Building Digital Government Strategies


Book by Rodrigo Sandoval-Almazan et al: “This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of recommendations and findings to think about IT applications in government as a platform for information, services and collaboration, and strategies to avoid identified pitfalls. Digital government research suggests that information technologies have the potential to generate immense public value and transform the relationships between governments, citizens, businesses and other stakeholders. However, developing innovative and high impact solutions for citizens hinges on the development of strategic institutional, organizational and technical capabilities.

Thus far,  particular characteristics and problems of the public sector organization promote the development of poorly integrated and difficult to maintain applications. For example, governments maintain separate applications for open data, transparency, and public services, leading to duplication of efforts and a waste of resources. The costs associated with maintaining such sets of poorly integrated systems may limit the use of resources to future projects and innovation.

This book provides best practices and recommendations based on extensive research in both Mexico and the United States on how governments can develop a digital government strategy for creating public value, how to finance digital innovation in the public sector, how to building successful collaboration networks and foster citizen engagement, and how to correctly implement open government projects and open data. It will be of interest to researchers, practitioners, students, and public sector IT professionals that work in the design and implementation of technology-based projects and programs….(More)”.

America is not a true democracy. But it could be with the help of technology


Nicole Softness at Quartz: “Many Americans aren’t aware they don’t live in a direct democracy. But with a little digital assistance, they could be….Once completely cut off from the global community, Estonia is now considered a world leader for its efforts to integrate technology with government administration. While standing in line for coffee, you could file your tax return, confirm sensitive personal medical information, and register a new company in just a few swipes, all on Estonia’s free wifi.

What makes this possible without the risk of fraud? Digital trust. Using a technology called blockchain, which verifies online communications and transactions at every step (and essentially eliminates the possibility of online fraud), Estonian leadership has moved the majority of citizenship processes online. Startups have now created new channels for democratic participation, like Rahvaalgatus, an online crowdsourcing platform that allows users to discuss and digitally vote on policy proposals submitted to the Estonian parliament.

Brazil has also utilized this trust quite valiantly. The country’s constitution, passed in 1988, legislated that signatures from 1% of a population could force the Brazilian leadership to recognize any signed document as an official draft bill and vote. Until recently, the notion of getting sufficient signatures on paper would have been laughable: that’s just over 2 million physical signatures. However, votes can now be cast online, which makes gathering digital signatures all the more easy. As a result, Brazilians now have more control over the legislature being brought before parliament.

 Blockchain technology creates an immutable record of signatures tied to the identities of voters. Again, blockchain technology is key here, as it creates an immutable record of signatures tied to the identities of voters. The government knows which voters are legitimate citizens, and citizens can be sure their votes remain accurate. When Brazilians are able to participate in this manner, their democracy shifts towards the sort of “direct” democracy that, until now, seemed logistically impossible in modern society.

Australian citizens have engaged in a slightly different experiment, dubbed “Government 2.0.” In March 2016, technology experts convened a new political party called Flux, which they describe as “democracy for the information age.” The party platform argues that bureaucracy stymies key government functions, which cannot process the requisite information required to govern.

If elected to government, members of Flux would vote on bills scheduled to appear before parliament based on the digital ballots of the supporters who voted them in. Voters could choose to participate in casting their vote for that bill themselves, or transfer their votes to trusted experts. Flux representatives in parliament would then cast their votes 100% based on the results of these member participants. (They are yet to win any seats in government, however.)

These solutions show us that bureaucratic boundaries no longer have to limit our access to a true democracy. The technology is here to make direct democracy the reality that the Greeks once imagined.

