Big data for government good: using analytics for policymaking


Kent Smetters in The Hill: ” Big Data and analytics are driving advancements that touch nearly every part of our lives. From improving disaster relief efforts following a storm, to enhancing patient response to specific medications to criminal justice reform and real-time traffic reporting, Big Data is saving lives, reducing costs and improving productivity across the private and the public sector.Yet when our elected officials draft policy they lack access to advanced data and analytics that would help them understand the economic implications of proposed legislation. Instead of using Big Data to inform and shape vital policy questions, Members of Congress typically don’t receive a detailed analysis of a bill until after it has been written, and after they have sought support for it. That’s when a policy typically undergoes a detailed budgetary analysis. And even then, these assessments often ignore the broader impact on jobs and the economy.

Yet when our elected officials draft policy they lack access to advanced data and analytics that would help them understand the economic implications of proposed legislation. Instead of using Big Data to inform and shape vital policy questions, Members of Congress typically don’t receive a detailed analysis of a bill until after it has been written, and after they have sought support for it. That’s when a policy typically undergoes a detailed budgetary analysis. And even then, these assessments often ignore the broader impact on jobs and the economy.

We must do better. Just as modern marketing firms use deep analytical tools to make smart business decisions, policymakers in Washington should similarly have access to modern tools for analyzing important policy questions.
Will Social Security be solvent for our grandchildren? How will changes to immigration policy influence the number of jobs and the GDP? How will tax reform impact the budget, economic growth and the income distribution? What is the impact of new investments in health care, education and roads? These are big questions that must be answered with reliable data and analysis while legislation is being written, not afterwards. The absence leaves us with ideology-driven partisanship.

Simply put, Washington needs better tools to evaluate these complex factors. Imagine the productive conversations we could have if we applied the kinds of tools that are commonplace in the business world to help Washington make more informed choices.

For example, with the help of a nonpartisan budget model from the Wharton School of the University of Pennsylvania, policymakers and the public can uncover some valuable—and even surprising—information about our choices surrounding Social Security, immigration and other issues.

By analyzing more than 4,000 different Social Security policy options, for example, the model projects that the Social Security Trust Fund will be depleted three years earlier than the Social Security Administration’s projections, barring any changes in current law. The tool’s projected shortfalls are larger than the SSA’s, in fact—because it takes into account how changes over time will affect the outcome. We also learn that many standard policy options fail to significantly move the Trust Fund exhaustion date, as these policies phase in too slowly or are too small. Securing Social Security, we now know, requires a range of policy combinations and potentially larger changes than we may have been considering.

Immigration policy, too, is an area where we could all benefit from greater understanding. The political left argues that legalizing undocumented workers will have a positive impact on jobs and the economy. The political right argues for just the opposite—deportation of undocumented workers—for many of the same reasons. But, it turns out, the numbers don’t offer much support to either side.

On one hand, legalization actually slightly reduces the number of jobs. The reason is simple: legal immigrants have better access to school and college, and they can spend more time looking for the best job match. However, because legal immigrants can gain more skills, the actual impact on GDP from legalization alone is basically a wash.

The other option being discussed, deportation, also reduces jobs, in this case because the number of native-born workers can’t rise enough to absorb the job losses caused by deportation. GDP also declines. Calculations based on 125 different immigration policy combinations show that increasing the total amount of legal immigrants—especially those with higher skills—is the most effective policy for increasing employment rates and GDP….(More)”

Two Laws On Expertise That Make Government Dumber


Beth Noveck in Forbes: “With the announcement of Microsoft’s acquisition of LinkedIn last week comes the prospect of new tech products that can help us visualize more than ever before about what we know and can do. But the buzz about what this might mean for our ability to find a job in the 21st century (and for privacy), obscures a tantalizing possibility for improving government.

Imagine if the Department of Health and Human Services needed to craft a new policy on hospitals. With better tools for automating the identification of expertise from our calendar, email, and document data (Microsoft), our education history and credentials (LinkedIn) skills acquired from training (Lynda), it might become possible to match the demand for know how about healthcare to the supply of those people who have worked in the sector, have degrees in public health, or who have demonstrated passion and know how evident from their volunteer experience.

The technological possibility of matching people to public opportunities to participate in the life of our democracy in ways that relate to our competencies and interests is impeded, however, by two decades-old statutes that prohibit the federal government from taking advantage of the possibilities of technology to tap into the expertise of the American people to solve our hardest problems.

