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Stefaan Verhulst

Paper by Sandra Barbosu and Joshua S. Gans: “Crowdsourcing – a collaborative form of content production based on the contributions of large groups of individuals – has proliferated in the past decade. As a result, recent research seeks to understand the factors that affect its sustainability. Prior studies have highlighted the importance of volunteers’ prosocial motivations, the sense of belonging to a community, and symbolic rewards within crowdsourcing websites. One factor that has received limited attention in the existing literature is how the design of crowdsourcingplatforms affects their sustainability.

We study whether the design element – particularly, the divisibility of contributions (i.e. whether contributing tasks are bundled together or can be carried out separately) – is a factor that affects the level and quality of crowdsourcing contributions. We investigate this in the context of Zooniverse, the world’s largest crowdsourced science site, in which volunteers contribute to scientific research by performing data processing tasks. Our choice of empirical setting is motivated by the fact that one of the Zooniverse projects, Cyclone Center, underwent a format change that decreased the divisibility of contributions, by bundling together two tasks that were previously separate. We refer to contributions for which both tasks were done as complete, and contributions for which only one task was done as incomplete. In this context, we develop a theoretical model that predicts (i) a positive relationship between contribution divisibility and the total number of contributions (i.e. complete and incomplete) per volunteer, (ii) an ambiguous relationship between contribution divisibility and the number of complete contributions per volunteer, and (iii) an ambiguous relationship between contribution divisibility and the value of complete contributions. We test these predictions empirically by exploiting the format change in Cyclone Center.

We find that after the format change, which decreased contribution divisibility, (i) the total number of contributions per volunteer decreased, (ii) the number of complete contributions made by anonymous volunteers increased, while that made by registered volunteers remained unchanged, and (iii) the value of complete contributions increased because anonymous volunteers, who increased their number of complete contributions, contributed high quality contributions. Our results have strategic implications for crowdsourcing platforms because they suggest that the design of crowdsourcing platforms, specifically the divisibility of contributions, is a factor that matters for their sustainability….(More)”

Storm Crowds: Evidence from Zooniverse on Crowd Contribution Design
Linda Poon at CityLab: “If there’s one thing Google’s got at its disposal, it’s a global army of avid map users. Now the company is leveraging that power to make its Maps feature more useful for people with mobility challenges—a group that often gets overlooked in the world of transit and urban innovation.

Google Maps already indicates if a location is wheelchair accessible—a result of a personal project by one of its employees—but its latest campaign will crowdsource data from its 30 million Local Guides worldwide, who contribute tips and photos about neighborhood establishments in exchange for points and small prizes like extra digital storage space. The company is calling on them to answer five simple questions—like whether a building has accessible entrances or bathrooms—when they submit a review for a location. In the coming weeks, Google will host workshops and “geowalks” specifically focused on mobility across seven cities, from New York City and London to Tokyo and Surabaya, Indonesia.

“The [users] have multiple motivations, and one is wanting to help their own community get around.” says Laura Slabin, Google’s director of local content and community. “So we’re leveraging the fact that people are motivated by altruism.”

But as simple as the questions seem—Is there wheelchair-accessible seating? or Is there a wheelchair-accessible elevator?—answering them requires careful attention to detail. That’s why Google even sent out a  nifty tip sheet to help its physically abled members answer those questions….(More)”.

Google Gets Serious About Mapping Wheelchair Accessibility

Essay by Luciano Floridi in Special Issue of Atlantis on Information, Matter and Life: “…As information technologies come to affect all areas of life, they are becoming implicated in our most important problems — their causes, effects, and solutions, the scientific investigations aimed at explaining them, the concepts created to understand them, the means of discussing them, and even, as in the case of Bill Gates, the wealth required to tackle them.

Furthermore, information technologies don’t just modify how we act in the world; they also profoundly affect how we understand the world, how we relate to it, how we see ourselves, how we interact with each other, and how our hopes for a better future are shaped. All these are old philosophical issues, of course, but we must now consider them anew, with the concept of information as a central concern.

