AI chatbots do work of civil servants in productivity trial

Curated on Posted on by Stefaan Verhulst

Article by Paul Seddon: “Documents disclosed to the BBC have shed light on the use of AI-powered chatbot technology within government.

The chatbots have been used to analyse lengthy reports – a job that would normally be done by humans.

The Department for Education, which ran the trial, hopes it could boost productivity across Whitehall.

The PCS civil service union says it does not object to the use of AI – but clear guidelines are needed “so the benefits are shared by workers”.

The latest generation of chatbots, powered by artificial intelligence (AI), can quickly analyse reams of information, including images, to answer questions and summarise long articles.

They are expected to upend working practices across the economy in the coming years, and the government says they will have “significant implications” for the way officials work in future.

The education department ran the eight-week study over the summer under a contract with London-based company Faculty.ai, to test how so-called large language models (LLMs) could be used by officials.

The firm’s researchers used its access to a premium version of ChatGPT, the popular chatbot developed by OpenAI, to analyse draft local skills training plans that had been sent to the department to review.

These plans, drawn up by bodies representing local employers, are meant to influence the training offered by local further education colleges.

Results from the pilot are yet to be published, but documents and emails requested by the BBC under Freedom of Information laws offer an insight into the project’s aims.

According to an internal document setting out the reasons for the study, a chatbot would be used to summarise and compare the “main insights and themes” from the training plans.

The results, which were to be compared with summaries produced by civil servants, would test how Civil Service “productivity” might be improved.

It added that language models could analyse long, unstructured documents “where previously the only other option for be for individuals to read through all the reports”.

But the project’s aims went further, with hopes the chatbot could help provide “useful insights” that could help the department’s skills unit “identify future skills needs across the country”…(More)”.

To redesign democracy, the U.S. should borrow an idea from Dublin

Curated on Posted on by Stefaan Verhulst

Article by Claudia Chwalisz and Zia Khan: “…Let’s start with some of the mechanics: The typical citizens’ assembly convenes community members from all walks of life to study, deliberate, and provide recommendations to policy questions on behalf of the larger public. Crucially, these representatives are randomly selected through a lottery (also known as sortition) and serve temporarily, as with jury duty.The idea is to reach beyond the typical folks who show up at a school board meeting or that run for office but instead engage a true cross-section of the community. Assemblies make every citizen a potential representative of the people, not just a vote to be turned out. 

While citizen’s assemblies were eclipsed as a tool of governance as elections came to define democracy, the idea actually dates back to ancient Athens and shaped early democratic institutions in America, like the jury system. Now, as the United States grapples with its own challenges of division and discord and the 2024 elections loom, this old idea points us toward new ways of giving people real voice and power. 

Assemblies can create good conditions for people to have honest conversations, grapple with tradeoffs, and understand different points of view. As shown in other equally diverse and large countries, citizens’ assemblies can be instrumental in addressing issues that have proven particularly divisive or have been susceptible to political stagnation, such as homelessness, climate change, land use, safety and policing, abortion, transgender rights, migration, and others.

In most places, assemblies have been only advisory thus far—but the moral authority of speaking on behalf of the people and hard-won consensus can be powerful. In Ireland and many other places, they’ve been organized by public authorities as a way to supplement input from elected officials…(More)”.

Can Google Trends predict asylum-seekers’ destination choices?

Curated on Posted on by Stefaan Verhulst

Paper by Haodong Qi & Tuba Bircan: “Google Trends (GT) collate the volumes of search keywords over time and by geographical location. Such data could, in theory, provide insights into people’s ex ante intentions to migrate, and hence be useful for predictive analysis of future migration. Empirically, however, the predictive power of GT is sensitive, it may vary depending on geographical context, the search keywords selected for analysis, as well as Google’s market share and its users’ characteristics and search behavior, among others. Unlike most previous studies attempting to demonstrate the benefit of using GT for forecasting migration flows, this article addresses a critical but less discussed issue: when GT cannot enhance the performances of migration models. Using EUROSTAT statistics on first-time asylum applications and a set of push-pull indicators gathered from various data sources, we train three classes of gravity models that are commonly used in the migration literature, and examine how the inclusion of GT may affect models’ abilities to predict refugees’ destination choices. The results suggest that the effects of including GT are highly contingent on the complexity of different models. Specifically, GT can only improve the performance of relatively simple models, but not of those augmented by flow Fixed-Effects or by Auto-Regressive effects. These findings call for a more comprehensive analysis of the strengths and limitations of using GT, as well as other digital trace data, in the context of modeling and forecasting migration. It is our hope that this nuanced perspective can spur further innovations in the field, and ultimately bring us closer to a comprehensive modeling framework of human migration…(More)”.

Understanding the policy impact of Citizens’ Assemblies: a dispatch from Gdansk

Curated on Posted on by Stefaan Verhulst

Article by Adela Gąsiorowska: “Whilst Citizens’ Assemblies are spreading in practice, significant doubts remain about the extent to which they and similar processes actually influence public policies. My research investigates Poland’s first Citizens’ Assemblies, finding that although on the surface, they seemed to achieve a high level of policy impact, a closer look reveals a less clear-cut picture, and reasons to be cautious about the claims we can make about them.

