The Art of Managing Complex Collaborations


Eric Knight, Joel Cutcher-Gershenfeld, and Barbara Mittleman at MIT Sloan Management Review: “It’s not easy for stakeholders with widely varying interests to collaborate effectively in a consortium. The experience of the Biomarkers Consortium offers five lessons on how to successfully navigate the challenges that arise….

Society’s biggest challenges are also its most complex. From shared economic growth to personalized medicine to global climate change, few of our most pressing problems are likely to have simple solutions. Perhaps the only way to make progress on these and other challenges is by bringing together the important stakeholders on a given issue to pursue common interests and resolve points of conflict.

However, it is not easy to assemble such groups or to keep them together. Many initiatives have stumbled and disbanded. The Biomarkers Consortium might have been one of them, but this consortium beat the odds, in large part due to the founding parties’ determination to make it work. Nine years after it was founded, this public-private partnership, which is managed by the Foundation for the National Institutes of Health and based in Bethesda, Maryland, is still working to advance the availability of biomarkers (biological indicators for disease states) as tools for drug development, including applications at the frontiers of personalized medicine.

The Biomarkers Consortium’s mandate — to bring together, in the group’s words, “the expertise and resources of various partners to rapidly identify, develop, and qualify potential high-impact biomarkers particularly to enable improvements in drug development, clinical care, and regulatory decision-making” — may look simple. However, the reality has been quite complex. The negotiations that led to the consortium’s formation in 2006 were complicated, and the subsequent balancing of common and competing interests remains challenging….

Many in the biomedical sector had seen the need to tackle drug discovery costs for a long time, with multiple companies concurrently spending millions, sometimes billions, of dollars only to hit common dead ends in the drug development process. In 2004 and 2005, then National Institutes of Health director Elias Zerhouni convened key people from the U.S. Food and Drug Administration, the NIH, and the Pharmaceutical Research and Manufacturers of America to create a multistakeholder forum.

Every member knew from the outset that their fellow stakeholders represented many divergent and sometimes opposing interests: large pharmaceutical companies, smaller entrepreneurial biotechnology companies, FDA regulators, NIH science and policy experts, university researchers and nonprofit patient advocacy organizations….(More)”

2015 Hype Cycle for Emerging Technologies


Gartner: “The journey to digital business continues as the key theme of Gartner, Inc.’s “Hype Cycle for Emerging Technologies, 2015.” New to the Hype Cycle this year is the emergence of technologies that support what Gartner defines as digital humanism — the notion that people are the central focus in the manifestation ofdigital businesses and digital workplaces.

The Hype Cycle for Emerging Technologies report is the longest-running annual Hype Cycle, providing a cross-industry perspective on the technologies and trends that business strategists, chief innovation officers, R&D leaders, entrepreneurs, global market developers and emerging-technology teams should consider in developing emerging-technology portfolios.

“The Hype Cycle for Emerging Technologies is the broadest aggregate Gartner Hype Cycle, featuring technologies that are the focus of attention because of particularly high levels of interest, and those that Gartner believes have the potential for significant impact,” said Betsy Burton, vice president and distinguished analyst at Gartner. “This year, we encourage CIOs and other IT leaders to dedicate time and energy focused on innovation, rather than just incremental business advancement, while also gaining inspiration by scanning beyond the bounds of their industry.”

Major changes in the 2015 Hype Cycle for Emerging Technologies (see Figure 1) include the placement ofautonomous vehicles, which have shifted from pre-peak to peak of the Hype Cycle. While autonomous vehicles are still embryonic, this movement still represents a significant advancement, with all major automotive companies putting autonomous vehicles on their near-term roadmaps. Similarly, the growing momentum (from post-trigger to pre-peak) in connected-home solutions has introduced entirely new solutions and platforms enabled by new technology providers and existing manufacturers.

