Country and Region: Europe

The melting down of government: A multidecade perspective

Curated on Posted on by Stefaan Verhulst

Bert A. Rockman in the Special 30th Anniversary Issue of Governance: “The editors of Governance have asked me to assess the extent and nature of change in the governing process since the origins of the journal 30 years ago. This is an engaging task but a difficult one. It is difficult because trend lines rarely have a definitive beginning point—or at least if similar tendencies are seen across national boundaries, they rarely begin at the same time. It is also difficult because states and nations have different traditions and may be more or less willing to accept lessons from elsewhere. As well, national entities and even regional ones may react differently to similar problems. Old Europe, as Donald Rumsfeld the former U.S. Defense Secretary once disparagingly referred to the more democratically stable and prosperous countries of Western Europe, still seems more likely to adhere to globalization, freedom of movement across national borders, and at least some tolerance of immigration than has been the case in the Eastern and Central parts of the continent or, for that matter, in the United States.

Because it is so difficult to see uniformities across all states, I shall concentrate my attention on the case of the United States with which I am most familiar while recognizing that all developed states have been facing challenges to their industrial base and all have been facing complicated problems of labor displacement through technology and absorption of immigrant populations in the midst of diminished economic growth and modest recovery from the financial crisis of 2008. To put it simply, there have been greater challenges and fewer financial and political resources.

I see four very different tendencies at work in the process of governing and the limitations that they may impose on government. Thinking of these in terms of a series of concentric circles and moving in succession from those with the broadest radius (sociopolitical) to those with the narrowest (machinery and fiscal capabilities of government), I will characterize them accordingly as (a) the confidence in government problem; (b) the frozen political alignment problem—or as it is known in the United States, political polarization; (c) the cult of efficiency in government and also private enterprise, which has resulted in substantial outsourcing and privatization; and (d) public austerity that, among other things, has altered the balance of power between governmental authority and powerful business and nonprofit organizations. I cannot be certain that these elements interact with one another. How they do and if they do is a matter for some further endeavor….(More)”

Open eGovernment practices in all EU Member States make public services more collaborative, efficient and inclusive

Curated on Posted on by Stefaan Verhulst

European Commission: “In a digital single market, public services should be digital, open and cross-border by design. As part of the eGovernment Action Plan, public administrations and public institutions should be providing borderless user-friendly and end-to-end digital public services to all citizens and businesses by 2020. Two Commission studies highlight how collaborative and digitally-based Open eGovernment Services (OGS) can enhance transparency and responsiveness in citizens’ dealings with administration, build trust across sectors and provide better public services.
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The studies provide a valuable information base and could inspire current and future activities under the European Commission e-Government Action Plan 2016-2020, in particular those related to facilitating digital interaction between administrations and citizens/businesses.

The emergence of Open Government in Member States

The study “Towards faster implementation and uptake of open government” maps 395 inspiring examples of Open eGovernment Services across Europe. This wealth of data and practices, is proof of successful cooperation between public administrations, companies, organizations and citizens. It demonstrates how the process of digitalisation can create better opportunities for everyone and shows concretely how to make it happen. The European Commission will give visibility to these best practices, support the policy processes and invest in digital innovation in the public sector.

Openness between public administrations

This is mostly driven by administrations seeking better efficiency and cost reduction. For example, applying once-only principle – under which people and businesses provide information only once to public authorities – may result in increasingly automated exchanges. For example,

  • By applying the once-only principle, the Spanish government saved € 2.8 million (costs of exchange of paper documents between administrations) by introducing SIR (System of Interconnection of Registers).
  • In the Netherlands, public administrations share among them the data hosted in 12 existing base registers., This helps to speed up administrative processes and citizens or companies no longer need to provide the same information time and again.
  • Agiv, the agency for geographical information in Flanders (Belgium) has a central platform KLIP where administrations share the location of underground cables and pipes, helping thus companies to plan construction works. Its services were requested 100.000 times during the first six months after its launch.

