New paper by Knud Böhle and Ulrich Riehm in First Monday: “The implementation of e–petition systems holds the promise to increase the participative and deliberative potential of petitions. The most ambitious e–petition systems allow for electronic submission, make publicly available the petition text, related documents and the final decision, allow supporting a petition by electronically co–signing it, and provide electronic discussion forums. Based on a comprehensive survey (2010/2011) of parliamentary petition bodies at the national level covering the 27 member states of the European Union (EU) plus Norway and Switzerland, the state of public e–petitioning in the EU is presented, and the relevance of e–petition systems as a means of political participation is discussed….
The most interesting finding is that some petition systems — by leveraging the potential of the Internet — further the involvement of the public considerably. This happens in two ways: first by nudging e–petition systems in the direction of lightweight instruments of direct democracy and second by making the institution itself more open, transparent, accountable, effective, and responsive through the involvement of the public. Both development paths might also lead to expectations that eventually cannot be complied with by the petition body without more substantial transformations of the institution. This or that might happen. Empirically, we ain’t seen almost nothing yet.”
Introducing the 21st-Century City Hall
GovTech: “Here are five platforms that are helping redefine civic engagement.
Neighborland: A new way to rally residents
If you’ve ever tried drumming up support for a neighborhood project, you know firsthand how difficult the effort can be. From diverse work schedules to just plain indifference, capturing a community’s attention and rallying residents on an issue can seem impossible at times. Neighborland was created to make that task easier.
The online social engagement platform helps citizens and public officials connect on ideas and plans for a community. After creating a profile on Neighborland, users can post questions or ideas using words and pictures. The posts can be categorized by topic, and users can suggest related actions such as fundraisers and meetings….
Textizen: An easier way to give opinions
Chicago Public Schools, the nation’s third-largest school district, struggled to collect feedback from parents. To simplify the process, the district deployed Textizen, which makes sharing comments and responding to survey questions as easy as sending a text message….
Voterheads: Early warning on important issues
It’s a scenario every local government is likely familiar with: There’s a council meeting and while decisions are being made on behalf of everyone in the area, only a small percentage of the population participates in the process. But once a decision is made, citizens complain about the result….Voterheads, a free online engagement platform that alerts citizens via email when their city, county or school board is discussing a topic that they’re interested in. Using a sliding scale, users indicate their degree of opposition or support of a topic like taxes, at which point the system decides if or how quickly that person should be notified about an upcoming public meeting….
Community PlanIt: A game with real-world results
Eric Gordon, an Emerson College professor, creates games and other digital tools that energize civic participation. He runs the university’s Engagement Game Lab and develops programs to make community planning fun and interactive for citizens.
One of his creations is Community PlanIt, an online game that solicits comments from residents about their neighborhoods. City administrators analyze the feedback to make more informed choices about community development….
Open Town Hall: Letting cooler heads prevail
Democracy is a messy process. James Madison said that faction and discord are “sown in the nature of man,” and have “divided mankind into parties, inflamed them with mutual animosity and rendered them much more disposed to vex and oppress each other than to cooperate for their common good.” Winston Churchill once noted, “Democracy is the worst form of government except all those other forms that have been tried from time to time.”…Peak Democracy’s Open Town Hall moves the public meeting process online, acknowledging some 21st-century realities and offering a few other advantages too….Open Town Hall requires registration, and the topics are presented by the jurisdiction. Rather than restricting input, said Cohen, it broadens the appeal of participation and brings in many more moderate views. Open Town Hall also requires a geocoded address so that input on an issue can be evaluated based on its location. The names and locations view can be turned on or off, depending on the issue and the jurisdiction’s wishes….
3 Platforms to Watch
Placehood.org: Billed as a “virtual place to discuss real places that you want to see transformed,” Placehood connects citizens, developers and city planners. The goal is to repurpose or improve underutilized properties, while letting users comment about a place, post improvement ideas, add images and gather support.
