Chicago Works For You


“Chicago Works For You is a citywide dashboard with ward-by-ward views of service delivery in Chicago. …The homepage is a citywide map with a daily summary of all service requests submitted, by service type and ward.Dark lines under and up-arrows next to a request type means there were more requests of that type on that date than average. The longer the line, the higher above average. Highest above average is highlighted on the map as default. Click any service request type to see the raw numbers and averages. The legend in the lake shows you the number ranges for each type in each ward. Click any service type to see those numbers for any day….
This data comes directly from the City of Chicago’s Open311 API. Chicago’s Open311 API can be used to both view 311 request data as well as enter new requests directly into the system. In 2012, the City of Chicago became a Code for America partner city. A team of four technologists worked to build an Open311 system for Chicago that would help residents track what was happening with their service requests. Through a grant from Smart Chicago the team built Chicago Service Tracker which shows each step the city takes to resolve a 311 request. This also enabled all the 311 data to be accessible on the city’s data portal….
The Smart Chicago Collaborative is a civic organization devoted to using technology to make lives better in Chicago. We were formed to address the challenge of the lack of broadband Internet access for all Chicagoans. More broadly, we work to apply the transformative power of technology to solve problems for the people of Chicago.
We are a startup that was founded in part by our municipal government and nurtured by some of its most venerable institutions. Our founding partners are the City of Chicago, the John D. and Catherine T. MacArthur Foundation, and The Chicago Community Trust. As a funding collaborative, we help bring together municipal, philanthropic, and corporate investments in civic innovation.
We have a host of current projects and partnerships, and we are actively seeking to connect ideas and resources in all areas of philanthropy in Chicago.”