New Report by John Crowley for the Wilson Center: “Leaders in disaster response are finding it necessary to adapt to a new reality. Although community actions have always been the core of the recovery process, collective action from the grassroots has changed response operations in ways that few would have predicted. Using new tools that interconnect over expanding mobile networks, citizens can exchange information via maps and social media, then mobilize thousands of people to collect, analyze, and act on that information. Sometimes, community-sourced intelligence may be fresher and more accurate than the information given to the responders who provide aid…
Also see the companion report from our September 2012 workshop, written by Ryan Burns and Lea Shanley, as well as a series of videos from the workshop and podcasts with workshop participants.”