Could the open government movement shut the door on Freedom of Information

Curated on Posted on by Stefaan Verhulst

,  and  in The Conversation: “For democracy to work, citizens need to know what their government is doing. Then they can hold government officials and institutions accountable.

Over the last 50 years, Freedom of Information – or FOI – laws have been one of the most useful methods for citizens to learn what government is doing. These state and federal laws give people the power to request, and get, government documents. From everyday citizens to journalists, FOI laws have proven a powerful way to uncover the often-secret workings of government.

But a potential threat is emerging – from an unexpected place – to FOI laws.

We are scholars of government administration, ethics and transparency. And our research leads us to believe that while FOI laws have always faced many challenges, including resistance, evasion,  and poor implementation and enforcement, the last decade has brought a different kind of challenge in the form of a new approach to transparency….

The open government movement could help FOI implementation. Government information posted online, which is a core goal of open government advocates, can reduce the number of FOI requests. Open government initiatives can explicitly promote FOI by encouraging the passage of FOI laws, offering more training for officials who fill FOI requests, and developing technologies to make it easier to process and track FOI requests.

On the other hand, the relationship between open government and FOI may not always be positive in practice.

First, as with all kinds of public policy issues, resources – both money and political attention – are inherently scarce. Government officials now have to divide their attention between FOI and other open government initiatives. And funders now have to divide their financial resources between FOI and other open government initiatives.

Second, the open government reform movement as well as the FOI movement have long depended on nonprofit advocacy groups – from the National Freedom of Information Coalition and its state affiliates to the Sunlight Foundation – to obtain and disseminate government information. This means that the financial stability of those nonprofit groups is crucial. But their efforts, as they grow, may each only get a shrinking portion of the total amount of grant money available. Freedominfo.org, a website for gathering and comparing information on FOI laws around the world, had to suspend its operations in 2017 due to resources drying up.

We believe that priorities among government officials and good government advocates may also shift away from FOI. At a time when open data is “hot,” FOI programs could get squeezed as a result of this competition. Further, by allowing governments to claim credit for more politically convenient reforms such as online data portals, the open government agenda may create a false sense of transparency – there’s a lot more government information that isn’t available in those portals.

This criticism was leveled recently against Kenya, whose government launched a high-profile open data portal for publishing data on government performance and activities in 2011, yet delayed passage of an FOI law until 2016.

Similarly, in the United Kingdom, one government minister said in 2012,“I’d like to make Freedom of Information redundant, by pushing out so much data that people won’t have to ask for it.”…(More)”

Exploring the Motives of Citizen Reporting Engagement: Self-Concern and Other-Orientation

Curated on Posted on by Stefaan Verhulst

Paper by Gabriel Abu-Tayeh, Oliver Neumann and Matthias Stuermer: “In smart city contexts, voluntary citizen reporting can be a particularly valuable source of information for local authorities. A key question in this regard is what motivates citizens to contribute their data. Drawing on motivation research in social psychology, the paper examines the question of whether self-concern or other-orientation is a stronger driver of citizen reporting engagement.

To test their hypotheses, the authors rely on a sample of users from the mobile application “Zurich as good as new” in Switzerland, which enables citizens to report damages in and other issues with the city’s infrastructure. Data was collected from two different sources: motivation was assessed in an online user survey (n = 650), whereas citizen reporting engagement was measured by the number of reports per user from real platform-use data. The analysis was carried out using negative binomial regression.

The findings suggest that both self-concern and other-orientation are significant drivers of citizen reporting engagement, although the effect of self-concern appears to be stronger in comparison. As such, this study contributes to a better understanding of what motivates citizens to participate in citizen reporting platforms, which are a cornerstone application in many smart cities….(More)”.

Infection forecasts powered by big data

Curated on Posted on by Stefaan Verhulst

Michael Eisenstein at Nature: “…The good news is that the present era of widespread access to the Internet and digital health has created a rich reservoir of valuable data for researchers to dive into….By harvesting and combining these streams of big data with conventional ways of monitoring infectious diseases, the public-health community could gain fresh powers to catch and curb emerging outbreaks before they rage out of control.

