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Stefaan Verhulst

Rohinton P. Medhora at the Financial Times: “From contact-tracing apps to telemedicine, digital health innovations that can help tackle coronavirus have been adopted swiftly during the pandemic. Lagging far behind, however, are any investigations of their reliability and the implications for privacy and human rights.

In the wake of this surge in “techno-solutionism”, the world needs a new era of data diplomacy to catch up.

Big data holds great promise in improving health outcomes. But it requires norms and standards to govern collection, storage and use, for which there is no global consensus. 

The world broadly comprises four data zones — China, the US, the EU and the remainder. The state-centric China zone, where individuals have no control over their personal data, is often portrayed as the poster child of the long-threatened Orwellian society.A woman scans a QR code of a local app to track personal data for the Covid-19 containment in Zouping in east China’s Shandong province © Barcroft Media via Getty Images

Yet the corporation-centric US zone is also disempowering. The “consent” that users provide to companies is meaningless. Most consumers do not read the endless pages of fine print before “agreeing”, while not consenting means opting out of the digital world and is seldom useful.

The EU’s General Data Protection Regulation goes furthest in entrenching the rights of EU citizens to safeguard their privacy and provide a measure of control over personal data.

But it is not without drawbacks. Costs of compliance are high, with small and medium-sized companies facing a disproportionately large bill that strengthens the large companies that the regulation was designed to rein in. There are also varying interpretations of the rules by different national data protection authorities.

The rest of the world does not have the capacity to create meaningful data governance. Governments are either de facto observers of others’ rules or stumble along with a non-regime. One-fifth of countries have no data protection and privacy legislation, according to figures from Unctad, the UN’s trade and development agency.

Global diplomacy is needed to bring some harmony in norms and practices between these four zones, but the task is not easy. Data straddles our prosperity, health, commerce, quality of democracy, security and safety.

A starting point could be a technology charter of principles, such as the Universal Declaration of Human Rights. It may not be fully applied everywhere, but it could serve as a beacon of hope — particularly for citizens in countries with oppressive regimes — and could guide the drafting of national and subnational legislation.

A second focus should be the equitable taxation of multinational digital platforms that use canny accounting practices to cut their tax bill. While the largest share of users — and one that is growing fast — are in populous poorer parts of the world, the value created from their data goes to richer countries.

This imbalance, coupled with widespread use of tax havens by multinational technology companies, is exacerbating government funding gaps already under pressure because of the pandemic.

A third priority is to revisit statistics. Just as the UN System of National Accounts was introduced in the 1950s, today we need a set of universally accepted definitions and practices to categorise data.

That would allow us to measure and understand the nature of the new data-driven economy. National statistical agencies must be strengthened to gather information and to act as stewards of ever greater quantities of personal data.

Finally, just as the financial crisis of 2007-08 led to the creation of the Financial Stability Forum (a global panel of regulators now called the Financial Stability Board), the Covid-19 crisis is an opportunity to galvanise action through a digital stability board….(More)”

We need a new era of international data diplomacy

Report by UNICEF and United Nations University (UNU-EGOV): “Digital technologies continue to change the dynamics of our economies and societies and, in so doing, have the potential to alter the character of modern government permanently. The ‘digital revolution’ has come with the promise of improved governance and more inclusive and responsive service delivery and there are now many public websites, digital platforms and applications through which governments inform and assist citizens using information and communication technologies (ICT).

A central tenet of the transition to e-government is the digitization of public health, education, social and identity management services offered by national and local governments. Digitization in these areas is undertaken to expand service access to the public and, in particular, to traditionally underserved groups. The 2020 United Nations E-Government Development Index finds that 80 per cent of 193 United Nations (UN) Member States now offer some digital content or online services for youth, women, older people, persons with disabilities, migrants and/or those living in poverty.

While these services are increasingly common in the 21st century, they have become essential during the global COVID-19 pandemic — not least, for children and families. Amidst the digital transformation of government, technology has an increasing impact on a child’s ability to enjoy the benefits of public health care, education and welfare initiatives, and the COVID-19 pandemic has now brought the potential — and challenges — of digital services for children to the fore of policy planning discussions. As a result of school closures in over 190 countries and the suspension of many vital face-to-face services, more than two-thirds of countries have introduced a national online learning platform for children during the pandemic, leading to a re-examination of the efficacy of these services for continuity of learning.

