Things Fall Apart: How Social Media Leads to a Less Stable World


Commentary by Curtis Hougland at Knowledge@Wharton: “James Foley. David Haines. Steven Sotloff. The list of people beheaded by followers of the Islamic State of Iraq and Syria (ISIS) keeps growing. The filming of these acts on video and distribution via social media platforms such as Twitter represent a geopolitical trend in which social media has become the new frontline for proxy wars across the globe. While social media does indeed advance connectivity and wealth among people, its proliferation at the same time results in a markedly less stable world.
That social media benefits mankind is irrefutable. I have been an evangelist for the power of new media for 20 years. However, technology in the form of globalized communication, transportation and supply chains conspires to make today’s world more complex. Events in any corner of the world now impact the rest of the globe quickly and sharply. Nations are being pulled apart along sectarian seams in Iraq, tribal divisions in Afghanistan, national interests in Ukraine and territorial fences in Gaza. These conflicts portend a quickening of global unrest, confirmed by Foreign Policy magazine’s map of civil protest. The ISIS videos are simply the exposed wire. I believe that over the next century, even great nations will Balkanize — break into smaller nations. One of the principal drivers of this Balkanization is social media Twitter .
Social media is a behavior, an expression of the innate human need to socialize and share experiences. Social media is not simply a set of technology channels and networks. Both the public and private sectors have underestimated the human imperative to behave socially. The evidence is now clear with more than 52% of the population living in cities and approximately 2 billion people active in social media globally. Some 96% of content emanates from individuals, not brands, media or governments — a volume that far exceeds participation in democratic elections.
Social media is not egalitarian, though. Despite the exponential growth of user-generated content, people prefer to congregate online around like-minded individuals. Rather than seek out new beliefs, people choose to reinforce their existing political opinions through their actions online. This is illustrated in Pew Internet’s 2014 study, “Mapping Twitter Topic Networks from Polarized Crowds to Community Clusters.” Individuals self-organize by affinity, and within affinity, by sensibility and personality. The ecosystem of social media is predicated on delivering more of what the user already likes. This, precisely, is the function of a Follow or Like. In this way, media coagulates rather than fragments online….”

New Data for a New Energy Future


(This post originally appeared on the blog of the U.S. Chamber of Commerce Foundation.)

Two growing concerns—climate change and U.S. energy self-sufficiency—have accelerated the search for affordable, sustainable approaches to energy production and use. In this area, as in many others, data-driven innovation is a key to progress. Data scientists are working to help improve energy efficiency and make new forms of energy more economically viable, and are building new, profitable businesses in the process.
In the same way that government data has been used by other kinds of new businesses, the Department of Energy is releasing data that can help energy innovators. At a recent “Energy Datapalooza” held by the department, John Podesta, counselor to the President, summed up the rationale: “Just as climate data will be central to helping communities prepare for climate change, energy data can help us reduce the harmful emissions that are driving climate change.” With electric power accounting for one-third of greenhouse gas emissions in the United States, the opportunities for improvement are great.
The GovLab has been studying the business applications of public government data, or “open data,” for the past year. The resulting study, the Open Data 500, now provides structured, searchable information on more than 500 companies that use open government data as a key business driver. A review of those results shows four major areas where open data is creating new business opportunities in energy and is likely to build many more in the near future.

Commercial building efficiency
Commercial buildings are major energy consumers, and energy costs are a significant business expense. Despite programs like LEED Certification, many commercial buildings waste large amounts of energy. Now a company called FirstFuel, based in Boston, is using open data to drive energy efficiency in these buildings. At the Energy Datapalooza, Swap Shah, the company’s CEO, described how analyzing energy data together with geospatial, weather, and other open data can give a very accurate view of a building’s energy consumption and ways to reduce it. (Sometimes the solution is startlingly simple: According to Shah, the largest source of waste is running heating and cooling systems at the same time.) Other companies are taking on the same kind of task – like Lucid, which provides an operating system that can track a building’s energy use in an integrated way.

Home energy use
A number of companies are finding data-driven solutions for homeowners who want to save money by reducing their energy usage. A key to success is putting together measurements of energy use in the home with public data on energy efficiency solutions. PlotWatt, for example, promises to help consumers “save money with real-time energy tracking” through the data it provides. One of the best-known companies in this area, Opower, uses a psychological strategy: it simultaneously gives people access to their own energy data and lets them compare their energy use to their neighbors’ as an incentive to save. Opower partners with utilities to provide this information, and the Virginia-based company has been successful enough to open offices in San Francisco, London, and Singapore. Soon more and more people will have access to data on their home energy use: Green Button, a government-promoted program implemented by utilities, now gives about 100 million Americans data about their energy consumption.