Going viral

Data scientists at Google were the first to make a major splash using data gathered online to track infectious diseases. The Google Flu Trends algorithm, launched in November 2008, combed through hundreds of billions of users’ queries on the popular search engine to look for small increases in flu-related terms such as symptoms or vaccine availability. Initial data suggested that Google Flu Trends could accurately map the incidence of flu with a lag of roughly one day. “It was a very exciting use of these data for the purpose of public health,” says Brownstein. “It really did start a whole revolution and new field of work in query data.”

Unfortunately, Google Flu Trends faltered when it mattered the most, completely missing the onset in April 2009 of the H1N1 pandemic. The algorithm also ran into trouble later on in the pandemic. It had been trained against seasonal fluctuations of flu, says Viboud, but people’s behaviour changed in the wake of panic fuelled by media reports — and that threw off Google’s data. …

Nevertheless, its work with Internet usage data was inspirational for infectious-disease researchers. A subsequent study from a team led by Cecilia Marques-Toledo at the Federal University of Minas Gerais in Belo Horizonte, Brazil, used Twitter to get high-resolution data on the spread of dengue fever in the country. The researchers could quickly map new cases to specific cities and even predict where the disease might spread to next (C. A. Marques-Toledo et al. PLoS Negl. Trop. Dis. 11, e0005729; 2017). Similarly, Brownstein and his colleagues were able to use search data from Google and Twitter to project the spread of Zika virus in Latin America several weeks before formal outbreak declarations were made by public-health officials. Both Internet services are used widely, which makes them data-rich resources. But they are also proprietary systems for which access to data is controlled by a third party; for that reason, Generous and his colleagues have opted instead to make use of search data from Wikipedia, which is open source. “You can get the access logs, and how many people are viewing articles, which serves as a pretty good proxy for search interest,” he says.

However, the problems that sank Google Flu Trends still exist….Additionally, online activity differs for infectious conditions with a social stigma such as syphilis or AIDS, because people who are or might be affected are more likely to be concerned about privacy. Appropriate search-term selection is essential: Generous notes that initial attempts to track flu on Twitter were confounded by irrelevant tweets about ‘Bieber fever’ — a decidedly non-fatal condition affecting fans of Canadian pop star Justin Bieber.

Alternatively, researchers can go straight to the source — by using smartphone apps to ask people directly about their health. Brownstein’s team has partnered with the Skoll Global Threats Fund to develop an app called Flu Near You, through which users can voluntarily report symptoms of infection and other information. “You get more detailed demographics about age and gender and vaccination status — things that you can’t get from other sources,” says Brownstein. Ten European Union member states are involved in a similar surveillance programme known as Influenzanet, which has generally maintained 30,000–40,000 active users for seven consecutive flu seasons. These voluntary reporting systems are particularly useful for diseases such as flu, for which many people do not bother going to the doctor — although it can be hard to persuade people to participate for no immediate benefit, says Brownstein. “But we still get a good signal from the people that are willing to be a part of this.”…(More)”.

New game aims to inoculate people against fake news

Curated on Posted on by Stefaan Verhulst

Springwise: “The term ‘fake news’ has become all too common in media coverage. However, a news item doesn’t have to be entirely made up to be misleading. Many fake news stories intend to deceive, often with a political agenda. Disinformation works because many people fail to recognise false information. A recent study, conducted by Britain’s Channel 4, found that only four percent of those surveyed could tell fake news from real. So how to inoculate people against fake news? Dutch organisation DROG, which works against the spread of disinformation, has teamed up with researchers at Cambridge University in the United Kingdom to develop a game that they claim can help confer resistance against false or misleading information.

