Digital Skills Toolkit

Curated on Posted on by Stefaan Verhulst

Report by the International Telecommunications Union: “This toolkit provides stakeholders with guidance on developing a digital skills strategy. It is intended for policymakers, along with partners in the private sector, non-governmental organizations, and academia. Its overarching aim is to facilitate the development of a comprehensive digital skills strategy at country level. It is also possible to use this guide to focus on selected priorities that require a fresh approach.

Why do countries need a digital skills strategy?

Digital skills underpin nearly every aspect of work and life. From filling in a government form to communicating for work, it is difficult to find a job or life-task that does not require a basic level of digital functioning. And with new technologies emerging every day, we need lifelong opportunities to learn new skills that will allow us to succeed in an era of ongoing digital transformation. Digital skills are essential in opening the door to a wide range of opportunities in the 21st century. Countries that implement comprehensive digital skills strategies ensure their populations have the skills they need to be more employable, productive, creative, and successful while ensuring they remain safe, secure and healthy online. Critically, digital skills strategies need to be updated regularly to respond to the emergence of new technologies and their impact on the digital economy and digital society. The digital economy has created a huge shortage of people with the necessary digital skills. ITU research shows that there will be tens of millions of jobs for people with advanced digital skills in the coming years. In Europe, for example, estimates suggest there will be 500,000 unfilled positions for ICT professionals by 2020. Every region faces similar challenges. In addition to existing skills gaps, experts forecast that advances in areas like artificial intelligence, nanotechnology, 3D printing, and other technologies will usher in a new era that will radically alter patterns of consumption, production, and employment. Many countries view digital skills as one of the core foundations of the digital transformation….(More)”

How Do You Control 1.4 Billion People?

Curated on Posted on by Stefaan Verhulst

Robert Foyle Hunwick at The New Republic: China’s “social credit system”, which becomes mandatory in 2020, aims to funnel all behavior into a credit score….The quoted text is from a 2014 State Council resolution which promises that every involuntary participant will be rated according to their “commercial sincerity,” “social security,” “trust breaking” and “judicial credibility.”

Some residents welcome it. Decades of political upheaval and endemic corruption has bred widespread mistrust; most still rely on close familial networks (guanxi) to get ahead, rather than public institutions. An endemic lack of trust is corroding society; frequent incidents of “bystander effect”—people refusing to help injured strangers for fear of being held responsible—have become a national embarrassment. Even the most enthusiastic middle-class supporters of the ruling Communist Party (CCP) feel perpetually insecure. “Fraud has become ever more common,” Lian Weiliang, vice chairman of the CCP’s National Development and Reform Commission, recently admitted. “Swindlers must pay a price.”

The solution, apparently, lies in a data-driven system that automatically separates the good, the bad, and the ugly…

once compulsory state “social credit” goes national in 2020, these shadowy algorithms will become even more opaque. Social credit will align with Communist Party policy to become another form of law enforcement. Since Beijing relaxed its One Child Policy to cope with an aging population (400 million seniors by 2035), the government has increasingly indulged in a form of nationalist natalism to encourage more two-child families. Will women be penalized for staying single, and rewarded for swapping their careers for childbirth? In April, one of the country’s largest social-media companies banned homosexual content from its Weibo platform in order to “create a bright and harmonious community environment” (the decision was later rescinded in favor of cracking down on all sexual content). Will people once again be forced to hide non-normative sexual orientations in order to maintain their rights? An investigation by the University of Toronto’s Citizen Lab also warns that social credit policies would be used to discourage protest.

State media has defended social credit against Orwellian charges, arguing that China’s maturing economy requires a “well-functioning” apparatus like the U.S.’s FICO credit score system. But, counters Lubman, “the U.S. systems, maintained by three companies, collect only financially related information.” In the UK, citizens are entitled to an Equifax report itemizing their credit status. In China, only the security services have access to an individual’s dang’an, the personal file containing every scrap of information the state keeps on them, from exam results to their religious and political views….(More)”.

