Stefaan Verhulst

Chapter by Thakuriah, P., Dirks, L., and Keita, Y. in Seeing Cities Through Big Data: Research Methods and Applications in Urban Informatics (forthcoming): “This paper assesses non-traditional urban digital infomediaries who are pushing the agenda of urban Big Data and Open Data. Our analysis identified a mix of private, public, non-profit and informal infomediaries, ranging from very large organizations to independent developers. Using a mixed-methods approach, we identified four major groups of organizations within this dynamic and diverse sector: general-purpose ICT providers, urban information service providers, open and civic data infomediaries, and independent and open source developers. A total of nine organizational types are identified within these four groups. We align these nine organizational types along five dimensions accounts for their mission and major interests, products and services, as well activities they undertake: techno-managerial, scientific, business and commercial, urban engagement, and openness and transparency. We discuss urban ICT entrepreneurs, and the role of informal networks involving independent developers, data scientists and civic hackers in a domain that historically involved professionals in the urban planning and public management domains. Additionally, we examine convergence in the sector by analyzing overlaps in their activities, as determined by a text mining exercise of organizational webpages. We also consider increasing similarities in products and services offered by the infomediaries, while highlighting ideological tensions that might arise given the overall complexity of the sector, and differences in the backgrounds and end-goals of the participants involved. There is much room for creation of knowledge and value networks in the urban data sector and for improved cross-fertilization among bodies of knowledge….(More)”

USA Gov: “There’s an app for everything in this digital age, including hundredsdeveloped by the federal government. Here are six apps that we foundespecially useful.

1. Smart Traveler – Planning a trip out of the country this year? SmartTraveler by the State Department is great for all your trips abroad. Getthe latest travel alerts and information on every country, includinghow to find and contact each U.S. Embassy.
2. FoodKeeper – Ever wonder how long you should cook chicken or howlong food can sit in the fridge before it goes bad? The U.S. Departmentof Agriculture’s FoodKeeper is the tool for you. Not only can you findresources on food safety and post reminders of how long food willremain safe to eat, you can also ask a food safety specialist questions 24/7.
3. FEMA App – The FEMA app helps you learn how to prepare for and respond to disasters. It includes weather alerts, tipsfor building a basic emergency supply kit, and contact information for applying for assistance and finding local sheltersand disaster recovery centers. Stay safe and know what to do when disasters happen.
4. IRS2GO – Tax season is here. This IRS app can help you track the status of your refund, make a payment, or find taxpreparation assistance, sometimes for free.
5. CDC Influenza App-Stay on top of the flu this season and get the latest updates from this official Centers for DiseaseControl and Prevention app. It’s great for health practitioners, teachers, and parents, and includes tips for avoiding the fluand maps of influenza activity.
6. Dwellr– Have you ever wondered what U.S. city might best suit you? Then the Dwellr app is just for you. When you firstopen the app, you’re guided through an interactive survey, to better understand your ideal places to live based on datagathered by the Census Bureau….(More)”

Jens-Erik Mai in The Information Society: “In the age of big data we need to think differently about privacy. We need to shift our thinking from definitions of privacy (characteristics of privacy) to models of privacy (how privacy works). Moreover, in addition to the existing models of privacy—surveillance model and capture model, we need to also consider a new model —the datafication model presented in this paper, wherein new personal information is deduced by employing predictive analytics on already-gathered data. These three models of privacy supplement each other; they are not competing understandings of privacy. This broadened approach will take our thinking beyond current preoccupation with whether or not individuals’ consent was secured for data collection to privacy issues arising from the development of new information on individuals’ likely behavior through analysis of already collected data – this new information can violate privacy but does not call for consent….(More)”

Q and A: “The e-Government Action Plan includes 20 initiatives to be launched in 2016 and 2017 (full list). Several of them aim to accelerate the implementation of existing legislation and related take-up of online public services. The Commission will notably support the transition of Member States towards full e-procurement, use of contract registers and interoperable e-signatures.