Solar power and renewable energy
As solar power becomes more efficient and affordable, a number of companies are emerging to support this energy technology. Clean Power Finance, for example, uses its database to connect solar entrepreneurs with sources of capital. In a different way, a company called Solar Census is analyzing publicly available data to find exactly where solar power can be produced most efficiently. The kind of analysis that used to require an on-site survey over several days can now be done in less than a minute with their algorithms.
Other kinds of geospatial and weather data can support other forms of renewable energy. The data will make it easier to find good sites for wind power stations, water sources for small-scale hydroelectric projects, and the best opportunities to tap geothermal energy.

Supporting new energy-efficient vehicles
The Tesla and other electric vehicles are becoming commercially viable, and we will soon see even more efficient vehicles on the road. Toyota has announced that its first fuel-cell cars, which run on hydrogen, will be commercially available by mid-2015, and other auto manufacturers have announced plans to develop fuel-cell vehicles as well. But these vehicles can’t operate without a network to supply power, be it electricity for a Tesla battery or hydrogen for a fuel cell.
It’s a chicken-and-egg problem: People won’t buy large numbers of electric or fuel-cell cars unless they know they can power them, and power stations will be scarce until there are enough vehicles to support their business. Now some new companies are facilitating this transition by giving drivers data-driven tools to find and use the power sources they need. Recargo, for example, provides tools to help electric car owners find charging stations and operate their vehicles.
The development of new energy sources will involve solving social, political, economic, and technological issues. Data science can help develop solutions and bring us more quickly to a new kind of energy future.
Joel Gurin, senior advisor at the GovLab and project director, Open Data 500. He also currently serves as a fellow of the U.S. Chamber of Commerce Foundation.

Google’s Waze announces government data exchange program with 10 initial partners


Josh Ong at TheNextWeb blog: “Waze today announced “Connected Citizens,” a new government partnership program that will see both parties exchange data in order to improve traffic conditions.

For the program, Waze will provide real-time anonymized crowdsourced traffic data to government departments in exchange for information on public projects like construction, road sensors, and pre-planned road closures.

The first 10 partners include:

  • Rio de Janeiro, Brazil
  • Barcelona, Spain and the Government of Catalonia
  • Jakarta, Indonesia
  • Tel Aviv, Israel
  • San Jose, Costa Rica
  • Boston, USA
  • State of Florida, USA
  • State of Utah, USA
  • Los Angeles County
  • The New York Police Department (NYPD)

Waze has also signed on five other government partners and has received applications from more than 80 municipal groups. The company ran an initial pilot program in Rio de Janeiro where it partnered with the city’s traffic control center to supplement the department’s sensor data with reports from Waze users.

At an event celebrating the launch, Di-Ann Eisnor, head of Growth at Waze noted that the data exchange will only include public alerts, such as accidents and closures.

We don’t share anything beyond that, such as where individuals are located and who they are,” she said.

Eisnor also made it clear that Waze isn’t selling the data. GPS maker TomTom came under fire several years ago after customers learned that the company had sold their data to police departments to help find the best places to put speed traps.

“We keep [the data] clean by making sure we don’t have a business model around it,” Eisnor added.

Waze will requires that new Connected Citizens partners “prove their dedication to citizen engagement and commit to use Waze data to improve city efficiency.”…”

Paris awaits result of referendum on how to spend €20m of city budget


in The Guardian: “Given €20m (£15.5m) of taxpayers’ money, what would Parisians do to improve their city? The final answer is expected after voting closes on Wednesday in the French capital’s first “participatory budget”.
City-dwellers of all ages and nationalities were given the chance to choose from 15 projects, including walls of vegetation, pop-up swimming pools and mini “learning gardens” in schools. The most popular will be included in the 2015 city’s spending plan. Work will begin on them in January.
The city’s mayor, Anne Hidalgo, said allowing people to decide the destination of 5% of the city hall investment budget every year from now until 2020 was “handing the keys of the budget to the citizens”.
Parisians were given a week to vote, either online or at mairies (council buildings) in each of the city’s 20 arrondissements.
As voting ended on Wednesday, the most popular choices reflected concern with the environment and the shortage of green spaces in the city centre, and a desire to breathe new life into its gloomiest corners.
A €2m project to cover at least 40 “blind” walls with plants to cheer up local areas and create a “microclimate and biodiversity” had received the most votes.
The second most popular was a €1.5m scheme to use derelict and abandoned areas around and under the périphérique – the city’s ring road – for concerts, exhibitions, film projections and other community events.
Third was a €1m project to introduce “learning gardens” in all infant and primary schools….
There are similar “participative democracy” schemes in hundreds of cities, including Toronto, Canada, and Porto Alegre in Brazil, which was the first to introduce it, in 1989, as well as in smaller communes in France. However, nowhere else is believed to have allotted such a significant sum of public money.
Hidalgo said the idea was “a new tool for citizens to participate allowing all Parisians to propose and choose projects that will make the Paris of tomorrow. They can have a real effect on local life. I see it as a major democratic innovation.”