Examining Civil Society Legitimacy

Curated on Posted on by Stefaan Verhulst

Saskia Brechenmacher and Thomas Carothers at Carnegie Endowment for International Peace: “Civil society is under stress globally as dozens of governments across multiple regions are reducing space for independent civil society organizations, restricting or prohibiting international support for civic groups, and propagating government-controlled nongovernmental organizations. Although civic activists in most places are no strangers to repression, this wave of anti–civil society actions and attitudes is the widest and deepest in decades. It is an integral part of two broader global shifts that raise concerns about the overall health of the international liberal order: the stagnation of democracy worldwide and the rekindling of nationalistic sovereignty, often with authoritarian features.

Attacks on civil society take myriad forms, from legal and regulatory measures to physical harassment, and usually include efforts to delegitimize civil society. Governments engaged in closing civil society spaces not only target specific civic groups but also spread doubt about the legitimacy of the very idea of an autonomous civic sphere that can activate and channel citizens’ interests and demands. These legitimacy attacks typically revolve around four arguments or accusations:

  • That civil society organizations are self-appointed rather than elected, and thus do not represent the popular will. For example, the Hungarian government justified new restrictions on foreign-funded civil society organizations by arguing that “society is represented by the elected governments and elected politicians, and no one voted for a single civil organization.”
  • That civil society organizations receiving foreign funding are accountable to external rather than domestic constituencies, and advance foreign rather than local agendas. In India, for example, the Modi government has denounced foreign-funded environmental NGOs as “anti-national,” echoing similar accusations in Egypt, Macedonia, Romania, Turkey, and elsewhere.
  • That civil society groups are partisan political actors disguised as nonpartisan civic actors: political wolves in citizen sheep’s clothing. Governments denounce both the goals and methods of civic groups as being illegitimately political, and hold up any contacts between civic groups and opposition parties as proof of the accusation.
  • That civil society groups are elite actors who are not representative of the people they claim to represent. Critics point to the foreign education backgrounds, high salaries, and frequent foreign travel of civic activists to portray them as out of touch with the concerns of ordinary citizens and only working to perpetuate their own privileged lifestyle.

Attacks on civil society legitimacy are particularly appealing for populist leaders who draw on their nationalist, majoritarian, and anti-elite positioning to deride civil society groups as foreign, unrepresentative, and elitist. Other leaders borrow from the populist toolbox to boost their negative campaigns against civil society support. The overall aim is clear: to close civil society space, governments seek to exploit and widen existing cleavages between civil society and potential supporters in the population. Rather than engaging with the substantive issues and critiques raised by civil society groups, they draw public attention to the real and alleged shortcomings of civil society actors as channels for citizen grievances and demands.

The widening attacks on the legitimacy of civil society oblige civil society organizations and their supporters to revisit various fundamental questions: What are the sources of legitimacy of civil society? How can civil society organizations strengthen their legitimacy to help them weather government attacks and build strong coalitions to advance their causes? And how can international actors ensure that their support reinforces rather than undermines the legitimacy of local civic activism?

To help us find answers to these questions, we asked civil society activists working in ten countries around the world—from Guatemala to Tunisia and from Kenya to Thailand—to write about their experiences with and responses to legitimacy challenges. Their essays follow here. We conclude with a final section in which we extract and discuss the key themes that emerge from their contributions as well as our own research…

  1. Saskia Brechenmacher and Thomas Carothers, The Legitimacy Landscape
  2. César Rodríguez-Garavito, Objectivity Without Neutrality: Reflections From Colombia
  3. Walter Flores, Legitimacy From Below: Supporting Indigenous Rights in Guatemala
  4. Arthur Larok, Pushing Back: Lessons From Civic Activism in Uganda
  5. Kimani Njogu, Confronting Partisanship and Divisions in Kenya
  6. Youssef Cherif, Delegitimizing Civil Society in Tunisia
  7. Janjira Sombatpoonsiri, The Legitimacy Deficit of Thailand’s Civil Society
  8. Özge Zihnioğlu, Navigating Politics and Polarization in Turkey
  9. Stefánia Kapronczay, Beyond Apathy and Mistrust: Defending Civic Activism in Hungary
  10. Zohra Moosa, On Our Own Behalf: The Legitimacy of Feminist Movements
  11. Nilda Bullain and Douglas Rutzen, All for One, One for All: Protecting Sectoral Legitimacy
  12. Saskia Brechenmacher and Thomas Carothers, The Legitimacy Menu….(More)”.

