Governance Level: city & municipal

Chicago police see less violent crime after using predictive code

Curated on Posted on by Stefaan Verhulst

Jon Fingas at Engadget: “Law enforcement has been trying predictive policing software for a while now, but how well does it work when it’s put to a tough test? Potentially very well, according to Chicago police. The city’s 7th District police reportthat their use of predictive algorithms helped reduce the number of shootings 39 percent year-over-year in the first 7 months of 2017, with murders dropping by 33 percent. Three other districts didn’t witness as dramatic a change, but they still saw 15 to 29 percent reductions in shootings and a corresponding 9 to 18 percent drop in murders.

It mainly comes down to knowing where and when to deploy officers. One of the tools used in the 7th District, HunchLab, blends crime statistics with socioeconomic data, weather info and business locations to determine where crimes are likely to happen. Other tools (such as the Strategic Subject’s List and ShotSpotter) look at gang affiliation, drug arrest history and gunfire detection sensors.

If the performance holds, It’ll suggest that predictive policing can save lives when crime rates are particularly high, as they have been on Chicago’s South Side. However, both the Chicago Police Department and academics are quick to stress that algorithms are just one part of a larger solution. Officers still have be present, and this doesn’t tackle the underlying issues that cause crime, such as limited access to education and a lack of economic opportunity. Still, any successful reduction in violence is bound to be appreciated….(More)”.

Rise of the Government Chatbot

Curated on Posted on by Stefaan Verhulst

Zack Quaintance at Government Technology: “A robot uprising has begun, except instead of overthrowing mankind so as to usher in a bleak yet efficient age of cold judgment and colder steel, this uprising is one of friendly robots (so far).

Which is all an alarming way to say that many state, county and municipal governments across the country have begun to deploy relatively simple chatbots, aimed at helping users get more out of online public services such as a city’s website, pothole reporting and open data. These chatbots have been installed in recent months in a diverse range of places including Kansas City, Mo.; North Charleston, S.C.; and Los Angeles — and by many indications, there is an accompanying wave of civic tech companies that are offering this tech to the public sector.

They range from simple to complex in scope, and most of the jurisdictions currently using them say they are doing so on somewhat of a trial or experimental basis. That’s certainly the case in Kansas City, where the city now has a Facebook chatbot to help users get more out of its open data portal.

“The idea was never to create a final chatbot that was super intelligent and amazing,” said Eric Roche, Kansas City’s chief data officer. “The idea was let’s put together a good effort, and put it out there and see if people find it interesting. If they use it, get some lessons learned and then figure out — either in our city, or with developers, or with people like me in other cities, other chief data officers and such — and talk about the future of this platform.”

Roche developed Kansas City’s chatbot earlier this year by working after hours with Code for Kansas City, the local Code for America brigade — and he did so because since in the four-plus years the city’s open data program has been active, there have been regular concerns that the info available through it was hard to navigate, search and use for average citizens who aren’t data scientists and don’t work for the city (a common issue currently being addressed by many jurisdictions). The idea behind the Facebook chatbot is that Roche can program it with a host of answers to the most prevalent questions, enabling it to both help interested users and save him time for other work….

In North Charleston, S.C., the city has adopted a text-based chatbot, which goes above common 311-style interfaces by allowing users to report potholes or any other lapses in city services they may notice. It also allows them to ask questions, which it subsequently answers by crawling city websites and replying with relevant links, said Ryan Johnson, the city’s public relations coordinator.

North Charleston has done this by partnering with a local tech startup that has deep roots in the area’s local government. The company is called Citibot …

With Citibot, residents can report a pothole at 2 a.m., or they can get info about street signs or trash pickup sent right to their phones.

There are also more complex chatbot technologies taking hold at both the civic and state levels, in Los Angeles and Mississippi, to be exact.

Mississippi’s chatbot is called Missi, and its capabilities are vast and nuanced. Residents can even use it for help submitting online payments. It’s accessible by clicking a small chat icon on the side of the website.

