How to implement “open innovation” in city government

Curated on Posted on by Stefaan Verhulst

Victor Mulas at the Worldbank: “City officials are facing increasingly complex challenges. As urbanization rates grow, cities face higher demand for services from a larger and more densely distributed population. On the other hand, rapid changes in the global economy are affecting cities that struggle to adapt to these changes, often resulting in economic depression and population drain.

“Open innovation” is the latest buzz word circulating in forums on how to address the increased volume and complexity of challenges for cities and governments in general.

But, what is open innovation?

Traditionally, public services were designed and implemented by a group of public officials. Open innovation allows us to design these services with multiple actors, including those who stand to benefit from the services, resulting in more targeted and better tailored services, often implemented through partnership with these stakeholders. Open innovation allows cities to be more productive in providing services while addressing increased demand and higher complexity of services to be delivered.

New York, Barcelona, Amsterdam and many other cities have been experimenting with this concept, introducing challenges for entrepreneurs to address common problems or inviting stakeholders to co-create new services.   Open innovation has gone from being a “buzzword” to another tool in the city officials’ toolbox.

However, even cities that embrace open innovation are still struggling to implement it beyond a few specific areas.  This is understandable, as introducing open innovation practically requires a new way of doing things for city governments, which tend to be complex and bureaucratic organizations.

Counting with an engaged mayor is not enough to bring this kind of transformation. Changing the behavior of city officials requires their buy-in, it can’t be done top down

We have been introducing open innovation to cities and governments for the last three years in Chile, Colombia, Egypt and Mozambique. We have addressed specific challenges and iteratively designed and tested a systematic methodology to introduce open innovation in government through both a top-down and a bottom-up approaches. We have tested this methodology in Colombia (Cali, Barranquilla and Manizales) and Chile (metropolitan area of Gran Concepción).   We have identified “internal champions” (i.e., government officials who advocate the new methodology), and external stakeholders organized in an “innovation hub” that provides long-term sustainability and scalability of interventions. We believe that this methodology is easily applicable beyond cities to other government entities at the regional and national levels. …To understand how the methodology practically works, we describe in this report the process and its results in its application in the city area of Gran Concepción, in Chile. For this activity, the urban transport sector was selected and the target of intervention were the regional and municipal government departments in charge or urban transport in the area of Gran Concepción. The activity in Chile resulted in a threefold impact:

  1. It catalyzed the adoption of the bottom-up smart city model following this new methodology throughout Chile; and
  2. It expanded the implementation and mainstreaming of the methodologies developed and tested through this activity in other World Bank projects.

More information about this activity in Chile can be found in the Smart City Gran Concepcion webpage…(More)”

Open data + increased disclosure = better public-private partnerships

Curated on Posted on by Stefaan Verhulst

David Bloomgarden and Georg Neumann at Fomin Blog: “The benefits of open and participatory public procurement are increasingly being recognized by international bodies such as the Group of 20 major economies, the Organisation for Economic Co-operation and Development, and multilateral development banks. Value for money, more competition, and better goods and services for citizens all result from increased disclosure of contract data. Greater openness is also an effective tool to fight fraud and corruption.

However, because public-private partnerships (PPPs) are planned during a long timeframe and involve a large number of groups, therefore, implementing greater levels of openness in disclosure is complicated. This complexity can be a challenge to good design. Finding a structured and transparent approach to managing PPP contract data is fundamental for a project to be accepted and used by its local community….

In open contracting, all data is disclosed during the public procurement process—from the planning stage, to the bidding and awarding of the contract, to the monitoring of the implementation. A global open source data standard is used to publish that data, which is already being implemented in countries as diverse as Canada, Paraguay, and the Ukraine. Using open data throughout the contracting process provides opportunities to innovate in managing bids, fixing problems, and integrating feedback as needed. Open contracting contributes to the overall social and environmental sustainability of infrastructure investments.

In the case of Mexico’s airport, the project publishes details of awarded contracts, including visualizing the flow of funds and detailing the full amounts of awarded contracts and renewable agreements. Standardized, timely, and open data that follow global standards such as the Open Contracting Data Standard will make this information useful for analysis of value for money, cost-benefit, sustainability, and monitoring performance. Crucially, open contracting will shift the focus from the inputs into a PPP, to the outputs: the goods and services being delivered.

Benefits of open data for PPPs

We think that better and open data will lead to better PPPs. Here’s how:

1. Using user feedback to fix problems

The Brazilian state of Minas Gerais has been a leader in transparent PPP contracts with full proactive disclosure of the contract terms, as well as of other relevant project information—a practice that puts a government under more scrutiny but makes for better projects in the long run.