Despite this, there is surprisingly little systematic exploration of the discourse and practices that ensure that
e-government services can advance and protect the rights of children and young people…(More)”.

Government digital services and children: pathways to digital transformation

Article by J. Ignacio Criado et al: “This article presents a study about artificial intelligence (AI) policy based on the perceptions, expectations, and challenges/opportunities given by chief information officers (CIOs). In general, publications about AI in the public sector relies on experiences, cases, ideas, and results from the private sector. Our study stands out from the need of defining a distinctive approach to AI in the public sector, gathering primary (and comparative) data from different countries, and assessing the key role of CIOs to frame federal/national AI policies and strategies. This article reports three research questions, including three dimensions of analysis: (1) perceptions regarding to the concept of AI in the public sector; (2) expectations about the development of AI in the public sector; and, (3) challenges and opportunities of AI in the public sector. This exploratory study presents the results of a survey administered to federal/national ministerial government CIOs in ministries of Mexico and Spain. Our descriptive statistical (and exploratory) analysis provides an overall approach to our dimensions, exploratory answering the research questions of the study. Our data supports the existence of different governance models and policy priorities in different countries. Also, these results might inform research in this same area and will help senior officials to assess the national AI policies actually in process of design and implementation in different national/federal, regional/state, and local/municipal contexts….(More)”.

Chief information officers’ perceptions about artificial intelligence

OECD Working Paper: “This working paper introduces the key concepts and features of anticipatory innovation governance– i.e. the structures and mechanisms to allow and promote anticipatory innovation alongside other types of innovation in the public sector. This paper draws on academic literature and OECD work on a range of areas including public sector innovation, foresight, anticipatory governance and emerging technologies. The paper starts outlining an emerging framework to guide policy making in complex and uncertain contexts and sets out some questions for further research in the area of anticipatory innovation governance….(More)”

Anticipatory innovation governance

Paper by Shomik Jain, Davide Proserpio, Giovanni Quattrone, and Daniele Quercia: “There is a rumbling debate over the impact of gentrification: presumed gentrifiers have been the target of protests and attacks in some cities, while they have been welcome as generators of new jobs and taxes in others. Census data fails to measure neighborhood change in real-time since it is usually updated every ten years. This work shows that Airbnb data can be used to quantify and track neighborhood changes. Specifically, we consider both structured data (e.g. number of listings, number of reviews, listing information) and unstructured data (e.g. user-generated reviews processed with natural language processing and machine learning algorithms) for three major cities, New York City (US), Los Angeles (US), and Greater London (UK). We find that Airbnb data (especially its unstructured part) appears to nowcast neighborhood gentrification, measured as changes in housing affordability and demographics. Overall, our results suggest that user-generated data from online platforms can be used to create socioeconomic indices to complement traditional measures that are less granular, not in real-time, and more costly to obtain….(More)”.

Nowcasting Gentrification Using Airbnb Data

James Hookway at the Wall Street Journal: “Switzerland’s system of direct democracy will be put to the test again later this year, this time with a referendum on whether to roll back the government’s powers to impose lockdowns and other measures to slow the Covid-19 pandemic.

The landlocked Alpine nation of 8.5 million people is unusual in providing its people a say on important policy moves by offering referendums if enough people sign a petition for a vote. Last year, Swiss voted on increasing the stock of low-cost housing, tax allowances for children and hunting wolves.

The idea is to provide citizens a check on the power of the federal government, and it is a throwback to the fiercely independent patchwork of cantons, or districts, that were meshed in the medieval period.

Now, the country is set for a referendum on whether to remove the government’s legal authority to order lockdowns and other pandemic restrictions after campaigners submitted a petition of some 86,000 signatures this week—higher than the 50,000 required—triggering a nationwide vote to repeal last year’s Covid-19 Act….(More)”.