200,000 Volunteers Have Become the Fact Checkers of the Internet

Curated on Posted on by Stefaan Verhulst

Hanna Kozlowska and Heather Timmons, at Quartz/NextGov: “Founded in 2001, Wikipedia is on the verge of adulthood. It’s the world’s fifth-most popular website, with 46 million articles in 300 languages, while having less than 300 full-time employees. What makes it successful is the 200,000 volunteers who create it, said Katherine Maher, the executive director of the Wikimedia Foundation, the parent-organization for Wikipedia and its sister sites.

Unlike other tech companies, Wikipedia has avoided accusations of major meddling from malicious actors to subvert elections around the world. Part of this is because of the site’s model, where the creation process is largely transparent, but it’s also thanks to its community of diligent editors who monitor the content…

Somewhat unwittingly, Wikipedia has become the internet’s fact-checker. Recently, both YouTube and Facebook started using the platform to show more context about videos or posts in order to curb the spread of disinformation—even though Wikipedia is crowd-sourced, and can be manipulated as well….

While no evidence of organized, widespread election-related manipulation on the platform has emerged so far, Wikipedia is not free of malicious actors, or people trying to grab control of the narrative. In Croatia, for instance, the local-language Wikipedia was completely taken over by right-wing ideologues several years ago.

The platform has also been battling the problem of “black-hat editing”— done surreptitiously by people who are trying to push a certain view—on the platform for years….

About 200,000 editors contribute to Wikimedia projects every month, and together with AI-powered bots they made a total of 39 million edits in February of 2018. In the chart below, group-bots are bots approved by the community, which do routine maintenance on the site, looking for examples of vandalism, for example. Name-bots are users who have “bot” in their name.

Like every other tech platform, Wikimedia is looking into how AI could help improve the site. “We are very interested in how AI can help us do things like evaluate the quality of articles, how deep and effective the citations are for a particular article, the relative neutrality of an article, the relative quality of an article,” said Maher. The organization would also like to use it to catch gaps in its content….(More)”.

Using Linked Open Statistical Data to enhance executive decision making in Greek Public Administration

Curated on Posted on by Stefaan Verhulst

OpenGovIntelligence: “Imagine an executive Government Department that needs to manage resources and make decisions on a daily basis without possessing any data to support them. This is the case in the supervising department of Government Vehicles, which is part of the Greek Ministry of Administrative Reconstruction. This department is in charge of the supervision and management of the whole fleet of Greek Government Vehicles….In an attempt to solve this problem, the Greek Ministry of Administrative Reconstruction joined the OpenGovernmentIntelligence project as a pilot partner to exploit statistical data for this purpose. Preliminary findings of the project team were very encouraging, to the surprise of Greek Ministry executives. There was a plethora of Government Vehicle data owned by other governmental and non-governmental bodies. Interestingly, the Ministry of Transport even had record level data of all vehicles, including governmental ones. Other data providers included the Hellenic Statistical Authority and the Hellenic Association of Motor Vehicle Importers-Representatives that provided fuel consumption and gas emissions data. Even more impressively, before the end of the first year of the project, a new web-based platform was built by means of the OGI toolkit. Its goal was to provide visualisations and statistical metrics to enhance executive decision making. For the first time, decision makers could acquire knowledge on metrics such as the average age, cubic capacity or daily fuel consumptions of a Government Agency fleet.

Screenshot from the Greek pilot in the OpenGovIntelligence project

However, a lot still needs to be done. The primary concern of the Greek Pilot team members is now data quality, as the Ministry of Administrative Reconstruction does not own any of these data. Next steps include data validation and cleansing, as well as collaboration with other agencies serving as intermediates for government fleet management regarding service co-production. Executives in the Greek Ministry of Administrative Reconstruction are now pleased to have access to data that will enhance their ability to make rational decisions regarding Government Vehicles. This is a small, but at the same time essential, step for a country struggling with economic recession….(More)”.