More so, increasing democratic participation will have positive ripple effects beyond participation in a direct democracy: Informed voting is the gateway to more active civic engagement and a more informed electorate, all of which raises the level of debate in a political environment desperately in need of participation….(More)”

The accuracy of farmer-generated data in an agricultural citizen science methodology


Jonathan Steinke, Jacob van Etten and Pablo Mejía Zelan in Agronomy for Sustainable Development: “Over the last decades, participatory approaches involving on-farm experimentation have become more prevalent in agricultural research. Nevertheless, these approaches remain difficult to scale because they usually require close attention from well-trained professionals. Novel large-N participatory trials, building on recent advances in citizen science and crowdsourcing methodologies, involve large numbers of participants and little researcher supervision. Reduced supervision may affect data quality, but the “Wisdom of Crowds” principle implies that many independent observations from a diverse group of people often lead to highly accurate results when taken together. In this study, we test whether farmer-generated data in agricultural citizen science are good enough to generate valid statements about the research topic. We experimentally assess the accuracy of farmer observations in trials of crowdsourced crop variety selection that use triadic comparisons of technologies (tricot). At five sites in Honduras, 35 farmers (women and men) participated in tricot experiments. They ranked three varieties of common bean (Phaseolus vulgaris L.) for Plant vigorPlant architecturePest resistance, and Disease resistance. Furthermore, with a simulation approach using the empirical data, we did an order-of-magnitude estimation of the sample size of participants needed to produce relevant results. Reliability of farmers’ experimental observations was generally low (Kendall’s W 0.174 to 0.676). But aggregated observations contained information and had sufficient validity (Kendall’s tau coefficient 0.33 to 0.76) to identify the correct ranking orders of varieties by fitting Mallows-Bradley-Terry models to the data. Our sample size simulation shows that low reliability can be compensated by engaging higher numbers of observers to generate statistically meaningful results, demonstrating the usefulness of the Wisdom of Crowds principle in agricultural research. In this first study on data quality from a farmer citizen science methodology, we show that realistic numbers of less than 200 participants can produce meaningful results for agricultural research by tricot-style trials….(More)”.

How open data can help the Global South, from disaster relief to voter turnout


Stefaan Verhulst and Andrew Young in The Conversation Global: “The modern era is marked by growing faith in the power of data. “Big data”, “open data”, and “evidence-based decision-making” have become buzzwords, touted as solutions to the world’s most complex and persistent problems, from corruption and famine to the refugee crisis.

While perhaps most pronounced in higher income countries, this trend is now emerging globally. In Africa, Latin America, Asia and beyond, hopes are high that access to data can help developing economies by increasing transparency, fostering sustainable development, building climate resiliency and the like.

This is an exciting prospect, but can opening up data actually make a difference in people’s lives?

Getting data-driven about data

The GovLab at New York University spent the last year trying to answer that question….

Our conclusion: the enthusiasm is justified – as long as it’s tempered with a good measure of realism, too. Here are our six major takeaways:

1. We need a framework – Overall, there is still little evidence to substantiate the enthusiastic claims that open data can foment sustainable development and transform governance. That’s not surprising given the early stage of most open data initiatives.

It may be early for impact evaluation, but it’s not too soon to develop a model that will eventually allow us to assess the impact of opening up data over time.

To that end, the GovLab has created an evidence-based framework that aims to better capture the role of open data in developing countries. The Open Data Logic Framework below focuses on various points in the open data value cycle, from data supply to demand, use and impact.

Logic model of open data. The GovLab

2. Open data has real promise – Based on this framework and the underlying evidence that fed into it, we can guardedly conclude that open data does in fact spur development – but only under certain conditions and within the right supporting ecosystem.

One well-known success took place after Nepal’s 2015 earthquake when open data helped NGOs map important landmarks such as health facilities and road networks, among other uses.

And in Colombia, the International Centre for Tropical Agriculture launched Aclímate Colombia, a tool that gives smallholder farmers data-driven insight into planting strategies that makes them more resilient to climate change….

3. Open data can improve people’s lives Examining projects in a number of sectors critical to development, including health, humanitarian aid, agriculture, poverty alleviation, energy and education, we found four main ways that data can have an impact….

4. Data can be an asset in development While these impacts are apparent in both developed and developing countries, we believe that open data can have a particularly powerful role in developing economies.

Where data is scarce, as it often is in poorer countries, open data can lead to an inherently more equitable and democratic distribution of information and knowledge. This, in turn, may activate a wider range of expertise to address complex problems; it’s what we in the field call “open innovation”.

