Stefaan Verhulst

Book by Caroline S. Wagner: “In recent years a global network of science has emerged as a result of thousands of individual scientists seeking to collaborate with colleagues around the world, creating a network which rises above national systems. The globalization of science is part of the underlying shift in knowledge creation generally: the collaborative era in science. Over the past decade, the growth in the amount of knowledge and the speed at which it is available has created a fundamental shift—where data, information, and knowledge were once scarce resources, they are now abundantly available.

Collaboration, openness, customer- or problem-focused research and development, altruism, and reciprocity are notable features of abundance, and they create challenges that economists have not yet studied. This book defines the collaborative era, describes how it came to be, reveals its internal dynamics, and demonstrates how real-world practitioners are changing to take advantage of it. Most importantly, the book lays out a guide for policymakers and entrepreneurs as they shift perspectives to take advantage of the collaborative era in order to create social and economic welfare….(More)”.

Paper by Basma Albanna and Richard Heeks: “Positive deviance is a growing approach in international development that identifies those within a population who are outperforming their peers in some way, eg, children in low‐income families who are well nourished when those around them are not. Analysing and then disseminating the behaviours and other factors underpinning positive deviance are demonstrably effective in delivering development results.

However, positive deviance faces a number of challenges that are restricting its diffusion. In this paper, using a systematic literature review, we analyse the current state of positive deviance and the potential for big data to address the challenges facing positive deviance. From this, we evaluate the promise of “big data‐based positive deviance”: This would analyse typical sources of big data in developing countries—mobile phone records, social media, remote sensing data, etc—to identify both positive deviants and the factors underpinning their superior performance.

While big data cannot solve all the challenges facing positive deviance as a development tool, they could reduce time, cost, and effort; identify positive deviants in new or better ways; and enable positive deviance to break out of its current preoccupation with public health into domains such as agriculture, education, and urban planning. In turn, positive deviance could provide a new and systematic basis for extracting real‐world development impacts from big data…(More)”.

Despite this – or perhaps because of it – research into crowdsourcing has been conducted in different research silos, within the fields of management (from strategy to finance to operations to information systems), biology, communications, computer science, economics, political science, among others. In these silos, crowdsourcing takes names such as broadcast search, innovation tournaments, crowdfunding, community innovation, distributed innovation, collective intelligence, open source, crowdpower, and even open innovation. This book aims to assemble chapters from many of these silos, since the ultimate potential of crowdsourcing research is likely to be attained only by bridging them. Chapters provide a systematic overview of the research on crowdsourcing from different fields based on a more encompassing definition of the concept, its difference for innovation, and its value for both private and public sector….(More)”.

Zeynep Engin and Philip Treleaven in the Computer Journal:  “The data science technologies of artificial intelligence (AI), Internet of Things (IoT), big data and behavioral/predictive analytics, and blockchain are poised to revolutionize government and create a new generation of GovTech start-ups. The impact from the ‘smartification’ of public services and the national infrastructure will be much more significant in comparison to any other sector given government’s function and importance to every institution and individual.

Potential GovTech systems include Chatbots and intelligent assistants for public engagement, Robo-advisors to support civil servants, real-time management of the national infrastructure using IoT and blockchain, automated compliance/regulation, public records securely stored in blockchain distributed ledgers, online judicial and dispute resolution systems, and laws/statutes encoded as blockchain smart contracts. Government is potentially the major ‘client’ and also ‘public champion’ for these new data technologies. This review paper uses our simple taxonomy of government services to provide an overview of data science automation being deployed by governments world-wide. The goal of this review paper is to encourage the Computer Science community to engage with government to develop these new systems to transform public services and support the work of civil servants….(More)”.

Book by Micah Altman and Michael P. McDonald: “… unveil the Public Mapping Project, which developed DistrictBuilder, an open-source software redistricting application designed to give the public transparent, accessible, and easy-to-use online mapping tools. As they show, the goal is for all citizens to have access to the same information that legislators use when drawing congressional maps—and use that data to create maps of their own….(More)”.

Bill Curry at The Globe and Mail: “Canadians are increasingly shunning phone surveys, but they could still be providing Statistics Canada with valuable data each time they flush the toilet or flash their debit card.

The national statistics agency laid out an ambitious plan Thursday to overhaul the way it collects and reports on issues ranging from cannabis and opioid use to market-moving information on unemployment and economic growth.

According to four senior Statscan officials, the agency is in the midst of a major transformation as it adapts to a world of big data collected by other government agencies as well as private sector actors such as banks, cellphone companies and digital-based companies like Uber.

At its core, the shift means the agency will become less reliant on traditional phone surveys or having businesses fill out forms to report their sales data. Instead, Statscan is reaching agreements with other government departments and private companies in order to gain access to their raw data, such as point-of-sale information. According to agency officials, such arrangements reduce the reporting paperwork faced by businesses while creating the potential for Statscan to produce faster and more reliable information.

Key releases such as labour statistics or reporting on economic growth could come out sooner, reducing the lag time between the end of a quarter and reporting on results. Officials said economic data that is released quarterly could shift to monthly reporting. The greater access to raw data sources will also allow for more localized reporting at the neighbourhood level….(More)”.

