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Stefaan Verhulst

, ,  et al in Psychological Science: “Governments are increasingly adopting behavioral science techniques for changing individual behavior in pursuit of policy objectives. The types of “nudge” interventions that governments are now adopting alter people’s decisions without coercion or significant changes to economic incentives. We calculated ratios of impact to cost for nudge interventions and for traditional policy tools, such as tax incentives and other financial inducements, and we found that nudge interventions often compare favorably with traditional interventions. We conclude that nudging is a valuable approach that should be used more often in conjunction with traditional policies, but more calculations are needed to determine the relative effectiveness of nudging….(More)”.

Should Governments Invest More in Nudging?

Kevin R. Kosar at Politico: “…When Americans think about the most innovative agency in the government, they think about the Pentagon or NASA. But throughout much of its history, that title could just as easily have fallen to the Post Office, which was a hotbed of new, interesting, sometimes crazy ideas as it sought to accomplish a seemingly simple task: deliver mail quickly and cheaply. The Post Office experimented with everything from stagecoaches to airplanes—even pondered sending mail cross-country on a missile. For decades, the agency integrated new technologies and adapted to changing environments, underpinning its ability to deliver billions of pieces of mail every year, from the beaches of Miami to the banks of Alaska, for just cents per letter.

We think a lot about how innovation arises, but not enough about how it gets quashed. And the USPS is a great example of both. Today, what was once a locus of innovation has become a tired example of bureaucratic inertia and government mismanagement. The agency always faced an uphill battle, with frequent political interference from Congress, and the ubiquity of the internet has changed how Americans communicate in unforeseeable ways. But its descent into its current state was not foretold. A series of misguided rules and laws have clipped the Post Office’s wings, turning one of the great inventors of the government into yet another clunky bureaucracy. As a new administration once again takes up the cause of “reinventing government,” it’s worth considering what made the Post Office one of the most inventive parts of the nation’s infrastructure—and what factors have dragged it down.

IN A SENSE, innovation was baked into the Post Office from the beginning. America’s national postal service precedes the founding: It was born in July 1775, a year before the Declaration of Independence was ratified. During the American Revolution, the U.S. postal system’s duty was to deliver communications between Congress and the military commanders fighting the British. And for the first postmaster general, Congress appointed an inveterate tinkerer, Benjamin Franklin. He rigged up a system of contractors to haul mail by horse and on foot. It worked….

OVERSHADOWING ALL THE invention, however, was the creeping sclerosis of the Post Office as an institution. As a monopoly, it was insulated from competitive pressures, allowing inefficiency to creep into its operations and management. Worse, political interests had sunk deep, with Congress setting postage rates too low and too frequently trying to dictate the location of post offices and mail-sorting facilities.

Political pressures had been a challenge for the department from the start. President George Washington criticized Postmaster General Ebenezer Hazard when he tried to save the department money by switching mail carriers from stagecoaches to lone horse-riders. Private companies, eager to sell products or services to the department, lobbied Congress for postal contracts. Lawmakers inserted hacks into postal jobs. Everybody wanted something from the Post Office Department, and Congress proved all too happy to satisfy these political pressures….

At the same time, technology rapidly was catching up to the Post Office. The first threat was actually a miss: Although the electronic fax arrived in the early 1970s, it did not eat into the USPS’ business. So when cellular-phone technology arrived in the late 1980s and the internet erupted in the mid-1990s, USPS officials mostly shrugged. Annual revenues climbed, and the USPS’ employee cohort rose to nearly 800,000 before the end of the 20th century….

Private-sector companies may soon eat even more of the Postal Service’s lunch, or a good portion of it. Amazon is building a delivery network of its own, with lockers instead of post office boxes, and experimenting with drones. Uber also has nosed into the delivery business, and other companies are experimenting with autonomous delivery vehicles and robots….

The agency continues to be led by longtime postal people rather than those who move fluidly through the increasingly digitized world; Congress also has not been much help. The postal reform bill currently moving before Congress might sound like the right idea, but its fixes are superficial: It would force the USPS to create an “innovation officer,” an official with little authority to bring about genuine change at the agency, and wouldn’t do much to dislodge the entrenched political interests from the basic structure of the USPS. Which means the Postal Service—once one of the most impressive and fast-moving information networks ever devised—may end up as a lesson in how not to meet the future….(More)”

The lost genius of the Post Office

Book by Seth Stephens-Davidowitz: “Blending the informed analysis of The Signal and the Noise with the instructive iconoclasm of Think Like a Freak, a fascinating, illuminating, and witty look at what the vast amounts of information now instantly available to us reveals about ourselves and our world—provided we ask the right questions.

