NASCIO Report: “Generative AI helped states draft, summarize and analyze. Now, AI is starting to act.
In this new NASCIO report, we explore the rise of agentic AI — systems that can plan, take limited actions and manage multi-step workflows with human oversight. From routing approvals and detecting anomalies to guiding citizen services from start to finish, agentic AI represents the next phase of AI maturity in state government.
This report helps state technology leaders:
- Understand the difference between generative AI and agentic AI
- Recognize five phases states might go through from generative to agentic AI
- Anticipate governance, security and workforce risks
- Identify practical guardrails and incremental next steps
If your state is exploring agentic AI, this publication is a primer for what is coming next.
Agentic AI is here, and the time to review policies, strengthen guardrails and build trust is now…(More)”.