Outline.com: This platform visualizes a public policy’s impact on the state or local economy by simulation. Outline lets citizens perform what-if analyses on budgets and policies and provide feedback to the government. The simulator is being piloted in Massachusetts, and the company hopes to grow the number of users this summer.
PlaceSpeak: Launched in Canada, the online community consultation website connects citizens with local issues. Users’ addresses are verified, allowing the government or organization to specify areas where it would like to get feedback from or generate ideas about.”
Knight News Challenge on Open Gov
Press Release: “Knight Foundation today named eight projects as winners of the Knight News Challenge on Open Gov, awarding the recipients more than $3.2 million for their ideas.
The projects will provide new tools and approaches to improve the way people and governments interact. They tackle a range of issues from making it easier to open a local business to creating a simulator that helps citizens visualize the impact of public policies on communities….
Each of the winning projects offers a solution to a real-world need. They include:
Civic Insight: Providing up-to-date information on vacant properties so that communities can find ways to make tangible improvements to local spaces;
OpenCounter: Making it easier for residents to register and create new businesses by building open source software that governments can use to simplify the process;
Open Gov for the Rest of Us: Providing residents in low-income neighborhoods in Chicago with the tools to access and demand better data around issues important to them, like housing and education;
Outline.com: Launching a public policy simulator that helps people visualize the impact that public policies like health care reform and school budget changes might have on local economies and communities;
Oyez Project: Making state and appellate court documents freely available and useful to journalists, scholars and the public, by providing straightforward summaries of decisions, free audio recordings and more;
Procur.io: Making government contract bidding more transparent by simplifying the way smaller companies bid on government work;
GitMachines: Supporting government innovation by creating tools and servers that meet government regulations, so that developers can easily build and adopt new technology;
Plan in a Box: Making it easier to discover information about local planning projects, by creating a tool that governments and contractors can use to easily create websites with updates that also allow public input into the process.
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Now in its sixth year, the Knight News Challenge accelerates media innovation by funding breakthrough ideas in news and information. Winners receive a share of $5 million in funding and support from Knight’s network of influential peers and advisors to help advance their ideas. Past News Challenge winners have created a lasting impact. They include: DocumentCloud, which analyzes and annotates public documents – turning them into data; Tools for OpenStreetMap, which makes it easier to contribute to the editable map of the world; and Safecast, which helps people measure air quality and became the leading provider of pollution data following the 2011 earthquake and tsunami in Japan.
For more, visit newschallenge.org and follow #newschallenge on Twitter.
Visualizing the Stunning Growth of 8 Years of OpenStreetMap
Emily Badger in Atlantic Cities: “The U.S. OpenStreetMap community gathered in San Francisco over the weekend for its annual conference, the State of the Map. The loose citizen-cartography collective has now been incrementally mapping the world since 2004. While they were taking stock, it turns out the global open mapping effort has now mapped data on more than 78 million buildings and 21 million miles of road (if you wanted to drive all those roads at, say, 60 miles an hour, it would take you some 40 years to do it).
And more than a million people have chipped away at this in an impressively democratic manner: 83.6 percent of the changes in the whole database have been made by 99.9 percent of contributors.
These numbers come from the OpenStreetMap 2013 Data Report, which also contains, of course, more maps. The report, created by MapBox, includes a beautiful worldwide visualization of all the road updates made as OpenStreetMap has grown, with some of the earliest imports of data shown in green and blue, and more recent ones in white. You can navigate the full map here (scroll down), but we’ve grabbed a couple of snapshots for you as well.”
Why Governments Use Broadcast TV and Dissidents Use Twitter
Philip Howard in The Atlantic: “Everyone in Turkey can tell a story about how they turned on the TV hoping for news about current events, but found game shows, beauty pageants, and nature documentaries. Even Erdogan’s devotees know that the state-run news programs are grindingly uncritical. The pall of media control even has an impact on foreign broadcasters like CNN, which aired a penguin documentary within Turkey while its international broadcasters covered the clashes. Even when the country’s newspapers and broadcasters began reporting on the crisis, they spun the story as being violent and local to Istanbul. Another friend, who attended the protests on Saturday, said “you see misinformation on Twitter. But social media has played a corrective role to faults in the other available media.” On the days he joined in, he was part of peaceful demonstrations, and he found the Twitter streams telling stories about how the protests were country-wide and mostly nonviolent.