Openness towards third parties

Openess towards third parties aims at increasing transparency and responsiveness and even participation in decision-making, for instance,

  • Greek citizens use the Vouliwatch platform to publicly question government officials and share their own expertise;
  • More and more cities foresee that citizens can have a say about how their money gets spent. The residents of Madrid vote online on 2% of city budget and those of Paris even on 5% of municipal expenses and can suggest projects within these financial limits; the inhabitants of Southern Italy submit formal web-based evaluations of public services and infrastructure thanks to cooperation of administration with the third sector.
  • OpenSpending, an initiative by the Open Knowledge Foundation, contains datasets  on public administrations expenditure in 76 countries so that citizens can see how authorities spend taxpayers’ money. Moreover, it allowed the UK government to save  £ 4 million in only 15 minutes by simply comparing markets for different services.

Open government can also unlock economic potential for growth and jobs, for example,

  • The Belgian Mercurius e-invoicing and e-procurement platform which allows all levels of administrations and businesses to cooperate and reduces the costs of invoices for companies by 62% (with expected 4,5 M € of savings per year)
  • The Dutch Base Register Topography works as open data for anyone interested and has developed TopoGPS , a GPS application, based on data from the base registry, with an economic effect estimated at €9 million.
  • The British NHS Job Platform, now used by 500 NHS employers,  is a focal point for job seekers in the medical sector. Also in the UK, TransportAPI aggregates and analyses public transport data, allowing users and developers to access the transport data opened up by public transportation bodies and to work on their own applications.

Numerous initiatives also support inclusion:

  • Konto Bariery uses accessibility data for an app-based map of buildings accessible to disabled people in Czech Republic and the non-profit
  • Techfugees is an initiative organised by tech professionals that makes engineers, entrepreneurs, NGOs, public administrations collaborate in order to provide innovative technology solutions to help refugees….(More)

The Centre for Humanitarian Data

Curated on Posted on by Stefaan Verhulst

Centre for HumData: “The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) is establishing a Centre for Humanitarian Data in the Netherlands. It will be operational by early 2017 for an initial three years.

The Centre’s mission is to increase the use and impact of data in the humanitarian sector. The vision is to create a future where all people involved in a humanitarian situation have access to the data they need, when and how they need it, to make responsible and informed decisions.

The Centre will support humanitarian partners and OCHA staff in the field and at headquarters with their data efforts. It will be part of the city of The Hague’s Humanity Hub, a dedicated building for organizations working on data and innovation in the social sector. The location offers OCHA and partners a new, neutral setting where a hybrid culture can be created around data collaboration.

The Centre is a key contribution towards the Secretary-General’s Agenda for Humanity under core commitment four — changing the way we work to end need. The Centre’s activities will accelerate the changes required for the humanitarian system to become data driven….(More)”

Introducing the Agricultural Open Data Package: BETA Version

Curated on Posted on by Stefaan Verhulst

PressRelease: “GODAN, Open Data for Development (OD4D) Network, Open Data Charter, and the Open Data Institute are pleased to announce the release of the Agricultural Open Data Package: BETA version. …The Agriculture Open Data Package (http://AgPack.info) has been designed to help governments get to impact with open data in the agriculture sector. This practical resource provides key policy areas, key data categories, examples datasets, relevant interoperability initiatives, and use cases that policymakers and other stakeholders in the agriculture sector or open data should focus on, in order to address food security challenges.

The Package is meant as a source of inspiration and an invitation to start a national open data for agriculture initiative.

In the Package we identify fourteen key categories of data and discuss the effort it will take for a government to make this data available in a meaningful way. …

The Package also highlights more than ten use cases (the number is growing) demonstrating how open data is being harnessed to address sustainable agriculture and food security around the world. Examples include:

  • mapping water points to optimise scarce resource allocation in Burkina Faso

  • surfacing daily price information on multiple food commodities across India

  • benchmarking agricultural productivity in the Netherlands

Where relevant we also highlight applicable interoperability initiatives, such as open contracting, international aid transparency initiative (IATI), and global product classification (GPC) standards.

We recognise that the agriculture sector is diverse, with many contextual differences affecting scope of activities, priorities and capacities. In the full version of the Agricultural Open Data Package we discuss important implementation considerations such as inter-agency coordination and resourcing to develop an appropriate data infrastructure and a healthy data ‘ecosystem’ for agriculture….(More)”

Four steps to precision public health

Curated on Posted on by Stefaan Verhulst
Scott F. Dowell, David Blazes & Susan Desmond-Hellmann at Nature: “When domestic transmission of Zika virus was confirmed in the United States in July 2016, the entire country was not declared at risk — nor even the entire state of Florida. Instead, precise surveillance defined two at-risk areas of Miami-Dade County, neighbourhoods measuring just 2.6 and 3.9 square kilometres. Travel advisories and mosquito control focused on those regions. Six weeks later, ongoing surveillance convinced officials to lift restrictions in one area and expand the other.

