How to Track What Congress Is Doing on the Internet


Louise Matsakis at Motherboard: “There’s now a way to track what government employees, including elected officials, are doing online during working hours.

A new plugin created by a software engineer in North Carolina lets website administrators monitor when someone accesses their site from an IP address associated with the federal government. It was created in part to protest a piece of legislation the president signed earlier this year.

In April, President Trump signed a measure allowing internet service providers (ISPs) to sell sensitive information about your online habits without needing your consent, rolling back Obama-era regulations intended to stop that very thing from happening.

Corporations like Verizon and AT&T hated the regulations (and spent a boatload lobbying against them), because they made it difficult to monetize the mountain of customer data they have the ability to collect.

Consumers, on the other hand, were outraged, and wondered what could be done to get back at the lawmakers who voted in favor of the measure. One appealing suggestion was to buy and release their browsing history, then release it to the public.

Almost immediately, a handful of GoFundMe pages dedicated to raising money for the cause popped up. While the campaigns are well-intentioned, what their creators don’t realize is that what they want to do is illegal. The Telecommunications Act prohibits sharing (or selling) customer information that is “individually identifiable,” except under special circumstances.

In other words, there’s no database where you can purchase your Congressman’s online porn habits and there likely won’t be anytime soon, even with the data-collection regulations dismantled.

But a new tool created by Matt Feld, the founder of several nonprofits including Speak Together, could help the public get a sense of what elected officials are up to online….(More)”

Technology is making the world more unequal. Only technology can fix this


Here’s the good news: technology – specifically, networked technology – makes it easier for opposition movements to form and mobilise, even under conditions of surveillance, and to topple badly run, corrupt states.

Inequality creates instability, and not just because of the resentments the increasingly poor majority harbours against the increasingly rich minority. Everyone has a mix of good ideas and terrible ones, but for most of us, the harm from our terrible ideas is capped by our lack of political power and the checks that others – including the state – impose on us.

As rich people get richer, however, their wealth translates into political influence, and their ideas – especially their terrible ideas – take on outsized importance….

After all, there comes a point when the bill for guarding your wealth exceeds the cost of redistributing some of it, so you won’t need so many guards.

But that’s where technology comes in: surveillance technology makes guarding the elites much cheaper than it’s ever been. GCHQ and the NSA have managed to put the entire planet under continuous surveillance. Less technologically advanced countries can play along: Ethiopia was one of the world’s first “turnkey surveillance states”, a country with a manifestly terrible, looting elite class that has kept guillotines and firing squads at bay through buying in sophisticated spying technology from European suppliers, and using this to figure out which dissidents, opposition politicians and journalists represent a threat, so it can subject them to arbitrary detention, torture and, in some cases, execution….

That’s the bad news.

Now the good news: technology makes forming groups cheaper and easier than it’s ever been. Forming and coordinating groups is the hard problem of the human condition; the reason we have religions and corporations and criminal undergrounds and political parties. Doing work together means doing more than one person could do on their own, but it also means compromising, subjecting yourself to policies or orders from above. It’s costly and difficult, and the less money and time you have, the harder it is to form a group and mobilise it.

This is where networks shine. Modern insurgent groups substitute software for hierarchy, networks for bosses. They are able to come together without agreeing to a crisp agenda that you have to submit to in order to be part of the movement. When it costs less to form a group, it doesn’t matter so much that you aren’t all there for the same reason, and thus are doomed to fall apart. Even a small amount of work done together amounts to more than the tiny cost of admission…

The future is never so normal as we think it will be. The only sure thing about self-driving cars, for instance, is that whether or not they deliver fortunes to oligarchic transport barons, that’s not where it will end. Changing the way we travel has implications for mobility (both literal and social), the environment, surveillance, protest, sabotage, terrorism, parenting …

Long before the internet radically transformed the way we organise ourselves, theorists were predicting we’d use computers to achieve ambitious goals without traditional hierarchies – but it was a rare pundit who predicted that the first really successful example of this would be an operating system (GNU/Linux), and then an encyclopedia (Wikipedia).

The future will see a monotonic increase in the ambitions that loose-knit groups can achieve. My new novel, Walkaway, tries to signpost a territory in our future in which the catastrophes of the super-rich are transformed into something like triumphs by bohemian, anti-authoritarian “walkaways” who build housing and space programmes the way we make encyclopedias today: substituting (sometimes acrimonious) discussion and (sometimes vulnerable) networks for submission to the authority of the ruling elites….(More).

