Stefaan Verhulst

David Gerard at Foreign Policy: “The U.K.’s response to COVID-19 is widely regarded as scattershot and haphazard. So how did they get here?

Excel is a top-of-the-line spreadsheet tool. A spreadsheet is good for quickly modeling a problem—but too often, organizations cut corners and press the cardboard-and-string mock-up into production, instead of building a robust and unique system based on the Excel proof of concept.

Excel is almost universally misused for complex data processing, as in this case—because it’s already present on your work computer and you don’t have to spend months procuring new software. So almost every business has at least one critical process that relies on a years-old spreadsheet set up by past staff members that nobody left at the company understands.

That’s how the U.K. went wrong. An automated process at Public Health England (PHE) transformed the incoming private laboratory test data (which was in text-based CSV files) into Excel-format files, to pass to the Serco Test and Trace teams’ dashboards.

Unfortunately, the process produced XLS files—an outdated Excel format that went extinct in 2003—which had a limit of 65,536 rows, rather than the around 1 million-row limit in the more recent XLSX format. With several lines of data per patient, this meant a sheet could only hold 1,400 cases. Further cases just fell off the end.

Technicians at PHE monitoring the dashboards noticed on Oct. 2 that not all data that had been sent in was making it out the other end. The data was corrected the next day, and PHE announced the issue the day after.

It’s not clear if the software at PHE was an Excel spreadsheet or an in-house program using the XLS format for data interchange—the latter would explain why PHE stated that replacing it might take months—but the XLS format would have been used on the assumption that Excel was universal.

And even then, a system based on Excel-format files would have been an improvement over earlier systems—the system for keeping a count of COVID-19 cases in the U.K. was, as of May, still based on data handwritten on cards….

The process that went wrong was a workaround for a contract issue: The government’s contract with Deloitte to run the testing explicitly stipulated that the company did not have to report “Pillar 2” (general public testing) positive cases to PHE at all.

Since a test-and-trace system is not possible without this data, PHE set up feeds for the data anyway, as CSV text files directly from the testing labs. The data was then put into this system—the single system that serves as the bridge between testing and tracing, for all of England. PHE had to put in place technological duct tape to make a system of life-or-death importance work at all….

The Brookings Institution report Doomed: Challenges and solutions to government IT projects lists factors to consider when outsourcing government information technology. The outsourcing of tracking and tracing is an example where the government has assumed all of the risk, and the contractor assumes all of the profit. PHE did one thing that you should never do: It outsourced a core function. Running a call center or the office canteen? You can outsource it. Tracing a pandemic? You must run it in-house.

If you need outside expertise for a core function, use contractors working within a department. Competing with the private sector on pay can be an issue, but a meaningful project can be a powerful incentive….(More)”.

Article by Richard Mason: “The group of 100 broadly representative Scots have been meeting throughout the year to discuss some of the country’s major constitutional issues.

Members have been asked to consider three questions, the first of which is: “What kind of country are we seeking to build?”

The assembly will meet online to develop the vision, having examined issues such as finances and taxation, and discussed how decisions are taken for and about Scotland. A report of the meeting will be published on October 9

The other two parts of the Assembly’s remit – how to best overcome the challenges the country faces, including Brexit, and how to empower people to make “informed choices” about Scotland’s future – will be addressed in a final report by the end of the year.

Assembly convener Kate Wimpress said: “The meeting this weekend will see a group of people from all walks of life across Scotland come together to agree a shared vision of our country’s future.

“The Citizens’ Assembly’s vision for Scotland will help give a roadmap for the country at an uncertain and difficult time.

“Our members have worked hard together across the months, and it’s exciting to witness their efforts now coming to fruition.”

First Minister Nicola Sturgeon announced the creation of the Citizens’ Assembly and outlined its remit, but she stressed it would be independent from Government following criticism it was set up to garner independence support.