By the end of an average day in the early twenty-first century, human beings searching the internet will amass eight trillion gigabytes of data. This staggering amount of information—unprecedented in history—can tell us a great deal about who we are—the fears, desires, and behaviors that drive us, and the conscious and unconscious decisions we make. From the profound to the mundane, we can gain astonishing knowledge about the human psyche that less than twenty years ago, seemed unfathomable.

Everybody Lies offers fascinating, surprising, and sometimes laugh-out-loud insights into everything from economics to ethics to sports to race to sex, gender and more, all drawn from the world of big data. What percentage of white voters didn’t vote for Barack Obama because he’s black? Does where you go to school effect how successful you are in life? Do parents secretly favor boy children over girls? Do violent films affect the crime rate? Can you beat the stock market? How regularly do we lie about our sex lives and who’s more self-conscious about sex, men or women?

Investigating these questions and a host of others, Seth Stephens-Davidowitz offers revelations that can help us understand ourselves and our lives better. Drawing on studies and experiments on how we really live and think, he demonstrates in fascinating and often funny ways the extent to which all the world is indeed a lab. With conclusions ranging from strange-but-true to thought-provoking to disturbing, he explores the power of this digital truth serum and its deeper potential—revealing biases deeply embedded within us, information we can use to change our culture, and the questions we’re afraid to ask that might be essential to our health—both emotional and physical. All of us are touched by big data everyday, and its influence is multiplying. Everybody Lies challenges us to think differently about how we see it and the world…(More)”.

Everybody Lies: Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are

Louise Matsakis at Motherboard: “There’s now a way to track what government employees, including elected officials, are doing online during working hours.

A new plugin created by a software engineer in North Carolina lets website administrators monitor when someone accesses their site from an IP address associated with the federal government. It was created in part to protest a piece of legislation the president signed earlier this year.

In April, President Trump signed a measure allowing internet service providers (ISPs) to sell sensitive information about your online habits without needing your consent, rolling back Obama-era regulations intended to stop that very thing from happening.

Corporations like Verizon and AT&T hated the regulations (and spent a boatload lobbying against them), because they made it difficult to monetize the mountain of customer data they have the ability to collect.

Consumers, on the other hand, were outraged, and wondered what could be done to get back at the lawmakers who voted in favor of the measure. One appealing suggestion was to buy and release their browsing history, then release it to the public.

Almost immediately, a handful of GoFundMe pages dedicated to raising money for the cause popped up. While the campaigns are well-intentioned, what their creators don’t realize is that what they want to do is illegal. The Telecommunications Act prohibits sharing (or selling) customer information that is “individually identifiable,” except under special circumstances.

In other words, there’s no database where you can purchase your Congressman’s online porn habits and there likely won’t be anytime soon, even with the data-collection regulations dismantled.

But a new tool created by Matt Feld, the founder of several nonprofits including Speak Together, could help the public get a sense of what elected officials are up to online….(More)”

How to Track What Congress Is Doing on the Internet

Paper by Helene Landemore: “Deliberative democracy is at risk of becoming collateral damage of the current crisis of representative democracy. If deliberative democracy is necessarily representative and if representation betrays the true meaning of democracy as rule of, by, and for the people, then how can deliberative democracy retain any validity as a theory of political legitimacy? Any tight connection between deliberative democracy and representative democracy thus risks making deliberative democracy obsolete: a dated paradigm fit for a precrisis order, but maladjusted to the world of Occupy, the Pirate Party, the Zapatistas, and other antirepresentative movements. This essay argues that the problem comes from a particular and historically situated understanding of representative democracy as rule by elected elites. I argue that in order to retain its normative appeal and political relevance, deliberative democracy should dissociate itself from representative democracy thus understood and reinvent itself as the core of a more truly democratic paradigm, which I call “open democracy.” In open democracy, popular rule means the mediated but real exercise of power by ordinary citizens. This new paradigm privileges nonelectoral forms of representation and in it, power is meant to remain constantly inclusive of and accessible–in other words open–to ordinary citizens….(More)”