By contrast, a campaign against yellow fever launched this year in sub-Saharan Africa defines risk at the level of entire nations, often hundreds of thousands of square kilometres. More granular assessments have been deemed too complex.

The use of data to guide interventions that benefit populations more efficiently is a strategy we call precision public health. It requires robust primary surveillance data, rapid application of sophisticated analytics to track the geographical distribution of disease, and the capacity to act on such information1.

The availability and use of precise data is becoming the norm in wealthy countries. But large swathes of the developing world are not reaping its advantages. In Guinea, it took months to assemble enough data to clearly identify the start of the largest Ebola outbreak in history. This should take days. Sub-Saharan Africa has the highest rates of childhood mortality in the world; it is also where we know the least about causes of death…..

The value of precise disease tracking was baked into epidemiology from the start. In 1854, John Snow famously located cholera cases in London. His mapping of the spread of infection through contaminated water dealt a blow to the idea that the disease was caused by bad air. These days, people and pathogens move across the globe swiftly and in great numbers. In 2009, the H1N1 ‘swine flu’ influenza virus took just 35 days to spread from Mexico and the United States to China, South Korea and 12 other countries…

The public-health community is sharing more data faster; expectations are higher than ever that data will be available from clinical trials and from disease surveillance. In the past two years, the US National Institutes of Health, the Wellcome Trust in London and the Gates Foundation have all instituted open data policies for their grant recipients, and leading journals have declared that sharing data during disease emergencies will not impede later publication.

Meanwhile, improved analysis, data visualization and machine learning have expanded our ability to use disparate data sources to decide what to do. A study published last year4 used precise geospatial modelling to infer that insecticide-treated bed nets were the single most influential intervention in the rapid decline of malaria.

However, in many parts of the developing world, there are still hurdles to the collection, analysis and use of more precise public-health data. Work towards malaria elimination in South Africa, for example, has depended largely on paper reporting forms, which are collected and entered manually each week by dozens of subdistricts, and eventually analysed at the province level. This process would be much faster if field workers filed reports from mobile phones.

Sources: Ref. 8/Bill & Melinda Gates Foundation

…Frontline workers should not find themselves frustrated by global programmes that fail to take into account data on local circumstances. Wherever they live — in a village, city or country, in the global south or north — people have the right to public-health decisions that are based on the best data and science possible, that minimize risk and cost, and maximize health in their communities…(More)”

How The Tech Community Mobilized To Help Refugees

Curated on Posted on by Stefaan Verhulst

Steven Melendez at FastCompany: “Thousands of techies the world over have banded together to help refugees flooding Europe to stay connected.

The needs of the waves of migrants from Syria, Afghanistan, and other points—more than a million in 2015—go beyond just shelter, safety, and sustenance.

“You can imagine, crossing to a border or coming to a place you don’t know. Information needs are massive,” says Alyoscia D’Onofrio, senior director at the governance technical unit of the International Rescue Committee, which assists refugees and displaced people around the world.

“One of the big differences between this crisis response and many that have gone before is that you’re got probably a much tech-savvier population on the move and probably much better access to handsets and networks.”

Helping to connect those newcomers to information—and each other—is a group of 15,000 digital volunteers who call themselves the Techfugees.

“We are here not to solve the biggest problems of hygiene, water, clean energy because these are sectors that need a lot of expertise,” says Joséphine Goube, the CEO of the nonprofit that quickly came together last year.

Instead, often with the aid of smartphones many migrants and asylum seekers bring with them, the continent’s tech community aids refugees and asylum seekers in getting back online to find their footing in unfamiliar places….

The IRC has received substantial funding from tech companies to support its efforts, and individual tech workers have flocked to dozens of conferences and hackathons organized by Techfugees around the world since an initial conference in London last October.

