Stefaan Verhulst

New book on “Tools, Methods and Algorithms for Mediating Online Interactions” edited by Matei, Sorin; Adam; Russell Martha G.: and Bertino, Elisa (Eds.): “The volume presents, in a synergistic manner, significant theoretical and practical contributions in the area of social media reputation and authorship measurement, visualization, and modeling. The book justifies and proposes contributions to a future agenda for understanding the requirements for making social media authorship more transparent. Building on work presented in a previous volume of this series, Roles, Trust, and Reputation in Social Media Knowledge Markets, this book discusses new tools, applications, services, and algorithms that are needed for authoring content in a real-time publishing world. These insights may help people who interact and create content through social media better assess their potential for knowledge creation. They may also assist in analyzing audience attitudes, perceptions, and behavior in informal social media or in formal organizational structures. In addition, the volume includes several chapters that analyze the higher order ethical, critical thinking, and philosophical principles that may be used to ground social media authorship. Together, the perspectives presented in this volume help us understand how social media content is created and how its impact can be evaluated.

The chapters demonstrate thought leadership through new ways of constructing social media experiences and making traces of social interaction visible. Transparency in Social Media aims to help researchers and practitioners design services, tools, or methods of analysis that encourage a more transparent process of interaction and communication on social media. Knowing who has added what content and with what authority to a specific online social media project can help the user community better understand, evaluate and make decisions and, ultimately, act on the basis of such information …(More)”

“Breaking Smart is a technology analysis site. We aim to produce a binge-worthy collection of essays approximately once every 2 years. Season 1, comprising 20 essays totaling approximately 30,000 words, is written by Venkatesh Rao and illustrated by Grace Witherell. This inaugural season is an in-depth exploration of Marc Andreessen’s observation that “software is eating the world.” Season 2 (due out in 2017) is currently under development…..

David Moore at Participatory Politics Foundation: “…I’ll argue it’s important to unpack the big-tent term “civic tech” to at least five major component areas, overlapping in practice & flexible of course – in order to more clearly understand what we have and what we need:

• Responsive & efficient city services (e.g., SeeClickFix)

• Open data portals & open government data publishing / visualization (Socrata, OpenGov.com)

• Engagement platforms for government entities (Mindmixer aka Sidewalk)

• Community-focused organizing services (Change, NextDoor, Brigade- these could validly be split, as NextDoor is of course place-based IRL)

• Geo-based services & open mapping data (e.g.. Civic Insight)

More precisely, instead of “civic tech”, the term #GovTech can be productively applied to companies whose primary business model is vending to government entities – some #govtech is #opendata, some is civic #engagement, and that’s healthy & brilliant. But it doesn’t make sense to me to conflate as “civic tech” both government software vendors and the open-data work of good-government watchdogs. Another framework for understanding the inside / outside relationship to government, in company incorporation strategies & priorities, is broadly as follows:

• tech entirely-outside government (such as OpenCongress or OpenStates);
• tech mostly-outside government, where some elected officials volunteer to participate (such as AskThem, Councilmatic, DemocracyOS, or Change Decision Makers);
• tech mostly-inside government, paid-for-by-government (such as Mindmixer or SpeakUp or OpenTownHall) where elected officials or gov’t staff sets the priorities, with the strong expectation of an official response;
• deep legacy tech inside government, the enterprise vendors of closed-off CRM software to Congressional offices (including major defense contractors!).

These are the websites up and running today in the civic tech ecosystem – surveying them, I see there’s a lot of work still to do on developing advanced metrics towards thicker civic engagement. Towards evaluating whether the existing tools are having the impact we hope and expect them to at their level of capitalization, and to better contextualize the role of very-small non-profit alternatives….

One question to study is whether the highest-capitalized U.S. civic tech companies (Change, NextDoor, Mindmixer, Socrata, possibly Brigade) – which also generally have most users – are meeting ROI on continual engagement within communities.

• If it’s a priority metric for users of a service to attend a community meeting, for example, are NextDoor or Mindmixer having expected impact?
• How about metrics on return participation, joining an advocacy group, attending a district meeting with their U.S. reps, organizing peer-to-peer with neighbors?
• How about writing or annotating their own legislation at the city level, introducing it for an official hearing, and moving it up the chain of government to state and even federal levels for consideration? What actual new popular public policies or systemic reforms are being carefully, collaboratively passed?
• Do less-capitalized, community-based non-profits (AskThem, 596 Acres, OpenPlans’ much-missed Shareabouts, CKAN data portals, LittleSis, BeNeighbors, PBNYC tools) – with less scale, but with more open-source, open-data tools that can be remixed – improve on the tough metric of ROI on continual engagement or research-impact in the news?…(More)

Video of Aspen Ideas Festival Session on Data Ethics: “Leading thinkers from business, government, civil society, and academia explore and debate ethics in the age of the quantified society. What role do ethics play in guiding existing efforts to develop and deploy data and information technologies? Does data ethics need to develop as a field to help guide policy, research, and practice — just as bioethics did in order to guide medicine and biology? Why or why not? Speakers:Kate Crawford, Jonathan Zittrain, Ashkan Soltani,Alexis Madrigal….