Back in May, Los Angeles rolled out Chip, or City Hall Internet Personality, on the Los Angeles Business Assistance Virtual Network. The chatbot aims to assist visitors by operating as a 24/7 digital assistant for visitors to the site, helping them navigate it and better understand its services by answering their inquiries. It is capable of presenting info from anywhere on the site, and it can even go so far as helping users fill out forms or set up email alerts….(More)”

Algorithmic Transparency for the Smart City

Curated on Posted on by Stefaan Verhulst

Paper by Robert Brauneis and Ellen P. Goodman: “Emerging across many disciplines are questions about algorithmic ethics – about the values embedded in artificial intelligence and big data analytics that increasingly replace human decisionmaking. Many are concerned that an algorithmic society is too opaque to be accountable for its behavior. An individual can be denied parole or denied credit, fired or not hired for reasons she will never know and cannot be articulated. In the public sector, the opacity of algorithmic decisionmaking is particularly problematic both because governmental decisions may be especially weighty, and because democratically-elected governments bear special duties of accountability. Investigative journalists have recently exposed the dangerous impenetrability of algorithmic processes used in the criminal justice field – dangerous because the predictions they make can be both erroneous and unfair, with none the wiser.

We set out to test the limits of transparency around governmental deployment of big data analytics, focusing our investigation on local and state government use of predictive algorithms. It is here, in local government, that algorithmically-determined decisions can be most directly impactful. And it is here that stretched agencies are most likely to hand over the analytics to private vendors, which may make design and policy choices out of the sight of the client agencies, the public, or both. To see just how impenetrable the resulting “black box” algorithms are, we filed 42 open records requests in 23 states seeking essential information about six predictive algorithm programs. We selected the most widely-used and well-reviewed programs, including those developed by for-profit companies, nonprofits, and academic/private sector partnerships. The goal was to see if, using the open records process, we could discover what policy judgments these algorithms embody, and could evaluate their utility and fairness.

To do this work, we identified what meaningful “algorithmic transparency” entails. We found that in almost every case, it wasn’t provided. Over-broad assertions of trade secrecy were a problem. But contrary to conventional wisdom, they were not the biggest obstacle. It will not usually be necessary to release the code used to execute predictive models in order to dramatically increase transparency. We conclude that publicly-deployed algorithms will be sufficiently transparent only if (1) governments generate appropriate records about their objectives for algorithmic processes and subsequent implementation and validation; (2) government contractors reveal to the public agency sufficient information about how they developed the algorithm; and (3) public agencies and courts treat trade secrecy claims as the limited exception to public disclosure that the law requires. Although it would require a multi-stakeholder process to develop best practices for record generation and disclosure, we present what we believe are eight principal types of information that such records should ideally contain….(More)”.

Smart or dumb? The real impact of India’s proposal to build 100 smart cities

Curated on Posted on by Stefaan Verhulst

 in The Conversation: “In 2014, the new Indian government declared its intention to achieve 100 smart cities.

In promoting this objective, it gave the example of a large development in the island city of Mumbai, Bhendi Bazaar. There, 3-5 storey housing would be replaced with towers of between 40 to 60 storeys to increase density. This has come to be known as “vertical with a vengeance”.

We have obtained details of the proposed project from the developer and the municipal authorities. Using an extended urban metabolism model, which measures the impacts of the built environment, we have assessed its overall impact. We determined how the flows of materials and energy will change as a result of the redevelopment.

Our research shows that the proposal is neither smart nor sustainable.

Measuring impacts

The Indian government clearly defined what they meant with “smart”. Over half of the 11 objectives were environmental and main components of the metabolism of a city. These include adequate water and sanitation, assured electricity, efficient transport, reduced air pollution and resource depletion, and sustainability.

We collected data from various primary and secondary sources. This included physical surveys during site visits, local government agencies, non-governmental organisations, the construction industry and research.

We then made three-dimensional models of the existing and proposed developments to establish morphological changes, including building heights, street widths, parking provision, roof areas, open space, landscaping and other aspects of built form.

Demographic changes (population density, total population) were based on census data, the developer’s calculations and an assessment of available space. Such information about the magnitude of the development and the associated population changes allowed us to analyse the additional resources required as well as the environmental impact….