“We were actually overwhelmed by the response to our conference,” says Goube, “It just went viral.”

Affiliates of the group have since helped provide infrastructure for refugees to connect to Wi-Fi—even in places with limited electricity—and energize their phones through solar-powered charging hubs. They’ve also developed websites and apps to teach new arrivals everything from basic coding skills that could help them earn a living to how to navigate government bureaucracies in their new countries.

“Things that seem very trivial to us can actually be very complicated,” says Vincent Olislagers, a member of a team developing an interactive chatbot called HealthIntelligence, which is designed to provide refugees in Norway with information about using the country’s health care system. The tool was developed after the team met with a recent arrival to the country who had difficulty arranging hospital transportation for his pregnant wife due to language barriers and financial constraints.

“He had to call, for his wife, his caretaker at the refugee center,” Olislagers says. “The caretaker had to send an ambulance at the right location.”

The team is working with Norwegian health officials and refugee aid groups to ultimately make the chatbot available as part of a standard package of materials provided to refugees entering the country. The project was a finalist in an October hackathon organized by Techfugees in Oslo. The hackathon’s ultimate winner was a group called KomInn, which pairs families fluent in Norwegian with newcomers who come to their homes to practice the language over dinner. That group developed a digital tool to streamline finding matches, which had previously been a laborious process, says Goube….(More)”

Solving some of the world’s toughest problems with the Global Open Policy Report

Curated on Posted on by Stefaan Verhulst

 at Creative Commons: “Open Policy is when governments, institutions, and non-profits enact policies and legislation that makes content, knowledge, or data they produce or fund available under a permissive license to allow reuse, revision, remix, retention, and redistribution. This promotes innovation, access, and equity in areas of education, data, software, heritage, cultural content, science, and academia.

For several years, Creative Commons has been tracking the spread of open policies around the world. And now, with the new Global Open Policy Report (PDF) by the Open Policy Network, we’re able to provide a systematic overview of open policy development.

screen-shot-2016-12-02-at-5-57-09-pmThe first-of-its-kind report gives an overview of open policies in 38 countries, across four sectors: education, science, data and heritage. The report includes an Open Policy Index and regional impact and local case studies from Africa, the Middle East, Asia, Australia, Latin America, Europe, and North America. The index measures open policy strength on two scales: policy strength and scope, and level of policy implementation. The index was developed by researchers from CommonSphere, a partner organization of CC Japan.

The Open Policy Index scores were used to classify countries as either Leading, Mid-Way, or Delayed in open policy development. The ten countries with the highest scores are Argentina, Bolivia, Chile, France, Kyrgyzstan, New Zealand, Poland, South Korea, Tanzania, and Uruguay…(More)

Arcep goes forward with crowdsourcing data for regulation in France

Curated on Posted on by Stefaan Verhulst

IIC: “France’s regulator, Arcep, says it is taking another step towards crowdsourcing to reflect users’ experience as accurately as possible, as part of a data-centric approach to regulation. It says it has decided to bring changes to its scoreboards on network and service coverage and quality, to provide users with more reliable and more representative measurements of fixed internet access and telephone services. To this end, it intends to make use of new digital tools that will enable any user to obtain a reliable, objective and reproducible measurement of how their individual access is performing. Crowdsourcing instruments will also allow Arcep to obtain a wealth of collaboratively produced information, which will help in identifying any market failures.

The objective over time: to reflect the user experience as accurately as possible, as part of a data-centric approach to regulation. “The aim of making information transparent is to allow citizen-consumers to steer the market”. To be able to commit fully to this new approach, an adjustment must be made to the current regulatory framework, and Arcep has launched a public consultation on a draft decision, amending the framework decision of 2013 on measuring and publishing fixed service QoS indicators. In particular, provisions regarding the quality of fixed internet access and telephone services, which have become superfluous, will be removed starting in the second half of 2017….(More)”

The age of analytics: Competing in a data-driven world

Curated on Posted on by Stefaan Verhulst

Updated report by the McKinsey Global Institute: “Back in 2011, the McKinsey Global Institute published a report highlighting the transformational potential of big data. Five years later, we remain convinced that this potential has not been overhyped. In fact, we now believe that our 2011 analyses gave only a partial view. The range of applications and opportunities has grown even larger today. The convergence of several technology trends is accelerating progress. The volume of data continues to double every three years as information pours in from digital platforms, wireless sensors, and billions of mobile phones. Data storage capacity has increased, while its cost has plummeted. Data scientists now have unprecedented computing power at their disposal, and they are devising ever more sophisticated algorithms….

