Report by the National Academies of Sciences, Engineering, and Medicine: “Most state departments of transportation (DOTs) use social media to broadcast information and monitor emergencies, but few rely heavily on social media data. The most common barriers to using social media for emergencies are personnel availability and training, privacy issues, and data reliability.
NCHRP Synthesis 610: Leveraging Social Media Data for Emergency Preparedness and Response, from TRB’s National Cooperative Highway Research Program, documents state DOT practices that leverage social media data for emergency preparedness, response, and recovery…(More)”.