Governments and Citizens Getting to Know Each Other? Open, Closed, and Big Data in Public Management Reform


New paper by Amanda Clarke and Helen Margetts in Policy and Internet: “Citizens and governments live increasingly digital lives, leaving trails of digital data that have the potential to support unprecedented levels of mutual government–citizen understanding, and in turn, vast improvements to public policies and services. Open data and open government initiatives promise to “open up” government operations to citizens. New forms of “big data” analysis can be used by government itself to understand citizens’ behavior and reveal the strengths and weaknesses of policy and service delivery. In practice, however, open data emerges as a reform development directed to a range of goals, including the stimulation of economic development, and not strictly transparency or public service improvement. Meanwhile, governments have been slow to capitalize on the potential of big data, while the largest data they do collect remain “closed” and under-exploited within the confines of intelligence agencies. Drawing on interviews with civil servants and researchers in Canada, the United Kingdom, and the United States between 2011 and 2014, this article argues that a big data approach could offer the greatest potential as a vehicle for improving mutual government–citizen understanding, thus embodying the core tenets of Digital Era Governance, argued by some authors to be the most viable public management model for the digital age (Dunleavy, Margetts, Bastow, & Tinkler, 2005, 2006; Margetts & Dunleavy, 2013).”
 

Governing the Embedded State: The Organizational Dimension of Governance


Book by Bengt Jacobsson, Jon Pierre, and Göran Sundström:Governing the Embedded State integrates governance theory with organization theory and examines how states address social complexity and international embeddedness. Drawing upon extensive empirical research on the Swedish government system, this volume describes a strategy of governance based in a metagovernance model of steering by designing institutional structures. This strategy is supplemented by micro-steering of administrative structures within the path dependencies put in place through metagovernance. Both of these strategies of steering rely on subtle methods of providing political guidance to the public service where norms of loyalty to the government characterize the relationship between politicians and civil servants.

By drawing upon this research, the volume will explain how recent developments such as globalization, Europeanization, the expansion of managerial ideas, and the fragmentation of states, have influenced the state’s capacity to govern.
The result is an account of contemporary governance which shows the societal constraints on government but also the significance of close interaction and cooperation between the political leadership and the senior civil servants in addressing those constraints.”

People around you control your mind: The latest evidence


in the Washington Post: “…That’s the power of peer pressure.In a recent working paper, Pedro Gardete looked at 65,525 transactions across 1,966 flights and more than 257,000 passengers. He parsed the data into thousands of mini-experiments such as this:

If someone beside you ordered a snack or a film, Gardete was able to see whether later you did, too. In this natural experiment, the person sitting directly in front of you was the control subject. Purchases were made on a touchscreen; that person wouldn’t have been able to see anything. If you bought something, and the person in front of you didn’t, peer pressure may have been the reason.
Because he had reservation data, Gardete could exclude people flying together, and he controlled for all kinds of other factors such as seat choice. This is purely the effect of a stranger’s choice — not just that, but a stranger whom you might be resenting because he is sitting next to you, and this is a plane.
By adding up thousands of these little experiments, Gardete, an assistant professor of marketing at Stanford, came up with an estimate. On average, people bought stuff 15 to 16 percent of the time. But if you saw someone next to you order something, your chances of buying something, too, jumped by 30 percent, or about four percentage points…
The beauty of this paper is that it looks at social influences in a controlled situation. (What’s more of a trap than an airplane seat?) These natural experiments are hard to come by.
Economists and social scientists have long wondered about the power of peer pressure, but it’s one of the trickiest research problems….(More)”.

The problem with the data revolution in four Venn diagrams


Morten Jerven in The Guardian: “In August, UN secretary-general Ban Ki Moon named his independent expert advisory group, 24 experts tasked with providing recommendations on how best to use data to deliver the sustainable development goals….On 6 November, those recommendations were published in a report entitled A world that counts, a cleverly crafted motivational manifesto, but by no means a practical roadmap on how to apply a “data revolution” to the future development agenda.
I have previously written about this in more detail, but essentially, the report’s key weakness is that it conflates several terms, and assumes automatic relationships between things such as “counting” and “knowing”.
Using four Venn diagrams, I’ve tried to illustrate some of the main misconceptions.

Not everything that counts can be counted

venn 1
Image 1

The report strongly suggests that everything that matters can be counted. We know that this is not true. If the guiding principle for the sustainable development goals is to make decisions as if everything can be counted, the end result will be very misleading.

Data is not the same as statistics

venn 2
Image 2

The “data revolution” hype is just one of many places where the difference between statistics and data is misunderstood. Data is not the same as numbers. Data literally mean ‘what is given’, so when we speak of data we are talking about observations – quantitative or qualitative, or even figurative – that can be used to get information.
To keep talking about data when we mean statistics may sound better, but it only leads to confusion. The report (pdf) calls on the UN to establish “a process whereby key stakeholders create a Global Consensus on Data”. What is that supposed to mean? That statement is meaningless if you exchange the word “data” with “observations”, “knowledge” or ‘evidence’. It can, however, make sense if you talk about “statistics”.
International organisations do have a natural role when it comes to developing global standards for official statistics. Reaching a global consensus on how observations and evidence constitute knowledge is futile.