Deliberative Democracy as Open, Not (Just) Representative Democracy

Book by Houbing Song, Ravi Srinivasan, Tamim Sookoor, Sabina Jeschke: “Smart cities are emerging as a priority for research and development across the world. They open up significant opportunities in several areas, such as economic growth, health, wellness, energy efficiency, and transportation, to promote the sustainable development of cities. This book provides the basics of smart cities, and it examines the possible future trends of this technology. Smart Cities: Foundations, Principles, and Applications provides a systems science perspective in presenting the foundations and principles that span multiple disciplines for the development of smart cities.

Divided into three parts—foundations, principles, and applications—Smart Cities addresses the various challenges and opportunities of creating smart cities and all that they have to offer. It also covers smart city theory modeling and simulation, and examines case studies of existing smart cities from all around the world. In addition, the book:

  • Addresses how to develop a smart city and how to present the state of the art and practice of them all over the world
  • Focuses on the foundations and principles needed for advancing the science, engineering, and technology of smart cities—including system design, system verification, real-time control and adaptation, Internet of Things, and test beds
  • Covers applications of smart cities as they relate to smart transportation/connected vehicle (CV) and Intelligent Transportation Systems (ITS) for improved mobility, safety, and environmental protection…(More)”
Smart Cities: Foundations, Principles and Applications

Living Reference Work” edited by Elias G. CarayannisDavid F. J. Campbell, and Marios Panagiotis Efthymiopoulos: “This volume covers a wide spectrum of issues relating to economic and political development enabled by information and communication technology (ICT). Showcasing contributions from researchers, industry leaders and policymakers, this Handbook provides a comprehensive overview of the challenges and opportunities created by technological innovations that are profoundly affecting the dynamics of economic growth, promotion of democratic principles, and the protection of individual, national, and regional rights. Of particular interest is the influence of ICT on the generation and dissemination of knowledge, which, in turn, empowers citizens and accelerates change across all strata of society. Each essay features literature reviews and key references; definition of critical terms and concepts, case examples; implications for practice, policy and theory; and discussion of future directions. Representing such fields as management, political science, economics, law, psychology and education, the authors cover such timely topics as health care, energy and environmental policy, banking and finance, disaster recovery, investment in research and development, homeland security and diplomacy in the context of ICT and its economic, political and social impact…(More)”

Handbook of Cyber-Development, Cyber-Democracy, and Cyber-Defense

YahooFinance: “That smartphone in your pocket could hold the cure for malaria, dengue and the Zika virus, a noted Stanford University scientist says.

Manu Prakash has a history of using oddball materials for medical research. His latest project, Abuzz, uses sound. Specifically, he asks regular citizens to capture and record mosquitoes. There are 30 unique species, and each has a different wingbeat pattern.

The big idea is to use algorithms to match sample recordings with disease-carrying species, and then recommend strategies to control the population.

Weird science, sure, but don’t knock it. In this age of massive amounts of compute and abundant sensors, dreamers are doing what should be impossible. They are replicating expensive research tools with inexpensive, makeshift solutions. Solutions that can, in many cases, save lives.

In this case, citizen-scientists capture a mosquito in a plastic bottle, poke a hole in the cap and record the buzzing with their phone. Then they send the digital file off to Prakash and his team.

It’s not the first time the Indian-born professor of bioengineering has made something from almost nothing.

In 2013, he saw a centrifuge being used as a doorstop at a Ugandan clinic. The expensive medical device had been donated by well-meaning researchers. But the village had no electricity.

So, Prakash put on his problem-solving hat. He later developed the Paperfuge.

Inspired by a toy whirligig, the paper-and-string device can separate blood cells from plasma. At a cost of 20 cents, the instrument is perfect for “diagnosis in the field,” Prakash told a TED conference audience.

And that’s just one example of how a little innovation can go a long way, for not a lot of money.

While visiting remote clinics in India and Thailand, he noticed expensive microscopes were collecting dust on shelves. They were too bulky to carry into the field. In 2014, his team showed off Foldscope, an inexpensive, lightweight microscope inspired by origami….(More)”.