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Katherine Barrett & Richard Greene in Governing: “Data is the lifeblood of state government. It’s the crucial commodity that’s necessary to manage projects, avoid fraud, assess program performance, keep the books in balance and deliver services efficiently. But even as the trend toward greater reliance on data has accelerated over the past decades, the information itself has fallen dangerously short of the mark. Sometimes it doesn’t exist at all. But worse than that, all too often it’s just wrong.

There are examples everywhere. Last year, the California auditor’s office issued a report that looked at accounting records at the State Controller’s Office to see whether it was accurately recording sick leave and vacation credits. “We found circumstances where instead of eight hours, it was 80 and in one case, 800,” says Elaine Howle, the California state auditor. “And the system didn’t have controls to say that’s impossible.” The audit found 200,000 questionable hours of leave due to data entry errors, with a value of $6 million.

Mistakes like that are embarrassing, and can lead to unequal treatment of valued employees. Sometimes, however, decisions made with bad data can have deeper consequences. In 2012, the secretary of environmental protection in Pennsylvania told Congress that there was no evidence the state’s water quality had been affected by fracking. “Tens of thousands of wells have been hydraulically fractured in Pennsylvania,” he said, “without any indication that groundwater quality has been impacted.”

But by August 2014, the same department published a list of 248 incidents of damage to well water due to gas development. Why didn’t the department pick up on the water problems sooner? A key reason was that the data collected by its six regional offices had not been forwarded to the central office. At the same time, the regions differed greatly in how they collected, stored, transmitted and dealt with the information. An audit concluded that Pennsylvania’s complaint tracking system for water quality was ineffective and failed to provide “reliable information to effectively manage the program.”

When data is flawed, the consequences can reach throughout the entire government enterprise. Services are needlessly duplicated; evaluation of successful programs is difficult; tax dollars go uncollected; infrastructure maintenance is conducted inefficiently; health-care dollars are wasted. The list goes on and on. Increasingly, states are becoming aware of just how serious the problem is. “The poor quality of government data,” says Dave Yost, Ohio’s state auditor, “is probably the most important emerging trend for government executives, across the board, at all levels.”

Just how widespread a problem is data quality? In aGoverning telephone survey with more than 75 officials in 46 states, about 7 out of 10 said that data problems were frequently or often an impediment to doing their business effectively. No one who worked with program data said this was rarely the case. (View the full results of the survey in this infographic.)…(More)

See also: Bad Data Is at All Levels of Government and The Next Big Thing in Data Analytics

Book by Patrick Heller and Vijayendra Rao for the Worldbank: “Deliberation is the process by which a group of people, each with equal voice, can – via a process of discussion and debate – reach an agreement. This book attempts to do two things. First, it rethinks the role of deliberation in development and shows that it has potential well beyond a narrow focus on participatory projects. Deliberation, if properly instituted, has the potential to have a transformative effect on many if not all aspects of development, and especially in addressing problems of collective action, coordination, and entrenched inequality. This has broad implications both at the global and local level. Second, the book demonstrates that taking deliberation seriously calls for a different approach to both research and policy design and requires a much greater emphasis on the processes by which decisions are made, rather than an exclusive focus on the outcomes. Deliberation and Development contributes to a broader literature to understand the role of communicative processes in development….(More)“

David Raths at GovTech: “William Gibson, the science fiction writer who coined the term “cyberspace,” once said: “The future is already here — it’s just not very evenly distributed.” That may be exactly the way to look at the selection of disruptive technologies we have chosen to highlight in eight critical areas of government, ranging from public safety to health to transportation. ….

PUBLIC SAFETY: WEARABLE TECH IS TRANSFORMING EMERGENCY RESPONSE

The wearable technology market is expected to grow from $20 billion in 2015 to almost $70 billion in 2025, according to research firm IDTechEx. As commercial applications bloom, more will find their way into the public sector and emergency response.

This year has seen an increase in the number of police departments using body cameras. And already under development are wireless devices that monitor a responder’s breathing, heart rate and blood pressure, as well as potentially harmful environmental conditions, and relay concerns back to incident command.

But rather than sitting back and waiting for the market to develop, the U.S. Department of Homeland Security is determined to spur innovation in the field. DHS’ research and development arm is funding a startup accelerator program called Emerge managed by the Center for Innovative Technology (CIT), a Virginia-based nonprofit. Two accelerators, in Texas and Illinois, will work with 10 to 15 startups this year to develop wearable products and adopt them for first responder use….

