Article by Stephanie Wangari: “Betty had never heard of the Zello app until June 18.
But as she participated in Kenya’s “GenZ protests” that month — one of the biggest in the country’s history — the app became her savior.
On Zello, “we were getting updates and also updating others on where the tear-gas canisters were being lobbed and which streets had been cordoned off,” Betty, 27, told Rest of World, requesting to be identified by a pseudonym as she feared backlash from the police. “At one point, I also alerted the group [about] suspected undercover investigative officers who were wearing balaclavas.”
The speed of communicating over Zello made it the primary tool to mobilize crowds and coordinate logistics during the protests. Stephanie Wangari
Nairobi witnessed massive protests in June as thousands of young Kenyans came out on the streets against a proposed bill that would increase taxes on staple foods and other essential goods and services. At least 39 people were killed, 361 were injured, and more than 335 were arrested by the police during the protests, according to human rights groups.
Amid the mayhem, Zello, an app developed by U.S. engineer Alexey Gavrilov in 2007, became the primary tool for protestors to communicate, mobilize crowds, and coordinate logistics. Six protesters told Rest of World that Zello, which allows smartphones to be used as walkie-talkies, helped them find meeting points, evade the police, and alert each other to potential dangers.
Digital services experts and political analysts said the app helped the protests become one of the most effective in the country’s history.
According to Herman Manyora, a political analyst and lecturer at the University of Nairobi, mobilization had always been the greatest challenge in organizing previous protests in Kenya. The ability to turn their “phones into walkie-talkies” made the difference for protesters, he told Rest of World.
“The government realized that the young people were able to navigate technological challenges. You switch off one app, such as [X], they move to another,” Manyora said.
Zello was downloaded over 40,000 times on the Google Play store in Kenya between June 17 and June 25, according to data from the company. This was “well above our usual numbers,” a company spokesperson told Rest of World. Zello did not respond to additional requests for comment…(More)“