This quality can allow resource-starved developing economies to access and leverage the best minds around.

And because trust in government is quite low in many developing economies, the transparency bred of releasing data can have after-effects that go well beyond the immediate impact of the data itself…

5. The ingredients matter To better understand why some open data projects fail while others succeed, we created a “periodic table” of open data (below), which includes 27 enabling factors divided into five broad categories….

6. We can plan for impact Our report ends by identifying how development organisations can catalyse the release and use of open data to make a difference on the ground.

Recommendations include:

· Define the problem, understand the user, and be aware of local conditions;

· Focus on readiness, responsiveness and change management;

· Nurture an open data ecosystem through collaboration and partnerships;

· Have a risk mitigation strategy;

· Secure resources and focus on sustainability; and

· Build a strong evidence base and support more research.

Next steps

In short, while it may still be too early to fully capture open data’s as-of-yet muted impact on developing economies, there are certainly reasons for optimism.

Much like blockchaindrones and other much-hyped technical advances, it’s time to start substantiating the excitement over open data with real, hard evidence.

The next step is to get systematic, using the kind of analytical framework we present here to gain comparative and actionable insight into if, when and how open data works. Only by getting data-driven about open data can we help it live up to its potential….(More)

Why and How Open Data Matters for Developing Economies


The GovLab is pleased to announce the launch of a new report that assesses and explores ways open data can be used in developing economies, “Open Data in Developing Economies: Toward Building an Evidence Base on What Works and How.” The new report co-authored by Stefaan Verhulst and Andrew Young seeks to :

(1) provides an evidence-based framework governments, NGOs, donors, and others can use to assess the impacts resulting from the use of open data in developing economies;

(2) outlines four key impact areas gleaned from 12 case studies that feature real-world examples from 12 countries, ranging from Colombia to Nepal; and

(3) identifies 27 critical factors that help to determine the success (or failure) of open data uses in developing economies, organized into a newly-created Periodic Table of Open Data, along with recommendations for both practitioners and decision-makers, including donor agencies.

table

The “Open Data in Developing Economies” report is the result of a months-long collaboration between The GovLab and several partners, including the U.S. Agency for International Development, FHI 360, and the World Wide Web Foundation.

The full report and cases studies are available at ODimpact.org…”

 

Features of Parliamentary Websites in Selected Jurisdictions


Report by The Law Library of Congress, Global Legal Research Center: “In recent years, parliaments around the world have enhanced their websites in order to improve access to legislative information and other parliamentary resources. Innovative features allow constituents and researchers to locate and utilize detailed information on laws and lawmaking in various ways. These include tracking tools and alerts, apps, the use of open data technology, and different search functions. In order to demonstrate some of the developments in this area, staff from the Global Legal Research Directorate of the Law Library of Congress surveyed the official parliamentary websites of fifty countries from all regions of the world, plus the website of the European Parliament. In some cases, information on more than one website is provided where separate sites have been established for different chambers of the national parliament, bringing the total number of individual websites surveyed to seventy.

While the information on the parliamentary websites is primarily in the national language of the particular country, around forty of the individual websites surveyed were found to provide at least limited information in one or more other languages. The European Parliament website can be translated into any of the twenty-four official languages of the members of the European Union.

All of the parliamentary websites included in the survey have at least basic browse tools that allow users to view legislation in a list format, and that may allow for viewing in, for example, date or title order. All of the substantive websites also enable searching, often providing a general search box for the whole site at the top of each page as well as more advanced search options for different types of documents. Some sites provide various facets that can be used to further narrow searches.

Around thirty-nine of the individual websites surveyed provide users with some form of tracking or alert function to receive updates on certain documents (including proposed legislation), parliamentary news, committee activities, or other aspects of the website. This includes the ability to subscribe to different RSS feeds and/or email alerts.