Constitution Secretary Michael Russell said the Scottish Government is spending £1.37 million to fund six assembly meetings, which were held in person before moving online following the coronavirus lockdown….(More)”

Introduction by Neela Saldanha & Sakshi Ghai: “We are in the middle of a global pandemic, one that has infected more than 35 million people worldwide and killed over 1 million. Almost nine months after the World Health Organization declared the novel coronavirus a “public health emergency of international concern,” the primary strategies we have to prevent the spread of an invisible and often deadly virus are behavioral—keeping a distance, wearing masks, washing hands. No wonder behavioral science has been thrust into the spotlight. Behavioral scientists have been advising national and local governments, as well as health institutions around the world about the best ways to help people collectively adhere to new behaviors.

Although the pandemic rages globally, 7 of the 10 worst outbreaks in the world are in countries in the Global South. These countries have very different social, cultural, and economic contexts from those in the Global North. Mitigating the pandemic in these countries is not simply a matter of importing recommendations from the north. As Saugato Dutta pointed out, “advice that can seem grounded in universal human tendencies must be careful not to ignore the context in which it is applied.”

What are the elements of context that we need to attend to? What issues are behavioral scientists in Nairobi or New Delhi grappling with as they tackle the virus? What can we learn from the interventions deployed in Brazil or in the Philippines? And how can these lessons inspire the rest of the world?

We thought the best way to understand these questions was simply to ask behavioral scientists in those countries. And so, in this special collection, we have curated dispatches from behavioral scientists in Africa, Asia, the Middle East, and South America to learn what’s different about tackling coronavirus.

Our goal is to learn from the work they have done, understand the unique challenges they face, and get their view on what behavioral science needs to focus on to benefit the 80 percent of the world population that lives in these countries. We also hope that this collection will spark ideas and seed collaborations among behavioral scientists in the Global South and North alike. The current situation demands it….(More)”.

Paper by Anna Kosovac, Kris Hartley, Michele Acuto, and Darcy Gunning: “The impact of global challenges such as climate change and the COVID-19 pandemic manifests most acutely in urban settings, rendering cities essential players on the global stage.

In the 2018 report Toward City Diplomacy, the Chicago Council on Global Affairs presented findings from a survey of 27 cities on the capacity of local governments around the world to network internationally—and the perceived barriers to that engagement. The report found that cities “need to invest in resources, expertise, and capacity to manage their relationships and responsibilities to conduct city diplomacy effectively.”

In our new survey of 47 cities, we find that advice to still ring true. City officials broadly recognize the importance of engaging internationally but lack the necessary formal diplomacy training and resources for conducting that engagement to maximum effect. Nevertheless, cities maintain a strong commitment to global agendas, and international frameworks are increasingly influential in municipal affairs. For example, more than half of survey respondents said they track their city’s performance against the metrics of the United Nations’ Sustainable Development Goals (SDGs).

Furthermore, we found that cities and their leaders are confident in their capacity to tackle global challenges. For instance, the majority of survey respondents said that city governments have greater potential for impact on climate change mitigation than their national government counterparts do, especially when acting collaboratively through city networks and multilateral urban programs.

The individual stories of five cities whose officials participated in the study offer lessons for a variety of challenges and approaches to city diplomacy. Based on the survey results, we discuss the three primary obstacles cities must overcome in order to strengthen the role of city diplomacy globally: inadequate funding and resources for international engagement, insufficient training in city diplomacy, and the failure of national and multilateral bodies to fully recognize and formalize city engagement in diplomacy.

We conclude with a framework for ensuring that city-diplomacy efforts are systematic and institutionalized rather than reliant on the personalities and connections of powerful city leaders. This capacity-building strategy can help cities leverage international coordination, information sharing, and intersectoral collaboration to address the complex and interconnected problems that will characterize the 21st century….(More)”.