Case studies such as Bhendi Bazaar provide an example of plans for increased density and urban regeneration. However, they do not offer an answer to the challenge of limited infrastructure to support the resource requirements of such developments.

The results of our research indicate significant adverse impacts on the environment. They show that the metabolism increases at a greater rate than the population grows. On this basis, this proposed development for Mumbai, or the other 99 cities, should not be called smart or sustainable.

With policies that aim to prevent urban sprawl, cities will inevitably grow vertically. But with high-rise housing comes dependence on centralised flows of energy, water supplies and waste disposal. Dependency in turn leads to vulnerability and insecurity….(More)”.

The hidden costs of open data

Curated on Posted on by Stefaan Verhulst

Sara Friedman at GCN: “As more local governments open their data for public use, the emphasis is often on “free” — using open source tools to freely share already-created government datasets, often with pro bono help from outside groups. But according to a new report, there are unforeseen costs when it comes pushing government datasets out of public-facing platforms — especially when geospatial data is involved.

The research, led by University of Waterloo professor Peter A. Johnson and McGill University professor Renee Sieber, was based on work as part of Geothink.ca partnership research grant and exploration of the direct and indirect costs of open data.

Costs related to data collection, publishing, data sharing, maintenance and updates are increasingly driving governments to third-party providers to help with hosting, standardization and analytical tools for data inspection, the researchers found. GIS implementation also has associated costs to train staff, develop standards, create valuations for geospatial data, connect data to various user communities and get feedback on challenges.

Due to these direct costs, some governments are more likely to avoid opening datasets that need complex assessment or anonymization techniques for GIS concerns. Johnson and Sieber identified four areas where the benefits of open geospatial data can generate unexpected costs.

First, open data can create “smoke and mirrors” situation where insufficient resources are put toward deploying open data for government use. Users then experience “transaction costs” when it comes to working in specialist data formats that need additional skills, training and software to use.

Second, the level of investment and quality of open data can lead to “material benefits and social privilege” for communities that devote resources to providing more comprehensive platforms.

While there are some open source data platforms, the majority of solutions are proprietary and charged on a pro-rata basis, which can present a challenge for cities with larger, poor populations compared to smaller, wealthier cities. Issues also arise when governments try to combine their data sets, leading to increased costs to reconcile problems.

The third problem revolves around the private sector pushing for the release of data sets that can benefit their business objectives. Companies could push for the release high-value sets, such as a real-time transit data, to help with their product development goals. This can divert attention from low-value sets, such as those detailing municipal services or installations, that could have a bigger impact on residents “from a civil society perspective.”

If communities decide to release the low-value sets first, Johnson and Sieber think the focus can then be shifted to high-value sets that can help recoup the costs of developing the platforms.

Lastly, the report finds inadvertent consequences could result from tying open data resources to private-sector companies. Public-private open data partnerships could lead to infrastructure problems that prevent data from being widely shared, and help private companies in developing their bids for public services….

Johnson and Sieber encourage communities to ask the following questions before investing in open data:

  1. Who are the intended constituents for this open data?
  2. What is the purpose behind the structure for providing this data set?
  3. Does this data enable the intended users to meet their goals?
  4. How are privacy concerns addressed?
  5. Who sets the priorities for release and updates?…(More)”

Read the full report here.

Waste Is Information

Curated on Posted on by Stefaan Verhulst

Book by Dietmar Offenhuber: “Waste is material information. Landfills are detailed records of everyday consumption and behavior; much of what we know about the distant past we know from discarded objects unearthed by archaeologists and interpreted by historians. And yet the systems and infrastructures that process our waste often remain opaque. In this book, Dietmar Offenhuber examines waste from the perspective of information, considering emerging practices and technologies for making waste systems legible and how the resulting datasets and visualizations shape infrastructure governance. He does so by looking at three waste tracking and participatory sensing projects in Seattle, São Paulo, and Boston.

