Introducing CitizENGAGE – How Citizens Get Things Done

Curated on Posted on by Stefaan Verhulst

Open Gov Partnership: “In a world full of autocracy, bureaucracy, and opacity, it can be easy to feel like you’re fighting an uphill battle against these trends.

Trust in government is at historic lows. Autocratic leaders have taken the reins in countries once thought bastions of democracy. Voter engagement has been declining around the globe for years.

Despite this reality, there is another, powerful truth: citizens are using open government to engage in their communities in innovative, exciting ways, bringing government closer and creating a more inclusive system.

These citizens are everywhere.

In Costa Rica, they are lobbying the government for better and fairer housing for indigenous communities.

In Liberia, they are bringing rights to land back to the communities who are threatened by companies on their traditional lands.

In Madrid, they are using technology to make sure you can participate in government – not just every four years, but every day.

In Mongolia, they are changing the face of education and healthcare services by empowering citizens to share their needs with government.

In Paraguay, hundreds of municipal councils are hearing directly from citizens and using their input to shape how needed public services are delivered.

These powerful examples are the inspiration for the Open Government Partnership’s (OGP) new global campaign to CItizENGAGE.  The campaign will share the stories of citizens engaging in government and changing lives for the better.

CitizENGAGE includes videos, photo essays, and impact stories about citizens changing the way government is involved in their lives. These stories talk about the very real impact open government can have on the lives of everyday citizens, and how it can change things as fundamental as schools, roads, and houses.

We invite you to visit CitizENGAGE and find out more about these reforms, and get inspired. Whether or not your government participates in OGP, you can take the lessons from these powerful stories of transformation and use them to make an impact in your own community….(More)”.

Hope for Democracy: 30 years of Participatory Budgeting Worldwide

Curated on Posted on by Stefaan Verhulst

Book edited by Nelson Dias: “Hope for Democracy” is not only the title of this book, but also the translation of a state of mind infected by innovation and transformative action of many people who in different parts of the world, are engaged in the construction of more lasting and intense ways of living democracy.

The articles found within this publication are “scales” of a fascinating journey through the paths of participatory democracy, from North America to Asia, Oceania to Europe, and Latin America to Africa.

With no single directions, it is up to the readers to choose the route they want to travel, being however invited to reinforce this “democratizing wave”, encouraging the emergence of new and renewed spaces of participation in the territories where they live and work….(More)

Small Wars, Big Data: The Information Revolution in Modern Conflict

Curated on Posted on by Stefaan Verhulst

Book by Eli Berman, Joseph H. Felter & Jacob N. Shapiro: “The way wars are fought has changed starkly over the past sixty years. International military campaigns used to play out between large armies at central fronts. Today’s conflicts find major powers facing rebel insurgencies that deploy elusive methods, from improvised explosives to terrorist attacks. Small Wars, Big Datapresents a transformative understanding of these contemporary confrontations and how they should be fought. The authors show that a revolution in the study of conflict–enabled by vast data, rich qualitative evidence, and modern methods—yields new insights into terrorism, civil wars, and foreign interventions. Modern warfare is not about struggles over territory but over people; civilians—and the information they might choose to provide—can turn the tide at critical junctures.

The authors draw practical lessons from the past two decades of conflict in locations ranging from Latin America and the Middle East to Central and Southeast Asia. Building an information-centric understanding of insurgencies, the authors examine the relationships between rebels, the government, and civilians. This approach serves as a springboard for exploring other aspects of modern conflict, including the suppression of rebel activity, the role of mobile communications networks, the links between aid and violence, and why conventional military methods might provide short-term success but undermine lasting peace. Ultimately the authors show how the stronger side can almost always win the villages, but why that does not guarantee winning the war.

Small Wars, Big Data provides groundbreaking perspectives for how small wars can be better strategized and favorably won to the benefit of the local population….(More)”.