The ability to watch live or recorded proceedings of different parliaments, including debates within the relevant chamber as well as committee hearings, is a common feature of the parliamentary websites surveyed. Fifty-eight of the websites surveyed featured some form of video, including links to dedicated YouTube channels, specific pages where users can browse and search for embedded videos, and separate video services or portals that are linked to or viewable from the main site. Some countries also make videos available on dedicated mobile-friendly sites or apps, including Denmark, Germany, Ireland, the Netherlands, and New Zealand. In total, apps containing parliamentary information are provided in just fourteen of the countries surveyed. In comparison, the parliamentary websites of thirty countries are available in mobile-friendly formats, enabling easy access to information and different functionalities using smartphones and tablets.

The table also provides information on some of the additional special features available on the surveyed websites. Examples include dedicated sites or pages that provide educational information about the parliament for children (Argentina, El Salvador, Germany, Israel, Netherlands, Spain, Taiwan, Turkey); calendar functions, including those that allow users to save information to their personal calendars or otherwise view information about different types of proceedings or events (available on at least twenty websites); and open data portals or other features that allow information to be downloaded in bulk for reuse or analysis, including through the use of APIs (application programming interfaces) (at least six countries)….(More)”.

Government at a Glance 2017


OECD: “Government at a Glance 2017 provides the latest available data on public administrations in OECD countries. Where possible, it also reports data for Brazil, China, Colombia, Costa Rica, India, Indonesia, Lithuania, the Russian Federation, and South Africa. This edition contains new indicators on public sector emploympent, institutions, budgeting practices and procedures, regulatory governance, risk management and communication, open government data and public sector innovation. This edition also includes for the first time a number of scorecards comparing the level of access, responsiveness and quality of services in three key areas: health care, education and justice.

Each indicator in the publication is presented in a user-friendly format, consisting of graphs and/or charts illustrating variations across countries and over time, brief descriptive analyses highlighting the major findings conveyed by the data, and a methodological section on the definition of the indicator and any limitations in data comparability. A database containing qualitative and quantitative indicators on government is available on line. It is updated twice a year as new data are released. The database, countries fact sheets and other online supplements can be found at www.oecd.org/gov/govataglance.htm.”

Political Inequality in Affluent Democracies


 for the SSRC: “A key characteristic of a democracy,” according to Robert Dahl, is “the continuing responsiveness of the government to the preferences of its citizens, considered as political equals.” Much empirical research over the past half century, most of it focusing on the United States, has examined the relationship between citizens’ policy preferences and the policy choices of elected officials. According to Robert Shapiro, this research has generated “evidence for strong effects of public opinion on government policies,” providing “a sanguine picture of democracy at work.”

In recent years, however, scholars of American politics have produced striking evidence that the apparent “strong effects” of aggregate public opinion in these studies mask severe inequalities in responsiveness. As Martin Gilens put it, “The American government does respond to the public’s preferences, but that responsiveness is strongly tilted toward the most affluent citizens. Indeed, under most circumstances, the preferences of the vast majority of Americans appear to have essentially no impact on which policies the government does or doesn’t adopt.”

One possible interpretation of these findings is that the American political system is anomalous in its apparent disregard for the preferences of middle-class and poor people. In that case, the severe political inequality documented there would presumably be accounted for by distinctive features of the United States, such as its system of private campaign finance, its weak labor unions, or its individualistic political culture. But, what if severe political inequality is endemic in affluent democracies? That would suggest that fiddling with the political institutions of the United States to make them more like Denmark’s (or vice versa) would be unlikely to bring us significantly closer to satisfying Dahl’s standard of democratic equality. We would be forced to conclude either that Dahl’s standard is fundamentally misguided or that none of the political systems commonly identified as democratic comes anywhere close to meriting that designation.

Analyzing policy responsiveness

“I have attempted to test the extent to which policymakers in a variety of affluent democracies respond to the preferences of their citizens considered as political equals.”

To address this question, I have attempted to test the extent to which policymakers in a variety of affluent democracies respond to the preferences of their citizens considered as political equals. My analyses focus on the relationship between public opinion and government spending on social welfare programs, including pensions, health, education, and unemployment benefits. These programs represent a major share of government spending in every affluent democracy and, arguably, an important source of public well-being. Moreover, social spending figures prominently in the comparative literature on the political impact of public opinion in affluent democracies, with major scholarly works suggesting that it is significantly influenced by citizens’ preferences.

