rejoinders to both objections.

Regarding the first, critics are correct that a carbon tax alone won’t parry the climate threat. It is also true that as creatures of habit, humans tend to change their behavior only slowly, even in the face of significant financial incentives. But even small changes in behavior are greatly amplified by behavioral contagion — the social scientist’s term for how ideas and behaviors spread from person to person like infectious diseases. And if a carbon tax were to shift the behavior of some individuals now, those changes would quickly spread more widely.

Smoking rates, for example, changed little in the short run even as cigarette taxes rose sharply, but that wasn’t the end of the story. The most powerful predictor of whether someone will smoke is the percentage of her friends who smoke. Most smokers stick with their habit in the face of higher taxes, but a small minority quit, and still others refrain from starting.

Every peer group that includes those people thus contains a smaller proportion of smokers, which influences still others to quit or refrain, and so on. This contagion process explains why the percentage of American adults who smoke has fallen by two-thirds since the mid-1960s.

Behavioral contagion would similarly amplify the effects of a carbon tax. By making solar power cheaper in comparison with fossil fuels, for example, the tax would initially encourage a small number of families to install solar panels on their rooftops. But as with cigarette taxes, it’s the indirect effects that really matter….(More)”.

Report by Deloitte: “…When experts try to explain why so many transformation initiatives fail, both in the commercial world and at government agencies, they rarely talk about habit or other human factors. It’s much easier to focus on a project’s most expensive, visible, or contentious elements, such as new technologies, process redesign, or changes to the organizational chart. But the human element can be crucial to the success of organizational transformation.

This is true when you’re aiming for transformation with a capital T, such as designing and implementing an entirely new operating model. It’s also true when you’re trying to make some aspects of an existing model work better, or when you’re trying to build a new capability. No matter what kind of change an organization wants to implement, it’s crucial to understand how the proposed changes will affect people as individuals, and what it might take—psychologically, emotionally, or politically—to make them change their behavior. After all, if people keep doing the same things in the same way, what has really been transformed?

Even when leaders understand that they need to encourage behavioral change, they often aim for that goal using strategies without a proven track record. For example, they might offer financial incentives to employees who meet certain performance targets, without clear evidence that this kind of reinforcement works in that context. What if the motivating factors that can overcome inertia in a certain situation have more to do with how employees feel about their work, or how they cohere as a community?

Fortunately, thanks to the work of behavioral psychologists and economists, as well as neuroscientists, we understand much more than we used to about human behavior and its drivers. This work has demonstrated, for example:

• What typically motivates people—a sense of purpose, a sense of autonomy, and the ability to grow in one’s job¹
• Why people engage in “predictably irrational” behavior, and how we can harness this understanding to shape and nudge behavior²
• How to use customer analytics and customer experience techniques such as human-centered design to drive workforce experience³

We also know that transparency can help a transformation initiative succeed. By keeping stakeholders informed about all aspects of the effort and inviting feedback, project leaders can gain insights into human motivation and behavior, and how their employees are experiencing the change, as those factors pertain to their particular project. This can help leaders understand which aspects of the transformation are working and which are not, and it helps to build trust among everyone involved.

“Behavior-first change” applies insights from a range of disciplines including anthropology, behavioral economics, neuroscience, and psychology to better understand and influence human behavior—and governments are beginning to apply it to their transformation initiatives. In fact, with more than 200 behavioral insights units in government worldwide, the public sector has been at the forefront of this movement. So, we’re not proposing a behavioral change approach as something radically new. Instead, we’re suggesting government agencies that might already be applying these techniques externally can systematically apply these insights to their own transformations—whether “capital T” programs or more focused efforts—to improve the chances that these programs will realize their intended outcomes….(More)”.