The game, titled The Bad News Game, works by putting players in the position of creating fake news, so that they gain insight into the tactics and methods used by ‘real’ fake news-mongers to spread their message. This, in turn, builds up resistance to fake news. In the game, players are shown short texts or images and can react to them in a variety of ways. Choosing an option similar to that followed by a ‘real’ producer of disinformation earns the player more followers and credibility. Lying too blatantly, choosing an option that is obviously ridiculous, or acting in line with journalistic best practices, and the player will lose followers and credibility. The aim of the game is to gather as many followers as possible without losing too much credibility.

The Bad News Game is suitable for use in schools and takes around 20 minutes to complete. It joins other recent socially conscious educational innovations such as a cooking app that encourages healthy eating and a board game that eases discussions about arranged marriages….(More)”.

Trustworthy data will transform the world

Curated on Posted on by Stefaan Verhulst

John Thornhill at the Financial Times: “The internet’s original sin was identified as early as 1993 in a New Yorker cartoon. “On the internet, nobody knows you’re a dog,” the caption ran beneath an illustration of a pooch at a keyboard. That anonymity has brought some benefits. But it has also created myriad problems, injecting distrust into the digital world. If you do not know the provenance and integrity of information and data, how can you trust their veracity?

That has led to many of the scourges of our times, such as cyber crime, identity theft and fake news. In his Alan Turing Institute lecture in London last week, the American computer scientist Sandy Pentland outlined the massive gains that could result from trusted data.

The MIT professor argued that the explosion of such information would give us the capability to understand our world in far more detail than ever before. Most of what we know in the fields of sociology, psychology, political science and medicine is derived from tiny experiments in controlled environments. But the data revolution enables us to observe behaviour as it happens at mass scale in the real world. That feedback could provide invaluable evidence about which theories are most valid and which policies and products work best.

The promise is that we make soft social science harder and more predictive. That, in turn, could lead to better organisations, fairer government, and more effective monitoring of our progress towards achieving collective ambitions, such as the UN’s sustainable development goals. To take one small example, Mr Pentland illustrated the strong correlation between connectivity and wealth. By studying the telephone records of 100,000 users in south-east Asia, researchers have plotted social connectivity against income. The conclusion: “The more diverse your connections, the more money you have.” This is not necessarily a causal relationship but it does have a strong causal element, he suggested.

Similar studies of European cities have shown an almost total segregation between groups of different socio-economic status. That lack of connectivity has to be addressed if our politics is not to descend further into a meaningless dialogue.

Data give us a new way to measure progress.

For years, the Open Data movement has been working to create public data sets that can better inform decision making. This worldwide movement is prising open anonymised public data sets, such as transport records, so that they can be used by academics, entrepreneurs and civil society groups. However, much of the most valuable data is held by private entities, notably the consumer tech companies, telecoms operators, retailers and banks. “The big win would be to include private data as a public good,” Mr Pentland said….(More)”.

Using Open Data for Public Services

Curated on Posted on by Stefaan Verhulst

New report by the Open Data Institute:  “…Today we’re publishing our initial findings based on examining 8 examples where open data supports the delivery of a public service. We have defined 3 high-level ‘patterns’ for how open data is used in public services. We think these could be helpful for others looking to redesign and deliver better services.

The patterns are summarised in the table below:

The first pattern is perhaps the model which everyone is most familiar with as it’s used by the likes of Citymapper, who use open transport data from Transport for London to inform passengers about routes and timings, and other citizen-focused apps. Data is released by a public sector organisation about a public service and a third organisation uses this data to provide a complementary service, online or face-face, to help citizens use the public service.

The second pattern involves the release of open data in the service delivery chain. Open data is used to plan public service delivery and make service delivery chains more efficient. Examples provided in the report include local authorities’ release of open spending, contract and tender data, which is used by Spend Network to support better value for money in public expenditure.

In the third pattern, public sector organisations commissioning services and external organisations involved in service delivery make strategic decisions based on insights and patterns revealed by open data. Visualisations of open data can inform policies on job seeker allowance, as shown in the example from the Department for Work and Pensions in the report.

As well as identifying these patterns, we have created ecosystem maps of the public services we have examined to help understand the relationships and the mechanisms by which open data supports each of them….