According to Marcos Siqueira, former head of the PPP Unit in Minas Gerais, “An adequate transparency policy can provide enough information to users so they can become contract watchdogs themselves.”

For example, a public-private contract was signed in 2014 to build a $300 million waste treatment plant for 2.5 million people in the metropolitan area of Belo Horizonte, the capital of Minas Gerais. As the team members conducted appraisals, they disclosed them on the Internet. In addition, the team held around 20 public meetings and identified all the stakeholders in the project. One notable result of the sharing and discussion of this information was the relocation of the facility to a less-populated area. When the project went to the bidding phase, it was much closer to the expectations of its various stakeholders.

2. Making better decisions on contracts and performance

Chile has been a leader in developing PPPs (which it refers to as concessions) for several decades, in a range of sectors: urban and inter-urban roads, seaports, airports, hospitals, and prisons. The country tops the list for the best enabling environment for PPPs in Latin America and the Caribbean, as measured by Infrascope, an index produced by the Economist Intelligence Unit and the Multilateral Investment Fund of the IDB Group.

Chile’s distinction is that it discloses information on performance of PPPs that are underway. The government’s Concessions Unit regularly publishes summaries of the projects during their different phases, including construction and operation. The reports are non-technical, yet include all the necessary information to understand the scope of the project…(More)”

Smart crowds in smart cities: real life, city scale deployments of a smartphone based participatory crowd management platform

Curated on Posted on by Stefaan Verhulst

Tobias Franke, Paul Lukowicz and Ulf Blanke at the Journal of Internet Services and Applications: “Pedestrian crowds are an integral part of cities. Planning for crowds, monitoring crowds and managing crowds, are fundamental tasks in city management. As a consequence, crowd management is a sprawling R&D area (see related work) that includes theoretical models, simulation tools, as well as various support systems. There has also been significant interest in using computer vision techniques to monitor crowds. However, overall, the topic of crowd management has been given only little attention within the smart city domain. In this paper we report on a platform for smart, city-wide crowd management based on a participatory mobile phone sensing platform. Originally, the apps based on this platform have been conceived as a technology validation tool for crowd based sensing within a basic research project. However, the initial deployments at the Notte Bianca Festival1 in Malta and at the Lord Mayor’s Show in London2 generated so much interest within the civil protection community that it has gradually evolved into a full-blown participatory crowd management system and is now in the process of being commercialized through a startup company. Until today it has been deployed at 14 events in three European countries (UK, Netherlands, Switzerland) and used by well over 100,000 people….

Obtaining knowledge about the current size and density of a crowd is one of the central aspects of crowd monitoring . For the last decades, automatic crowd monitoring in urban areas has mainly been performed by means of image processing . One use case for such video-based applications can be found in, where a CCTV camera-based system is presented that automatically alerts the staff of subway stations when the waiting platform is congested. However, one of the downsides of video-based crowd monitoring is the fact that video cameras tend to be considered as privacy invading. Therefore,  presents a privacy preserving approach to video-based crowd monitoring where crowd sizes are estimated without people models or object tracking.

With respect to the mitigation of catastrophes induced by panicking crowds (e.g. during an evacuation), city planners and architects increasingly rely on tools simulating crowd behaviors in order to optimize infrastructures. Murakami et al. presents an agent based simulation for evacuation scenarios. Shendarkar et al. presents a work that is also based on BSI (believe, desire, intent) agents – those agents however are trained in a virtual reality environment thereby giving greater flexibility to the modeling. Kluepfel et al. on the other hand uses a cellular automaton model for the simulation of crowd movement and egress behavior.

With smartphones becoming everyday items, the concept of crowd sourcing information from users of mobile application has significantly gained traction. Roitman et al. presents a smart city system where the crowd can send eye witness reports thereby creating deeper insights for city officials. Szabo et al. takes this approach one step further and employs the sensors built into smartphones for gathering data for city services such as live transit information. Ghose et al. utilizes the same principle for gathering information on road conditions. Pan et al. uses a combination of crowd sourcing and social media analysis for identifying traffic anomalies….(More)”.

Teenage scientists enlisted to fight Zika

Curated on Posted on by Stefaan Verhulst

ShareAmerica: “A mosquito’s a mosquito, right? Not when it comes to Zika and other mosquito-borne diseases.

Only two of the estimated 3,000 species of mosquitoes are capable of carrying the Zika virus in the United States, but estimates of their precise range remain hazy, according to the U.S. Centers for Disease Control and Prevention.

Scientists could start getting better information about these pesky, but important, insects with the help of plastic cups, brown paper towels and teenage biology students.