This means that if philosophers are to help enable humanity to make sense of our world and to improve it responsibly, information needs to be a significant field of philosophical study. Among our mundane and technical concepts, information is currently not only one of the most important and widely used, but also one of the least understood. We need a philosophy of information.

How to Ask a Question

In the fall of 1999, NASA lost radio contact with its Mars Climate Orbiter, a $125 million weather satellite that had been launched the year before. In a maneuver to enter the spacecraft into orbit around Mars, the trajectory had put the spacecraft far closer to Mars than planned, so that it directly entered the planet’s atmosphere, where it probably disintegrated. The reason for this unhappy event was that for a particular software file, the Lockheed Martin engineering team had used English (imperial) units of measurement instead of the metric units specified by the agency, whose trajectory modelers assumed the data they were looking at was provided in metric.

This incident illustrates a simple lesson: successful cooperation depends on an agreement between all parties that the information being exchanged is fixed at a specified level. Wrongly assuming that everyone will follow the rules that specify the level — for example, that impulse will be expressed not as pound-seconds (the English unit) but as newton-seconds (the metric unit) — can lead to costly mistakes. Even though this principle may seem obvious, it is one of the most valuable contributions that philosophy can offer to our understanding of information. This is because, as we will see, failing to specify a level at which we ask a given philosophical question can be the reason for deep confusions and useless answers. Another simple example will help to illustrate the problem…(More)”

Why Information Matters

Theo Bass at Nesta: “…The argument of our new report for DECODE is that more of the social value of personal data can be discovered by tools and platforms that give people the power to decide how their data is used. We need to flip the current model on its head, giving people back full control and respecting our data protection and fundamental rights framework.

The report describes how this might pave the way for a fairer distribution of the value generated by data, while opening up new use-cases that are valuable to government, society and individuals themselves. In order to achieve this vision, the DECODE project will develop and test the following:

Flexible rules to give people full control:  There is currently a lack of  technical and legal norms that would allow people to control and share data on their own terms. If this were possible, then people might be able to share their data for the public good, or publish it as anonymised open data under specific conditions, or for specific use-cases (say, non-commercial purposes). DECODE is working with the Making Sense project and Barcelona City Council to assist local communities with new forms of citizen sensing. The pilots will tackle the challenges of collating, storing and sharing data anonymously to influence policy on the city’s digital democracy platform Decidim (part of the D-CENT toolkit).

Trusted platforms to realise the collective value of data: Much of the opportunity will only be realised where individuals are able to pool their data together to leverage its potential economic and social value. Platform cooperatives offer a feasible model, highlighting the potential of digital technologies to help members collectively govern themselves. Effective data sharing has to be underpinned by high levels of user trust, and platform co-ops achieve this by embedding openness, respect for individual users’ privacy, and democratic participation over how decisions are made. DECODE is working with two platform co-ops – a neighbourhood social networking site called Gebied Online; and a democratic alternative to Airbnb in Amsterdam called FairBnB – to test new privacy-preserving features and granular data sharing options….(More)”

Reclaiming personal data for the common good

Sunlight Foundation Press Release: “A Guide to Tactical Data Engagement is a brand new resource released today designed to help city leaders and residents collaborate on increasing the social impact of open government data. Based on the core concepts of human-centered design and tactical urbanism, this approach challenges city halls to make open data programs more transparent, accountable, and participatory by actively helping residents use open government data to improve their communities.

The new guide outlines a four-step process to help readers complete a resident-informed project, product, or tool that addresses a specific community need:

  • Find a focus area by observing the community
  • Refine use cases by interviewing stakeholders
  • Design a plan by coordinating with target users
  • Implement an intervention by collaborating with actual users

Readers can carry out each of these steps “tactically” — using lightweight, adaptable, and inexpensive tactics that can realistically fit within a city hall’s or community’s unique constraints and capacities. The tactics are drawn from examples of good resident engagement around the country, and ensure that in every step, residents are collaborators in determining promising opportunities for impact through the community use of open government data.

Read the new guide to see the full process, including specific ideas at each step of the way to help your community come together and use open data to solve problems, together….”