The Federal Advisory Committee Act of 1972 (FACA) and the Paperwork Reduction Act of 1980 (PRA) entrench the committee and consultation practices of an era before the Internet. They make it illegal for wider networks of more diverse people with innovative ideas from convening to help solve public problems and need to be updated for the 21st century….(More)”

Is internet freedom a tool for democracy or authoritarianism?


 and  in the Conversation: “The irony of internet freedom was on full display shortly after midnight July 16 in Turkey when President Erdogan used FaceTime and independent TV news to call for public resistance against the military coup that aimed to depose him.

In response, thousands of citizens took to the streets and aided the government in beating back the coup. The military plotters had taken over state TV. In this digital age they apparently didn’t realize television was no longer sufficient to ensure control over the message.

This story may appear like a triumphant example of the internet promoting democracy over authoritarianism.

Not so fast….This duality of the internet, as a tool to promote democracy or authoritarianism, or simultaneously both, is a complex puzzle.

The U.S. has made increasing internet access around the world a foreign policy priority. This policy was supported by both Secretaries of State John Kerry and Hillary Clinton.

The U.S. State Department has allocated tens of millions of dollars to promote internet freedom, primarily in the area of censorship circumvention. And just this month, the United Nations Human Rights Council passed a resolution declaring internet freedom a fundamental human right. The resolution condemns internet shutdowns by national governments, an act that has become increasingly common in variety of countries across the globe, including Turkey, Brazil, India and Uganda.

On the surface, this policy makes sense. The internet is an intuitive boon for democracy. It provides citizens around the world with greater freedom of expression, opportunities for civil society, education and political participation. And previous research, including our own, has been optimistic about the internet’s democratic potential.

However, this optimism is based on the assumption that citizens who gain internet access use it to expose themselves to new information, engage in political discussions, join social media groups that advocate for worthy causes and read news stories that change their outlook on the world.

And some do.

But others watch Netflix. They use the internet to post selfies to an intimate group of friends. They gain access to an infinite stream of music, movies and television shows. They spend hours playing video games.

However, our recent research shows that tuning out from politics and immersing oneself in online spectacle has political consequences for the health of democracy….Political use of the internet ranks very low globally, compared to other uses. Research has found that just 9 percent of internet users posted links to political news and only 10 percent posted their own thoughts about political or social issues. In contrast, almost three-quarters (72 percent) say they post about movies and music, and over half (54 percent) also say they post about sports online.

This inspired our study, which sought to show how the internet does not necessarily serve as democracy’s magical solution. Instead, its democratic potential is highly dependent on how citizens choose to use it….

Ensuring citizens have access to the internet is not sufficient to ensure democracy and human rights. In fact, internet access may negatively impact democracy if exploited for authoritarian gain.

The U.S. government, NGOs and other democracy advocates have invested a great deal of time and resources toward promoting internet access, fighting overt online censorship and creating circumvention technologies. Yet their success, at best, has been limited.

The reason is twofold. First, authoritarian governments have adapted their own strategies in response. Second, the “if we build it, they will come” philosophy underlying a great deal of internet freedom promotion doesn’t take into account basic human psychology in which entertainment choices are preferred over news and attitudes toward the internet determine its use, not the technology itself.

Allies in the internet freedom fight should realize that the locus of the fight has shifted. Greater efforts must be put toward tearing down “psychological firewalls,” building demand for internet freedom and influencing citizens to employ the internet’s democratic potential.

Doing so ensures that the democratic online toolkit is a match for the authoritarian one….(More)”

Participatory Budgeting — Not A One-Size-Fits All Approach


Alexandra Flynn at Osgood Digital Commons: “Municipal staff and politicians are moving aside to let someone else make budget decisions – community residents. This practice, known as participatory budgeting or PB, is a completely different way of managing public money. It allows the public to both identify projects and programs that they want to see in their neighbourhoods, and to vote on which ones to fund. The process was developed twenty-five years ago and there are now over 1,500 participatory budgets around the world …

There is no one-size-fits all model for participatory budgeting. The UN-Habitat suggests that the following are essential pieces for the introduction of a participatory budgeting process: the will of the mayor, public interest, clarity on administration and the decisionmaking process, education tools on the budgeting process, widely distributed information on the participatory budgeting process through all possible means, and information on infrastructure and public service shortfalls. The UN-Habitat recommends that participatory budgeting should not be used if honesty and transparency are lacking in local administration. Municipal governments should be clear that the final decision rests with the elected representatives of the local authority and that the process does not replace representative democracy with direct referendums.