Mapping Puerto Rico’s Hurricane Migration With Mobile Phone Data

Curated on Posted on by Stefaan Verhulst

Martin Echenique and Luis Melgar at CityLab: “It is well known that the U.S. Census Bureau keeps track of state-to-state migration flows. But that’s not the case with Puerto Rico. Most of the publicly known numbers related to the post-Maria diaspora from the island to the continental U.S. were driven by estimates, and neither state nor federal institutions kept track of how many Puerto Ricans have left (or returned) after the storm ravaged the entire territory last September.

But Teralytics, a New York-based tech company with offices in Zurich and Singapore, has developed a map that reflects exactly how, when, and where Puerto Ricans have moved between August 2017 and February 2018. They did it by tracking data that was harvested from a sample of nearly 500,000 smartphones in partnership with one major undisclosed U.S. cell phone carrier….

The usefulness of this kind of geo-referenced data is clear in disaster relief efforts, especially when it comes to developing accurate emergency planning and determining when and where the affected population is moving.

“Generally speaking, people have their phones with them the entire time. This tells you where people are, where they’re going to, coming from, and movement patterns,” said Steven Bellovin, a computer science professor at Columbia University and former chief technologist for the U.S. Federal Trade Commission. “It could be very useful for disaster-relief efforts.”…(More)”.

When Technology Gets Ahead of Society

Curated on Posted on by Stefaan Verhulst

Tarun Khanna at Harvard Business Review: “Drones, originally developed for military purposes, weren’t approved for commercial use in the United States until 2013. When that happened, it was immediately clear that they could be hugely useful to a whole host of industries—and almost as quickly, it became clear that regulation would be a problem. The new technology raised multiple safety and security issues, there was no consensus on who should write rules to mitigate those concerns, and the knowledge needed to develop the rules didn’t yet exist in many cases. In addition, the little flying robots made a lot of people nervous.

Such regulatory, logistical, and social barriers to adopting novel products and services are very common. In fact, technology routinely outstrips society’s ability to deal with it. That’s partly because tech entrepreneurs are often insouciant about the legal and social issues their innovations birth. Although electric cars are subsidized by the federal government, Tesla has run afoul of state and local regulations because it bypasses conventional dealers to sell directly to consumers. Facebook is only now facing up to major regulatory concerns about its use of data, despite being massively successful with users and advertisers.

It’s clear that even as innovations bring unprecedented comfort and convenience, they also threaten old ways of regulating industries, running a business, and making a living. This has always been true. Thus early cars weren’t allowed to go faster than horses, and some 19th-century textile workers used sledgehammers to attack the industrial machinery they feared would displace them. New technology can even upend social norms: Consider how dating apps have transformed the way people meet.

Entrepreneurs, of course, don’t really care that the problems they’re running into are part of a historical pattern. They want to know how they can manage—and shorten—the period between the advent of a technology and the emergence of the rules and new behaviors that allow society to embrace its possibilities.

Interestingly, the same institutional murkiness that pervades nascent industries such as drones and driverless cars is something I’ve also seen in developing countries. And strange though this may sound, I believe that tech entrepreneurs can learn a lot from businesspeople who have succeeded in the world’s emerging markets.

Entrepreneurs in Brazil or Nigeria know that it’s pointless to wait for the government to provide the institutional and market infrastructure their businesses need, because that will simply take too long. They themselves must build support structures to compensate for what Krishna Palepu and I have referred to in earlier writings as “institutional voids.” They must create the conditions that will allow them to create successful products or services.

Tech-forward entrepreneurs in developed economies may want to believe that it’s not their job to guide policy makers and the public—but the truth is that nobody else can play that role. They may favor hardball tactics, getting ahead by evading rules, co-opting regulators, or threatening to move overseas. But in the long term, they’d be wiser to use soft power, working with a range of partners to co-create the social and institutional fabric that will support their growth—as entrepreneurs in emerging markets have done.…(More)”.