The Gdansk Citizens Assemblies in 2016-17 were the first Citizens’ Assemblies organised in Poland and they led to popularisation of this participatory tool in other Polish cities. After Gdansk, nine more Citizens’ Assemblies were organised in seven different Polish municipalities. The Gdansk Assemblies are an interesting case study to analyse policy impact for two reasons. Firstly, sufficient time has elapsed to allow us to track the implementation of policy recommendations. Secondly, the president of the city claimed that the recommendations would be treated as binding.

Such a declaration could suggest that policy impact of the Gdansk Assemblies would be stronger than in case of other, non-binding assemblies. However, my research suggests that the general impact of these processes was in fact, limited for several reasons. In particular, not all their recommendations influenced public policies to the same extent, and the process was perceived by some of its participants as a tool for legitimating the decisions made by public officials…(More)”.

Hopes over fears: Can democratic deliberation increase positive emotions concerning the future?

Curated on Posted on by Stefaan Verhulst

Paper by S. Ahvenharju, M. Minkkinen, and F. Lalot: “Deliberative mini-publics have often been considered to be a potential way to promote future-oriented thinking. Still, thinking about the future can be hard as it can evoke negative emotions such as stress and anxiety. This article establishes why a more positive outlook towards the future can benefit long-term decision-making. Then, it explores whether and to what extent deliberative mini-publics can facilitate thinking about the future by moderating negative emotions and encouraging positive emotions. We analyzed an online mini-public held in the region of Satakunta, Finland, organized to involve the public in the drafting process of a regional plan extending until the year 2050. In addition to the standard practices related to mini-publics, the Citizens’ Assembly included an imaginary time travel exercise, Future Design, carried out with half of the participants. Our analysis makes use of both survey and qualitative data. We found that democratic deliberation can promote positive emotions, like hopefulness and compassion, and lessen negative emotions, such as fear and confusion, related to the future. There were, however, differences in how emotions developed in the various small groups. Interviews with participants shed further light onto how participants felt during the event and how their sentiments concerning the future changed…(More)”.

These Prisoners Are Training AI

Curated on Posted on by Stefaan Verhulst

Article by Morgan Meaker: “…Around the world, millions of so-called “clickworkers” train artificial intelligence models, teaching machines the difference between pedestrians and palm trees, or what combination of words describe violence or sexual abuse. Usually these workers are stationed in the global south, where wages are cheap. OpenAI, for example, uses an outsourcing firm that employs clickworkers in Kenya, Uganda, and India. That arrangement works for American companies, operating in the world’s most widely spoken language, English. But there are not a lot of people in the global south who speak Finnish.

That’s why Metroc turned to prison labor. The company gets cheap, Finnish-speaking workers, while the prison system can offer inmates employment that, it says, prepares them for the digital world of work after their release. Using prisoners to train AI creates uneasy parallels with the kind of low-paid and sometimes exploitive labor that has often existed downstream in technology. But in Finland, the project has received widespread support.

“There’s this global idea of what data labor is. And then there’s what happens in Finland, which is very different if you look at it closely,” says Tuukka Lehtiniemi, a researcher at the University of Helsinki, who has been studying data labor in Finnish prisons.

For four months, Marmalade has lived here, in Hämeenlinna prison. The building is modern, with big windows. Colorful artwork tries to enforce a sense of cheeriness on otherwise empty corridors. If it wasn’t for the heavy gray security doors blocking every entry and exit, these rooms could easily belong to a particularly soulless school or university complex.

Finland might be famous for its open prisons—where inmates can work or study in nearby towns—but this is not one of them. Instead, Hämeenlinna is the country’s highest-security institution housing exclusively female inmates. Marmalade has been sentenced to six years. Under privacy rules set by the prison, WIRED is not able to publish Marmalade’s real name, exact age, or any other information that could be used to identify her. But in a country where prisoners serving life terms can apply to be released after 12 years, six years is a heavy sentence. And like the other 100 inmates who live here, she is not allowed to leave…(More)”.

Open Science and Data Protection: Engaging Scientific and Legal Contexts

Curated on Posted on by Stefaan Verhulst

Editorial Paper of Special Issue edited by Ludovica Paseri: “This paper analyses the relationship between open science policies and data protection. In order to tackle the research data paradox of the contemporary science, i.e., the tension between the pursuit of data-driven scientific research and the crisis of repeatability or reproducibility of science, a theoretical perspective suggests a potential convergence between open science and data protection. Both fields regard governance mechanisms that shall take into account the plurality of interests at stake. The aim is to shed light on the processing of personal data for scientific research purposes in the context of open science. The investigation supports a threefold need: that of broadening the legal debate; of expanding the territorial scope of the analysis, in addition to the extra-territoriality effects of the European Union’s law; and an interdisciplinary discussion. Based on these needs, four perspectives are then identified, that encompass the challenges related to data processing in the context of open science: (i) the contextual and epistemological perspectives; (ii) the legal coordination perspectives; (iii) the governance perspectives; and (iv) the technical perspectives…(More)”.