Another part of this set of initiatives focuses on cross-border digital public services. For example, the Commission will submit a proposal to create a Single Digital Gateway as a one-stop entry point for business and people to all Digital Single Market related information, assistance, advice and problem-solving services and making sure that the most frequently used procedures for doing business across borders can be completed fully online. The ESSI (Electronic Exchange of Social Security Information) will help national administrations to electronically share personal social information between Member States, thereby making it easier for people to live and work across borders.

Finally, the action plan aims to ensure that high-quality digital public services are designed for users and encourage their participation.

The plan will be regularly reviewed and if needed completed. An online platform for users will ensure that ideas and feedback are collected.

What is the “once-only” principle?

The “once-only” principle means that citizens and businesses should supply the same information only once to a public administration. Public administration internally shares this data, so that no additional burden falls on citizens and businesses. It calls for a reorganisation of public sector internal processes, rather than forcing businesses and citizens to fit around these processes.

The Commission will launch a pilot project with Member States to apply once-only principle across borders, with €8 million funding from Horizon 2020. This pilot will test out a technical once-only solution for businesses working in different EU Member States. Another activity will explore the once-only concept for citizens, and support networking and discussions on how this could be implemented, in due respect of the legal framework on personal data protection and privacy.

What is the digitisation of company law?

A number of EU company rules were conceived in a pre-digital era, when every form had to be completed on paper. As a result, many companies cannot fully benefit from digital tools where it comes to fulfilling company law requirements or interacting with business registers because many of the rules and processes are still paper-based.

The Commission will work on ways to achieve simpler and less burdensome solutions for companies, by facilitating the use of digital solutions throughout a company’s lifecycle in the interaction between companies and business registers, including in cross-border situations.

For instance, in order to set up as a company in a Member State, it is necessary to register that company in a business register. The Commission will look at how and in what ways online registration procedures could be made available in order to reduce the administrative burden and costs of founding a new company. Also, under EU law, companies are obliged to file a number of documents and information in business registers. Cost and time savings for companies could be generated through better use of digital tools when a company needs to submit and disclose new documents or up-date those throughout its lifecycle, for instance when the company name changes.

How will the Single Digital Gateway help European businesses and citizens?

The Single Digital Gateway will link up (not replace) relevant EU and national websites, portals, assistance services and procedures in a seamless and user-friendly way. Over time it will offer users a streamlined, comprehensive portal to find information, initiate and complete transactions with Member States’ administrations across the EU. The most frequently used administrative procedures will be identified and be brought fully online, so that no offline steps like printing and sending documents on paper will be needed.

This will save time and thereby costs for businesses and citizens when they want to engage in cross-border activities like setting up a business, exporting, moving or studying in another EU Member State.

How will interconnecting businesses registers, insolvency registers, and making the e-Justice portal a one-stop shop for justice help businesses?

These initiatives will help businesses trade within the EU with much more confidence. Not only will they be able to find the relevant information on other businesses themselves, but also on their possible insolvency, through the different interconnections of registers. This will increase transparency and enhance confidence in the Digital Single Market.

Interconnecting business registers will also ensure that business registers can communicate to each other electronically in a safe and secure way and that information is up-to-date without any additional red tape for companies.

The European e-Justice Portal provides a lot of additional information in case of problems, including tools to find a lawyer or notary, and tools for the exercise of their rights. It gives businesses easy access to information needed before entering into a business arrangement, as well as the confidence that if things go wrong, a solution is near at hand…. (More)”

See also  Communication on an EU e-Government Action Plan 2016-2020. Accelerating the digital transformation of government

Paper by Zachary F. Meisel, Lauren A. Houdek VonHoltz, and Raina M. Merchant in Healthcare: “Efforts to improve health care price transparency have garnered significant attention from patients, policy makers, and health insurers. In response to increasing consumer demand, state governments, insurance plans, and health care providers are reporting health care prices. However, such data often do not provide consumers with the most salient information: their own actual out-of-pocket cost for medical care. Although untested, crowdsourcing, a mechanism for the public to help answer complex questions, represents a potential solution to the problem of opaque hospital costs. This article explores, the challenges and potential opportunities for crowdsourcing out-of-pocket costs for healthcare consumers….(More)”.