Can mobile phone traces help shed light on the spread of Zika in Colombia?

Curated on Posted on by Stefaan Verhulst

Daniela Perrotta at UN Global Pulse: “Nowadays, thanks to the continuous growth of the transport infrastructures, millions of people travel every day around the world, resulting in more opportunities for infectious diseases to spread on a large scale faster than ever before. Already at the beginning of the last century, between 1918 and 1920, due to the special circumstances that were created during World War I, such as overcrowded camps and hospitals, and soldiers piled in trenches or in transit every day, the Spanish Flu killed between 20 and 100 million people, more than the war itself, resulting perhaps in the most lethal pandemic in the history of humankind.

The question that then arises naturally is the following: what if an equally virulent and deadly virus would hit today’s highly-connected world where nearly any point can be easily reached in less than a day’s journey?…

To overcome these limitations, more and more sources of data and innovative techniques are used to detect people’s physical movements over time, such as the digital traces generated by human activities on the Internet (e.g. Twitter, Flickr, Foursquare) or the footprints left by mobile phone users’ activity. In particular, cellular networks implicitly bring a large ensemble of details on human activity, incredibly helpful for capturing mobility patterns and providing a high-level picture of human mobility.

In this context, the Computational Epidemiology Lab at the ISI Foundation in Turin (Italy), in collaboration with UN Global Pulse, an innovation initiative of the United Nations, and Telefonica Research in Madrid (Spain), is currently investigating the human mobility patterns relevant to the epidemic spread of Zika at a local level, in Colombia, mainly focusing on the potential benefits of harnessing mobile phone data as a proxy for human movements. Specifically, mobile phone data are defined as the information elements contained in call detail records (CDRs) created by telecom operators for billing purposes and summarizing mobile subscribers’ activity, i.e. phone calls, text messages and data connections. Such “digital traces” are continuously collected by telecom providers and thus represent a relatively low-cost and endless source for identifying human movements at an unprecedented scale.

In this study, more than two billion encrypted and anonymized calls made by around seven million mobile phone users in Colombia have been used to identify population movements across the country. To assess the value of such human mobility derived from CDRs, the data is evaluated against more traditional methods: census data, that are considered as a reference since they ideally represent the entire population of the country and its mobility features, and mobility models, i.e. the gravity model and the radiation model, that are the most commonly used today. In particular, the gravity model assumes that the number of trips increases with population size and decreases with distances, whereas the radiation model assumes that the mobility depends on population density….(More)”.

How artificial intelligence is transforming the world

Curated on Posted on by Stefaan Verhulst

Report by Darrell West and John Allen at Brookings: “Most people are not very familiar with the concept of artificial intelligence (AI). As an illustration, when 1,500 senior business leaders in the United States in 2017 were asked about AI, only 17 percent said they were familiar with it. A number of them were not sure what it was or how it would affect their particular companies. They understood there was considerable potential for altering business processes, but were not clear how AI could be deployed within their own organizations.

Despite its widespread lack of familiarity, AI is a technology that is transforming every walk of life. It is a wide-ranging tool that enables people to rethink how we integrate information, analyze data, and use the resulting insights to improve decisionmaking. Our hope through this comprehensive overview is to explain AI to an audience of policymakers, opinion leaders, and interested observers, and demonstrate how AI already is altering the world and raising important questions for society, the economy, and governance.

In this paper, we discuss novel applications in finance, national security, health care, criminal justice, transportation, and smart cities, and address issues such as data access problems, algorithmic bias, AI ethics and transparency, and legal liability for AI decisions. We contrast the regulatory approaches of the U.S. and European Union, and close by making a number of recommendations for getting the most out of AI while still protecting important human values.