Crowdsourcing the fight against mosquitos

 in GovernmentTechnology: “Public servants who work to reduce homelessness often have similar lists of challenges.

The most common of these are data sharing between groups involved with the homeless, the ability to track interactions between individuals and outreach providers, and a system that makes it easier to enter information about the population. Recently, we spoke with more than a half-dozen government officials who are involved with the homeless, and while obstacles and conditions varied among cities, all agreed that their work would be much easier with better tech-based solutions for the problems cited above.

These officials, however, were uniformly optimistic that such solutions were becoming more readily available — solutions with potential to solve the logistical hurdles that most often hamstring government, community and nonprofit efforts to help the homeless find jobs, residences and medical care. Some agencies, in fact, have already had success implementing tech as components in larger campaigns, while others are testing new platforms that may bolster organization and efficiency.

Below are a few brief vignettes that detail some — but far from all — ongoing governmental efforts to use tech to aid and reduce the homeless population.

1. BERGEN COUNTY, N.J.

One of the best examples of government using tech to address homelessness can be found in Bergen County, N.J., where officials recently certified their jurisdiction as first in the nation to end chronic homelessness. READ MORE

2. AURORA, COLO.

Aurora, Colo., in the Denver metropolitan, area uses the Homeless Management Information System required by the U.S. Department of Housing and Urban Development, but those involved with addressing homelessness there have also developed tech-based efforts that are specifically tailored to the area’s needs. READ MORE

4. NEW YORK CITY

New York City is rolling out an app called StreetSmart, which enables homelessness outreach workers in all five boroughs to communicate and log data seamlessly in real time while in the field. With StreetSmart, these workers will be able to enter that information into a single citywide database as they collect it. READ MORE(Full article)

6 Jurisdictions Tackling Homelessness with Technology

Matthias Spielkamp at MIT Technology Review: “It was a striking story. “Machine Bias,” the headline read, and the teaser proclaimed: “There’s software used across the country to predict future criminals. And it’s biased against blacks.”

ProPublica, a Pulitzer Prize–winning nonprofit news organization, had analyzed risk assessment software known as COMPAS. It is being used to forecast which criminals are most likely to ­reoffend. Guided by such forecasts, judges in courtrooms throughout the United States make decisions about the future of defendants and convicts, determining everything from bail amounts to sentences. When ProPublica compared COMPAS’s risk assessments for more than 10,000 people arrested in one Florida county with how often those people actually went on to reoffend, it discovered that the algorithm “correctly predicted recidivism for black and white defendants at roughly the same rate.”…

After ProPublica’s investigation, Northpointe, the company that developed COMPAS, disputed the story, arguing that the journalists misinterpreted the data. So did three criminal-justice researchers, including one from a justice-reform organization. Who’s right—the reporters or the researchers? Krishna Gummadi, head of the Networked Systems Research Group at the Max Planck Institute for Software Systems in Saarbrücken, Germany, offers a surprising answer: they all are.

Gummadi, who has extensively researched fairness in algorithms, says ProPublica’s and Northpointe’s results don’t contradict each other. They differ because they use different measures of fairness.

Imagine you are designing a system to predict which criminals will reoffend. One option is to optimize for “true positives,” meaning that you will identify as many people as possible who are at high risk of committing another crime. One problem with this approach is that it tends to increase the number of false positives: people who will be unjustly classified as likely reoffenders. The dial can be adjusted to deliver as few false positives as possible, but that tends to create more false negatives: likely reoffenders who slip through and get a more lenient treatment than warranted.

Raising the incidence of true positives or lowering the false positives are both ways to improve a statistical measure known as positive predictive value, or PPV. That is the percentage of all positives that are true….

But if we accept that algorithms might make life fairer if they are well designed, how can we know whether they are so designed?

Democratic societies should be working now to determine how much transparency they expect from ADM systems. Do we need new regulations of the software to ensure it can be properly inspected? Lawmakers, judges, and the public should have a say in which measures of fairness get prioritized by algorithms. But if the algorithms don’t actually reflect these value judgments, who will be held accountable?

These are the hard questions we need to answer if we expect to benefit from advances in algorithmic technology…(More)”.

Inspecting Algorithms for Bias

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