Having compared the ecosystems of the examples we have considered so far, the report sets out practical recommendations for those involved in the delivery of public services and for Central Government for the better use of open data in the delivery of public services.

The recommendations are focused on organisational collaboration; technology infrastructure, digital skills and literacy; open standards for data; senior level championing; peer networks; intermediaries; and problem focus….(More)”.

Digitalization, Collective Intelligence, and Entrepreneurship in the Care Sector

Curated on Posted on by Stefaan Verhulst

Chapter by Erik Lakomaa in Managing Digital Transformation edited by Per Andersson, Staffan Movin, Magnus Mähring, Robin Teigland, and Karl Wennberg: “Parallel to the formal private or public (health) care organisations in Europe, a number of community-driven care projects have emerged. They may supplement the formal organisations by reducing costs or provide care to groups that, for some reason, do not have access to the formal sector. Drawing upon the Ostromian theory of commons and on previous theory and research on open software development (which share some of the characteristics of “open care”), I use historical cases of community-driven care to examine the prospects for such projects to help remedy the cost crisis in the care sector. I explore under which institutional settings “open care” is likely to emerge and when open care projects have potential to scale. It is found that open care is more likely to emerge and prosper when it builds upon existing organisational structures: where the participants do not need to create new hierarchies or governance structures, and where they share common values…(More)”.

Predictive text app helps reverse gendered language

Curated on Posted on by Stefaan Verhulst

Springwise: “Research has shown that people talk differently to children depending on their gender. Without even realising it, adults tend to talk to boys in terms of their abilities, but to girls in terms of their looks. Over time, this difference can affect how children, and in particular girls, see themselves, and can affect their self-confidence. Finnish child rights organisation Plan International, in conjunction with Samsung Electronics Nordic, decided to try and change this unconscious behaviour with a predictive text app. Sheboard seeks to empower girls by raising awareness of the impacts of gendered speech.

As users are typing, Sheboard will suggest gender neutral words as well as words that are designed to empower girls, such as “I’m capable” and “I deserve”. The app also swaps stereotypical expressions with those that are more positive. The goal is to remind girls about the qualities and abilities they have. In the words of Nora Lindström, Plan’s Global Coordinator for Digital Development, “We want to help people see the impact that words have, and make them consider ways in which they can change how they talk in order to empower girls.”

In developing the app, Plan had girls and women of different ages contribute their personal empowerment phrases. Plan acknowledges that technological innovations in and of themselves won’t change gender-stereotypical behaviour. However, the hope is that the app will lead to a greater awareness and understanding of these issues and in Finland and elsewhere. The app is currently available on Google Play. Sheboard joins other girls-power products such as an app that adds augmented reality statues of remarkable women to public places and toys designed to encourage girls to enter STEM fields….(More)”.

No One Owns Data

Curated on Posted on by Stefaan Verhulst

Paper by Lothar Determann: “Businesses, policy makers, and scholars are calling for property rights in data. They currently focus particularly on the vast amounts of data generated by connected cars, industrial machines, artificial intelligence, toys and other devices on the Internet of Things (IoT). This data is personal to numerous parties who are associated with a connected device, for example, the driver of a connected car, its owner and passengers, as well as other traffic participants. Manufacturers, dealers, independent providers of auto parts and services, insurance companies, law enforcement agencies and many others are also interested in this data. Various parties are actively staking their claims to data on the Internet of Things, as they are mining data, the fuel of the digital economy.

Stakeholders in digital markets often frame claims, negotiations and controversies regarding data access as one of ownership. Businesses regularly assert and demand that they own data. Individual data subjects also assume that they own data about themselves. Policy makers and scholars focus on how to redistribute ownership rights to data. Yet, upon closer review, it is very questionable whether data is—or should be—subject to any property rights. This article unambiguously answers the question in the negative, both with respect to existing law and future lawmaking, in the United States as in the European Union, jurisdictions with notably divergent attitudes to privacy, property and individual freedoms….