In order to maximize AI benefits, we recommend nine steps for going forward:

  • Encourage greater data access for researchers without compromising users’ personal privacy,
  • invest more government funding in unclassified AI research,
  • promote new models of digital education and AI workforce development so employees have the skills needed in the 21st-century economy,
  • create a federal AI advisory committee to make policy recommendations,
  • engage with state and local officials so they enact effective policies,
  • regulate broad AI principles rather than specific algorithms,
  • take bias complaints seriously so AI does not replicate historic injustice, unfairness, or discrimination in data or algorithms,
  • maintain mechanisms for human oversight and control, and
  • penalize malicious AI behavior and promote cybersecurity….(More)

Table of Contents
I. Qualities of artificial intelligence
II. Applications in diverse sectors
III. Policy, regulatory, and ethical issues
IV. Recommendations
V. Conclusion

Digitalization and Public Sector Transformations

Curated on Posted on by Stefaan Verhulst

Book by Jannick Schou and Morten Hjelholt: “This book provides a study of governmental digitalization, an increasingly important area of policymaking within advanced capitalist states. It dives into a case study of digitalization efforts in Denmark, fusing a national policy study with local institutional analysis. Denmark is often framed as an international forerunner in terms of digitalizing its public sector and thus provides a particularly instructive setting for understanding this new political instrument.

Advancing a cultural political economic approach, Schou and Hjelholt argue that digitalization is far from a quick technological fix. Instead, this area must be located against wider transformations within the political economy of capitalist states. Doing so, the book excavates the political roots of digitalization and reveals its institutional consequences. It shows how new relations are being formed between the state and its citizens.

Digitalization and Public Sector Transformations pushes for a renewed approach to governmental digitalization and will be of interest to scholars working in the intersections of critical political economy, state theory and policy studies…(More)”.

A Race to the Top? The Aid Transparency Index and the Social Power of Global Performance Indicators

Curated on Posted on by Stefaan Verhulst

Paper by Dan Honig and Catherine Weaver: “Recent studies on global performance indicators (GPIs) reveal the distinct power that non-state actors can accrue and exercise in world politics. How and when does this happen? Using a mixed-methods approach, we examine the impact of the Aid Transparency Index (ATI), an annual rating and rankings index produced by the small UK-based NGO Publish What You Fund.

The ATI seeks to shape development aid donors’ behavior with respect to their transparency – the quality and kind of information they publicly disclose. To investigate the ATI’s effect, we construct an original panel dataset of donor transparency performance before and after ATI inclusion (2006-2013) to test whether, and which, donors alter their behavior in response to inclusion in the ATI. To further probe the causal mechanisms that explain variations in donor behavior we use qualitative research, including over 150 key informant interviews conducted between 2010-2017.

Our analysis uncovers the conditions under which the ATI influences powerful aid donors. Moreover, our mixed methods evidence reveals how this happens. Consistent with Kelley & Simmons’ central argument that GPIs exercise influence via social pressure, we find that the ATI shapes donor behavior primarily via direct effects on elites: the diffusion of professional norms, organizational learning, and peer pressure….(More)”.

Use our personal data for the common good

Curated on Posted on by Stefaan Verhulst

Hetan Shah at Nature: “Data science brings enormous potential for good — for example, to improve the delivery of public services, and even to track and fight modern slavery. No wonder researchers around the world — including members of my own organization, the Royal Statistical Society in London — have had their heads in their hands over headlines about how Facebook and the data-analytics company Cambridge Analytica might have handled personal data. We know that trustworthiness underpins public support for data innovation, and we have just seen what happens when that trust is lost….But how else might we ensure the use of data for the public good rather than for purely private gain?

Here are two proposals towards this goal.

First, governments should pass legislation to allow national statistical offices to gain anonymized access to large private-sector data sets under openly specified conditions. This provision was part of the United Kingdom’s Digital Economy Act last year and will improve the ability of the UK Office for National Statistics to assess the economy and society for the public interest.

My second proposal is inspired by the legacy of John Sulston, who died earlier this month. Sulston was known for his success in advocating for the Human Genome Project to be openly accessible to the science community, while a competitor sought to sequence the genome first and keep data proprietary.

Like Sulston, we should look for ways of making data available for the common interest. Intellectual-property rights expire after a fixed time period: what if, similarly, technology companies were allowed to use the data that they gather only for a limited period, say, five years? The data could then revert to a national charitable corporation that could provide access to certified researchers, who would both be held to account and be subject to scrutiny that ensure the data are used for the common good.

Technology companies would move from being data owners to becoming data stewards…(More)” (see also http://datacollaboratives.org/).