Who wants to know?: The Political Economy of Statistical Capacity in Latin America

Curated on Posted on by Stefaan Verhulst

IADB paper by Dargent, Eduardo; Lotta, Gabriela; Mejía-Guerra, José Antonio; Moncada, Gilberto: “Why is there such heterogenity in the level of technical and institutional capacity in national statistical offices (NSOs)? Although there is broad consensus about the importance of statistical information as an essential input for decision making in the public and private sectors, this does not generally translate into a recognition of the importance of the institutions responsible for the production of data. In the context of the role of NSOs in government and society, this study seeks to explain the variation in regional statistical capacity by comparing historical processes and political economy factors in 10 Latin American countries. To do so, it proposes a new theoretical and methodological framework and offers recommendations to strengthen the institutionality of NSOs….(More)”.

Research Shows Political Acumen, Not Just Analytical Skills, is Key to Evidence-Informed Policymaking

Curated on Posted on by Stefaan Verhulst

Press Release: “Results for Development (R4D) has released a new study unpacking how evidence translators play a key and somewhat surprising role in ensuring policymakers have the evidence they need to make informed decisions. Translators — who can be evidence producers, policymakers, or intermediaries such as journalists, advocates and expert advisors — identify, filter, interpret, adapt, contextualize and communicate data and evidence for the purposes of policymaking.

The study, Translators’ Role in Evidence-Informed Policymaking, provides a better understanding of who translators are and how different factors influence translators’ ability to promote the use of evidence in policymaking. This research shows translation is an essential function and that, absent individuals or organizations taking up the translator role, evidence translation and evidence-informed policymaking often do not take place.

“We began this research assuming that translators’ technical skills and analytical prowess would prove to be among the most important factors in predicting when and how evidence made its way into public sector decision making,” Nathaniel Heller, executive vice president for integrated strategies at Results for Development, said. “Surprisingly, that turned out not to be the case, and other ‘soft’ skills play a far larger role in translators’ efficacy than we had imagined.”

Key findings include:

  • Translator credibility and reputation are crucial to the ability to gain access to policymakers and to promote the uptake of evidence.
  • Political savvy and stakeholder engagement are among the most critical skills for effective translators.
  • Conversely, analytical skills and the ability to adapt, transform and communicate evidence were identified as being less important stand-alone translator skills.
  • Evidence translation is most effective when initiated by those in power or when translators place those in power at the center of their efforts.

The study includes a definitional and theoretical framework as well as a set of research questions about key enabling and constraining factors that might affect evidence translators’ influence. It also focuses on two cases in Ghana and Argentina to validate and debunk some of the intellectual frameworks around policy translators that R4D and others in the field have already developed. The first case focuses on Ghana’s blue-ribbon commission formed by the country’s president in 2015, which was tasked with reviewing Ghana’s national health insurance scheme. The second case looks at Buenos Aires’ 2016 government-led review of the city’s right to information regime….(More)”.

Latin America is fighting corruption by opening up government data

Curated on Posted on by Stefaan Verhulst

Anoush Darabi in apolitical: “Hardly a country in Latin America has been untouched by corruption scandals; this was just one of the more bizarre episodes. In response, using a variety of open online platforms, both city and national governments are working to lift the lid on government activity, finding new ways to tackle corruption with technology….

In Buenos Aires, government is dealing with the problem by making the details of all its public works projects completely transparent. With BA Obras, an online platform, the city maps projects across the city, and lists detailed information on their cost, progress towards completion and the names of the contractors.

“We allocate an enormous amount of money,” said Alvaro Herrero, Under Secretary for Strategic Management and Institutional Quality for the government of Buenos Aires, who helped to build the tool. “We need to be accountable to citizens in terms of what are we doing with that money.”

The portal is designed to be accessible to the average user. Citizens can filter the map to focus on their neighbourhood, revealing information on existing projects with the click of a mouse.

“A journalist called our communications team a couple of weeks ago,” said Herrero. “He said: ‘I want all the information on all the infrastructure projects that the government has, and I want the documentation.’ Our guy’s answer was, ‘OK, I will send you all the information in ten seconds.’ All he had to do was send a link to the platform.”

Since launching in October 2017 with 80 public works projects, the platform now features over 850. It has had 75,000 unique views, the majority coming in the month after launching.

Making people aware and encouraging them to use it is key. “The main challenge is not the platform itself, but getting residents to use it,” said Herrero. “We’re still in that process.”