These days, Turks find themselves caught in the crossfire between highly politicized media organizations, so it is not surprising that when people want news they trust their own networks. The country has a dedicated community of startups designing apps, building games and generating content for the country’s rapidly growing population of internet and mobile phone users. Half of the country’s 75 million people are under 30. Half of Turkish citizens are online, and they are Facebook’s seventh largest national audience. Government ministers and strategists do have Twitter accounts, but they still tend to treat social media as a broadcast tool, a way of pushing their perspectives out to followers. Erdogan has a twitter account with more than 2.5 million followers, but recently opined that “This thing called social media is a curse on societies”….
This isn’t just happening in Turkey: In moments of political and military crisis, people want to control their media and connect with family and friends. And ruling elites respond by investing in broadcast media and censoring and surveilling digital networks. So the battles between political elites who use broadcast media and the activists who use digital media are raging in other parts of the world, as well.”
5 Lessons from Gov 2.0
Steve Ressler in GovTech: “Although government 2.0 has been around since Bill Eggers’ 2005 book Government 2.0, the term truly took over in 2008. After President Barack Obama’s 2008 election, his first memorandum in office was the Open Government Directive with its three pillars of creating a more transparent, participatory and collaborative government. This framework quickly spread from federal government down to state and local government and across the nation.
So fast-forward five years and let’s ask what have we learned.
1. It’s about mission problems…
2. It’s about sustainability…
3. It’s about human capital…
4. It’s not static…
5. It’s more than open data…
Overall, a lot of progress has been made in five years. Besides the items above, it’s a cultural and mindset shift that we are seeing grow throughout government each year. Individuals and agencies are focusing on how to make important systemic change with new technology and approaches to improve government”
UK launches Information Economy Strategy
Open Data Institute: “The Information Economy Strategy sets out a range of key actions, including:
- Digitally transforming 25 of the top 50 UK public services over the next 300 days, including plans to give businesses a single, online view of their tax records
- Launching a new programme to help 1.6 million SMEs scale up their business online over the next five years.
- Publishing a data capability strategy in October 2013, developed in partnership with government, industry and academia. The strategy will build on the recommendations in Stephan Shakespeare’s review of Public Sector Information and the Prime Minister’s Council for Science and Technology’s report on algorithms, and will be published alongside the Open Government Partnership National Action Plan.
- Establishing the world’s first facility for testing state of the art 5G mobile technology, working with industry and the University of Surrey.”
Open Wide
Tom Slee in The New Inquiry: “Since the earliest days of Linux and of Wikipedia, conflicting attitudes to profit have co-existed with a commitment to digital sharing. Whether it’s source code, text, artistic works, or government data, some see the open digital commons as an ethical alternative to corporate production, while others believe that sharing and profit go together like wine and cheese. And now, as massively open online courses bring the rhetoric of digital openness to education and Web-based startups are making it easy to share apartments and cars and unused parking spaces and jobs, the seeds have been planted for a sharing economy whose flowering is welcomed both by idealists who value authenticity, sustainability and community sharing over commodity ownership and by venture capitalists looking to make their next fortune. Strange bedfellows.
Cities have long been sites of commons and commerce: full of trade and private enterprise but shaped by parks and streetscapes, neighborhoods and rhythms of daily life that grow from non-commodified sharing. In his 2012 book Rebel Cities, David Harvey observes how, in cities, “people of all sorts and classes mingle … to produce a common of perpetually changing and transitory life,” from the irrepressible energy of Manhattan to the café culture of Rome to Barcelona’s distinctive architecture to the symbolic meaning of modern Berlin. Yes, by 2009, volunteers had spent a hundred million hours building Wikipedia, but cities put this dramatic number into perspective: Every year the citizens of Canada alone volunteer roughly 20 Wikipedias for hospitals and children’s sports, for charities and the arts — the equivalent of more than a million full-time jobs in a population of 30 million — and there is no reason to believe that the count is complete or that Canada is exceptional.