Paper by Dennis Broeders in Philosophy & Technology: “Who can still keep a secret in a world in which everyone and everything are connected by technology aimed at charting and cross-referencing people, objects, movements, behaviour, relationships, tastes and preferences? The possibilities to keep a secret have come under severe pressure in the information age. That goes for the individual as well as the state. This development merits attention as secrecy is foundational for individual freedom as well as essential to the functioning of the state. Building on Simmel’s work on secrecy, this paper argues that the individual’s secrets should be saved from the ever-expanding digital transparency. The legitimate function of state secrecy in turn needs rescuing from a culture of secrecy and over-classification that has exploded in recent years. Contrary to popular expectation, the digital revolution adds another layer of secrecy that is increasingly hidden behind the facade of the ‘big usable systems’ we work and play with every day. Our dependence on information systems and their black-boxed algorithmic analytical core leads to a certain degree of Weberian (re) enchantment that may increase the disconnect between the system, user and object….(More)”

Guilo Quaggiotto at Nesta: “If you were looking for the cutting edge of the development sector, where would you go these days? You would probably look at startups like Premise who have predicted food trends 25 days faster than national statistics in Brazil, or GiveDirectly who are pushing the boundaries on evidence – from RCTs to new ways of mapping poverty – to fast track the adoption of cash transfers.

Or perhaps you might draw your attention to PetaJakarta who are experimenting with new responses to crises by harnessing human sensor networks. You might be tempted to consider Airbnb’s Disaster Response programme as an indicator of an emerging alternative infrastructure for disaster response (and perhaps raising questions about the political economy of this all).

And could Bitnation’s Refugee Emergency programme in response to the European refugee crisis be the possible precursor of future solutions for transnational issues – among the development sector’s hardest challenges? Are the business models of One Acre Fund, which provides services for smallholder farmers, or Floodtags, which analyses citizen data during floods for water and disaster managers, an indicator of future pathways to scale – that elusive development unicorn?

If you want to look at the future of procuring solutions for the development sector, should you be looking at initiatives like Citymart, which works with municipalities across the world to rethink traditional procurement and unleash the expertise and innovation capabilities of their citizens? By the same token, projects like Pathogen Box, Poverty Stoplight or Patient Innovation point to a brave new world where lead-user innovation and harnessing ‘sticky’ local knowledge becomes the norm, rather than the exception. You would also be forgiven for thinking that social movements across the world are the place to look for signs of future mechanisms for harnessing collective intelligence – Kawal Pamilu’s “citizen experts” self-organising around the Indonesian elections in 2014 is a textbook case study in this department.

The list could go on and on: welcome to the era of development mutants. While established players in the development sector are engrossed in soul-searching and their fitness for purpose is being scrutinised from all quarters, a whole new set of players is emerging, unfettered by legacy and borrowing from a variety of different disciplines. They point to a potentially different future – indeed, many potentially different futures – for the sector…..

But what if we wanted to invert this paradigm? How could we move from denial to fruitful collaboration with the ‘edgeryders’ of the development sector and accelerate its transformation?

Adopting new programming principles

Based on our experience working with development organisations, we believe that partnering with the mutants involves two types of shifts for traditional players: at the programmatic and the operational level. At the programmatic level, our work on the ground led us to articulate the following emerging principles:

1. Mapping what people have, not what they need: even though approaches like jugaad and positive deviance have been around for a long time, unfortunately the default starting point for many development projects is still mapping needs, not assets. Inverting this paradigm allows for potentially disruptive project design and partnerships to emerge. (Signs of the future: Patient Innovation, Edgeryders, Community Mirror, Premise)

2. Getting ready for multiple futures: When distributed across an organisation and not limited to a centralised function, the discipline of scanning the horizon for emergent solutions that contradict the dominant paradigm can help move beyond the denial phase and develop new interfaces to collaborate with the mutants. Here the link between analysis (to understand not only what is probable, but also what is possible) and action is critical – otherwise this remains purely an academic exercise. (Signs of the future: OpenCare, Improstuctures, Seeds of Good Anthropocene, Museum of the Future)