How Twitter Is Being Gamed to Feed Misinformation


the New York Times: “…the biggest problem with Twitter’s place in the news is its role in the production and dissemination of propaganda and misinformation. It keeps pushing conspiracy theories — and because lots of people in the media, not to mention many news consumers, don’t quite understand how it works, the precise mechanism is worth digging into….Here’s how.

The guts of the news business.

One way to think of today’s disinformation ecosystem is to picture it as a kind of gastrointestinal tract…. Twitter often acts as the small bowel of digital news. It’s where political messaging and disinformation get digested, packaged and widely picked up for mass distribution to cable, Facebook and the rest of the world.

This role for Twitter has seemed to grow more intense during (and since) the 2016 campaign. Twitter now functions as a clubhouse for much of the news. It’s where journalists pick up stories, meet sources, promote their work, criticize competitors’ work and workshop takes. In a more subtle way, Twitter has become a place where many journalists unconsciously build and gut-check a worldview — where they develop a sense of what’s important and merits coverage, and what doesn’t.

This makes Twitter a prime target for manipulators: If you can get something big on Twitter, you’re almost guaranteed coverage everywhere….

Twitter is clogged with fake people.

For determined media manipulators, getting something big on Twitter isn’t all that difficult. Unlike Facebook, which requires people to use their real names, Twitter offers users essentially full anonymity, and it makes many of its functions accessible to outside programmers, allowing people to automate their actions on the service.

As a result, numerous cheap and easy-to-use online tools let people quickly create thousands of Twitter bots — accounts that look real, but that are controlled by a puppet master.

Twitter’s design also promotes a slavish devotion to metrics: Every tweet comes with a counter of Likes and Retweets, and users come to internalize these metrics as proxies for real-world popularity….

They may ruin democracy.

…. the more I spoke to experts, the more convinced I became that propaganda bots on Twitter might be a growing and terrifying scourge on democracy. Research suggests that bots are ubiquitous on Twitter. Emilio Ferrara and Alessandro Bessi, researchers at the University of Southern California, found that about a fifth of the election-related conversation on Twitter last year was generated by bots. Most users were blind to them; they treated the bots the same way they treated other users….

in a more pernicious way, bots give us an easy way to doubt everything we see online. In the same way that the rise of “fake news” gives the president cover to label everything “fake news,” the rise of bots might soon allow us to dismiss any online enthusiasm as driven by automation. Anyone you don’t like could be a bot; any highly retweeted post could be puffed up by bots….(More)”.

The People’s Verdict: Adding Informed Citizen Voices to Public Decision-Making


Book by Claudia Chwalisz:  “In a post-Brexit world with populists on the rise, trust in government and politicians is in short supply. People claim to be tired of ‘experts’ and the divide between facts and opinion has been blurred. The art of offering simple solutions to complex problems is tipping the scale away from nuanced, multifaceted answers founded on compromise.

Within this context, governments nonetheless need to make difficult decisions, whether it is developing budgets, aligning priorities, or designing long-term projects. It is often impossible to make everybody happy, and the messy business of weighing trade-offs takes place.

While sometimes these tricky policy dilemmas are relegated to independent commissions or inquiries, or lately to referendums, a better method exists for solving them. This study of almost 50 long-form deliberative processes in Canada and Australia makes the case that adding informed citizen voices to public decision-making leads to more effective policies. By putting the problem to the people, giving them information, time to discuss the options, to find common ground and to decide what they want, public bodies gain the legitimacy to act on hard choices…(More)”

Digital footprint helps refugees get a bank account


Springwise: “An innovative banking solution from Taqanu uses customers’ digital history to allow them to prove their identity rather than traditional paperwork. The application, which will be globally available once it launches, means those that find it difficult to gain access to the necessary paperwork to do things like set up a bank account or rent accommodation, may now be able to using their mobile phones.

Earlier this year Taqanu was presented and discussed at the G20 High Level Forum for Forcibly Displaced Persons(FDPs), an event leading up to the Final G20 meeting in July 2017. The event brought together a diverse range of stakeholders including financial regulators and policymakers. The new banking solution faces huge regulation obstacles, but if approved it would be a big breakthrough in places like Germany, where you are required to have a bank account in order to take out any type of tenancy agreement.