A Vision for Happier Cities


Post by at the Huffington Post:“…Governments such as Bhutan and Venezuela are creating departments of happiness, and in both the US and UK, ‘nudge’ teams have been set up to focus on behavioral psychology. This gets more interesting when we bring in urban planning and neuroscience research, which shows that community aesthetics are a key contributor to our happiness at the same time positive emotions can change our thoughts, and lead to changes in our behaviors.
It was only after moving to New York City that I realized all my experiences… painting, advising executive boards, creative workshops, statistics and writing books about organizational change…gave me a unique set of tools to create the Dept. of Well Being and start a global social impact initiative, which is powered by public art installations entitled Happy Street Signs™.
New York City got the first Happy Street Signs last November. I used my paintings containing positive phrases like “Honk Less Love More” and “New York Loves You” to manufacture 200 government-specification street signs. They were then installed by a team of fifty volunteers around Manhattan and Brooklyn in 90 minutes. Whilst it was unofficial, the objective was to generate smiles for New Yorkers and then survey reactions. We got clipboards out and asked over 600 New Yorkers if they liked the Happy Street Signs and if they wanted more: 92.5 percent of those people said yes!…”

Why we’re failing to get the most out of open data


Victoria Lemieux at the WEF Blog: “An unprecedented number of individuals and organizations are finding ways to explore, interpret and use Open Data. Public agencies are hosting Open Data events such as meetups, hackathons and data dives. The potential of these initiatives is great, including support for economic development (McKinsey, 2013), anti-corruption (European Public Sector Information Platform, 2014) and accountability (Open Government Partnership, 2012). But is Open Data’s full potential being realized?
news item from Computer Weekly casts doubt. A recent report notes that, in the United Kingdom, poor data quality is hindering the government’s Open Data program. The report goes on to explain that – in an effort to make the public sector more transparent and accountable – UK public bodies have been publishing spending records every month since November 2010. The authors of the report, who conducted an analysis of 50 spending-related data releases by the Cabinet Office since May 2010, found that that the data was of such poor quality that using it would require advanced computer skills.
Far from being a one-off problem, research suggests that this issue is ubiquitous and endemic. Some estimates indicate that as much as 80 percent of the time and cost of an analytics project is attributable to the need to clean up “dirty data” (Dasu and Johnson, 2003).
In addition to data quality issues, data provenance can be difficult to determine. Knowing where data originates and by what means it has been disclosed is key to being able to trust data. If end users do not trust data, they are unlikely to believe they can rely upon the information for accountability purposes. Establishing data provenance does not “spring full blown from the head of Zeus.” It entails a good deal of effort undertaking such activities as enriching data with metadata – data about data – such as the date of creation, the creator of the data, who has had access to the data over time and ensuring that both data and metadata remain unalterable.
Similarly, if people think that data could be tampered with, they are unlikely to place trust in it; full comprehension of data relies on the ability to trace its origins….”

Francis Fukuyama’s ‘Political Order and Political Decay’


Book Review by David Runciman of  “Political Order and Political Decay: From the Industrial Revolution to the Globalisation of Democracy”, by Francis Fukuyama in the Financial TImes: “It is not often that a 600-page work of political science ends with a cliffhanger. But the first volume of Francis Fukuyama’s epic two-part account of what makes political societies work, published three years ago, left the big question unanswered. That book took the story of political order from prehistoric times to the dawn of modern democracy in the aftermath of the French Revolution. Fukuyama is still best known as the man who announced in 1989 that the birth of liberal democracy represented the end of history: there were simply no better ideas available. But here he hinted that liberal democracies were not immune to the pattern of stagnation and decay that afflicted all other political societies. They too might need to be replaced by something better. So which was it: are our current political arrangements part of the solution, or part of the problem?
Political Order and Political Decay is his answer. He squares the circle by insisting that democratic institutions are only ever one component of political stability. In the wrong circumstances they can be a destabilising force as well. His core argument is that three building blocks are required for a well-ordered society: you need a strong state, the rule of law and democratic accountability. And you need them all together. The arrival of democracy at the end of the 18th century opened up that possibility but by no means guaranteed it. The mere fact of modernity does not solve anything in the domain of politics (which is why Fukuyama is disdainful of the easy mantra that failing states just need to “modernise”).
The explosive growth in industrial capacity and wealth that the world has experienced in the past 200 years has vastly expanded the range of political possibilities available, for better and for worse (just look at the terrifying gap between the world’s best functioning societies – such as Denmark – and the worst – such as the Democratic Republic of Congo). There are now multiple different ways state capacity, legal systems and forms of government can interact with each other, and in an age of globalisation multiple different ways states can interact with each other as well. Modernity has speeded up the process of political development and it has complicated it. It has just not made it any easier. What matters most of all is getting the sequence right. Democracy doesn’t come first. A strong state does. …”