Paper by Daron Acemoglu, Georgy Egorov, and Konstantin Sonin: “In this essay, we provide a simple conceptual framework to elucidate the forces that lead to institutional persistence and change. Our framework is based on a dynamic game between different groups, who care both about current policies and institutions and future policies, which are themselves determined by current institutional choices, and clarifies the forces that lead to the most extreme form of institutional persistence (“institutional stasis”) and the potential drivers of institutional change. We further study the strategic stability of institutions, which arises when institutions persist because of fear of subsequent, less beneficial changes that would follow initial reforms. More importantly, we emphasize that, despite the popularity of ideas based on institutional stasis in the economics and political science literatures, most institutions are in a constant state of flux, but their trajectory may still be shaped by past institutional choices, thus exhibiting “path-dependent change”, so that initial conditions determine both the subsequent trajectories of institutions and how they respond to shocks. We conclude the essay by discussing how institutions can be designed to bolster stability, the relationship between social mobility and institutions, and the interplay between culture and institutions….(More)”

Book edited by Dorota Mokrosinska: This edited volume offers a critical discussion of the trade-offs between transparency and secrecy in the actual political practice of democratic states in Europe. As such, it answers to a growing need to systematically analyse the problem of secrecy in governance in this political and geographical context.

Focusing on topical cases and controversies in particular areas, the contributors reflect on the justification and limits of the use of secrecy in democratic governance, register the social, cultural, and historical factors that inform this process and explore the criteria used by European legislators and policy-makers, both at the national and supranational level, when balancing interests on the sides of transparency and secrecy, respectively.

This book will be of key interest to scholars and students of security studies, political science, European politics/studies, law, history, political philosophy, public administration, intelligence studies, media and communication studies, and information technology sciences….(More)”.

Press Release: “The House Judiciary Committee’s Antitrust Subcommittee today released the findings of its more than 16-month long investigation into the state of competition in the digital economy, especially the challenges presented by the dominance of Apple, Amazon, Google, and Facebook and their business practices.

The report, entitled Investigation of Competition in the Digital Marketplace: Majority Staff Report and Recommendations, totals more than 400 pages, marking the culmination of an investigation that included seven congressional hearings, the production of nearly 1.3 million internal documents and communications, submissions from 38 antitrust experts, and interviews with more than 240 market participants, former employees of the investigated platforms, and other individuals. It can be downloaded by clicking here.

“As they exist today, Apple, Amazon, Google, and Facebook each possess significant market power over large swaths of our economy. In recent years, each company has expanded and exploited their power of the marketplace in anticompetitive ways,” said Judiciary Committee Chairman Jerrold Nadler (NY-10) and Antitrust Subcommittee Chairman David N. Cicilline (RI-01) in a joint statement. “Our investigation leaves no doubt that there is a clear and compelling need for Congress and the antitrust enforcement agencies to take action that restores competition, improves innovation, and safeguards our democracy. This Report outlines a roadmap for achieving that goal.”

After outlining the challenges presented due to the market domination of Amazon, Apple, Google, and Facebook, the report walks through a series of possible remedies to (1) restore competition in the digital economy, (2) strengthen the antitrust laws, and (3) reinvigorate antitrust enforcement.

The slate of recommendations include:

• Structural separations to prohibit platforms from operating in lines of business that depend on or interoperate with the platform;
• Prohibiting platforms from engaging in self-preferencing;
• Requiring platforms to make its services compatible with competing networks to allow for interoperability and data portability;
• Mandating that platforms provide due process before taking action against market participants;
• Establishing a standard to proscribe strategic acquisitions that reduce competition;
• Improvements to the Clayton Act, the Sherman Act, and the Federal Trade Commission Act, to bring these laws into line with the challenges of the digital economy;
• Eliminating anticompetitive forced arbitration clauses;
• Strengthening the Federal Trade Commission (FTC) and the Antitrust Division of the Department of Justice;
• And promoting greater transparency and democratization of the antitrust agencies….(More)”.

Introductory letter to a new whitepaper published by Siegel Family Endowment that outlines a new framework for understanding and funding infrastructure: “This story begins, as many set in New York City do, with the subway. As transportation enthusiasts, we’re fascinated by trains, especially the remarkable system that runs above and below the city’s streets. It was the discovery of this shared passion for understanding how our subway system works that got us talking about infrastructure a few years ago.