3. Running multiple parallel experiments: According to Dave Snowden, in order to intervene in a complex system “you need multiple parallel experiments and they should be based on different and competing theories/hypotheses”. Unfortunately, many development projects are still based on linear narratives and assumptions such as “if only we run an awareness raising campaign citizens will change their behaviour”. Turning linear narratives into hypotheses to be tested (without becoming religious on a specific approach) opens up the possibility to explore the solution landscape and collaborate with non-obvious partners that bring new approaches to the table. (Signs of the future: Chukua Hakua, GiveDirectly, Finnish PM’s Office of Experiments, Ideas42, Cognitive Edge)

4. Embracing obliquity: A deep, granular understanding of local assets and dynamics along with system mapping (see point 5 below) and pairing behavioural experts with development practitioners can help identify entry points for exploring new types of intervention based on obliquity principles. Mutants are often faster in adopting this approach and partnering with them is a way to bypass organisational inertia and explore nonlinear interventions. (Signs of the future: Sardex, social prescriptions, forensic architecture)

5. From projects to systems: development organisations genuinely interested in developing new partnerships need to make the shift from the project logic to system investments. This involves, among other things, shifting the focus from providing solutions to helping every actor in the system to develop a higher level of consciousness about the issues they are facing and to take better decisions over time. It also entails partnering with mutants to explore entirely new financial mechanisms. (Signs of the future: Lankelly Chase, Indonesia waste banks, Dark Matter Labs)

Adopting new interfaces for working with the mutants

Harvard Business School professor Carliss Baldwin argued that most bureaucracies these days have a ‘non-contractible’ problem: they don’t know where smart people are, or how to evaluate how good they are. Most importantly, most smart people don’t want to work for them because they find them either too callous, unrewarding or slow (or a combination of all of these)….(More)”

Open Reblock: “In the developed world, we take it for granted that every home or place of work has access to basic services. This includes clean water, electricity, sanitation, and access for emergency vehicles in case of need, such as ambulances or fire trucks. But this is far from being the rule in most developing cities and is a particularly stark challenge in informal settlements (slums), home for over 1 billion people around the world.

Reblocking is the process of physically transforming an informal settlement to provide an access path to all its structures. This project analyzes the spatial structure of informal city blocks, and uses an algorithm to suggest reblocking solutions that provide access to all structures within the block in a minimally disruptive way. Click on one of the examples below to see the process unfold….

This project aims to create a web-based service for an open-source code base that develops the least-disruptive extension of the existing street network to bring infrastructure and services to informal settlements and set up the conditions for the formalization of land use and property records….(More)

“GIS Research Methods: Incorporating Spatial Perspectives shows researchers how to incorporate spatial thinking and geographic information system (GIS) technology into research design and analysis. Topics include research design, digital data sources, volunteered geographic information, analysis using GIS, and how to link research results to policy and action. The concepts presented in GIS Research Methods can be applied to projects in a range of social and physical sciences by researchers using GIS for the first time and experienced practitioners looking for new and innovative research techniques….(More)”

Responsible Data Forum: “The engine room is excited to release new adaptations of the responsible development data book that we now fondly refer to as, “The Hand-Book of the Modern Development Specialist: Being a Complete Illustrated Guide to Responsible Data Usage, Manners & General Deportment.”

You can now view this resource on its new webpage, where you can read chapter summaries for quickresources, utilize slide decks complete with presenter notes, and read the original resource with a newdesign make-over….

Freshly Released Adaptations

The following adaptations can be found on our Hand-book webpage.

• Chapter summaries: Chapter summaries enable readers to get a taste of section content, allow them to know if the particular section is of relative use, provides a simple overview if they aren’t comfortable diving right into the book, or gives a memory jog for those who are already familiar withthe content.

• Slide deck templates: The slide decks enable in-depth presentation based on the structure of the book by using its diagrams. This will help responsible data advocates customize slides for their own organization’s needs. These decks are complete with thorough notes to aide a presenter that may not be an expert on the contents.

• New & improved book format: Who doesn’t love a makeover? The original resource is still available to download as a printable file for those that prefer book formatting, and now the document sports improved visuals and graphics….(More)”