A Guide to Tactical Data Engagement

Alison Taylor in Harvard Business Review: “I’ve been a consultant for almost 20 years, advising companies on complex challenges in ethics, risk, and responsibility. Each year several clients raise the same issue: the need to get buy-in from a skeptical senior executive in order to demonstrate a concrete benefit that will follow a proposed investment in an ethical business initiative or function. The executive needs a business case. And so I get asked questions like “What evidence can I provide that doing the right thing will make or save a company money?” and “How can I persuade the organization that embracing integrity is a win-win?”…

After all, there is also a business case for tax avoidance, deregulation, and even higher death rates.The problem is that our obsession with making the business case for ethics makes us sound apologetic and hollow.In this context, isn’t the business case a bit reductive?. On the other hand, senior executives often respond enthusiastically to the potential of business integrity to provide an inspirational narrative….(More)”.

We Shouldn’t Always Need a “Business Case” to Do the Right Thing

Kaliya Young at Open Democracy: “Can we use the internet to enhance deep human connection and support the emergence of thriving communities in which everyone’s needs are met and people’s lives are filled with joy and meaning?….

Our work on ‘technical’ technologies won’t generate broad human gains unless we invest an equal amount of time, energy and resources in the development of social and emotional technologies that drive how our whole society is organized and how we work together. I think we are actually on the cusp of having the tools, understanding and infrastructure to make that happen, without all our ideas and organizing being intermediated by giant corporations. But what does that mean in practice?

I think two things are absolutely vital.

First of all, how do we connect all the people and all the groups that want to align their goals in pursuit of social justice, deep democracy, and the development of new economies that share wealth and protect the environment? How are people supported to protect their own autonomy while also working with multiple other groups in processes of joint work and collective action?

One key element of the answer to that question is to generate a digital identity that is not under the control of a corporation, an organization or a government.

I have been co-leading the community surrounding the Internet Identity Workshop for the last 12 years. After many explorations of the techno-possibility landscape we have finally made some breakthroughs that will lay the foundations of a real internet-scale infrastructure to support what are called ‘user-centric’ or ‘self-sovereign’ identities.

This infrastructure consists of a network with two different types of nodes—people and organizations—with each individual being able to join lots of different groups. But regardless of how many groups they join, people will need a digital identity that is not owned by Twitter, Amazon, Apple, Google or Facebook. That’s the only way they will be able to control their own autonomous interactions on the internet. If open standards are not created for this critical piece of infrastructure then we will end up in a future where giant corporations control all of our identities. In many ways we are in this future now.

This is where something called ‘Shared Ledger Technology’ or SLT comes in—more commonly known as ‘blockchain’ or ‘distributed ledger technology.’  SLT represents a huge innovation in terms of databases that can be read by anyone and which are highly resistant to tampering—meaning that data cannot be erased or changed once entered. At the moment there’s a lot of work going on to design the encryption key management that’s necessary to support the creation and operation of these unique private channels of connection and communication between individuals and organizations. The Sovrin Foundation has built an SLT specifically for digital identity key management, and has donated the code required to the HyperLeger Foundation under ‘project Indy.’…

To put it simply, technical technologies are easier to turn in the direction of democracy and social justice if they are developed and applied with social and emotional intelligence. Combining all three together is the key to using technology for liberating ends….(More)”.

Humanizing technology

Paper by Jack Balkin: “We have now moved from the early days of the Internet to the Algorithmic Society. The Algorithmic Society features the use of algorithms, artificial intelligence agents, and Big Data to govern populations. It also features digital infrastructure companies, large multi-national social media platforms, and search engines that sit between traditional nation states and ordinary individuals, and serve as special-purpose governors of speech.

The Algorithmic Society presents two central problems for freedom of expression. First, Big Data allows new forms of manipulation and control, which private companies will attempt to legitimate and insulate from regulation by invoking free speech principles. Here First Amendment arguments will likely be employed to forestall digital privacy guarantees and prevent consumer protection regulation. Second, privately owned digital infrastructure companies and online platforms govern speech much as nation states once did. Here the First Amendment, as normally construed, is simply inadequate to protect the practical ability to speak.