More data does not mean better decisions…

There are other methods to knowing than through counting…(More)”

 

Uncle Sam Wants You…To Crowdsource Science


at Co-Labs: “It’s not just for the private sector anymore: Government scientists are embracing crowdsourcing. At a White House-sponsored workshop in late November, representatives from more than 20 different federal agencies gathered to figure out how to integrate crowdsourcing and citizen scientists into various government efforts. The workshop is part of a bigger effort with a lofty goal: Building a set of best practices for the thousands of citizens who are helping federal agencies gather data, from the Environmental Protection Agency (EPA) to NASA….Perhaps the best known federal government crowdsourcing project is Nature’s Notebook, a collaboration between the U.S. Geological Survey and the National Park Service which asks ordinary citizens to take notes on plant and animal species during different times of year. These notes are then cleansed and collated into a massive database on animal and plant phenology that’s used for decision-making by national and local governments. The bulk of the observations, recorded through smartphone apps, are made by ordinary people who spend a lot of time outdoors….Dozens of government agencies are now asking the public for help. The Centers for Disease Control and Prevention runs a student-oriented, Mechanical Turk-style “micro-volunteering” service called CDCology, the VA crowdsources design of apps for homeless veterans, while the National Weather Service distributes a mobile app called mPING that asks ordinary citizens to help fine-tune public weather reports by giving information on local conditions. The Federal Communication Commission’s Measuring Broadband America app, meanwhile, allows citizens to volunteer information on their Internet broadband speeds, and the Environmental Protection Agency’s Air Sensor Toolbox asks users to track local air pollution….
As of now, however, when it comes to crowdsourcing data for government scientific research, there’s no unified set of standards or best practices. This can lead to wild variations in how various agencies collect data and use it. For officials hoping to implement citizen science projects within government, the roadblocks to crowdsourcing include factors that crowdsourcing is intended to avoid: limited budgets, heavy bureaucracy, and superiors who are skeptical about the value of relying on the crowd for data.
Benforado and Shanley also pointed out that government agencies are subject to additional regulations, such as the Paperwork Reduction Act, which can make implementation of crowdsourcing projects more challenging than they would be in academia or the private sector… (More)”

Sowing the seed: Incentives and Motivations for Sharing Research Data, a researcher's perspective


Knowledge Exchange: “This qualitative study, commissioned by Knowledge Exchange, has gathered evidence, examples and opinions on current and future incentives for research data sharing from the researchers’ point of view, in order to provide recommendations for policy and practice development on how best to incentivize data access and re-use.
Incentives and motivations ask for development of a data infrastructure with rich context where research data, papers and other outputs or resources are jointly available within a single data resource. Different types of data sharing and research disciplines need to be acknowledged.
This study helps stakeholders to understand and act.
You can download the full study in PDF format right here

Big Data, Machine Learning, and the Social Sciences: Fairness, Accountability, and Transparency


at Medium: “…So why, then, does granular, social data make people uncomfortable? Well, ultimately—and at the risk of stating the obvious—it’s because data of this sort brings up issues regarding ethics, privacy, bias, fairness, and inclusion. In turn, these issues make people uncomfortable because, at least as the popular narrative goes, these are new issues that fall outside the expertise of those those aggregating and analyzing big data. But the thing is, these issues aren’t actually new. Sure, they may be new to computer scientists and software engineers, but they’re not new to social scientists.

This is why I think the world of big data and those working in it — ranging from the machine learning researchers developing new analysis tools all the way up to the end-users and decision-makers in government and industry — can learn something from computational social science….

So, if technology companies and government organizations — the biggest players in the big data game — are going to take issues like bias, fairness, and inclusion seriously, they need to hire social scientists — the people with the best training in thinking about important societal issues. Moreover, it’s important that this hiring is done not just in a token, “hire one social scientist for every hundred computer scientists” kind of way, but in a serious, “creating interdisciplinary teams” kind of kind of way.


Thanks to Moritz Hardt for the picture!

While preparing for my talk, I read an article by Moritz Hardt, entitled “How Big Data is Unfair.” In this article, Moritz notes that even in supposedly large data sets, there is always proportionally less data available about minorities. Moreover, statistical patterns that hold for the majority may be invalid for a given minority group. He gives, as an example, the task of classifying user names as “real” or “fake.” In one culture — comprising the majority of the training data — real names might be short and common, while in another they might be long and unique. As a result, the classic machine learning objective of “good performance on average,” may actually be detrimental to those in the minority group….

