How AI Addresses Unconscious Bias in the Talent Economy

Curated on Posted on by Stefaan Verhulst

Announcement by Bob Schultz at IBM: “The talent economy is one of the great outcomes of the digital era — and the ability to attract and develop the right talent has become a competitive advantage in most industries. According to a recent IBM study, which surveyed over 2,100 Chief Human Resource Officers, 33 percent of CHROs believe AI will revolutionize the way they do business over the next few years. In that same study, 65 percent of CEOs expect that people skills will have a strong impact on their businesses over the next several years. At IBM, we see AI as a tremendous untapped opportunity to transform the way companies attract, develop, and build the workforce for the decades ahead.

Consider this: The average hiring manager has hundreds of applicants a day for key positions and spends approximately six seconds on each resume. The ability to make the right decision without analytics and AI’s predictive abilities is limited and has the potential to create unconscious bias in hiring.

That is why today, I am pleased to announce the rollout of IBM Watson Recruitment’s Adverse Impact Analysis capability, which identifies instances of bias related to age, gender, race, education, or previous employer by assessing an organization’s historical hiring data and highlighting potential unconscious biases. This capability empowers HR professionals to take action against potentially biased hiring trends — and in the future, choose the most promising candidate based on the merit of their skills and experience alone. This announcement is part of IBM’s largest ever AI toolset release, tailor made for nine industries and professions where AI will play a transformational role….(More)”.

Computers Can Solve Your Problem. You May Not Like The Answer

Curated on Posted on by Stefaan Verhulst

David Scharfenberg at the Boston Globe: “Years of research have shown that teenagers need their sleep. Yet high schools often start very early in the morning. Starting them later in Boston would require tinkering with elementary and middle school schedules, too — a Gordian knot of logistics, pulled tight by the weight of inertia, that proved impossible to untangle.

Until the computers came along.

Last year, the Boston Public Schools asked MIT graduate students Sébastien Martin and Arthur Delarue to build an algorithm that could do the enormously complicated work of changing start times at dozens of schools — and rerouting the hundreds of buses that serve them….

The algorithm was poised to put Boston on the leading edge of a digital transformation of government. In New York, officials were using a regression analysis tool to focus fire inspections on the most vulnerable buildings. And in Allegheny County, Pa., computers were churning through thousands of health, welfare, and criminal justice records to help identify children at risk of abuse….

While elected officials tend to legislate by anecdote and oversimplify the choices that voters face, algorithms can chew through huge amounts of complicated information. The hope is that they’ll offer solutions we’ve never imagined ­— much as Google Maps, when you’re stuck in traffic, puts you on an alternate route, down streets you’ve never traveled.

Dataphiles say algorithms may even allow us to filter out the human biases that run through our criminal justice, social service, and education systems. And the MIT algorithm offered a small window into that possibility. The data showed that schools in whiter, better-off sections of Boston were more likely to have the school start times that parents prize most — between 8 and 9 a.m. The mere act of redistributing start times, if aimed at solving the sleep deprivation problem and saving money, could bring some racial equity to the system, too.

Or, the whole thing could turn into a political disaster.

District officials expected some pushback when they released the new school schedule on a Thursday night in December, with plans to implement in the fall of 2018. After all, they’d be messing with the schedules of families all over the city.

But no one anticipated the crush of opposition that followed. Angry parents signed an online petition and filled the school committee chamber, turning the plan into one of the biggest crises of Mayor Marty Walsh’s tenure. The city summarily dropped it. The failure would eventually play a role in the superintendent’s resignation.

It was a sobering moment for a public sector increasingly turning to computer scientists for help in solving nagging policy problems. What had gone wrong? Was it a problem with the machine? Or was it a problem with the people — both the bureaucrats charged with introducing the algorithm to the public, and the public itself?…(More)”

To Secure Knowledge: Social Science Partnerships for the Common Good

Curated on Posted on by Stefaan Verhulst

Social Science Research Council: “For decades, the social sciences have generated knowledge vital to guiding public policy, informing business, and understanding and improving the human condition. But today, the social sciences face serious threats. From dwindling federal funding to public mistrust in institutions to widespread skepticism about data, the infrastructure supporting the social sciences is shifting in ways that threaten to undercut research and knowledge production.