Offenhuber expands the notion of urban legibility—the idea that the city can be read like a text—to introduce the concept of infrastructure legibility. He argues that infrastructure governance is enacted through representations of the infrastructural system, and that these representations stem from the different stakeholders’ interests, which drive their efforts to make the system legible. The Trash Track project in Seattle used sensor technology to map discarded items through the waste and recycling systems; the Forager project looked at the informal organization processes of waste pickers working for Brazilian recycling cooperatives; and mobile systems designed by the city of Boston allowed residents to report such infrastructure failures as potholes and garbage spills. Through these case studies, Offenhuber outlines an emerging paradigm of infrastructure governance based on a complex negotiation among users, technology, and the city….(More)”.

Government initiative offers Ghanaians chance for greater participation

Curated on Posted on by Stefaan Verhulst

Springwise: “Openness and transparency are key ingredients in building an accountable and effective democratic government. An “open” government is transparent, accessible to anyone, anytime, anywhere; and is responsive to new ideas and demands. The key to this is providing access to accurate data to all citizens. However, in many countries, a low rate of citizen participation and involvement has led to poor accountability from government officials. In Ghana, a new project, TransGov, is developing innovative tools to foster participation in local governance of marginalised groups, and improve government accountability to those who need it most.

TransGov’s research found that many Ghanaians were not aware of the status of local development projects, and this has led to a general public apathy, where people felt they had no influence on getting the government to work for them. TransGov created a platform to enhance information disclosure, dissemination and to create ways for citizens to engage with the local leaders in their communities. The TransGov platform allows all citizens to track the progress of government projects in their area and to publish information about those projects. TransGov has four integrated platforms, including a website, mobile app, voice response technology (IVR) and SMS – to allow the participation of people from a wide range of socio-economic backgrounds.

The organization has recently partnered with the government-sponsored Ghana Open Data Initiative, to share resources, tools, and research and hold workshops and seminars. This is aimed to strengthen various government agencies in collecting and managing data for public use. The hope is that making this information more accessible will help create more business opportunities and drive innovation, as well as increasing democratic participation. We have seen this in educational radio broadcasts in Cairo subways and an app that allows citizen feedback on city development….(More)”.

Uber Releases Open Source Project for Differential Privacy

Curated on Posted on by Stefaan Verhulst

Katie Tezapsidis at Uber Security: “Data analysis helps Uber continuously improve the user experience by preventing fraud, increasing efficiency, and providing important safety features for riders and drivers. Data gives our teams timely feedback about what we’re doing right and what needs improvement.

Uber is committed to protecting user privacy and we apply this principle throughout our business, including our internal data analytics. While Uber already has technical and administrative controls in place to limit who can access specific databases, we are adding additional protections governing how that data is used — even in authorized cases.

We are excited to give a first glimpse of our recent work on these additional protections with the release of a new open source tool, which we’ll introduce below.

Background: Differential Privacy

Differential privacy is a formal definition of privacy and is widely recognized by industry experts as providing strong and robust privacy assurances for individuals. In short, differential privacy allows general statistical analysis without revealing information about a particular individual in the data. Results do not even reveal whether any individual appears in the data. For this reason, differential privacy provides an extra layer of protection against re-identification attacks as well as attacks using auxiliary data.

Differential privacy can provide high accuracy results for the class of queries Uber commonly uses to identify statistical trends. Consequently, differential privacy allows us to calculate aggregations (averages, sums, counts, etc.) of elements like groups of users or trips on the platform without exposing information that could be used to infer details about a specific user or trip.

Differential privacy is enforced by adding noise to a query’s result, but some queries are more sensitive to the data of a single individual than others. To account for this, the amount of noise added must be tuned to the sensitivity of the query, which is defined as the maximum change in the query’s output when an individual’s data is added to or removed from the database.

As part of their job, a data analyst at Uber might need to know the average trip distance in a particular city. A large city, like San Francisco, might have hundreds of thousands of trips with an average distance of 3.5 miles. If any individual trip is removed from the data, the average remains close to 3.5 miles. This query therefore has low sensitivity, and thus requires less noise to enable each individual to remain anonymous within the crowd.