Infrastructure, in the most traditional sense, brings to mind physical constructions: city streets, power lines, the pipes that carry water into your home. But what about all the other things that make society function? Having seen the decline in investment in the country’s physical infrastructure, and aware of the many ways the digital world is upending our definition of the term, we began exploring how Siegel Family Endowment could play a role in the future of infrastructure.

Over the past two years of research and conversations with partners across the field, we’ve realized that our nation’s infrastructure is due for a reset. Hearing the term should evoke a different image: an interconnected web of assets, seen and unseen, that make up the foundation upon which the complicated machinery of modern society operates. It’s inherently multidimensional.

In 2020, the United States has reckoned with a health pandemic and a watershed moment in the fight for racial equity. These challenges highlight how relevant it is to reconsider what society deems the most critical, foundational assets for its citizens—and to ensure they have access to those assets.

Funding infrastructure is often considered the responsibility of government agencies. Yet many of our peers in philanthropy have made important investments in the field. These include working with local governments to fund research, promote novel forms of public-private partnership, and, ultimately, better serve citizens. And if infrastructure is viewed through the broader lens we argue for in this paper, it becomes clear just how much philanthropy, the nonprofit sector, and private entities are investing in our digital and social ecosystems.

We believe that we can do more—and better—if we commit as a country to adopting some of the principles outlined in this paper. However, we also consider this the beginning of a conversation. The time for us to think bigger and bolder about infrastructure is here. Our challenge now is to design it so that more people may thrive….(More)”.

Paper by Merve Hickok: “As the use of artificial intelligence (AI) systems became significantly more prevalent in recent years, the concerns on how these systems collect, use and process big data also increased. To address these concerns and advocate for ethical and responsible development and implementation of AI, non-governmental organizations (NGOs), research centers, private companies, and governmental agencies published more than 100 AI ethics principles and guidelines. This first wave was followed by a series of suggested frameworks, tools, and checklists that attempt a technical fix to issues brought up in the high-level principles. Principles are important to create a common understanding for priorities and are the groundwork for future governance and opportunities for innovation. However, a review of these documents based on their country of origin and funding entities shows that private companies from US-West axis dominate the conversation. Several cases surfaced in the meantime which demonstrate biased algorithms and their impact on individuals and society. The field of AI ethics is urgently calling for tangible action to move from high-level abstractions and conceptual arguments towards applying ethics in practice and creating accountability mechanisms. However, lessons must be learned from the shortcomings of AI ethics principles to ensure the future investments, collaborations, standards, codes or legislation reflect the diversity of voices and incorporate the experiences of those who are already impacted by the biased algorithms….(More)”.

Commentary by James A. Shaw, Nayha Sethi & Christine K. Cassel: “… Social license refers to the informal permissions granted to institutions such as governments or corporations by members of the public to carry out a particular set of activities. Much of the literature on the topic of social license has arisen in the field of natural resources management, emphasizing issues that include but go beyond environmental stewardship⁴. In their seminal work on social license in the pulp and paper industry, Gunningham et al. defined social license as the “demands and expectations” placed on organizations by members of civil society which “may be tougher than those imposed by regulation”; these expectations thereby demand actions that go beyond existing legal rules to demonstrate concern for the interests of publics. We use the plural term “publics” as opposed to the singular “public” to illustrate that stakeholder groups to which organizations must appeal are often diverse and varied in their assessments of whether a given organizational activity is acceptable⁶. Despite the potentially fragmented views of various publics, the concept of social license is considered in a holistic way (either an organization has it or does not). Social license is closely related to public trust, and where publics view a particular institution as trustworthy it is more likely to have social license to engage in activities such as the collection and use of personal data⁷.

The question of how the leaders of an organization might better understand whether they have social license for a particular set of activities has also been addressed in the literature. In a review of literature on social license, Moffat et al. highlighted disagreement in the research community about whether social license can be accurately measured⁴. Certain groups of researchers emphasize that because of the intangible nature of social license, accurate measurement will never truly be possible. Others propose conceptual models of the determinants of social license, and establish surveys that assess those determinants to indicate the presence or absence of social license in a given context. However, accurate measurement of social license remains a point of debate….(More)”.