It could be a major turning point for disenfranchised communities and refugees who often flea their homes with nothing, and are then faced with obstacles in settling in a new country. Taqanu’s founder Balázs Némethi, drew from his own experiences attempting to apply for bank accounts in foreign countries and wanted to make the process easier for people likely to have limited access to documentation.

The app has already attracted attention from some major players in the tech world, including Microsoft who are particularly interested in the company’s humanitarian values. It joins a whole host of other digital solutions including the mobile banking app which helps low-income migrant workers in the Middle East and the Dutch business incubator helping refugees to integrate through educational and entrepreneurial activities…(More)”

Citizenship office wants ‘Emma’ to help you


 at FedScoop: “U.S. Citizenship and Immigration Services unveiled a new virtual assistant live-chat service, known as “Emma,” to assist customers and website visitors in finding information and answering questions in a timely and efficient fashion.

The agency told FedScoop that it built the chatbot with the help of Verizon and artificial intelligence interface company Next IT. The goal  is “to address the growing need for customers to obtain information quicker and through multiple access points, USCIS broadened the traditional call center business model to include web-based self-help tools,” the agency says.

USCIS, a component agency of the Department of Homeland Security, says it receives nearly 14 million calls relating to immigration every year. The virtual assistant and live-chat services are aimed at becoming the first line of help available to users of USCIS.gov who might have trouble finding answers by themselves.

The bot greets customers when they enter the website, answers basic questions via live chat and supplies additional information in both English and Spanish. As a result, the amount of time customers spend searching for information on the website is greatly reduced, according to USCIS. Because the virtual assistant is embedded within the website, it can rapidly provide relevant information that may have been difficult to access manually.

The nature of the bot lends itself to potential encounters with personally identifiable information (PII), or PII, of the customers it interacts with. Because of this, USCIS recently conducted a privacy impact assessment (PIA).

Much of the assessment revolved around accuracy and the security of information that Emma could potentially encounter in a customer interaction. For the most part, the chat bot doesn’t require customers to submit personal information. Instead, it draws its responses from content already available on USCIS.gov, relative to the amount of information that users choose to provide. Answers are, according to the PIA, verified by thorough and frequent examination of all content posted to the site.

According to USCIS, the Emma will delete all chat logs — and therefore all PII — immediately after the customer ends the chat session. Should a customer reach a question that it can’t answer effectively and choose to continue the session with an agent in a live chat, the bot will ask for the preferred language (English or Spanish), the general topic of conversation, short comments on why the customer wishes to speak with a live agent, and the case on file and receipt number.

This information would then be transferred to the live agent. All other sensitive information entered, such as Social Security numbers or receipt numbers, would then be automatically masked in the subsequent transfer to the live agent…(More)”

Data Collaboratives: exchanging data to create public value across Latin America and the Caribbean


Stefaan Verhulst, Andrew Young and Prianka Srinivasan at IADB’s Abierto al Publico: “Data is playing an ever-increasing role in bolstering businesses across Latin America – and the rest of the word. In Brazil, Mexico and Colombia alone, the revenue from Big Data is calculated at more than US$603.7 million, a market that is only set to increase as more companies across Latin America and the Caribbean embrace data-driven strategies to enhance their bottom-line. Brazilian banking giant Itau plans to create six data centers across the country, and already uses data collected from consumers online to improve cross-selling techniques and streamline their investments. Data from web-clicks, social media profiles, and telecommunication services is fueling a new generation of entrepreneurs keen to make big dollars from big data.

What if this same data could be used not just to improve business, but to improve the collective well-being of our communities, public spaces, and cities? Analysis of social media data can offer powerful insights to city officials into public trends and movements to better plan infrastructure and policies. Public health officials and humanitarian workers can use mobile phone data to, for instance, map human mobility and better target their interventions. By repurposing the data collected by companies for their business interests, governments, international organizations and NGOs can leverage big data insights for the greater public good.

Key question is thus: How to unlock useful data collected by corporations in a responsible manner and ensure its vast potential does not go to waste?

Data Collaboratives” are emerging as a possible answer. Data collaboratives are a new type of public-private partnerships aimed at creating public value by exchanging data across sectors.

Research conducted by the GovLab finds that Data Collaboratives offer several potential benefits across a number of sectors, including humanitarian and anti-poverty efforts, urban planning, natural resource stewardship, health, and disaster management. As a greater number of companies in Latin America look to data to spur business interests, our research suggests that some companies are also sharing and collaborating around data to confront some of society’s most pressing problems.

