Curated findings and actionable knowledge at the intersection of technology, innovation, and governance
Country and Region: Latin America and the Caribbean
Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bolivia, Bonaire, Bouvet Island, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French Part), Saint Vincent and the Grenadines, Sint Eustatius and Saba, Sint Maarten (Dutch part), South Georgia and the South Sandwich Islands, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States Virgin Islands, Uruguay, Venezuela
Research Report Summary by Making All Voices Count: “What are the conditions in democratic governance that make information and communication technology (ICT)-mediated citizen engagement transformative? While substantial scholarship exists on the role of the Internet and digital technologies in triggering moments of political disruption and cascading upheavals, academic interest in the sort of deep change that transforms institutional cultures of democratic governance, occurring in ‘slow time’, has been relatively muted.
This study attempts to fill this gap. It is inspired by the idea of participation in everyday democracy and seeks to explore how ICT-mediated citizen engagement can promote democratic governance and amplify citizen voice.
ICT-mediated citizen engagement is defined by this study as comprising digitally-mediated information outreach, dialogue, consultation, collaboration and decision-making, initiated either by government or by citizens, towards greater government accountability and responsiveness.
The study involved empirical explorations of citizen engagement initiatives in eight sites – two in Asia (India and Philippines), one in Africa (South Africa), three in South America (Brazil, Colombia, Uruguay) and two in Europe (Netherlands and Spain).
This summary of the larger Research Report presents recommendations for how public policies and programmes can promote ICTs for citizen engagement and transformative citizenship. In doing so it provides an overview of the discussion the authors undertake on three inter-related dimensions, namely:
calibrating digitally mediated citizen participation as a measure of political empowerment and equality
designing techno-public spaces as bastions of inclusive democracy
ensuring that the rule of law upholds democratic principles in digitally mediated governance…(More. Full research report)
New book edited by Tiago Peixoto: “Civic Tech in the Global South is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of 23 digital platforms designed to amplify citizen voices to improve service delivery, highlighting citizen uptake and the degree of responsiveness by public service providers. The initiatives are an SMS-based polling platform run by UNICEF in Uganda, a complaints-management system run by the water sector in Kenya, and an internet-based participatory budgeting program in Brazil. Based on these experiences, the authors examine: i) the extent to which technologies have promoted inclusiveness, ii) the effect of these initiatives on public service delivery, and iii) the extent to which these effects can be attributed to technology….(More)”.
Alvin Etang Ndip at the Worldbank: “The world has an ambitious goal to end extreme poverty by 2030. But, without good poverty data, it is impossible to know whether we are making progress, or whether programs and policies are reaching those who are the most in need.
Countries, often in partnership with the World Bank Group and other agencies, measure poverty and wellbeing using household surveys that help give policymakers a sense of who the poor are, where they live, and what is holding back their progress. Once a paper-and-pencil exercise, technology is beginning to revolutionize the field of household data collection, and the World Bank is tapping into this potential to produce more and better poverty data….
“Technology can be harnessed in three different ways,” says Utz Pape, an economist with the World Bank. “It can help improve data quality of existing surveys, it can help to increase the frequency of data collection to complement traditional household surveys, and can also open up new avenues of data collection methods to improve our understanding of people’s behaviors.”
As technology is changing the field of data collection, researchers are continuing to find new ways to build on the power of mobile phones and tablets.
The World Bank’s Pulse of South Sudan initiative, for example, takes tablet-based data collection a step further. In addition to conducting the household survey, the enumerators also record a short, personalized testimonial with the people they are interviewing, revealing a first-person account of the situation on the ground. Such testimonials allow users to put a human face on data and statistics, giving a fuller picture of the country’s experience.
Real-time data through mobile phones
At the same time, more and more countries are generating real-time data through high-frequency surveys, capitalizing on the proliferation of mobile phones around the world. The World Bank’s Listening to Africa (L2A) initiative has piloted the use of mobile phones to regularly collect information on living conditions. The approach combines face-to-face surveys with follow-up mobile phone interviews to collect data that allows to monitor well-being.
