How Technology Could Revolutionize Refugee Resettlement


Krishnadev Calamur in The Atlantic: “… For nearly 70 years, the process of interviewing, allocating, and accepting refugees has gone largely unchanged. In 1951, 145 countries came together in Geneva, Switzerland, to sign the Refugee Convention, the pact that defines who is a refugee, what refugees’ rights are, and what legal obligations states have to protect them.

This process was born of the idealism of the postwar years—an attempt to make certain that those fleeing war or persecution could find safety so that horrific moments in history, such as the Holocaust, didn’t recur. The pact may have been far from perfect, but in successive years, it was a lifeline to Afghans, Bosnians, Kurds, and others displaced by conflict.

The world is a much different place now, though. The rise of populism has brought with it a concomitant hostility toward immigrants in general and refugees in particular. Last October, a gunman who had previously posted anti-Semitic messages online against HIAS killed 11 worshippers in a Pittsburgh synagogue. Many of the policy arguments over resettlement have shifted focus from humanitarian relief to security threats and cost. The Trump administration has drastically cut the number of refugees the United States accepts, and large parts of Europe are following suit.

If it works, Annie could change that dynamic. Developed at Worcester Polytechnic Institute in Massachusetts, Lund University in Sweden, and the University of Oxford in Britain, the software uses what’s known as a matching algorithm to allocate refugees with no ties to the United States to their new homes. (Refugees with ties to the United States are resettled in places where they have family or community support; software isn’t involved in the process.)

Annie’s algorithm is based on a machine learning model in which a computer is fed huge piles of data from past placements, so that the program can refine its future recommendations. The system examines a series of variables—physical ailments, age, levels of education and languages spoken, for example—related to each refugee case. In other words, the software uses previous outcomes and current constraints to recommend where a refugee is most likely to succeed. Every city where HIAS has an office or an affiliate is given a score for each refugee. The higher the score, the better the match.

This is a drastic departure from how refugees are typically resettled. Each week, HIAS and the eight other agencies that allocate refugees in the United States make their decisions based largely on local capacity, with limited emphasis on individual characteristics or needs….(More)”.