There has been uneven progress in capturing value from data and analytics…

  • ƒ The EU public sector: Our 2011 report analyzed how the European Union’s public sector could use data and analytics to make government services more efficient, reduce fraud and errors in transfer payments, and improve tax collection, potentially achieving some €250 billion worth of annual savings. But only about 10 to 20 percent of this has materialized. Some agencies have moved more interactions online, and many (particularly tax agencies) have introduced pre-filled forms. But across Europe and other advanced economies, adoption and capabilities vary greatly. The complexity of existing systems and the difficulty of attracting scarce analytics talent with public-sector salaries have slowed progress. Despite this, we see even wider potential today for societies to use analytics to make more evidence-based decisions in many aspects of government. ƒ

US health care: To date, only 10 to 20 percent of the opportunities we outlined in 2011 have been realized by the US health-care sector. A range of barriers—including a lack of incentives, the difficulty of process and organizational changes, a shortage of technical talent, data-sharing challenges, and regulations—have combined to limit adoption. Within clinical operations, the biggest success has been the shift to electronic medical records, although the vast stores of data they contain have not yet been fully mined. While payers have been slow to capitalize on big data for accounting and pricing, a growing industry now aggregates and synthesizes clinical records, and analytics have taken on new importance in public health surveillance. Many pharmaceutical firms are using analytics in R&D, particularly in streamlining clinical trials. While the health-care sector continues to lag in adoption, there are enormous unrealized opportunities to transform clinical care and deliver personalized medicine… (More)”

Executive Summary (PDF–1MB)

Full Report (PDF–3MB)

Appendix (PDF–533KB)

Future of e-government: learning from the past

Curated on Posted on by Stefaan Verhulst

Special issue of SOCRATES edited by Manoj Dixit: “We are living in an era of digitization thus moving towards a digital government. The use of ICT in public-administration is beneficial and it is not mere a coincidence that the top 10 countries in e-government implementation (according to UN E-Government Survey 2016) are flourishing democracies. There has been a sharp rise in the number of countries using e-government to provide public services online through one stop-platform. According to the 2016 survey, 90 countries now offer one or more single entry portal on public information or online services, or both and 148 countries provide at-least one form of online transaction services. More and more countries are making efforts through e-government to ensure and increase inclusiveness, effectiveness, accountability and transparency in their public institutions. Across the globe, data for public information and security is being opened up. The 2016 survey shows that 128 countries now provide data-sets on government spending in machine readable formats. E-government and innovation seems to have provided significant opportunities to transform public administration into an instrument of sustainable development. The governments around the globe are rapidly transforming. The use of information and communication technology in public administration – combined with organizational change and new skills- seems to be improving public services and democratic processes and strengthening support to public policies. There has been an increased effort to utilize advanced electronic and mobile services that benefits all. Fixed and wireless broadband subscriptions have increased unevenly across regions, with Europe leading, but Africa still lagging behind. We have to focus on these substantial region disparities and growing divide. All countries agreed, in SDG 9, that a major effort is required to ensure universal access to internet in the least developed countries. The rise of Social media and its easy access seems to have enabled an increasing number of countries moving towards participatory decision making, in which developed European countries are among the top 50 performers. But, the issues of diminishing collective thinking and rising Individual thinking are some rising issues that we will have to deal with in the future. There are more sensitive issues like the new classification of citizens into literate-illiterate, e-literate and e-illiterate, that the governments need to look upon. It is a good sign that many developing countries are making good progress. Enhanced e-participation can support the realization of the SDGs by enabling more participatory decision making, but the success of e-government will ultimately depend upon our ability and capability to solve the contrasting issues raised due to this transition with sensitivity.

In this issue of SOCRATES we have discussed, this new era of Digital Government. We have focused on what we have learned from the past and the future we want. From discussions on the role of e-governance within the local government settings in a modern democratic state to the experience of an academia with online examination, we have tried to include every possible aspect of e-government….(More)”

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