Figure 1. Hype Cycle for Emerging Technologies, 2015

Source: Gartner (August 2015)

“As enterprises continue the journey to becoming digital businesses, identifying and employing the right technologies at the right time will be critical,” said Ms. Burton. “As we have set out on the Gartner roadmap to digital business, there are six progressive business era models that enterprises can identify with today and to which they can aspire in the future….(More)”

Addressing Global Data Sharing Challenges


Commentary by George C. Alter and Mary Vardigan: “This issue of the Journal of Empirical Research on Human Research Ethics highlights the ethical issues that arise when researchers conducting projects in low- and middle-income countries seek to share the data they produce. Although sharing data is considered a best practice, the barriers to doing so are considerable and there is a need for guidance and examples. To that end, the authors of this article reviewed the articles in this special issue to identify challenges common to the five countries and to offer some practical advice to assist researchers in navigating this “uncharted territory,” as some termed it. Concerns around informed consent, data management, data dissemination, and validation of research contributions were cited frequently as particularly challenging areas, so the authors focused on these four topics with the goal of providing specific resources to consult as well as examples of successful projects attempting to solve many of the problems raised….(More)”

Citizen Urban Science


New report by Anthony Townsend and Alissa Chisholm at the Cities of Data Project: “Over the coming decades, the world will continue to urbanize rapidly amidst an historic migration of computing power off the desktop, unleashing new opportunities for data collection that reveal how cities function. In a recent report, Making Sense of the Science of Cities (bit.ly/sciencecities) we described an emerging global research movement that seeks establish a new urban science built atop this new infrastructure of instruments. But will this new intellectual venture be an inclusive endeavor? What role is 1 there for the growing ranks of increasingly well-equipped and well-informed citizen volunteers and amateur investigators to work alongside professional scientists? How are researchers, activists and city governments exploring that potential today? Finally, what can be done to encourage and accelerate experimentation?

This report examines three case studies that provide insight into emerging models of citizen science, highlighting the possibilities of citizen-university-government collaborative research, and the important role of open data platforms to enable these partnerships….(More)”

Ethics in Public Policy and Management: A global research companion


New book edited by Alan Lawton, Zeger van der Wal, and Leo Huberts: “Ethics in Public Policy and Management: A global research companion showcases the latest research from established and newly emerging scholars in the fields of public management and ethics. This collection examines the profound changes of the last 25 years, including the rise of New Public Management, New Public Governance and Public Value; how these have altered practitioners’ delivery of public services; and how academics think about those services.

Drawing on research from a broad range of disciplines, Ethics in Public Policy and Management looks to reflect on this changing landscape. With contributions from Asia, Australasia, Europe and the USA, the collection is grouped into five main themes:

  • theorising the practice of ethics;
  • understanding and combating corruption;
  • managing integrity;
  • ethics across boundaries;
  • expanding ethical policy domains.

This volume will prove thought-provoking for educators, administrators, policy makers and researchers across the fields of public management, public administration and ethics….(More)”

Content Volatility of Scientific Topics in Wikipedia: A Cautionary Tale


Paper by Wilson AM and Likens GE at PLOS: “Wikipedia has quickly become one of the most frequently accessed encyclopedic references, despite the ease with which content can be changed and the potential for ‘edit wars’ surrounding controversial topics. Little is known about how this potential for controversy affects the accuracy and stability of information on scientific topics, especially those with associated political controversy. Here we present an analysis of the Wikipedia edit histories for seven scientific articles and show that topics we consider politically but not scientifically “controversial” (such as evolution and global warming) experience more frequent edits with more words changed per day than pages we consider “noncontroversial” (such as the standard model in physics or heliocentrism). For example, over the period we analyzed, the global warming page was edited on average (geometric mean ±SD) 1.9±2.7 times resulting in 110.9±10.3 words changed per day, while the standard model in physics was only edited 0.2±1.4 times resulting in 9.4±5.0 words changed per day. The high rate of change observed in these pages makes it difficult for experts to monitor accuracy and contribute time-consuming corrections, to the possible detriment of scientific accuracy. As our society turns to Wikipedia as a primary source of scientific information, it is vital we read it critically and with the understanding that the content is dynamic and vulnerable to vandalism and other shenanigans….(More)”

Changing change management


Boris Ewenstein, Wesley Smith, and Ashvin Sologar at McKinsey: “Change management as it is traditionally applied is outdated. We know, for example, that 70 percent of change programs fail to achieve their goals, largely due to employee resistance and lack of management support. We also know that when people are truly invested in change it is 30 percent more likely to stick. While companies have been obsessing about how to use digital to improve their customer-facing businesses, the application of digital tools to promote and accelerate internal change has received far less scrutiny. However, applying new digital tools can make change more meaningful—and durable—both for the individuals who are experiencing it and for those who are implementing it.