As part of the Invasive Mosquito Project from the U.S. Department of Agriculture, secondary-school students nationwide are learning about mosquito populations and helping fill the knowledge gaps.

Simple experiment, complex problem

The experiment works like this: First, students line the cups with paper, then fill two-thirds of the cups with water. Students place the plastic cups outside, and after a week, the paper is dotted with what looks like specks of dirt. These dirt particles are actually mosquito eggs, which the students can identify and classify.

Students then upload their findings to a national crowdsourced database. Crowdsourcing uses the collective intelligence of online communities to “distribute” problem solving across a massive network.

Entomologist Lee Cohnstaedt of the U.S. Department of Agriculture coordinates the program, and he’s already thinking about expansion. He said he hopes to have one-fifth of U.S. schools participate in the mosquito species census. He also plans to adapt lesson plans for middle schools, Scouting troops and gardening clubs.

Already, crowdsourcing has “collected better data than we could have working alone,” he told the Associated Press….

In addition to mosquito tracking, crowdsourcing has been used to develop innovative responses to a number of complex challenges, from climate change to archaeologyto protein modeling….(More)”

Case Studies of Government Use of Big Data in Latin America: Brazil and Mexico

Curated on Posted on by Stefaan Verhulst

Chapter by Roberto da Mota Ueti, Daniela Fernandez Espinosa, Laura Rafferty, Patrick C. K. Hung in Big Data Applications and Use Cases: “Big Data is changing our world with masses of information stored in huge servers spread across the planet. This new technology is changing not only companies but governments as well. Mexico and Brazil, two of the most influential countries in Latin America, are entering a new era and as a result, facing challenges in all aspects of public policy. Using Big Data, the Brazilian Government is trying to decrease spending and use public money better by grouping public information with stored information on citizens in public services. With new reforms in education, finances and telecommunications, the Mexican Government is taking on a bigger role in efforts to channel the country’s economic policy into an improvement of the quality of life of their habitants. It is known that technology is an important part for sub-developed countries, who are trying to make a difference in certain contexts such as reducing inequality or regulating the good usage of economic resources. The good use of Big Data, a new technology that is in charge of managing a big quantity of information, can be crucial for the Mexican Government to reach the goals that have been set in the past under Peña Nieto’s administration. This article focuses on how the Brazilian and Mexican Governments are managing the emerging technologies of Big Data and how it includes them in social and industrial projects to enhance the growth of their economies. The article also discusses the benefits of these uses of Big Data and the possible problems that occur related to security and privacy of information….(More)’

Big data: big power shifts?

Curated on Posted on by Stefaan Verhulst

Special issue of Internet Policy Review: “Facing general conceptions of the power effects of big data, this thematic edition is interested in studies that scrutinise big data and power in concrete fields of application. It brings together scholars from different disciplines who analyse the fields agriculture, education, border control and consumer policy. As will be made explicit in the following, each of the articles tells us something about firstly, what big data is and how it relates to power. They secondly also shed light on how we should shape “the big data society” and what research questions need to be answered to be able to do so….

The ethics of big data in big agriculture
Isabelle M. Carbonell, University of California, Santa Cruz

Regulating “big data education” in Europe: lessons learned from the US
Yoni Har Carmel, University of Haifa

The borders, they are a-changin’! The emergence of socio-digital borders in the EU
Magdalena König, Maastricht University

Beyond consent: improving data protection through consumer protection law
Michiel Rhoen, Leiden University…

(More)”

Nudging – Possibilities, Limitations and Applications in European Law and Economics

Curated on Posted on by Stefaan Verhulst

Book edited by Mathis, Klaus and Tor, Avishalom: “This anthology provides an in-depth analysis and discusses the issues surrounding nudging and its use in legislation, regulation, and policy making more generally. The 17 essays in this anthology provide startling insights into the multifaceted debate surrounding the use of nudges in European Law and Economics.

Nudging is a tool aimed at altering people’s behaviour in a predictable way without forbidding any option or significantly changing economic incentives. It can be used to help people make better decisions to influence human behaviour without forcing them because they can opt out. Its use has sparked lively debates in academia as well as in the public sphere. This book explores who decides which behaviour is desired. It looks at whether or not the state has sufficient information for debiasing, and if there are clear-cut boundaries between paternalism, manipulation and indoctrination. The first part of this anthology discusses the foundations of nudging theory and the problems associated, as well as outlining possible solutions to the problems raised. The second part is devoted to the wide scope of applications of nudges from contract law, tax law and health claim regulations, among others.