HEALTH & HUMAN SERVICES: ‘HOT-SPOTTING’ FOR POPULATION HEALTH MANAGEMENT

A hot health-care trend is population health management: using data to improve health at a community level as well as an individual level. The growth in sophistication of GIS tools has allowed public health researchers to more clearly identify and start addressing health resource disparities.

Dr. Jeffrey Brenner, a Camden, N.J.-based physician, uses data gathered in a health information exchange (HIE) to target high-cost individuals. The Camden Coalition of Healthcare Providers uses the HIE data to identify high-cost “hot spots” — high-rise buildings where a large number of hospital emergency room “super users” live. By identifying and working with these individuals on patient-centered care coordination issues, the coalition has been able to reduce emergency room use and in-patient stays….

PARKS & RECREATION: TRACKING TREES FOR A BETTER FUTURE

A combination of advances in mobile data collection systems and geocoding lets natural resources and parks agencies be more proactive about collecting tree data, managing urban forests and quantifying their value, as forests become increasingly important resources in an era of climate change.

Philadelphia Parks and Recreation has added approximately 2 million trees to its database in the past few years. It plans to create a digital management system for all of them. Los Angeles City Parks uses the Davey Tree Expert Co.’s Web-based TreeKeeper management software to manage existing tree inventories and administer work orders. The department can also more easily look at species balance to manage against pests, disease and drought….

CORRECTIONS: VIDEO-BASED TOOLS TRANSFORM PRISONS AND JAILS

Videoconferencing is disrupting business as usual in U.S. jails and prisons in two ways: One is the rising use of telemedicine to reduce inmate health-care costs and to increase access to certain types of care for prisoners. The other is video visitation between inmates and families.

A March 2015 report by Southern California Public Radio noted that the federal court-appointed receiver overseeing inmate health care in California is reviewing telemedicine capabilities to reduce costly overtime billing by physicians and nurses at prisons. In one year, overtime has more than doubled for this branch of corrections, from more than $12 million to nearly $30 million….

FINANCE & BUDGETING: DATA PORTALS OFFER TRANSPARENCY AT UNPRECEDENTED LEVELS

The transparency and open data movements have hit the government finance sector in a big way and promise to be an area of innovation in the years ahead.

A partnership between Ohio Treasurer Josh Mandel and the finance visualization startup OpenGov will result in one of the most sweeping statewide transparency efforts to date.

The initiative offers 3,900-plus local governments — from townships, cities and counties to school districts and more — a chance to place revenues and expenditures online free of charge through the state’s budget transparency site OhioCheckbook.com. Citizens will be able to track local government revenues and expenditures via interactive graphs that illustrate not only a bird’s-eye view of a budget, but also the granular details of check-by-check spending….

DMV: DRIVERS’ LICENSES: THERE WILL SOON BE AN APP FOR THAT

The laminated driver’s license you keep in your wallet may eventually give way to an app on your smartphone, and that change may have wider significance for how citizens interact digitally with their government. Legislatures in at least three states have seen bills introduced authorizing their transportation departments to begin piloting digital drivers’ licenses…..

TRANSPORTATION & MASS TRANSIT: BIG BREAKTHROUGHS ARE JUST AROUND THE CORNER

Nothing is likely to be more disruptive to transportation, mass transit and urban planning than the double whammy of connected vehicle technology and autonomous vehicles.
The U.S. Department of Transportation expects great things from the connected vehicles of the future ­— and that future may be just around the corner. Vehicle-to-infrastructure communication capabilities and anonymous information from passengers’ wireless devices relayed through dedicated short-range connections could provide transportation agencies with improved traffic, transit and parking data, making it easier to manage transportation systems and improve traffic safety….. (More)”

Review by Clive Cookson of ‘How Our Days Became Numbered’, by Dan Bouk in the Financial Times: “The unemployed lumber worker whose 1939 portrait adorns the cover of How Our Days Became Numbered has a “face fit for a film star”, as Dan Bouk puts it. But he is not there for his looks. Bouk wants us to focus on his bulging bicep, across which is tattooed “SSN 535-07-5248”: his social security number.

The photograph of Thomas Cave by documentary photographer Dorothea Lange illustrates the high water mark of American respect for statistical labelling. Cave was so proud of his newly issued number that he had it inked forever on his arm.