The advent of digital change tools comes at just the right time. Organizations today must simultaneously deliver rapid results and sustainable growth in an increasingly competitive environment. They are being forced to adapt and change to an unprecedented degree: leaders have to make decisions more quickly; managers have to react more rapidly to opportunities and threats; employees on the front line have to be more flexible and collaborative. Mastering the art of changing quickly is now a critical competitive advantage…..

Digitizing five areas in particular can help make internal change efforts more effective and enduring.

1. Provide just-in-time feedback

The best feedback processes are designed to offer the right information when the recipient can actually act on it. Just-in-time feedback gives recipients the opportunity to make adjustments to their behavior and to witness the effects of these adjustments on performance….

2. Personalize the experience

Personalization is about filtering information in a way that is uniquely relevant to the user and showing each individual’s role in and contribution to a greater group goal. An easy-to-use system can be an effective motivator and engender positive peer pressure….

3. Sidestep hierarchy

Creating direct connections among people across the organization allows them to sidestep cumbersome hierarchal protocols and shorten the time it takes to get things done. It also fosters more direct and instant connections that allow employees to share important information, find answers quickly, and get help and advice from people they trust.

4. Build empathy, community, and shared purpose

In increasingly global organizations, communities involved in change efforts are often physically distant from one another. Providing an outlet for colleagues to share and see all the information related to a task, including progress updates and informal commentary, can create an important esprit de corps….

5. Demonstrate progress

Organizational change is like turning a ship: the people at the front can see the change but the people at the back may not notice for a while. Digital change tools are helpful in this case to communicate progress so that people can see what is happening in real time. More sophisticated tools can also show individual contributions toward the common goal. We have seen how this type of communication makes the change feel more urgent and real, which in turn creates momentum that can help push an organization to a tipping point where a new way of doing things becomes the way things are done….(More)

Open data can unravel the complex dealings of multinationals


 in The Guardian: “…Just like we have complementary currencies to address shortcomings in national monetary systems, we now need to encourage an alternative accounting sector to address shortcomings in global accounting systems.

So what might this look like? We already are seeing the genesis of this in the corporate open data sector. OpenCorporates in London has been a pioneer in this field, creating a global unique identifier system to make it easier to map corporations. Groups like OpenOil in Berlin are now using the OpenCorporates classification system to map companies like BP. Under the tagline “Imagine an open oil industry”, they have also begun mapping ground-level contract and concession data, and are currently building tools to allow the public to model the economics of particular mines and oil fields. This could prove useful in situations where doubt is cast on the value of particular assets controlled by public companies in politically fragile states.

 OpenOil’s objective is not just corporate transparency. Merely disclosing information does not advance understanding. OpenOil’s real objective is to make reputable sources of information on oil companies usable to the general public. In the case of BP, company data is already deposited in repositories like Companies House, but in unusable, jumbled and jargon-filled pdf formats. OpenOil seeks to take such transparency, and turn it into meaningful transparency.

According to OpenOil’s Anton Rühling, a variety of parties have started to use their information. “During the recent conflicts in Yemen we had a sudden spike in downloads of our Yemeni oil contract information. We traced this to UAE, where a lot of financial lawyers and investors are based. They were clearly wanting to see how the contracts could be affected.” Their BP map even raised interest from senior BP officials. “We were contacted by finance executives who were eager to discuss the results.”

Open mapping

Another pillar of the alternative accounting sector that is emerging are supply chain mapping systems. The supply chain largely remains a mystery. In standard corporate accounts suppliers appear as mere expenses. No information is given about where the suppliers are based and what their standards are. In the absence of corporate management volunteering that information, Sourcemap has created an open platform for people to create supply chain maps themselves. Progressively-minded companies – such as Fairphone – have now begun to volunteer supply chain information on the platform.