Brazil’s public spending checkers

Brazil is using big data analysis to scrutinise its spending via its Public Expenditure Observatory (ODP).

The ODP was founded in 2008 to help monitor spending across government departments systematically. In such a large country, spending data is difficult to pull together, and its volume makes it difficult to analyse. The ODP pulls together disparate information from government databases across the country into a central location, puts it into a consistent format and analyses it for inconsistency. Alongside analysis, the ODP also makes the data public.

For example, in 2010 the ODP analysed expenses made on credit cards by federal government officers. They discovered that 11% of all transactions that year were suspicious, requiring further investigation. After the data was published, credit card expenditure dropped by 25%….(More)”.

Activating Agency or Nudging?

Curated on Posted on by Stefaan Verhulst

Article by Michael Walton: “Two ideas in development – activating agency of citizens and using “nudges” to change their behavior – seem diametrically opposed in spirit: activating latent agency at the ground level versus  top-down designs that exploit people’s behavioral responses. Yet both start from a psychological focus and a belief that changes in people’s behavior can lead to “better” outcomes, for the individuals involved and for society.  So how should we think of these contrasting sets of ideas? When should each approach be used?…

Let’s compare the two approaches with respect to diagnostic frame, practice and ethics.

Diagnostic frame.  

The common ground is recognition that people use short-cuts for decision-making, in ways that can hurt their own interests.  In both approaches, there is an emphasis that decision-making is particularly tough for poor people, given the sheer weight of daily problem-solving.  In behavioral economics one core idea is that we have limited mental “bandwidth” and this form of scarcity hampers decision-making. However, in the “agency” tradition, there is much more emphasis on unearthing and working with the origins of the prevailing mental models, with respect to social exclusion, stigmatization, and the typically unequal economic and cultural relations with respect to more powerful groups in a society.  One approach works more with symptoms, the other with root causes.

Implications for practice.  

The two approaches on display in Cerrito both concern social gains, and both involve a role for an external actor.  But here the contrast is sharp. In the “nudge” approach the external actor is a beneficent technocrat, trying out alternative offers to poor (or non-poor) people to improve outcomes.  A vivid example is alternative messages to tax payers in Guatemala, that induce varying improvements in tax payments.  In the “agency” approach the essence of the interaction is between a front-line worker and an individual or family, with a co-created diagnosis and plan, designed around goals and specific actions that the poor person chooses.  This is akin to what anthropologist Arjun Appadurai termed increasing the “capacity to aspire,” and can extend to greater engagement in civic and political life.

Ethics.

In both approaches, ethics is central.  As implicated in the “nudging for social good as opposed to electoral gain,” some form of ethical regulation is surely needed. In “action to activate agency,” the central ethical issue is of maintaining equality in design between activist and citizen, and explicit owning of any decisions.

What does this imply?

To some degree this is a question of domain of action.  Nudging is most appropriate in a program for which there is a fully supported political and social program, and the issue is how to make it work (as in paying taxes).  The agency approach has a broader ambition, but starts from domains that are potentially within an individual’s control once the sources of “ineffective” or inhibited behavior are tackled, including via front-line interactions with public or private actors….(More)”.

Do Delivery Units Deliver?: Assessing Government Innovations

Curated on Posted on by Stefaan Verhulst

Technical note by Lafuente, Mariano and González, Sebastián prepared as part of the Inter-American Development Bank’s (IDB) agenda on Center of Government: “… analyzes how delivery units (DU) have been adapted by Latin American and Caribbean governments, the degree to which they have contributed to meeting governments’ priority goals between 2007 and 2018, and the lessons learned along the way. The analysis, which draws lessons from 14 governments in the region, shows that the implementation of the DU model has varied as it has been tailored to each country’s context and that, under certain preconditions, has contributed to: (i) improved management using specific tools in contexts where institutional development is low; and (ii) attaining results that have a direct impact on citizens. The objective of this document is to serve as a guide for governments interested in applying similar management models as well as to set out an agenda for the future of DU in the region….(More)“.