The article begins with a brief review of the current landscape of the Internet of Things notes explosive growth of data pools generated by connected devices, artificial intelligence, big data analytics tools and other information technologies. Part 1 lays the foundation for examining concrete current legal and policy challenges in the remainder of the article. Part 2 supplies conceptual differentiation and definitions with respect to “data” and “information” as the subject of rights and interests. Distinctions and definitional clarity serve as the basis for examining the purposes and reach of existing property laws in Part 3, including real property, personal property and intellectual property laws. Part 4 analyzes the effect of data-related laws that do not grant property rights. Part 5 examines how the interests of the various stakeholders are protected or impaired by the current framework of data-related laws to identify potential gaps that could warrant additional property rights. Part 6 examines policy considerations for and against property rights in data. Part 7 concludes that no one owns data and no one should own data….(More)”.

The nation that thrived by ‘nudging’ its population

Curated on Posted on by Stefaan Verhulst

Sarah Keating at the BBC: “Singapore has grown from almost nothing in 50 years. And this well-regarded society has been built up, partly, thanks to the power of suggestion….But while Singapore still loves a public campaign, it has moved toward a more nuanced approach of influencing the behaviours of its inhabitants.

Nudging the population isn’t uniquely Singaporean; more than 150 governments across the globe have tried nudging as a better choice. A medical centre in Qatar, for example, managed to increase the uptake of diabetes screening by offering to test people during Ramadan. People were fasting anyway so the hassle of having to not eat before your testing was removed. It was convenient and timely, two key components to a successful nudge.

Towns in Iceland, India and China have trialed ‘floating zebra crossings’ – 3D optical illusions which make the crossings look like they are floating above the ground designed to urge drivers to slow down. And in order to get people to pay their taxes in the UK, people were sent a letter saying that the majority of taxpayers pay their taxes on time which has had very positive results. Using social norms make people want to conform.

In Singapore some of the nudges you come across are remarkably simple. Rubbish bins are placed away from bus stops to separate smokers from other bus users. Utility bills display how your energy consumption compares to your neighbours. Outdoor gyms have been built near the entrances and exits of HDB estates so they are easy to use, available and prominent enough to consistently remind you. Train stations have green and red arrows on the platform indicating where you should stand so as to speed up the alighting process. If you opt to travel at off-peak times (before 0700), your fare is reduced.

And with six out of 10 Singaporeans eating at food courts four or more times a week, getting people to eat healthier is also a priority. As well as the Healthier Dining Programme, some places make it cheaper to take the healthy option. If you’re determined to eat that Fried Bee Hoon at Khoo Teck Puat Hospital, for example, you’re going to have to pay more for it.

The National Steps Challenge, which encourages participants to get exercising using free step counters in exchange for cash and prizes, has been so successful that the programme name has been trademarked. This form of gamifying is one of the more successful ways of engaging users in achieving objectives. Massive queues to collect the free fitness tracker demonstrated the programme’s popularity.

And it’s not just in tangible ways that nudges are being rolled out. Citizens pay into a mandatory savings programme called the Central Provident Fund at a high rate. This can be accessed for healthcare, housing and pensions as a way to get people to save long-term because evidence has shown that people are too short-sighted when it comes to financing their future

And as the government looks to increase the population 30% by 2030, the city-state’s ageing population and declining birth rate is a problem. The Baby Bonus Scheme goes some way to encouraging parents to have more children by offering cash incentives. Introduced in 2001, the scheme means that all Singapore citizens who have a baby get a cash gift as well as a money into a Child Development Account (CDA) which can be used to pay for childcare and healthcare. The more children you have, the more money you get – since March 2016 you get a cash gift of $8,000 SGD (£4,340) for your first child and up to $10,000 (£5,430) for the third and any subsequent children, as well as money into your CDA.

So do people like being nudged? Is there any cultural difference in the way people react to being swayed toward a ‘better’ choice or behaviour? Given the breadth of the international use of behavioural insights, there is relatively little research done into whether people are happy about it….(More)”.