Consider the following Data Collaboratives that seek to enhance…(More)”

Digital platforms and democracy


Ricard Espelt and Monica Garriga  at Open Democracy: “The impact of digital platforms in recent years affects all areas and all sorts of organizations: from production to consumption, from political parties to social movements, from business to public administration, trade unions, universities or the mass media. The disruption they generate is cross-section and intergenerational. Undoubtedly, their outstanding assets – at least from a discursive point of view –, are self-management and disintermediation. Today, through technology, people can participate actively in processes related to any particular activity. This is why we often talk about digital platforms as tools for democratizing participation, overcoming as they do the traditional tyranny of space and time. If we analyze them in detail, however, and look at the organizations that promote them, we realize that the improvement in citizen involvement tends to vary, sometimes considerably, as does the logic behind their approach…..

La Teixidora, a democratic digital platform

Being aware now of the risks of partial evaluation of the impact of technology and the key elements to be considered in analyzing it, let us return to our starting point: democratizing participation. Given the importance of local assessment of global digital tools, let us now see the case of the multimedia platform La Teixidora, which allows us to synthesize the aspects which, in our opinion, shape democratic participation.

Platform cooperativism or open cooperativism, whether it focuses on the social strength of cooperative values or on the need to reappropriate common goods, calls for a detailed critical review of the local activity of its digital platforms.

This initiative, launched in 2016 in Barcelona, organizes in real time a collaborative structure with the aim of mapping distributed knowledge generated in different parts of the city during conferences, meetings, workshops and other offline meeting formats related to technopolitics and the commons. To do this, it appropriates several open source tools (collaborative editor, wiki, content storage spaces) and uses a Creative Commons license which, while recognizing authorship, allows anyone to adapt the contents and even use them commercially. Two significant apps illustrate the value of its functionalities in relation to democratizing participation:

  1. In March 2016 La Teixidora covered, with a team of some twenty people, a debate on Collaborative Economy (Economies Col·laboratives Procomuns). The classified data were then transferred to the Decidim Barcelona platform, which has helped to define, through a broad participatory process, the Municipal Action Plan of the Barcelona City Council.
  2. At the same time, the tool has been used to monitor the fifteen teams which have been following the economic development program La Comunificadora, whose aim is the promotion of social transformation projects and the advancement of entrepreneurship. Through La Teixidora, the participants have been able to establish a space for exchanging knowledge among them, with the mentors, with the city service managers and with citizens in general. All its contents are open and reusable.

In short, through this platform, both processes have been able not only to contribute proposals, but also to form an open learning space. And by mapping participation, which makes these processes – both of which are promoted by the Public Administration – transparent and accountable, thus improving their democratic quality. At the same time, the information and the learning from their use are helping to redesign the technological platform itself and adapt it to the needs of the communities involved….(More)”.

Open Data Barometer 2016


Open Data Barometer: “Produced by the World Wide Web Foundation as a collaborative work of the Open Data for Development (OD4D) network and with the support of the Omidyar Network, the Open Data Barometer (ODB) aims to uncover the true prevalence and impact of open data initiatives around the world. It analyses global trends, and provides comparative data on countries and regions using an in-depth methodology that combines contextual data, technical assessments and secondary indicators.

Covering 115 jurisdictions in the fourth edition, the Barometer ranks governments on:

  • Readiness for open data initiatives.
  • Implementation of open data programmes.
  • Impact that open data is having on business, politics and civil society.

After three successful editions, the fourth marks another step towards becoming a global policymaking tool with a participatory and inclusive process and a strong regional focus. This year’s Barometer includes an assessment of government performance in fulfilling the Open Data Charter principles.

The Barometer is a truly global and collaborative effort, with input from more than 100 researchers and government representatives. It takes over six months and more than 10,000 hours of research work to compile. During this process, we address more than 20,000 questions and respond to more than 5,000 comments and suggestions.

The ODB global report is a summary of some of the most striking findings. The full data and methodology is available, and is intended to support secondary research and inform better decisions for the progression of open data policies and practices across the world…(More)”.

E-Democracy for Smart Cities


Book by Vinod Kumar: “…highlights the rightful role of citizens as per the constitution of the country for participation in Governance of a smart city using electronic means such as high speed fiber optic networks, the internet, and mobile computing as well as Internet of Things that have the ability to transform the dominant role of citizens and technology in smart cities. These technologies can transform the way in which business is conducted, the interaction of interface with citizens and academic institutions, and improve interactions between business, industry, and city government…(More).