The initiative hands out mobile phones and solar chargers to all respondents. To minimize the risk of people dropping out, the respondents are given credit top-ups to stay in the program. From monitoring health care facilities in Tanzania to collecting data on frequency of power outages in Togo, the initiative has been rolled out in six countries and has been used to collect data on a wide range of areas. …
Technology-driven data collection efforts haven’t been restricted to the Africa region alone. In fact, the approach was piloted early in Peru and Honduras with the Listening 2 LAC program. In Europe and Central Asia, the World Bank has rolled out the Listening to Tajikistan program, which was designed to monitor the impact of the Russian economic slowdown in 2014 and 2015. Initially a six-month pilot, the initiative has now been in operation for 29 months, and a partnership with UNICEF and JICA has ensured that data collection can continue for the next 12 months. Given the volume of data, the team is currently working to create a multidimensional fragility index, where one can monitor a set of well-being indicators – ranging from food security to quality jobs and public services – on a monthly basis…
There are other initiatives, such as in Mexico where the World Bank and its partners are using satellite imagery and survey data to estimate how many people live below the poverty line down to the municipal level, or guiding data collectors using satellite images to pick a representative sample for the Somali High Frequency Survey. However, despite the innovation, these initiatives are not intended to replace traditional household surveys, which still form the backbone of measuring poverty. When better integrated, they can prove to be a formidable set of tools for data collection to provide the best evidence possible to policymakers….(More)”
Book by Rodrigo Sandoval-Almazan et al: “This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of recommendations and findings to think about IT applications in government as a platform for information, services and collaboration, and strategies to avoid identified pitfalls. Digital government research suggests that information technologies have the potential to generate immense public value and transform the relationships between governments, citizens, businesses and other stakeholders. However, developing innovative and high impact solutions for citizens hinges on the development of strategic institutional, organizational and technical capabilities.
Thus far, particular characteristics and problems of the public sector organization promote the development of poorly integrated and difficult to maintain applications. For example, governments maintain separate applications for open data, transparency, and public services, leading to duplication of efforts and a waste of resources. The costs associated with maintaining such sets of poorly integrated systems may limit the use of resources to future projects and innovation.
This book provides best practices and recommendations based on extensive research in both Mexico and the United States on how governments can develop a digital government strategy for creating public value, how to finance digital innovation in the public sector, how to building successful collaboration networks and foster citizen engagement, and how to correctly implement open government projects and open data. It will be of interest to researchers, practitioners, students, and public sector IT professionals that work in the design and implementation of technology-based projects and programs….(More)”.
Nicole Softness at Quartz: “Many Americans aren’t aware they don’t live in a direct democracy. But with a little digital assistance, they could be….Once completely cut off from the global community, Estonia is now considered a world leader for its efforts to integrate technology with government administration. While standing in line for coffee, you could file your tax return, confirm sensitive personal medical information, and register a new company in just a few swipes, all on Estonia’s free wifi.
What makes this possible without the risk of fraud? Digital trust. Using a technology called blockchain, which verifies online communications and transactions at every step (and essentially eliminates the possibility of online fraud), Estonian leadership has moved the majority of citizenship processes online. Startups have now created new channels for democratic participation, like Rahvaalgatus, an online crowdsourcing platform that allows users to discuss and digitally vote on policy proposals submitted to the Estonian parliament.
Brazil has also utilized this trust quite valiantly. The country’s constitution, passed in 1988, legislated that signatures from 1% of a population could force the Brazilian leadership to recognize any signed document as an official draft bill and vote. Until recently, the notion of getting sufficient signatures on paper would have been laughable: that’s just over 2 million physical signatures. However, votes can now be cast online, which makes gathering digital signatures all the more easy. As a result, Brazilians now have more control over the legislature being brought before parliament.
Blockchain technology creates an immutable record of signatures tied to the identities of voters.Again, blockchain technology is key here, as it creates an immutable record of signatures tied to the identities of voters. The government knows which voters are legitimate citizens, and citizens can be sure their votes remain accurate. When Brazilians are able to participate in this manner, their democracy shifts towards the sort of “direct” democracy that, until now, seemed logistically impossible in modern society.
Australian citizens have engaged in a slightly different experiment, dubbed “Government 2.0.” In March 2016, technology experts convened a new political party called Flux, which they describe as “democracy for the information age.” The party platform argues that bureaucracy stymies key government functions, which cannot process the requisite information required to govern.
If elected to government, members of Flux would vote on bills scheduled to appear before parliament based on the digital ballots of the supporters who voted them in. Voters could choose to participate in casting their vote for that bill themselves, or transfer their votes to trusted experts. Flux representatives in parliament would then cast their votes 100% based on the results of these member participants. (They are yet to win any seats in government, however.)
These solutions show us that bureaucratic boundaries no longer have to limit our access to a true democracy. The technology is here to make direct democracy the reality that the Greeks once imagined.