How can we secure social knowledge for future generations?

This question has guided the Social Science Research Council’s Task Force. Following eighteen months of consultation with key players as well as internal deliberation, we have identified both long-term developments and present threats that have created challenges for the social sciences, but also created unique opportunities. And we have generated recommendations to address these issues.

Our core finding focuses on the urgent need for new partnerships and collaborations among several key players: the federal government, academic institutions, donor organizations, and the private sector. Several decades ago, these institutions had clear zones of responsibility in producing social knowledge, with the federal government constituting the largest portion of funding for basic research. Today, private companies represent an increasingly large share not just of research and funding, but also the production of data that informs the social sciences, from smart phone usage to social media patterns.

In addition, today’s social scientists face unprecedented demands for accountability, speedy publication, and generation of novel results. These pressures have emerged from the fragmented institutional foundation that undergirds research. That foundation needs a redesign in order for the social sciences to continue helping our communities address problems ranging from income inequality to education reform.

To build a better future, we identify five areas of action: Funding, Data, Ethics, Research Quality, and Research Training. In each area, our recommendations range from enlarging corporate-academic pilot programs to improving social science training in digital literacy.

A consistent theme is that none of the measures, if taken unilaterally, can generate optimal outcomes. Instead, we have issued a call to forge a new research compact to harness the potential of the social sciences for improving human lives. That compact depends on partnerships, and we urge the key players in the construction of social science knowledge—including universities, government, foundations, and corporations—to act swiftly. With the right realignments, the security of social knowledge lies within our reach….(More)”

Rohingya turn to blockchain to solve identity crisis

Curated on Posted on by Stefaan Verhulst

Skot Thayer and Alex Hern at the Guardian: “Rohingya refugees are turning to blockchain-type technology to help address one of their most existential threats: lack of officially-recognised identity.

Denied citizenship in their home country of Myanmar for decades, the Muslim minority was the target of a brutal campaign of violence by the military which culminated a year ago this week. A “clearance operation” led by Buddhist militia sent more than 700,000 Rohingya pouring over the border into Bangladesh, without passports or official ID.

The Myanmar government has since agreed to take the Rohingya back, but are refusing to grant them citizenship. Many Rohingya do not want to return and face life without a home or an identity. This growing crisis prompted Muhammad Noor and his team at the Rohingya Project to try to find a digital solution.

“Why does a centralised entity like a bank or government own my identity,” says Noor, a Rohingya community leader based in Kuala Lumpur. “Who are they to say if I am who I am?”

Using blockchain-based technology, Noor, is trialling the use of digital identity cards that aim to help Rohingya in Malaysia, Bangladesh and Saudi Arabia access services such as banking and education. The hope is that successful trials might lead to a system that can help the community across southeast Asia.

Under the scheme, a blockchain database is used to record individual digital IDs, which can then be issued to people once they have taken a test to verify that they are genuine Rohingya….

Blockchain-based initiatives, such as the Rohingya Project, could eventually allow people to build the network of relationships necessary to participate in the modern global economy and prevent second and third generation “invisible” people from slipping into poverty. It could also allow refugees to send money across borders, bypassing high transaction fees.

In Jordan’s Azraq refugee camp, the United Nations World Food Programme (WFP) is using blockchain and biometrics to help Syrian refugees to purchase groceries using a voucher system. This use of the technology allows the WFP to bypass bank fees.

But Al Rjula says privacy is still an issue. “The technology is maturing, yet implementation by startups and emerging tech companies is still lacking,” he says.

