Making Agentic AI Work for Government: A Readiness Framework

Report by the World Economic Forum: “Agentic artificial intelligence (AI) is driving a fundamental shift in capability, allowing systems to autonomously execute end-to-end, multi-step workflows. This technological progress is poised to transform how governments operate and serve citizens. However, without a strategic, evidence-based grasp of where agentic AI can deliver the greatest public value – balancing high potential with manageable complexity – governments risk investing in the wrong places, undermining confidence in the technology and launching pilots that fail to scale…(More)”.