More so, increasing democratic participation will have positive ripple effects beyond participation in a direct democracy: Informed voting is the gateway to more active civic engagement and a more informed electorate, all of which raises the level of debate in a political environment desperately in need of participation….(More)”
Jonathan Steinke, Jacob van Etten and Pablo Mejía Zelan in Agronomy for Sustainable Development: “Over the last decades, participatory approaches involving on-farm experimentation have become more prevalent in agricultural research. Nevertheless, these approaches remain difficult to scale because they usually require close attention from well-trained professionals. Novel large-N participatory trials, building on recent advances in citizen science and crowdsourcing methodologies, involve large numbers of participants and little researcher supervision. Reduced supervision may affect data quality, but the “Wisdom of Crowds” principle implies that many independent observations from a diverse group of people often lead to highly accurate results when taken together. In this study, we test whether farmer-generated data in agricultural citizen science are good enough to generate valid statements about the research topic. We experimentally assess the accuracy of farmer observations in trials of crowdsourced crop variety selection that use triadic comparisons of technologies (tricot). At five sites in Honduras, 35 farmers (women and men) participated in tricot experiments. They ranked three varieties of common bean (Phaseolus vulgaris L.) for Plant vigor, Plant architecture, Pest resistance, and Disease resistance. Furthermore, with a simulation approach using the empirical data, we did an order-of-magnitude estimation of the sample size of participants needed to produce relevant results. Reliability of farmers’ experimental observations was generally low (Kendall’s W 0.174 to 0.676). But aggregated observations contained information and had sufficient validity (Kendall’s tau coefficient 0.33 to 0.76) to identify the correct ranking orders of varieties by fitting Mallows-Bradley-Terry models to the data. Our sample size simulation shows that low reliability can be compensated by engaging higher numbers of observers to generate statistically meaningful results, demonstrating the usefulness of the Wisdom of Crowds principle in agricultural research. In this first study on data quality from a farmer citizen science methodology, we show that realistic numbers of less than 200 participants can produce meaningful results for agricultural research by tricot-style trials….(More)”.
Stefaan Verhulst and Andrew Young in The Conversation Global: “The modern era is marked by growing faith in the power of data. “Big data”, “open data”, and “evidence-based decision-making” have become buzzwords, touted as solutions to the world’s most complex and persistent problems, from corruption and famine to the refugee crisis.
While perhaps most pronounced in higher income countries, this trend is now emerging globally. In Africa, Latin America, Asia and beyond, hopes are high that access to data can help developing economies by increasing transparency, fostering sustainable development, building climate resiliency and the like.
This is an exciting prospect, but can opening up data actually make a difference in people’s lives?
Our conclusion: the enthusiasm is justified – as long as it’s tempered with a good measure of realism, too. Here are our six major takeaways:
1. We need a framework – Overall, there is still little evidence to substantiate the enthusiastic claims that open data can foment sustainable development and transform governance. That’s not surprising given the early stage of most open data initiatives.
It may be early for impact evaluation, but it’s not too soon to develop a model that will eventually allow us to assess the impact of opening up data over time.
To that end, the GovLab has created an evidence-based framework that aims to better capture the role of open data in developing countries. The Open Data Logic Framework below focuses on various points in the open data value cycle, from data supply to demand, use and impact.
Logic model of open data.The GovLab
2. Open data has real promise – Based on this framework and the underlying evidence that fed into it, we can guardedly conclude that open data does in fact spur development – but only under certain conditions and within the right supporting ecosystem.
One well-known success took place after Nepal’s 2015 earthquake when open data helped NGOs map important landmarks such as health facilities and road networks, among other uses.
And in Colombia, the International Centre for Tropical Agriculture launched Aclímate Colombia, a tool that gives smallholder farmers data-driven insight into planting strategies that makes them more resilient to climate change….
3. Open data can improve people’s lives Examining projects in a number of sectors critical to development, including health, humanitarian aid, agriculture, poverty alleviation, energy and education, we found four main ways that data can have an impact….
4. Data can be an asset in development While these impacts are apparent in both developed and developing countries, we believe that open data can have a particularly powerful role in developing economies.
Where data is scarce, as it often is in poorer countries, open data can lead to an inherently more equitable and democratic distribution of information and knowledge. This, in turn, may activate a wider range of expertise to address complex problems; it’s what we in the field call “open innovation”.
This quality can allow resource-starved developing economies to access and leverage the best minds around.
And because trust in government is quite low in many developing economies, the transparency bred of releasing data can have after-effects that go well beyond the immediate impact of the data itself…
5. The ingredients matter To better understand why some open data projects fail while others succeed, we created a “periodic table” of open data (below), which includes 27 enabling factors divided into five broad categories….
6. We can plan for impact Our report ends by identifying how development organisations can catalyse the release and use of open data to make a difference on the ground.
Recommendations include:
· Define the problem, understand the user, and be aware of local conditions;
· Focus on readiness, responsiveness and change management;
· Nurture an open data ecosystem through collaboration and partnerships;
· Have a risk mitigation strategy;
· Secure resources and focus on sustainability; and
· Build a strong evidence base and support more research.
Next steps
In short, while it may still be too early to fully capture open data’s as-of-yet muted impact on developing economies, there are certainly reasons for optimism.
Much like blockchain, drones and other much-hyped technical advances, it’s time to start substantiating the excitement over open data with real, hard evidence.