When the Roosevelt administration introduced the federal social security system in the 1930s, it worked out rates of contribution and benefit on the basis of statistical practices already established by life insurance companies. The industry is at the heart of Bouk’s history of personal data collection and analysis — because it worked out how to measure and predict the health of ordinary Americans in the late 19th and early 20th centuries. (More)”

Ethan Zuckerman: “…One predictable consequence of mistrust in institutions is a decrease in participation. Fewer than 37% of eligible US voters participated in the 2014 Congressional election. Participation in European parliamentary and national elections across Europe is higher than the US’s dismal rates, but has steadily declined since 1979, with turnout for the 2014 European parliamentary elections dropping below 43%. It’s a mistake to blame low turnout on distracted or disinterested voters, when a better explanation exists: why vote if you don’t believe the US congress or European Parliament is capable of making meaningful change in the world?

In his 2012 book, “Twilight of the Elites”, Christopher Hayes suggests that the political tension of our time is not between left and right, but between institutionalists and insurrectionists. Institutionalists believe we can fix the world’s problems by strengthening and revitalizing the institutions we have. Insurrectionists believe we need to abandon these broken institutions we have and replace them with new, less corrupted ones, or with nothing at all. The institutionalists show up to vote in elections, but they’re being crowded out by the insurrectionists, who take to the streets to protest, or more worryingly, disengage entirely from civic life.

Conventional wisdom suggests that insurrectionists will grow up, stop protesting and start voting. But we may have reached a tipping point where the cultural zeitgeist favors insurrection. My students at MIT don’t want to work for banks, for Google or for universities – they want to build startups that disrupt banks, Google and universities.

The future of democracy depends on finding effective ways for people who mistrust institutions to make change in their communities, their nations and the world as a whole. The real danger is not that our broken institutions are toppled by a wave of digital disruption, but that a generation disengages from politics and civics as a whole.

It’s time to stop criticizing youth for their failure to vote and time to start celebrating the ways insurrectionists are actually trying to change the world. Those who mistrust institutions aren’t just ignoring them. Some are building new systems designed to make existing institutions obsolete. Others are becoming the fiercest and most engaged critics of of our institutions, while the most radical are building new systems that resist centralization and concentration of power.

Those outraged by government and corporate complicity in surveillance of the internet have the option of lobbying their governments to forbid these violations of privacy, or building and spreading tools that make it vastly harder for US and European governments to read our mail and track our online behavior. We need both better laws and better tools. But we must recognize that the programmers who build systems like Tor, PGP and Textsecure are engaged in civics as surely as anyone crafting a party’s political platform. The same goes for entrepreneurs building better electric cars, rather than fighting to legislate carbon taxes. As people lose faith in institutions, they seek change less through passing and enforcing laws, and more through building new technologies and businesses whose adoption has the same benefits as wisely crafted and enforced laws….(More)”

Andrew Freedman at Mashable: “The weather forecast of the future will be crowdsourced, if one Japanese weather firm sees its vision fulfilled.

On Monday, Weathernews Inc. of Japan announced a partnership with the Chinese firm Moji to bring Weathernews’ technology to the latter company’s popular MoWeather app.

The benefit for Weathernews, in addition to more users and entry into the Chinese market, is access to more data that can then be turned into weather forecasts.

The company says that this additional user base, when added to its existing users, will make Weathernews “the largest crowdsourced weather service in the world,” with 420 million users across 175 countries.

…So far, though, mobile phones have not proven to be more reliable weather sensors than the network of thousands of far more expensive and specialized surface weather observation sites throughout the world, but crowdsourcing’s day in the sun may be close at hand. As Weathernews leaders were quick to point out to Mashable in an interview, the existing weather observing network on which most forecasts rely has significant drawbacks that makes crowdsourcing especially appealing outside the U.S.

For example, most surface weather stations are in wealthy nations, primarily in North America and Europe. There’s a giant forecasting blind spot over much of Africa, where many countries lack a national weather agency. However, these countries do have rapidly growing mobile phone networks that, if utilized in certain ways, could provide a way to fill in data gaps and make weather forecasts more accurate, too.

“At Weathernews, we have a core belief that more weather data is better,” said Weathernews managing director Tomohiro Ishibashi.

“So having access to the additional datasets from MoWeather’s vast user community allows us to provide more accurate and safer weather forecasting for all,” he said. “Our advanced algorithms analyze these new datasets and put them in our existing computer forecasting models.”

Weathernews is trying to use observations that most weather companies might regard as interesting but not worth the effort to tailor for computer modeling. For example, photos of clouds are a potential way to ground truth weather satellite imagery, Ishibashi told Mashable.

“For us the picture of the sky… has a lot of information,” he said. (The company’s website refers to such observations as “eye-servation.”)…

Compared to Weathernews’ ambitions, AccuWeather’s recent decision to incorporate crowdsourced data into its iOS app seems more traditional, like a TV weather forecaster adding a few new “weather watchers” to their station’s network during local television’s heyday in the 1980s and 90s.

Now, we’re all weather watchers….(More)”