My analyses employ data on citizens’ views about social spending and the welfare state from three major cross-national survey projects—the International Social Survey Programme (ISSP), the World Values Survey (WVS), and the European Values Survey (EVS). In combination, these three sources provide relevant opinion data from 160 surveys conducted between 1985 and 2012 in 30 countries, including most of the established democracies of Western Europe and the English-speaking world and some newer democracies in Eastern Europe, Latin America, and Asia. I examine shifts in (real per capita) social spending in the two years following each survey. Does greater public enthusiasm for the welfare state lead to increases in social spending, other things being equal? And, more importantly here, do the views of low-income people have the same apparent influence on policy as the views of affluent people?…(More)”.

The State of Open Data Portals in Latin America


Michael Steinberg at Center for Data Innovation: “Many Latin American countries publish open data—government data made freely available online in machine-readable formats and without license restrictions. However, there is a tremendous amount of variation in the quantity and type of datasets governments publish on national open data portals—central online repositories for open data that make it easier for users to find data. Despite the wide variation among the countries, the most popular datasets tend to be those that either provide transparency into government operations or offer information that citizens can use directly. As governments continue to update and improve their open data portals, they should take steps to ensure that they are publishing the datasets most valuable to their citizens.

To better understand this variation, we collected information about open data portals in 20 Latin American countries including Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Panama, Paraguay, Peru, and Uruguay. Not all Latin American countries have an open data portal, but even if they do not operate a unified portal, some governments may still have open data. Four Latin American countries—Belize, Guatemala, Honduras, and Nicaragua—do not have open data portals. One country— El Salvador—does not have a government-run open data portal, but does have a national open data portal (datoselsalvador.org) run by volunteers….

There are many steps Latin American governments can take to improve open data in their country. Those nations without open data portals should create them, and those who already have them should continue to update them and publish more datasets to better serve their constituents. One way to do this is to monitor the popular datasets on other countries’ open data portals, and where applicable, ensure the government produces similar datasets. Those running open data portals should also routinely monitor search queries to see what users are looking for, and if they are looking for datasets that have not yet been posted, work with the relevant government agencies to make these datasets available.

In summary, there are stark differences in the amount of data published, the format of the data, and the most popular datasets in open data portals in Latin America. However, in every country there is an appetite for data that either provides public accountability for government functions or supplies helpful information to citizens…(More)”.

Computational Propaganda Worldwide


Executive Summary: “The Computational Propaganda Research Project at the Oxford Internet Institute, University of Oxford, has researched the use of social media for public opinion manipulation. The team involved 12 researchers across nine countries who, altogether, interviewed 65 experts, analyzed tens of millions posts on seven different social media platforms during scores of elections, political crises, and national security incidents. Each case study analyzes qualitative, quantitative, and computational evidence collected between 2015 and 2017 from Brazil, Canada, China, Germany, Poland, Taiwan, Russia, Ukraine, and the United States.

Computational propaganda is the use of algorithms, automation, and human curation to purposefully distribute misleading information over social media networks. We find several distinct global trends in computational propaganda. •

  • Social media are significant platforms for political engagement and crucial channels for disseminating news content. Social media platforms are the primary media over which young people develop their political identities.
    • In some countries this is because some companies, such as Facebook, are effectively monopoly platforms for public life. o In several democracies the majority of voters use social media to share political news and information, especially during elections.
    • In countries where only small proportions of the public have regular access to social media, such platforms are still fundamental infrastructure for political conversation among the journalists, civil society leaders, and political elites.
  • Social media are actively used as a tool for public opinion manipulation, though in diverse ways and on different topics. o In authoritarian countries, social media platforms are a primary means of social control. This is especially true during political and security crises. o In democracies, social media are actively used for computational propaganda either through broad efforts at opinion manipulation or targeted experiments on particular segments of the public.
  • In every country we found civil society groups trying, but struggling, to protect themselves and respond to active misinformation campaigns….(More)”.