Conversely, the average trip distance in a smaller city with far fewer trips is more influenced by a single trip and may require more noise to provide the same degree of privacy. Differential privacy defines the precise amount of noise required given the sensitivity.

A major challenge for practical differential privacy is how to efficiently compute the sensitivity of a query. Existing methods lack sufficient support for the features used in Uber’s queries and many approaches require replacing the database with a custom runtime engine. Uber uses many different database engines and replacing these databases is infeasible. Moreover, custom runtimes cannot meet Uber’s demanding scalability and performance requirements.

Introducing Elastic Sensitivity

To address these challenges we adopted Elastic Sensitivity, a technique developed by security researchers at the University of California, Berkeley for efficiently calculating the sensitivity of a query without requiring changes to the database. The full technical details of Elastic Sensitivity are described here.

Today, we are excited to share a tool developed in collaboration with these researchers to calculate Elastic Sensitivity for SQL queries. The tool is available now on GitHub. It is designed to integrate easily with existing data environments and support additional state-of-the-art differential privacy mechanisms, which we plan to share in the coming months….(More)”.

Are innovation labs delivering on their promise?

Curated on Posted on by Stefaan Verhulst

Catherine Cheney at DEVEX: “Next month, a first-of-its-kind event will take place in Denmark, and it will draw on traditions and ways of living in one of the happiest countries in the world to unlock new perspectives on achieving the Sustainable Development Goals.

Called UNLEASH, the new initiative will gather 1,000 young people from around the world in the capital city of Copenhagen. Then the participants will be transported to “folk high schools,” which are learning institutions in the countryside aimed at adult education. There, they will break into teams to tackle issues such as urban sustainability or education and ICT. The most promising ideas will have access to resources, including mentoring, angel investors and business plan development. Finally, all UNLEASH participants will be connected through an alumni network of individuals who come together at the annual event that will move country to country until 2030.

UNLEASH is a global innovation lab. It is just one of a growing number of innovation labs, which bring people together to develop and test new methods to address challenges across the global health, international development and humanitarian response sectors. But while the initiative sounds new and exciting, the description reads much like many other initiatives springing up around the SDGs: identifying innovative, scalable, implementable solutions, supporting disruptive ideas, and accelerating development impact.

As the global development sector seeks to take on global problems as complex as those captured by the SDGs, innovation will certainly be necessary. But with the growing number of innovation labs not translating as quickly as expected to real progress on the SDGs, some in the industry are also starting to ask tough questions: How can these initiatives go beyond generating ideas, transition into growing and scaling, then go on to changing entire systems in order to, for example, achieve SDG 1 to end poverty in all its forms by 2030? Experts tell Devex the road to success will not be an easy one, but those who have tested out and improved upon models of innovation in this sector are sharing what is working, what is not, and what needs to change….(More)”.

Bangalore Taps Tech Crowdsourcing to Fix ‘Unruly’ Gridlock

Curated on Posted on by Stefaan Verhulst

Saritha Rai at Bloomberg Technology: “In Bangalore, tech giants and startups typically spend their days fiercely battling each other for customers. Now they are turning their attention to a common enemy: the Indian city’s infernal traffic congestion.

Cross-town commutes that can take hours has inspired Gridlock Hackathon, a contest initiated by Flipkart Online Services Pvt. for technology workers to find solutions to the snarled roads that cost the economy billions of dollars. While the prize totals a mere $5,500, it’s attracting teams from global giants Microsoft Corp., Google and Amazon.com. Inc. to local startups including Ola.

The online contest is crowdsourcing solutions for Bangalore, a city of more than 10 million, as it grapples with inadequate roads, unprecedented growth and overpopulation. The technology industry began booming decades ago and with its base of talent, it continues to attract companies. Just last month, Intel Corp. said it would invest $178 million and add more workers to expand its R&D operations.

The ideas put forward at the hackathon range from using artificial intelligence and big data on traffic flows to true moonshots, such as flying cars.

The gridlock remains a problem for a city dependent on its technology industry and seeking to attract new investment…(More)”.

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