As an alternative, I would advocate prioritizing vital social questions over data availability — an approach more common in the social sciences. Moreover, if we’re prioritizing social questions, perhaps we should take this as an opportunity to prioritize those questions explicitly related to minorities and bias, fairness, and inclusion. Of course, putting questions first — especially questions about minorities, for whom there may not be much available data — means that we’ll need to go beyond standard convenience data sets and general-purpose “hammer” methods. Instead we’ll need to think hard about how best to instrument data aggregation and curation mechanisms that, when combined with precise, targeted models and tools, are capable of elucidating fine-grained, hard-to-see patterns….(More).”

MIT to Pioneer Science of Innovation


Irving Wladawsky-Berger in the Wall Street Journal: ““Innovation – identified by MIT economist and Nobel laureate Robert Solow as the driver of long-term, sustainable economic growth and prosperity – has been a hallmark of the Massachusetts Institute of Technology since its inception.” Thus starts The MIT Innovation Initiative: Sustaining and Extending a Legacy of Innovation, the preliminary report of a yearlong effort to define the innovation needed to address some of the world’s most challenging problems. Released earlier this month, the report was developed by the MIT Innovation Initiative, launched a year ago by MIT President Rafael Reif…. Its recommendations are focused on four key priorities.
Strengthen and expand idea-to-impact education and research. Students are asking for career preparation that enables them to make a positive difference early in their careers. Twenty percent of incoming students say that they want to launch a company or NGO during their undergraduate years…
The report includes a number of specific ideas-to-impact recommendations. In education, they include new undergraduate minor programs focused on the engineering, scientific, economic and social dimensions of innovation projects. In research, it calls for supplementing research activities with specific programs designed to extend the work beyond publication with practical solutions, including proof-of-concept grants.
Extend innovation communities. Conversations with students, faculty and other stakeholders uncovered that the process of engaging with MIT’s innovation programs and activities is somewhat fragmented.  The report proposes tighter integration and improved coordinations with three key types of communities:

  • Students and postdocs with shared interests in innovation, including links to appropriate mentors;
  • External partners, focused on linking the MIT groups more closely to corporate partners and entrepreneurs; and
  • Global communities focused on linking MIT with key stakeholders in innovation hubs around the world.

Enhance innovation infrastructures. The report includes a number of recommendations for revitalizing innovation-centric infrastructures in four key areas…..
Pioneer the development of the Science of Innovation. In my opinion, the report’s most important and far reaching recommendation calls for MIT to create a new Laboratory for Innovation Science and Policy –…”
 

Democracy makes itself at home online


Geoff Mulgan on the creation of new parties in 2015 at NESTA: “….On its own the Internet is an imperfect tool for making decisions or shaping options. Opening decisions up to large numbers of people doesn’t automatically make decisions better (the ‘wisdom of crowds’). But in the right circumstances the Internet can involve far more people in shaping policy and sharing their expertise.
Hybrid models that combine the openness of the Internet with a continuing role for parliaments, committees and leaders in making decisions and being held to account are showing great promise (something being pursued in Nesta’s D-CENT project in countries like Finland and Iceland, and in our work with Podemos in Spain).
My prediction is that the aftermath of the UK election will see the first Internet-age parties emerge in the UK, our own versions of Podemos or Democracy OS. My hope is that they will help to engage millions of people currently detached from politics, and to provide them with ways to directly influence ideas and decisions. UKIP has tapped into that alienation – but mainly offers a better yesterday rather than a plausible vision of the future. That leaves a gap for new parties that are more at home in the 21st century and can target a much younger age group.
If new parties do spring up, the old ones will have to respond. Before long open primaries, deliberations on the Internet, and crowd-sourced policy processes could become the norm. As that happens politics will become messier and more interesting. Leaders will have to be adept at responding to contradictory currents of opinion, with more conversation and fewer bland speeches. The huge power once wielded by newspaper owners, commentators and editors will almost certainly continue to decline.
The hope, in short, is that democracy could be reenergised…. (More).

Institutions, Innovation, and Industrialization: Essays in Economic History and Development


Book edited by Avner Greif, Lynne Kiesling & John V. C. Nye: “This book brings together a group of leading economic historians to examine how institutions, innovation, and industrialization have determined the development of nations. Presented in honor of Joel Mokyr—arguably the preeminent economic historian of his generation—these wide-ranging essays address a host of core economic questions. What are the origins of markets? How do governments shape our economic fortunes? What role has entrepreneurship played in the rise and success of capitalism? Tackling these and other issues, the book looks at coercion and exchange in the markets of twelfth-century China, sovereign debt in the age of Philip II of Spain, the regulation of child labor in nineteenth-century Europe, meat provisioning in pre–Civil War New York, aircraft manufacturing before World War I, and more. The book also features an essay that surveys Mokyr’s important contributions to the field of economic history, and an essay by Mokyr himself on the origins of the Industrial Revolution….(More)”