Stefaan Verhulst
Stefaan G. Verhulst, Andrew Zahuranec, Andrew Young and Michelle Winowatan at Data & Policy: “As data grows increasingly prevalent in our economy, it is increasingly clear, too, that tremendous societal value can be derived from reusing and combining previously separate datasets. One avenue that holds particular promise are data collaboratives. Data collaboratives are a new form of partnership in which data (such as data owned by corporations) or data expertise is made accessible for external parties (such as academics or statistical offices) working in the public interest. By bringing together a wide range of inter-sectoral expertise to bear on the data, collaboration can result in new insights and innovations, and can help unlock the public good potential of previously siloed data or expertise.
Yet, not all data collaboratives are successful or go beyond pilots. Based on research and analysis of hundreds of data collaboratives, one factor seems to stand out as determinative of success above all others — whether there exist individuals or teams within data-holding organizations who are empowered to proactively initiate, facilitate and coordinate data collaboratives toward the public interest. We call these individuals and teams “data stewards.”
They systematize the process of partnering, and help scale efforts when there are fledgling signs of success. Data stewards are essential for accelerating the re-use of data in the public interest by providing functional access, and more generally, to unlock the potential of our data age. Data stewards form an important — and new — link in the data value chain.
In its final report, the European Commission’s High-Level Expert Group on Business-to-Government (B2G) Data Sharing also noted the need for data stewards to enable responsible, accountable data sharing for the public interest. In their report, they write:
“A key success factor in setting up sustainable and responsible B2G partnerships is the existence, within both public- and private-sector organisations, of individuals or teams that are empowered to proactively initiate, facilitate and coordinate B2G data sharing when necessary. As such, ‘data stewards’ should become a recognised function.”
The report goes on further to acknowledge the need to scope, design, and establish a network or a community of practice around data stewardship.
Wanted: Data Stewards
A new position paper, released by The GovLab within the context of the UN Statistical Commission High-Level Forum on Official Statistics which focused on “Data stewardship — a solution for official statistics’ predicament?” seeks to begin that work. The paper, titled “Wanted: Data Stewards: (Re-)Defining The Roles and Responsibilities of Data Stewards for an Age of Data Collaboration” tackles questions regarding the profile and potential of data stewards. It aims to provide an operational roadmap to support the implementation (or expansion) of data stewardship functions in public- and private-sector entities; and to start building a community of expertise.
Moreover, it addresses the tendency to conflate the roles of data stewards with those of individuals or groups who might better be described as chief privacy, chief data or chief security officers. This slippage is perhaps understandable, we need to redefine the role that is somewhat broader. While data management, privacy and security are key components of trusted and effective data collaboratives, the real goal is to re-use data for broader social goals (while preventing any potential harms that may result from sharing).
In particular the position paper — which captures lived experience of numerous data stewards- seeks to provide more clarity on how data stewards can accomplish these duties by:
- Defining the responsibilities of a data steward; and
- Identifying the roles which a data steward must fill to achieve these responsibilities…(More)”.
Flavie Halais at Wired: “Alphabet’s Sidewalk Labs is testing icons that provide “digital transparency” when information is collected in public spaces….
As cities incorporate digital technologies into their landscapes, they face the challenge of informing people of the many sensors, cameras, and other smart technologies that surround them. Few people have the patience to read through the lengthy privacy notice on a website or smartphone app. So how can a city let them know how they’re being monitored?
Sidewalk Labs, the Google sister company that applies technology to urban problems, is taking a shot. Through a project called Digital Transparency in the Public Realm, or DTPR, the company is demonstrating a set of icons, to be displayed in public spaces, that shows where and what kinds of data are being collected. The icons are being tested as part Sidewalk Labs’ flagship project in Toronto, where it plans to redevelop a 12-acre stretch of the city’s waterfront. The signs would be displayed at each location where data would be collected—streets, parks, businesses, and courtyards.
Data collection is a core feature of the project, called Sidewalk Toronto, and the source of much of the controversy surrounding it. In 2017, Waterfront Toronto, the organization in charge of administering the redevelopment of the city’s eastern waterfront, awarded Sidewalk Labs the contract to develop the waterfront site. The project has ambitious goals: It says it could create 44,000 direct jobs by 2040 and has the potential to be the largest “climate-positive” community—removing more CO2 from the atmosphere than it produces—in North America. It will make use of new urban technology like modular street pavers and underground freight delivery. Sensors, cameras, and Wi-Fi hotspots will monitor and control traffic flows, building temperature, and crosswalk signals.
All that monitoring raises inevitable concerns about privacy, which Sidewalk aims to address—at least partly—by posting signs in the places where data is being collected.
The signs display a set of icons in the form of stackable hexagons, derived in part from a set of design rules developed by Google in 2014. Some describe the purpose for collecting the data (mobility, energy efficiency, or waste management, for example). Others refer to the type of data that’s collected, such as photos, air quality, or sound. When the data is identifiable, meaning it can be associated with a person, the hexagon is yellow. When the information is stripped of personal identifiers, the hexagon is blue…(More)”.
