European Commission: “Today the European Commission published a new study, the eGovernment benchmark report 2018, which demonstrates that the availability and quality of online public services have improved in the EU. Overall there has been significant progress in respect to the efficient use of public information and services online, transparency of government authorities’ operations and users’ control of personal data, cross-border mobility and key enablers, such as the availability of electronic identity cards and other documents.
10 EU countries (Malta, Austria, Sweden, Finland, the Netherlands, Estonia, Lithuania, Latvia, Portugal, Denmark) and Norway are delivering high-quality digital services with a score above 75% on important events of daily life such as moving, finding a job, starting a business or studying. Estonia, Latvia
Further efforts are notably needed in cross-border mobility and digital identification. So far only 6 EU countries have notified their eID means which enables their cross-border recognition….(More) (Report)”