The next step is to get systematic, using the kind of analytical framework we present here to gain comparative and actionable insight into if, when and how open data works. Only by getting data-driven about open data can we help it live up to its potential….(More)“
“The GovLab is pleased to announce the launch of a new report that assesses and explores ways open data can be used in developing economies, “Open Data in Developing Economies: Toward Building an Evidence Base on What Works and How.” The new report co-authored by Stefaan Verhulst and Andrew Young seeks to :
(1) provides an evidence-based framework governments, NGOs, donors, and others can use to assess the impacts resulting from the use of open data in developing economies;
(2) outlines four key impact areas gleaned from 12 case studies that feature real-world examples from 12 countries, ranging from Colombia to Nepal; and
(3) identifies 27 critical factors that help to determine the success (or failure) of open data uses in developing economies, organized into a newly-created Periodic Table of Open Data, along with recommendations for both practitioners and decision-makers, including donor agencies.
The “Open Data in Developing Economies” report is the result of a months-long collaboration between The GovLab and several partners, including the U.S. Agency for International Development, FHI 360, and the World Wide Web Foundation.
The full report and cases studies are available at ODimpact.org…”
Report by The Law Library of Congress, Global Legal Research Center: “In recent years, parliaments around the world have enhanced their websites in order to improve access to legislative information and other parliamentary resources. Innovative features allow constituents and researchers to locate and utilize detailed information on laws and lawmaking in various ways. These include tracking tools and alerts, apps, the use of open data technology, and different search functions. In order to demonstrate some of the developments in this area, staff from the Global Legal Research Directorate of the Law Library of Congress surveyed the official parliamentary websites of fifty countries from all regions of the world, plus the website of the European Parliament. In some cases, information on more than one website is provided where separate sites have been established for different chambers of the national parliament, bringing the total number of individual websites surveyed to seventy.
While the information on the parliamentary websites is primarily in the national language of the particular country, around forty of the individual websites surveyed were found to provide at least limited information in one or more other languages. The European Parliament website can be translated into any of the twenty-four official languages of the members of the European Union.
All of the parliamentary websites included in the survey have at least basic browse tools that allow users to view legislation in a list format, and that may allow for viewing in, for example, date or title order. All of the substantive websites also enable searching, often providing a general search box for the whole site at the top of each page as well as more advanced search options for different types of documents. Some sites provide various facets that can be used to further narrow searches.
Around thirty-nine of the individual websites surveyed provide users with some form of tracking or alert function to receive updates on certain documents (including proposed legislation), parliamentary news, committee activities, or other aspects of the website. This includes the ability to subscribe to different RSS feeds and/or email alerts.
The ability to watch live or recorded proceedings of different parliaments, including debates within the relevant chamber as well as committee hearings, is a common feature of the parliamentary websites surveyed. Fifty-eight of the websites surveyed featured some form of video, including links to dedicated YouTube channels, specific pages where users can browse and search for embedded videos, and separate video services or portals that are linked to or viewable from the main site. Some countries also make videos available on dedicated mobile-friendly sites or apps, including Denmark, Germany, Ireland, the Netherlands, and New Zealand. In total, apps containing parliamentary information are provided in just fourteen of the countries surveyed. In comparison, the parliamentary websites of thirty countries are available in mobile-friendly formats, enabling easy access to information and different functionalities using smartphones and tablets.
The table also provides information on some of the additional special features available on the surveyed websites. Examples include dedicated sites or pages that provide educational information about the parliament for children (Argentina, El Salvador, Germany, Israel, Netherlands, Spain, Taiwan, Turkey); calendar functions, including those that allow users to save information to their personal calendars or otherwise view information about different types of proceedings or events (available on at least twenty websites); and open data portals or other features that allow information to be downloaded in bulk for reuse or analysis, including through the use of APIs (application programming interfaces) (at least six countries)….(More)”.
OECD: “Government at a Glance 2017 provides the latest available data on public administrations in OECD countries. Where possible, it also reports data for Brazil, China, Colombia, Costa Rica, India, Indonesia, Lithuania, the Russian Federation, and South Africa. This edition contains new indicators on public sector emploympent, institutions, budgeting practices and procedures, regulatory governance, risk management and communication, open government data and public sector innovation. This edition also includes for the first time a number of scorecards comparing the level of access, responsiveness and quality of services in three key areas: health care, education and justice.
Each indicator in the publication is presented in a user-friendly format, consisting of graphs and/or charts illustrating variations across countries and over time, brief descriptive analyses highlighting the major findings conveyed by the data, and a methodological section on the definition of the indicator and any limitations in data comparability. A database containing qualitative and quantitative indicators on government is available on line. It is updated twice a year as new data are released. The database, countries fact sheets and other online supplements can be found at www.oecd.org/gov/govataglance.htm.”