Report by Freedom House: “Democracy and pluralism are under assault. Dictators are toiling to stamp out the last vestiges of domestic dissent and spread their harmful influence to new corners of the world. At the same time, many freely elected leaders are dramatically narrowing their concerns to a blinkered interpretation of the national interest. In fact, such leaders—including the chief executives of the United States and India, the world’s two largest democracies—are increasingly willing to break down institutional safeguards and disregard the rights of critics and minorities as they pursue their populist agendas. As a result of these and other trends, Freedom House found that 2019 was the 14th consecutive year of decline in global freedom.
The gap between setbacks and gains widened compared with 2018, as individuals in 64 countries experienced deterioration in their political rights and civil liberties while those in just 37 experienced improvements. The negative pattern affected all regime types, but the impact was most visible near the top and the bottom of the scale. More than half of the countries that were rated Free or Not Free in 2009 have suffered a net decline in the past decade…The unchecked brutality of autocratic regimes and the ethical decay of democratic powers are combining to make the world increasingly hostile to fresh demands for better governance. A striking number of new citizen protest movements have emerged over the past year, reflecting the inexhaustible and universal desire for fundamental rights. However, these movements have in many cases confronted deeply entrenched interests that are able to endure considerable pressure and are willing to use deadly force to maintain power…(More)”.
Open Access Book: “The Lawrence and Lynne Brown Democracy Medal, presented by the McCourtney Institute for Democracy at Penn State, recognizes outstanding individuals, groups, and organizations that produce innovations to further democracy in the United States or around the world.
2019 Brown Democracy Medal winners David M. Farrell and Jane Suiter are co-leads on the Irish Citizens’ Assembly Project, which has transformed Irish politics over the past decade. The project started in 2011 and led to a series of significant policy decisions, including successful referenda on abortion and marriage equality….(More)”.
Andrea Siodmok and Matthew Taylor at the RSA: “…‘Bad’ process is time wasting and energy sapping. It can reinforce barriers to collaboration, solidify hierarchies and hamper adaptiveness.
‘Good process’ energises people, creates spaces for different ideas to emerge, builds trust and collective capacity.
The bad and good could be distinguished along several dimensions. Here are some:
Bad process:
- Routine/happens because it happens
- Limited preparation and follow through
- Little or no facilitation
- Reinforces hierarchies, excludes key voices
- Rigid accountability focussed on blame
- Always formal and mandated
- Low trust/transactional
Good process:
- Mission/goal oriented – happens because it makes a difference
- Sees process as part of a flow of change – clear accountability
- Facilitated by people with necessary skills and techniques
- Inclusive, what matters is the quality of contributions not their source
- Collective accountability focussed on learning
- Mixes formal and informal settings and methods, often voluntary
- Trust enhancing/collaborative
Why is bad process so prevalent and good process so rare?
Because bad process is often the default. In the short term, bad process is easier, less intensive-resource, and less risky than good process.
Bringing people together in inclusive processes
Bringing key actors together in inclusive processes help us both understand the system that is maintaining the status quo and building a joint sense of mission for a new status quo.
It also helps people start to identify and organise around key opportunities for change.
One of the most positive developments to have occurred in and around Whitehall in recent years is the emergence of informal, system spanning networks of public officials animated by shared values and goals such as One Team Gov and a whole host of bottom up networks on topics as diverse as wellbeing, inclusion, and climate change….(More)”.
Medha Basu at GovInsider: “How do you communicate with citizens as a pandemic stirs fear and spreads false news? Singapore has trialled WhatsApp to give daily updates on the Covid-19 virus.
The World Health Organisation’s chief praised Singapore’s reaction to the outbreak. “We are very impressed with the efforts they are making to find every case, follow up with contacts, and stop transmission,” Tedros Adhanom Ghebreyesus said.
Since late January, the government has been providing two to three daily updates on cases via the messaging app. “Fake news is typically propagated through Whatsapp, so messaging with the same interface can help stem this flow,” Sarah Espaldon, Operations Marketing Manager from Singapore’s Open Government Products unit told GovInsider….
The niche system became newly vital as Covid-19 arrived, with fake news and fear following quickly in a nation that still remembers the fatal SARS outbreak of 2003. The tech had to be upgraded to ensure it could cope with new demand, and get information out rapidly before misinformation could sow discord.
The Open Government Products team used three tools to adapt Whatsapp and create a rapid information sharing system.
1. AI Translation
Singapore has four official languages – Chinese, English, Malay and Tamil. Government used an AI tool to rapidly translate the material from English, so that every community receives the information as quickly as possible.
An algorithm produces the initial draft of the translation, which is then vetted by civil servants before being sent out on WhatsApp. The AI was trained using text from local government communications so is able to translate references and names of Singapore government schemes. This project was built by the Ministry of Communication and Information and Agency for Science, Technology and Research in collaboration with GovTech.
2. Make it easy to sign up
People specify their desired language through an easy sign up form. Singapore used Form.Sg, a tool that allows officials to launch a new mailing list in 30 minutes and connect to other government systems. A government-built form ensures that data is end-to-end encrypted and connected to the government cloud.
