Facial Recognition Technology: Federal Law Enforcement Agencies Should Better Assess Privacy and Other Risks

Report by the U.S. Government Accountability Office: “GAO surveyed 42 federal agencies that employ law enforcement officers about their use of facial recognition technology. Twenty reported owning systems with facial recognition technology or using systems owned by other entities, such as other federal, state, local, and non-government entities (see figure).

Ownership and Use of Facial Recognition Technology Reported by Federal Agencies that Employ Law Enforcement Officers

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Note: For more details, see figure 2 in GAO-21-518.

Agencies reported using the technology to support several activities (e.g., criminal investigations) and in response to COVID-19 (e.g., verify an individual’s identity remotely). Six agencies reported using the technology on images of the unrest, riots, or protests following the death of George Floyd in May 2020. Three agencies reported using it on images of the events at the U.S. Capitol on January 6, 2021. Agencies said the searches used images of suspected criminal activity.

All fourteen agencies that reported using the technology to support criminal investigations also reported using systems owned by non-federal entities. However, only one has awareness of what non-federal systems are used by employees. By having a mechanism to track what non-federal systems are used by employees and assessing related risks (e.g., privacy and accuracy-related risks), agencies can better mitigate risks to themselves and the public….GAO is making two recommendations to each of 13 federal agencies to implement a mechanism to track what non-federal systems are used by employees, and assess the risks of using these systems. Twelve agencies concurred with both recommendations. U.S. Postal Service concurred with one and partially concurred with the other. GAO continues to believe the recommendation is valid, as described in the report….(More)”.