This volume is a result of the flourishing annual Law and Economics Conference held at the law faculty of the University of Lucerne. The conferences have been instrumental in establishing a strong and ever-growing Law and Economics movement in Europe, providing unique insights in the challenges faced by Law and Economics when applied in European legal traditions….(More)”

Reining in the Big Promise of Big Data: Transparency, Inequality, and New Regulatory Frontiers

Curated on Posted on by Stefaan Verhulst

Paper by Philipp Hacker and Bilyana Petkova: “The growing differentiation of services based on Big Data harbors the potential for both greater societal inequality and for greater equality. Anti-discrimination law and transparency alone, however, cannot do the job of curbing Big Data’s negative externalities while fostering its positive effects.

To rein in Big Data’s potential, we adapt regulatory strategies from behavioral economics, contracts and criminal law theory. Four instruments stand out: First, active choice may be mandated between data collecting services (paid by data) and data free services (paid by money). Our suggestion provides concrete estimates for the price range of a data free option, sheds new light on the monetization of data collecting services, and proposes an “inverse predatory pricing” instrument to limit excessive pricing of the data free option. Second, we propose using the doctrine of unconscionability to prevent contracts that unreasonably favor data collecting companies. Third, we suggest democratizing data collection by regular user surveys and data compliance officers partially elected by users. Finally, we trace back new Big Data personalization techniques to the old Hartian precept of treating like cases alike and different cases – differently. If it is true that a speeding ticket over $50 is less of a disutility for a millionaire than for a welfare recipient, the income and wealth-responsive fines powered by Big Data that we suggest offer a glimpse into the future of the mitigation of economic and legal inequality by personalized law. Throughout these different strategies, we show how salience of data collection can be coupled with attempts to prevent discrimination against and exploitation of users. Finally, we discuss all four proposals in the context of different test cases: social media, student education software and credit and cell phone markets.

Many more examples could and should be discussed. In the face of increasing unease about the asymmetry of power between Big Data collectors and dispersed users, about differential legal treatment, and about the unprecedented dimensions of economic inequality, this paper proposes a new regulatory framework and research agenda to put the powerful engine of Big Data to the benefit of both the individual and societies adhering to basic notions of equality and non-discrimination….(More)”

Open data behind WA hospital waiting times app

Curated on Posted on by Stefaan Verhulst

 at ZDNet: “Patients seeking urgent medical care in Perth can now view emergency waiting times for local hospitals, thanks to a new app developed in Australia.

The app, WA Emergency Waiting Times, uses existing Perth hospital emergency wait time data, and taps into mobile device geolocation, local maps, and traffic data to give people needing to go to the hospital in a non life-threatening emergency an aggregated travel and wait time.

The team behind the app, Sydney-based Readify, said the idea came in response to the concept of using open and cross-departmental data to benefit its citizens.

Readify said using government open data in smart ways was an initiative the government chief information officer (GCIO) Giles Nunis committed to previously, in a bid to demonstrate that innovation can greatly benefit the public without costing a fortune….(More)”

Health care data as a public utility: how do we get there?

Curated on Posted on by Stefaan Verhulst

Mohit Kaushal and Margaret Darling at Brookings: “Forty-six million Americans use mobile fitness and health apps. Over half of providers serving Medicare or Medicaid patients are using electronic health records (EHRs). Despite such advances and proliferation of health data and its collection, we are not yet on an inevitable path to unleashing the often-promised “power of data” because data remain proprietary and fragmented among insurers, providers, health record companies, government agencies, and researchers.

Despite the technological integration seen in banking and other industries, health care data has remained scattered and inaccessible. EHRs remain fragmented among 861 distinct ambulatory vendors and 277 inpatient vendors as of 2013. Similarly, insurance claims are stored in the databases of insurers, and information about public health—including information about the social determinants of health, such as housing, food security, safety, and education—is often kept in databases belonging to various governmental agencies. These silos wouldn’t necessarily be a problem, except for the lack of interoperability that has long plagued the health care industry.

For this reason, many are reconsidering if health care data is a public good, provided to all members of the public without profit. This idea is not new. In fact, the Institute of Medicine established the Roundtable on Value and Science-Driven Healthcare, citing that:

“A significant challenge to progress resides in the barriers and restrictions that derive from the treatment of medical care data as a proprietary commodity by the organizations involved. Even clinical research and medical care data developed with public funds are often not available for broader analysis and insights. Broader access and use of healthcare data for new insights require not only fostering data system reliability and interoperability but also addressing the matter of individual data ownership and the extent to which data central to progress in health and health care should constitute a public good.”

Indeed, publicly available health care data holds the potential to unlock many innovations, much like what public goods have done in other industries. As publicly available weather data has shown, the public utility of open access information is not only good for consumers, itis good for businesses…(More)”