3. Fast updates
The updates were initially too slow in reaching people. It took four hours to add new subscribers to the recipient list and the system could send only 10 messages per second. “With 500,000 subscribers, it would take almost 14 hours for the last person to get the message,” Espaldon says….(More)”.
Press Release: “Europeans want their digital devices to be easier to repair or recycle and are willing to share their personal information to improve public services, as a special Eurobarometer survey shows. The survey, released today, measured attitudes towards the impact of digitalisation on daily lives of Europeans in 27 EU Member States and the United Kingdom. It covers several different areas including digitalisation and the environment, sharing personal information, disinformation, digital skills and the use of digital ID….
Overall, 59% of respondents would be willing to share some of their personal information securely to improve public services. In particular, most respondents are willing to share their data to improve medical research and care (42%), to improve the response to crisis (31%) or to improve public transport and reduce air pollution (26%).
An overwhelming majority of respondents who use their social media accounts to log in to other online services (74%) want to know how their data is used. A large majority would consider it useful to have a secure single digital ID that could serve for all online services and give them control over the use of their data….
In addition to the Special Eurobarometer report, the last iteration of the Standard Eurobarometer conducted in November 2019 also tested public perceptions related to Artificial Intelligence. The findings also published in a separate report today.
Around half of the respondents (51%) said that public policy intervention is needed to ensure ethical applications. Half of the respondents (50%) mention the healthcare sector as the area where AI could be most beneficial. A strong majority (80%) of the respondents think that they should be informed when a digital service or mobile application uses AI in various situations….(More)”.
Book by By Michael Luca and Max H. Bazerman: “Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you’ve probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of different online experiences. Once an esoteric tool for academic research, the randomized controlled trial has gone mainstream. No tech company worth its salt (or its share price) would dare make major changes to its platform without first running experiments to understand how they would influence user behavior. In this book, Michael Luca and Max Bazerman explain the importance of experiments for decision making in a data-driven world.
Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of such companies as StubHub, Alibaba, and Uber. Successful experiments can save companies money—eBay, for example, discovered how to cut $50 million from its yearly advertising budget—or bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Moving beyond tech, Luca and Bazerman consider experimenting for the social good—different ways that governments are using experiments to influence or “nudge” behavior ranging from voter apathy to school absenteeism. Experiments, they argue, are part of any leader’s toolkit. With this book, readers can become part of “the experimental revolution.”…(More)”.
Paper by Daniele Rama, Yelena Mejova, Michele Tizzoni, Kyriaki Kalimeri, and Ingmar Weber: “In the global move toward urbanization, making sure the people remaining in rural areas are not left behind in terms of development and policy considerations is a priority for governments worldwide. However, it is increasingly challenging to track important statistics concerning this sparse, geographically dispersed population, resulting in a lack of reliable, up-to-date data. In this study, we examine the usefulness of the Facebook Advertising platform, which offers a digital “census” of over two billions of its users, in measuring potential rural-urban inequalities.
We focus on Italy, a country where about 30% of the population lives in rural areas. First, we show that the population statistics that Facebook produces suffer from instability across time and incomplete coverage of sparsely populated municipalities. To overcome such limitation, we propose an alternative methodology for estimating Facebook Ads audiences that nearly triples the coverage of the rural municipalities from 19% to 55% and makes feasible fine-grained sub-population analysis. Using official national census data, we evaluate our approach and confirm known significant urban-rural divides in terms of educational attainment and income. Extending the analysis to Facebook-specific user “interests” and behaviors, we provide further insights on the divide, for instance, finding that rural areas show a higher interest in gambling. Notably, we find that the most predictive features of income in rural areas differ from those for urban centres, suggesting researchers need to consider a broader range of attributes when examining rural wellbeing. The findings of this study illustrate the necessity of improving existing tools and methodologies to include under-represented populations in digital demographic studies — the failure to do so could result in misleading observations, conclusions, and most importantly, policies….(More)”.
Paper by Sonia Royo, Vicente Pina and Jaime Garcia-Rayado: “This paper analyzes the award-winning e-participation initiative of the city council of Madrid, Decide Madrid, to identify the critical success factors and the main barriers that are conditioning its performance. An exploratory case study is used as a research technique, including desk research and semi-structured interviews. The analysis distinguishes contextual, organizational and individual level factors; it considers whether the factors or barriers are more related to the information and communication technology (ICT) component, public sector context or democratic participation; it also differentiates among the different stages of the development of the initiative. Results show that individual and organizational factors related to the public sector context and democratic participation are the most relevant success factors.
The high expectations of citizens explain the high levels of participation in the initial stages of Decide Madrid. However, the lack of transparency and poor functioning of some of its participatory activities (organizational factors related to the ICT and democratic dimensions) are negatively affecting its performance. The software created for this platform, Consul, has been adopted or it is in the process of being implemented in more than 100 institutions in 33 countries. Therefore, the findings of this research can potentially be useful to improve the performance and sustainability of e-participation platforms worldwide…(More)”.