The involvement of a trendy technology such as blockchains can often be enough to secure the funding, attention and support that start-ups – whether for-profit or charitable – need to thrive. But companies such as Tykn still have to tackle plenty of the same issues as their old-fashioned database-using counterparts, from convincing governments and NGOs to use their services in the first place to working out how to make enough overhead to pay staff, while also dealing with the fickle issues of building on a cutting-edge platform.

Blockchain-based humanitarian initiatives will also need to reckon with the problem of accountability in their efforts to aid refugees and those trapped in the limbo of statelessness.

Dilek Genc, a PhD candidate at the University of Edinburgh who studies blockchain-type applications in humanitarian aid and development, saysif the aid community continues to push innovation using Silicon Valley’s creed of “fail fast and often,” and experiment on vulnerable peoples they will be fundamentally at odds with humanitarian principles and fail to address the political roots of issues facing refugees…(More)”.

Palaces for the People: How Social Infrastructure Can Help Fight Inequality, Polarization, and the Decline of Civic Life

Curated on Posted on by Stefaan Verhulst

The Role of Scholarly Communication in a Democratic Society

Curated on Posted on by Stefaan Verhulst

Introdution to Special Issue of the Journal of Librarianship and Scholarly Communication by Yasmeen Shorish: “The pillars of a democratic society (equity, a free press, fair elections, engaged citizens, and the equal application of laws) are directly impacted by the availability, accessibility, and accuracy of information. Additionally, engaged, critically thinking individuals require an understanding of how knowledge is produced and shared, who has the power to make that information available, and how they—as information consumers and producers—are involved in those processes. Proposed and adopted government policies and actions that limit transparency and engagement, the increasing commodification of learning, the framing of education as a measure of return on investment (ROI) in real dollars, and the rapid transition of the research landscape to an increasingly monopolized walled garden have been in motion for some time but come into sharp focus through the lens of scholarly communication.

Scholarly communication is a broad domain that covers how information and knowledge are created and shared, what levels of access to that information are available, and how economic factors influence information communication. This system affects both the production and consumption of information and knowledge.

As such, the question of democratic or equitable processes is internal (Is the scholarly communication domain democratic and equitable?) and external (How does scholarly communication affect a democratic society?). The scholarly communication and research landscapes have never been level playing fields for all interested parties. Funding constraints, prejudices, and politics have all been factors in the amplification and suppression of people’s perspectives. In this special issue, I wanted to investigate how librarians and other information professionals are interrogating those practices and situating their scholarly communication work within the frame of an equitable and democratic society. What are the challenges and the opportunities? Where are we making progress? Where is there disenfranchisement? …(More)”.

An Overview of National AI Strategies

Curated on Posted on by Stefaan Verhulst

Medium Article by Tim Dutton: “The race to become the global leader in artificial intelligence (AI) has officially begun. In the past fifteen months, Canada, China, Denmark, the EU Commission, Finland, France, India, Italy, Japan, Mexico, the Nordic-Baltic region, Singapore, South Korea, Sweden, Taiwan, the UAE, and the UK have all released strategies to promote the use and development of AI. No two strategies are alike, with each focusing on different aspects of AI policy: scientific research, talent development, skills and education, public and private sector adoption, ethics and inclusion, standards and regulations, and data and digital infrastructure.

This article summarizes the key policies and goals of each strategy, as well as related policies and initiatives that have announced since the release of the initial strategies. It also includes countries that have announced their intention to develop a strategy or have related AI policies in place….(More)”.

Data Science Thinking: The Next Scientific, Technological and Economic Revolution

Curated on Posted on by Stefaan Verhulst

Book by Longbing Cao: “This book explores answers to the fundamental questions driving the research, innovation and practices of the latest revolution in scientific, technological and economic development: how does data science transform existing science, technology, industry, economy, profession and education?  How does one remain competitive in the data science field? What is responsible for shaping the mindset and skillset of data scientists?

Data Science Thinking paints a comprehensive picture of data science as a new scientific paradigm from the scientific evolution perspective, as data science thinking from the scientific-thinking perspective, as a trans-disciplinary science from the disciplinary perspective, and as a new profession and economy from the business perspective.