One industry forum that is actively pondering alternative accounting is ICAEW’s AuditFutures programme. They recently teamed up with the Royal College of Art’s service design programme to build design thinking into accounting practice. AuditFuture’s Martin Martinoff wants accountants’ to perceive themselves as being creative innovators for the public interest. “Imagine getting 10,000 auditors online together to develop an open crowdsourced audit platform.”…(More)

Citizen Science used in studying Seasonal Variation in India


Rohin Daswani at the Commons Lab, Woodrow Wilson International Center for Scholars: “Climate change has started affecting many countries around the world. While every country is susceptible to the risks of global warming some countries, such as India, are especially vulnerable.

India’s sheer dependence on rainfall to irrigate its vast agricultural lands and to feed its economy makes it highly vulnerable to climate change. A report from the UN Intergovernmental Panel on Climate Change (IPCC) predicts global temperature will increase between 0.3 and 4.8 degrees Celsius and sea levels will rise 82cm (32 in) by the late 21st century. But what effect will the changing rainfall pattern have on the seasonal variation?

One way to study seasonal variation in India is to analyze the changing patterns of flowering and fruiting of common trees like the Mango and Amaltas trees. SeasonWatch , a program part of the National Center for Biological Sciences (NCBS), the biological wing of the Tata Institute for Fundamental Research, does exactly that. It is an India-wide program that studies the changing seasons by monitoring the seasonal cycles of flowering, fruiting and leaf flush of common trees. And how does it do that? It does it by utilizing the idea of Citizen Science. Anybody, be it children or adults, interested in trees and the effects of climate change can participate. All they have to do is register, select a tree near them and monitor it every week. The data is uploaded to a central website and is analyzed for changing patterns of plant life, and the effects of climate change on plant life cycle. The data is also open source so anyone can get access to it if they wish to. With all this information one could answer questions which were previously impossible to answer such as:

  • How does the flowering of Neem change across India?
  • Is fruiting of Tamarind different in different parts of the country depending on rainfall in the previous year?
  • Is year to year variation in flowering and fruiting time of Mango related to Winter temperatures?

Using Citizen Science and crowdsourcing, programs such as SeasonWatch have expanded the scope and work of conservation biology in various ecosystems across India….(More)”

Designing Successful Governance Groups


The Berkman Center for Internet & Society, together with the Global Network of Internet and Society Research Centers (NoC), is pleased to announce the release of a new publication, “Designing Successful Governance Groups: Lessons for Leaders from Real-World Examples,” authored by Ryan Budish, Sarah Myers West, and Urs Gasser.

Solutions to many of the world’s most pressing governance challenges, ranging from natural resource management to the governance of the Internet, require leaders to engage in multistakeholder processes. Yet, relatively little is known how to successfully lead such processes.  This paper outlines a set of useful, actionable steps for policymakers and other stakeholders charged with creating, convening, and leading governance groups. The tools for success described in this document are distilled from research published earlier this year by Berkman and the NoC, a comprehensive report entitled “Multistakeholder as Governance Groups: Observations From Case Studies,” which closely examines 12 examples of real-world governance structures from around the globe and draws new conclusions about how to successfully form and operate governance groups.

This new publication, “Designing Successful Governance Groups,” focuses on the operational recommendations drawn from the earlier case studies and their accompanying synthesis paper. It provides an actionable starting place for those interested in understanding some of the critical ingredients for successful multistakeholder governance.

At the core of this paper are three steps that have helped conveners of successful governance groups:

  1. Establish clear success criteria

  2. Set the initial framework conditions for the group

  3. Continually adjust steps 1 and 2 based on evolving contextual factors

The paper explores these three steps in greater detail and explains how they help implement one central idea: Governance groups work best when they are flexible and adaptive to new circumstances and needs and have conveners who understand how their decisions will affect the inclusiveness, transparency, accountability, and effectiveness of the group….(More)”