Creating a national citizen engagement process for energy policy


Paper by Nick Pidgeon et al in the Proceedings of the National Academy of Sciences (PNAS): “This paper examines some of the science communication challenges involved when designing and conducting public deliberation processes on issues of national importance. We take as our illustrative case study a recent research project investigating public values and attitudes toward future energy system change for the United Kingdom. National-level issues such as this are often particularly difficult to engage the public with because of their inherent complexity, derived from multiple interconnected elements and policy frames, extended scales of analysis, and different manifestations of uncertainty. With reference to the energy system project, we discuss ways of meeting a series of science communication challenges arising when engaging the public with national topics, including the need to articulate systems thinking and problem scale, to provide balanced information and policy framings in ways that open up spaces for reflection and deliberation, and the need for varied methods of facilitation and data synthesis that permit access to participants’ broader values. Although resource intensive, national-level deliberation is possible and can produce useful insights both for participants and for science policy.”

France Announces An Ambitious New Data Strategy


at TechCrunch: “After four long months of speculations and political maneuvering, the French Government finally announced that France is getting its first Chief Data Officer….
First, it’s all about pursuing Etalab’s work when it comes to open data. The small team acted as a startup and quickly iterated on its central platform and multiple side projects. It came up with pragmatic solutions to complicated public issues, such as public health data or fiscal policy simulation. France is now the fourth country in the United Nations e-government survey.
Now, the CDO will have even more official and informal legitimacy to ask other ministries to release data sets. It’s not just about following open government theories — it’s not just about releasing public data to serve the public interest. The team can also simulate new policies before they are implemented, and share recommendations with the ministries working on these new policies.
When a new policy is written, the Government should evaluate all the ins and outs of it before implementation. Citizens should expect no less from their government.
At a larger scale, this nomination is very significant for the French Government. For years, its digital strategy was mostly about finding the best way to communicate through the Internet. But when it came to creating new policies, computers couldn’t help them.
Also announced today, the Government is modernizing and unifying its digital platform between all its ministries and services — it’s never too late. The CDO team will work closely with the DISIC to design this platform — it should be a multi-year project.
Finally, the Government will invest $160 million (€125 million) to innovate in the public sector when it makes sense. In other words, the government will work with private companies (and preferably young innovative companies) to improve the infrastructure that powers the public sector.
France is the first European country to get a Chief Data Officer…”

Smart Inclusive Cities: How New Apps, Big Data, and Collaborative Technologies Are Transforming Immigrant Integration


New report by Meghan Benton for the Migration Policy Institute: “The spread of smartphones—cellphones with high-speed Internet access and geolocation technology—is transforming urban life. While many smartphone apps are largely about convenience, policymakers are beginning to explore their potential to address social challenges from disaster response to public health. And cities, in North America and Europe alike, are in the vanguard in exploring creative uses for these apps, including how to improve engagement.
For disadvantaged and diverse populations, accessing city services through a smartphone can help overcome language or literacy barriers and thus increase interactions with city officials. For those with language needs, smartphones allow language training to be accessed anywhere and at any time. More broadly, cities have begun mining the rich datasets that smartphones collect, to help attune services to the needs of their whole population. A new crop of social and civic apps offer new tools to penetrate hard-to-reach populations, including newly arrived and transient groups.
While these digital developments offer promising opportunities for immigrant integration efforts, smartphone apps’ potential to address social problems should not be overstated. In spite of potential shortcomings, since immigrant integration requires a multipronged policy response, any additional tools—especially inexpensive ones—should be examined.
This report explores the kinds of opportunities smartphones and apps are creating for the immigrant integration field. It provides a first look at the opportunities and tradeoffs that smartphones and emerging technologies offer for immigrant integration, and how they might deepen—or weaken—city residents’ sense of belonging…” (Download Report)