Surveys Provide Insight Into Three Factors That Encourage Open Data and Science

Curated on Posted on by Stefaan Verhulst

Article by Joshua Borycz, Alison Specht and Kevin Crowston: “Open Science is a game changer for researchers and the research community. The UNESCO Open Science recommendations in 2021 suggest that the practice of Open Science is a win-win for researchers as they gain from others’ work while making contributions, which in turn benefits the community, as transparency of conclusions and hence confidence in new knowledge improves.

Over a 10-year period Carol Tenopir of DataONE and her team conducted a global survey of scientists, managers and government workers involved in broad environmental science activities about their willingness to share data and their opinion of the resources available to do so (Tenopir et al., 2011, 2015, 2018, 2020). Comparing the responses over that time shows a general increase in the willingness to share data (and thus engage in open science).

A higher willingness to share data corresponded with a decrease in satisfaction with data sharing resources across nations.

The most surprising result was that a higher willingness to share data corresponded with a decrease in satisfaction with data sharing resources across nations (e.g., skills, tools, training) (Fig.1). That is, researchers who did not want to share data were satisfied with the available resources, and those that did want to share data were dissatisfied. Researchers appear to only discover that the tools are insufficient when they begin the hard work of engaging in open science practices. This indicates that a cultural shift in the attitudes of researchers needs to precede the development of support and tools for data management…(More)”.

Picture of a graph showing the correlation between the factors of willingness to share and satisfaction with resources for data sharing for six groups of nations.
Fig.1: Correlation between the factors of willingness to share and satisfaction with resources for data sharing for six groups of nations.

Citizens call for sufficiency and regulation — A comparison of European citizen assemblies and National Energy and Climate Plans

Curated on Posted on by Stefaan Verhulst

Paper by Jonas Lage et al: “There is a growing body of scientific evidence supporting sufficiency as an inevitable strategy for mitigating climate change. Despite this, sufficiency plays a minor role in existing climate and energy policies. Following previous work on the National Energy and Climate Plans of EU countries, we conduct a similar content analysis of the recommendations made by citizen assemblies on climate change mitigation in ten European countries and the EU, and compare the results of these studies. Citizen assemblies are representative mini-publics and enjoy a high level of legitimacy.

We identify a total of 860 mitigation policy recommendations in the citizen assemblies’ documents, of which 332 (39 %) include sufficiency. Most of the sufficiency policies relate to the mobility sector, the least relate to the buildings sector. Regulatory instruments are the most often proposed means for achieving sufficiency, followed by fiscal and economic instruments. The average approval rate of sufficiency policies is high (93 %), with the highest rates for regulatory policies.

Compared to National Energy and Climate Plans, the citizen assembly recommendations include a significantly higher share of sufficiency policies (factor three to six) with a stronger focus on regulatory policies. Consequently, the recommendations can be interpreted as a call for a sufficiency turn and a regulatory turn in climate mitigation politics. These results suggest that the observed lack of sufficiency in climate policy making is not due to a lack of legitimacy, but rather reflects a reluctance to implement sufficiency policies, the constitution of the policy making process and competing interests…(More)”.

EU Parliament pushes for more participatory tools for Europeans

Curated on Posted on by Stefaan Verhulst

Article by Silvia Ellena: “A majority of EU lawmakers adopted a report on Thursday (14 September) calling for more participatory tools at EU level. The report, which has no direct legislative impact, passed with 316 votes in favour, 137 against and 47 abstentions.

“We send a clear message to upgrade our democracy, a new EU Agora that involves citizens in European democratic life,” said Alin Mituța (Renew), co-rapporteur on the file, following the adoption of the report.

In the report, the Parliament called for the creation of a European Agora, an annual “structured participation mechanism” composed of citizens, who would deliberate on the EU’s priorities for the year ahead, providing input for the Commission work plan.

Moreover, EU lawmakers called for the creation of a one-stop-shop for all the existing instruments to make sure citizens have easier access to them.

The report also encourages increased use of mini-publics as well as the institutionalisation of other deliberative processes, such as the European Citizens’ Panels, which were set up by the Commission as a follow-up to the EU-wide democratic experiment known as the Conference on the Future of Europe (CoFoE).

These panels, made of randomly selected citizens, were called to deliberate on upcoming legislation earlier this year.

Other participatory tools suggested in the report include EU-wide referendums on key EU policies as well as pan-European online citizens’ consultations to increase citizens’ knowledge of the EU as well as their trust in EU decision-making.

Finally, the Parliament called for an increased focus on the impact of EU policies on youth, suggesting the use of the ‘youth check’, a monitoring tool which has been promoted by the European Youth Forum and included in the CoFoE recommendations.

Other European institutions are already experimenting with the youth check, such as the European Economic and Social Committee (EESC), whose recently appointed president included a youth test among the priorities for his mandate…

According to EU lawmakers, citizens’ participation plays a key role in strengthening democracy and the EU Commission should develop a “comprehensive European strategy to enhance citizenship competences in the EU”…(More)”.