Paper by Marzia Mortati, Stefano Magistretti , Cabirio Cautela, and Claudio Dell’Era: “Scholars and practitioners have recognized that making innovation happen today requires renewed approaches focused on agility, dynamicity, and other organizational capabilities that enable firms to cope with uncertainty and complexity. In turn, the literature has shown that design thinking is a useful methodology to cope with ill-defined and wicked problems. In this study, we address the question of the little-known role of different types of data in innovation projects characterized by ill-defined problems requiring creativity to be solved. Rooted in qualitative observation (thick data) and quantitative analyses (big data), we investigate the role of data in eight design thinking projects dealing with ill-defined and wicked problems. Our findings highlight the practical and theoretical implications of eight practices that differently make use of big and thick data, informing academics and practitioners on how different types of data are utilized in design thinking projects and the related principles and practices…(More)”.
How to contribute:
Did you come across – or create – a compelling project/report/book/app at the leading edge of innovation in governance?
Share it with us at info@thelivinglib.org so that we can add it to the Collection!
About the Curator
Get the latest news right in you inbox
Subscribe to curated findings and actionable knowledge from The Living Library, delivered to your inbox every Friday
Related articles
design thinking
Can Design Transform Governance?
Posted in July 21, 2025 by Stefaan Verhulst
design thinking
What if design could transform the way we think and make public policies? Proposing a new model: the Policy Design Journey
Posted in July 16, 2025 by Stefaan Verhulst
design thinking
Usability for the World: Building Better Cities and Communities
Posted in June 8, 2025 by Stefaan Verhulst