The topics cover an extremely wide spectrum of essential and relevant aspects of data science, spanning its evolution, concepts, thinking, challenges, discipline, and foundation, all the way to industrialization, profession, education, and the vast array of opportunities that data science offers. The book’s three parts each detail layers of these different aspects….(More)”.

The Risks of Dangerous Dashboards in Basic Education

Curated on Posted on by Stefaan Verhulst

Lant Pritchett at the Center for Global Development: “On June 1, 2009 Air France flight 447 from Rio de Janeiro to Paris crashed into the Atlantic Ocean killing all 228 people on board. While the Airbus 330 was flying on auto-pilot, the different speed indicators received by the on-board navigation computers started to give conflicting speeds, almost certainly because the pitot tubes responsible for measuring air speed had iced over. Since the auto-pilot could not resolve conflicting signals and hence did not know how fast the plane was actually going, it turned control of the plane over to the two first officers (the captain was out of the cockpit). Subsequent flight simulator trials replicating the conditions of the flight conclude that had the pilots done nothing at all everyone would have lived—nothing was actually wrong; only the indicators were faulty, not the actual speed. But, tragically, the pilots didn’t do nothing….

What is the connection to education?

Many countries’ systems of basic education are in “stall” condition.

A recent paper of Beatty et al. (2018) uses information from the Indonesia Family Life Survey, a representative household survey that has been carried out in several waves with the same individuals since 2000 and contains information on whether individuals can answer simple arithmetic questions. Figure 1, showing the relationship between the level of schooling and the probability of answering a typical question correctly, has two shocking results.

First, the difference in the likelihood a person can answer a simple mathematics question correctly differs by only 20 percent between individuals who have completed less than primary school (<PS)—who can answer correctly (adjusted for guessing) about 20 percent of the time—and those who have completed senior secondary school or more (>=SSS), who answer correctly only about 40 percent of the time. These are simple multiple choice questions like whether 56/84 is the same fraction as (can be reduced to) 2/3, and whether 1/3-1/6 equals 1/6. This means that in an entire year of schooling, less than 2 additional children per 100 gain the ability to answer simple arithmetic questions.

Second, this incredibly poor performance in 2000 got worse by 2014. …

What has this got to do with education dashboards? The way large bureaucracies prefer to work is to specify process compliance and inputs and then measure those as a means of driving performance. This logistical mode of managing an organization works best when both process compliance and inputs are easily “observable” in the economist’s sense of easily verifiable, contractible, adjudicated. This leads to attention to processes and inputs that are “thin” in the Clifford Geertz sense (adopted by James Scott as his primary definition of how a “high modern” bureaucracy and hence the state “sees” the world). So in education one would specify easily-observable inputs like textbook availability, class size, school infrastructure. Even if one were talking about “quality” of schooling, a large bureaucracy would want this too reduced to “thin” indicators, like the fraction of teachers with a given type of formal degree, or process compliance measures, like whether teachers were hired based on some formal assessment.

Those involved in schooling can then become obsessed with their dashboards and the “thin” progress that is being tracked and easily ignore the loud warning signals saying: Stall!…(More)”.

Technology, Activism, and Social Justice in a Digital Age

Curated on Posted on by Stefaan Verhulst

Book edited by John G. McNutt: “…offers a close look at both the present nature and future prospects for social change. In particular, the text explores the cutting edge of technology and social change, while discussing developments in social media, civic technology, and leaderless organizations — as well as more traditional approaches to social change.

It effectively assembles a rich variety of perspectives to the issue of technology and social change; the featured authors are academics and practitioners (representing both new voices and experienced researchers) who share a common devotion to a future that is just, fair, and supportive of human potential.

They come from the fields of social work, public administration, journalism, law, philanthropy, urban affairs, planning, and education, and their work builds upon 30-plus years of research. The authors’ efforts to examine changing nature of social change organizations and the issues they face will help readers reflect upon modern advocacy, social change, and the potential to utilize technology in making a difference….(More)”