The first part of the essay describes how to regulate online businesses that employ Big Data and algorithmic decision making consistent with free speech principles. Some of these businesses are “information fiduciaries” toward their end-users; they must exercise duties of good faith and non-manipulation. Other businesses who are not information fiduciaries have a duty not to engage in “algorithmic nuisance”: they may not externalize the costs of their analysis and use of Big Data onto innocent third parties.

The second part of the essay turns to the emerging pluralist model of online speech regulation. This pluralist model contrasts with the traditional dyadic model in which nation states regulated the speech of their citizens.

In the pluralist model, territorial governments continue to regulate the speech directly. But they also attempt to coerce or co-opt owners of digital infrastructure to regulate the speech of others. This is “new school” speech regulation….(More)”.

Free Speech in the Algorithmic Society: Big Data, Private Governance, and New School Speech Regulation

Mike Orcutt at MIT Technology Review: “Finland’s digital money system for asylum seekers shows what blockchain technology can offer the unbanked….

For a refugee in a new country, identity—at least in the official sense—can be among the hardest things to recover. And without an official ID it is nearly impossible to advance in society.

Finland, which like many European nations has recently seen a large influx of asylum seekers, is using a cryptographic ledger called blockchain to help them get on their feet faster.

For two years the Finnish Immigration Service has been giving asylum seekers who don’t have bank accounts prepaid Mastercards instead of the traditional cash disbursements, and today the program has several thousand active cardholders. Developed by the Helsinki-based startup MONI, the card is also linked to a unique digital identity stored on a blockchain, the same technology that underpins the digital currency Bitcoin.

Bitcoin has demonstrated how blockchain technology can be used to transmit value between individuals without the need for corporate middlemen. Core to the technology is a software protocol that creates a permanent record of every single Bitcoin transaction. Anyone can access this record, called the blockchain, by downloading the Bitcoin software. Computers running the software all over the world maintain the blockchain, and use it to verify new transactions.

Blockchains are seen as a promising avenue for opening new financial opportunities to people who don’t have access to modern financial services. Besides eliminating the need for a traditional financial institution to mediate transactions, they provide a means for creating and securely storing a digital form of identification that can’t be corrupted and is easily accessible from anywhere….

In Finland, a MONI card can help address several challenges facing asylum seekers, says Jouko Salonen, director of the Finnish Immigration Service. Most importantly, a MONI account functions like a bank account, removing a major barrier to gaining employment. People can use their accounts to buy things, pay bills, and even receive direct deposits from employers. Meanwhile, every transaction is recorded in a public, virtually incorruptible database maintained by a decentralized global network of computers. That enables the Immigration Service to keep track of the cardholders and their spending….(More)”

How Blockchain Is Kickstarting the Financial Lives of Refugees

Opinion piece by Claire Melamed, and Mahamudu Bawumia: “Knowledge is power, and knowledge will empower humanity to tackle the most serious challenges of our time. We are all reliant on accurate knowledge to achieve the collective ambition of the Sustainable Development Goals, and the clock is ticking.

So let’s test your knowledge: A) Are boys or girls under 2 years old more likely to be stunted? B) Are slum-dwellers more likely to be young or old? C) What proportion of disabled people are unemployed? D) What proportion of migrants have birth certificates?

Answer — no one knows.

Data is the story of people’s lives in numbers. Data allows researchers, campaigners, and policymakers to understand how societies work, who gains, and who loses from changes and crises. If you’re not in the data, you’re not in the picture — and too many people are still uncounted. There’s a huge need for concerted efforts to uncover the realities of life for the “left behind” in 2017, and a coalition of partners have been working to disaggregate data on gender, race, age, disabilities, migratory status, and more.

But data has a PR problem. Much as it used to be fine to say “I hate mathematics,” today we all encounter people who think numbers are a distraction from the real business of helping people. But we cannot turn our backs on the greatest renewable resource of our time — the resource that will inform and guide humanity to both define and solve our problems….(More)”.

Data’s big moment? Here’s what you need to know

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