Switzerland to Hold Referendum on Covid-19 Lockdown

Conference paper by Joshua Gelhaar et al: “In the increasingly interconnected business world, economic value is less and less created by one company alone but rather through the combination and enrichment of data by various actors in so-called data ecosystems. The research field around data ecosystems is, however, still in its infancy. With this study, we want to address this issue and contribute to a deeper understanding of data ecosystems. Therefore, we develop a taxonomy for data ecosystems which is grounded both theoretically through the linkage to the scientific knowledge base and empirically through the analyses of data ecosystem use cases. The resulting taxonomy consists of key dimensions and characteristics of data ecosystems and contributes to a better scientific understanding of this concept. Practitioners can use the taxonomy as an instrument to further understand, design and manage the data ecosystems their organizations are involved in….(More)”.

A Taxonomy for Data Ecosystems

Essay by Jesse Hirsh: “The COVID-19 pandemic is accelerating global digital transformation and the adoption of digital technologies. It is also enacting a political and cultural shift toward a quantified society: a society in which measurement and predictive modelling dominate (political) decision making, and where surveillance is expansive and pervasive.

While viruses and disease have always been with us, what’s changing is our ability to measure and understand them. This ability comes at a time when globalization (and, by extension, climate change) has transformed the kinds of viruses and diseases we will face.

The knowledge of what can kill us — or is killing us — compels governments and health authorities to both take action in response and gather more data to understand the threat. Like many disasters or other globally impactful events, the COVID-19 pandemic is accelerating the development and implementation of quantification technologies.

Health researchers are now measuring the spread of a virus across the population in ways not previously possible, through the use of a set of data that is ever-growing, especially in countries such as China that have less regard for personal privacy. Canada and the United States are not yet conducting tracking and tracing of infections at a level that would enable containment. This level, however, is due to inadequate staffing rather than insufficient data. Still, the desire for more information remains.

As a result, our ability to measure human health and disease transmission is set to reach new records and capabilities. Through sources ranging from individuals’ use of digital health tools to contact tracing records, health-related data is amassing at a prodigious rate.

What are the impacts or consequences of this dramatic increase in both health data and the perceived value or urgency of that data?…(More)”.

How COVID-19 Is Accelerating the Shift Toward a Quantified Society
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Image credit: Kayla Velasquez/Unsplash.

Selected Readings by Fiona Cece, Uma Kalkar, and Stefaan Verhulst: “The mob attack on the US Congress was alarming and the result of various efforts to undermine the trust in and legitimacy of longstanding democratic processes and institutions. In particular, the use of inaccurate data, half-truths, and disinformation to spread hate and division is considered a key driver behind last week’s attack. Altering data to support conspiracy theories or challenging and undermining the credibility of trusted data sources to allow for alternative narratives to flourish, if left unchallenged, has consequences — including the increased acceptance and use of violence both off-line and on-line.

Everyone working on data and information needs to be aware of the implications of altering or misusing data (including election results) to support malicious objectives. The January 6th riot is unfortunately not a unique event, nor is it contained to the US. Below, we provide a curation of findings and readings that illustrate the global danger of inaccurate data, half-truths, and willful disinformation….(Readings)”.

Inaccurate Data, Half-Truths, Disinformation, and Mob Violence

World Economic Forum: “…Human-centricity is a game changer in terms of unleashing the latent potential in data to empower societies. A human-centric shift in viewpoint is a simple, yet profound, change in thinking. It offers ground-breaking consequences for the availability, usability and quality of data for any person or organization, public or private. Far from being in conflict with the aims of business, human-centricity can drive new paradigms and ideas for innovation, capitalizing on the possibilities that better data availability can unleash for societies…

Organization-centric approaches turn data into resources for companies (business), control what organizations can and cannot do with data (regulation) and aim to enable the most efficient possible data utilization for data-controlling organizations (technology) — without fully taking into account the interests of people of society. In contast, a human-centric approach looks at data as it relates to people about whom that
data exists — while still accounting for the interests of business. Human-centric business models (be they B2C, B2B, or B2G) take people’s and societies’ interests as a guiding principle; regulation is designed in a way that assumes and guarantees that data about people is being used for their and their communities’ benefit, and technology prioritizes humane values (including social and ecological ones)….(More)”.

On the Importance of Human-Centricity and Data

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