The similarities between urban and digital worlds are not incidental. Both are cultural spaces, and cultural spaces have always been iceberg-like. Above the surface, market forces and state interventions; beneath, a mass of noncommercial activity organized, at least in part, as open commons. But while digital entrepreneurs look to the “Internet’s way of working” to disrupt the bricks and mortar of our cities, urban experiences have sober lessons for the digerati if they will listen: The relationship between commons and commerce is fraught with contradictions. Harvey never once mentions computer technology in his book, but his reflections on cities make a compelling case that money-making and sharing are far from natural allies, and that the role of openness must be questioned if commons-based production is to be a real alternative.”
The Use of Data Visualization in Government
Report by Genie Stowers for The IBM Center for The Business of Government: “The purpose of this report is to help public sector managers understand one of the more important areas of data analysis today—data visualization. Data visualizations are more sophisticated, fuller graphic designs than the traditional spreadsheet charts, usually with more than two variables and, typically, incorporating interactive features. Data are here to stay, growing exponentially, and data analysis is taking off, pushed forward as a result of the convergence of:
• New technologies
• Open data and big data movements
• The drive to more effectively engage citizens
• The creation and distribution of more and more data…
This report contains numerous examples of visualizations that include geographical and health data, or population and time data, or financial data represented in both absolute and relative terms—and each communicates more than simply the data that underpin it.In addition to these many examples of visualizations, the report discusses the history of this technique, and describes tools that can be used to create visualizations from many different kinds of data sets. Government managers can use these tools—including Many Eyes, Tableau, and HighCharts—to create their own visualizations from their agency’s data.
The report presents case studies on how visualization techniques are now being used by two local governments, one state government,and three federal government agencies. Each case study discusses the audience for visualization. Understanding audience is important, as government organizations provide useful visualizations to different audiences, including the media, political oversight organizations, constituents, and internal program teams.To assist in effectively communicating to these audiences, the report details attributes of meaningful visualizations: relevance,meaning, beauty, ease of use, legibility, truthfulness, accuracy,and consistency among them.”
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The report presents case studies on how visualization techniques are now being used by two local governments, one state government,and three federal government agencies. Each case study discusses the audience for visualization. Understanding audience is important, as government organizations provide useful visualizations to different audiences, including the media, political oversight organizations, constituents, and internal program teams.To assist in effectively communicating to these audiences, the report details attributes of meaningful visualizations: relevance,meaning, beauty, ease of use, legibility, truthfulness, accuracy,and consistency among them.”
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Public Service Online – Digital by Default or by Detour?
Assessing User Centric eGovernment performance in Europe: Among the key findings:
- The most popular services were declaring income taxes (73% of users declare taxes online), moving or changing address (57%) and enrolling in higher education and/or applying for student grant (56%).
- While 54% of those surveyed still prefer face-to face contact or other traditional channels, at least 30% of them indicated they could also be regular eGovernment users if more relevant services were provided.
- 47% of eGovernment users got all they wanted from online services, 46% only partially received what they were looking for.
The report also signals that improvements are needed to online services for important life events like losing or finding a job, setting up a company and registering for studying.
- For people living in their own country, on average more than half of the administrative steps related to these key life events can be carried out online. Websites give information about the remaining steps. However, more transparency and interaction with users is needed to better empower citizens.
- The picture is less bright for the almost 2 million people who move or commute between EU Member States. While the majority of Member States provide some information about studying or starting a company from abroad, online registration is less common. Only 9 countries allow citizens from another EU Member State to register to study online, and only 17 countries allow them to take some steps to start a company in this way.”