Paper by Mila Gasco-Hernandez and  Jose Ramon Gil-Garcia: “Previous studies have infrequently addressed the dynamic interactions among social, technical, and organizational variables in open government data initiatives. In addition, organization level models have neglected to explain the role of management in decision-making processes about technology and data. This article contributes to addressing this gap in the literature by analyzing the complex relationships between open government data characteristics and the organizations and institutions in which they are embedded.

We systematically compare the open data inception and implementation processes, as well as their main results, in three Spanish local governments (Gava and Rubi in Catalonia and Gijon in Asturias) by using a model that combines the technology enactment framework with some specific constructs and relationships from the process model of computing change. Our resulting model is able to identify and explain the significant role of management in shaping and mediating different interactions, but also acknowledges the importance of organizational level variables and the context in which the open data initiative is taking place…(More)”.

Lessons from the new World Bank Global Report: “Almost daily, headlines in the world’s leading newspapers are full of examples of public sector failures: public money is mismanaged or outright misused; civil servants are not motivated or are poorly trained; government agencies fail to coordinate with each other; and as a result, citizens are either deprived of quality public services, or must go through a bureaucratic maze to access them.

These public-sector challenges are often present even in the world’s most developed countries. They are of course further exacerbated by lower levels of development.

So what hope do low and middle-income countries have to make their public sectors function more effectively? Is this just a futile enterprise altogether?

We believe it is not. Our new Global Report, Improving Public Sector Performance Through Innovation and Inter-Agency Coordination, argues that positive change is possible in many low and middle-income countries. The report collects 15 inspiring country cases of such reforms and shows that such change does not necessarily require huge financial investment or complex IT systems. What seems to be required, instead, are five interconnected drivers of success:

• Political leadership is needed because few, if any, of the innovations are a purely technocratic exercise.  Leaders need to find ways to collaborate with a wide range of internal and external stakeholders to overcome inherent opposition.
• Institutional capacity building of existing bodies is a common element across many of the 15 cases. For reforms to endure, one ultimately needs to create sustainable institutions.
• Incentives matter, both at the institutional level (e.g., through government-wide policy, creating systems and structures that shape institutional objectives, and program monitoring systems) as well as at the level of civil servants (e.g., through performance targets and reward systems).
• Increased transparency can help deliver change in public sector performance by breaking down government silos and ensuring inter-agency information-sharing, and publishing or disseminating performance information.  Transparency can also be a powerful driver for changing incentives.
  • Technology, while not a panacea, is present in two-thirds of the featured cases. The reformers applied relevant, even basic, IT tools and know-how to their specific functional requirements and did not over-design their efforts.  Furthermore, the technology application is rarely a stand-alone solution; rather, it is accompanied by policies and procedures to change behavior….(More)”.

Book edited by Torin Monahan and David Murakami Wood: “Surveillance is everywhere: in workplaces monitoring the performance of employees, social media sites tracking clicks and uploads, financial institutions logging transactions, advertisers amassing fine-grained data on customers, and security agencies siphoning up everyone’s telecommunications activities. Surveillance practices-although often hidden-have come to define the way modern institutions operate. Because of the growing awareness of the central role of surveillance in shaping power relations and knowledge across social and cultural contexts, scholars from many different academic disciplines have been drawn to “surveillance studies,” which in recent years has solidified as a major field of study.

Torin Monahan and David Murakami Wood’s Surveillance Studies is a broad-ranging reader that provides a comprehensive overview of the dynamic field. In fifteen sections, the book features selections from key historical and theoretical texts, samples of the best empirical research done on surveillance, introductions to debates about privacy and power, and cutting-edge treatments of art, film, and literature. While the disciplinary perspectives and foci of scholars in surveillance studies may be diverse, there is coherence and agreement about core concepts, ideas, and texts. This reader outlines these core dimensions and highlights various differences and tensions. In addition to a thorough introduction that maps the development of the field, the volume offers helpful editorial remarks for each section and brief prologues that frame the included excerpts. …(More)”.

Paper by H.G. (Haiko)van der Voort et al: “Big data promises to transform public decision-making for the better by making it more responsive to actual needs and policy effects. However, much recent work on big data in public decision-making assumes a rational view of decision-making, which has been much criticized in the public administration debate.

In this paper, we apply this view, and a more political one, to the context of big data and offer a qualitative study. We question the impact of big data on decision-making, realizing that big data – including its new methods and functions – must inevitably encounter existing political and managerial institutions. By studying two illustrative cases of big data use processes, we explore how these two worlds meet. Specifically, we look at the interaction between data analysts and decision makers.

In this we distinguish between a rational view and a political view, and between an information logic and a decision logic. We find that big data provides ample opportunities for both analysts and decision makers to do a better job, but this doesn’t necessarily imply better decision-making, because big data also provides opportunities for actors to pursue their own interests. Big data enables both data analysts and decision makers to act as autonomous agents rather than as links in a functional chain. Therefore, big data’s impact cannot be interpreted only in terms of its functional promise; it must also be acknowledged as a phenomenon set to impact our policymaking institutions, including their legitimacy….(More)”.