Municipalities may want to consider the following issues when implementing participatory budgeting in their communities….(More)”

Data as a Means, Not an End: A Brief Case Study


Tracie Neuhaus & Jarasa Kanok  in the Stanford Social Innovation Review: “In 2014, City Year—the well-known national education nonprofit that leverages young adults in national service to help students and schools succeed—was outgrowing the methods it used for collecting, managing, and using performance data. As the organization established its strategy for long-term impact, leaders identified a business problem: The current system for data collection and use would need to evolve to address the more-complex challenges the organization was undertaking. Staff throughout the organization were citing pain points one might expect, including onerous manual data collection, and long lag times to get much-needed data and reports on student attendance, grades, and academic and social-emotional assessments. After digging deeper, leaders realized they couldn’t fix the organization’s challenges with technology or improved methods without first addressing more fundamental issues. They saw City Year lacked a common “language” for the data it collected and used. Staff varied widely in their levels of data literacy, as did the scope of data-sharing agreements with the 27 urban school districts where City Year was working at the time. What’s more, its evaluation group had gradually become a default clearinghouse for a wide variety of service requests from across the organization that the group was neither designed nor staffed to address. The situation was much more complex than it appeared.

With significant technology roadmap decisions looming, City Year engaged with us to help it develop its data strategy. Together we came to realize that these symptoms were reflective of a single issue, one that exists in many organizations: City Year’s focus on data wasn’t targeted to address the very different kinds of decisions that each staff member—from the front office to the front lines—needed to make. …

Many of us in the social sector have probably seen elements of this dynamic. Many organizations create impact reports designed to satisfy external demands from donors, but these reports have little relevance to the operational or strategic choices the organizations face every day, much less address harder-to-measure, system-level outcomes. As a result, over time and in the face of constrained resources, measurement is relegated to a compliance activity, disconnected from identifying and collecting the information that directly enables individuals within the organization to drive impact. Gathering data becomes an end in itself, rather than a means of enabling ground-level work and learning how to improve the organization’s impact.

Overcoming this all-too-common “measurement drift” requires that we challenge the underlying orthodoxies that drive it and reorient measurement activities around one simple premise: Data should support better decision-making. This enables organizations to not only shed a significant burden of unproductive activity, but also drive themselves to new heights of performance.

In the case of City Year, leaders realized that to really take advantage of existing technology platforms, they needed a broader mindset shift….(More)”

Kids learn about anti-discrimination via online soccer game


Springwise: “As Euro 2016 captures the attention of soccer fanatics around the world, a new app is tapping into the popularity of the event, and using it bring about positive education. EduKicks is a new game for kids that teaches anti-discrimination through gaming and soccer.

IMG_0972

Launched earlier this week, the multiplayer game focuses on personal, social, and health education for children aged between 9-13. After downloading the app on their smartphone or tablet, users take turns spinning a wheel, and face either a movement card or an education card. The movement cards asks players to complete a soccer-related activity, such as tick-tocking with the insides of their feet. Education cards require them to answer a question. For example, the app might ask “How many women working in the football industry have experienced sexism?” and users choose between 22 percent, 66 percent, or 51 percent. Topics cover racism, religious discrimination, sexism, homophobia, disability, and more. The aim is to use the momentum and popularity of football to make learning more engaging and enjoyable….(More)”

Bridging data gaps for policymaking: crowdsourcing and big data for development


 for the DevPolicyBlog: “…By far the biggest innovation in data collection is the ability to access and analyse (in a meaningful way) user-generated data. This is data that is generated from forums, blogs, and social networking sites, where users purposefully contribute information and content in a public way, but also from everyday activities that inadvertently or passively provide data to those that are able to collect it.

User-generated data can help identify user views and behaviour to inform policy in a timely way rather than just relying on traditional data collection techniques (census, household surveys, stakeholder forums, focus groups, etc.), which are often cumbersome, very costly, untimely, and in many cases require some form of approval or support by government.

It might seem at first that user-generated data has limited usefulness in a development context due to the importance of the internet in generating this data combined with limited internet availability in many places. However, U-Report is one example of being able to access user-generated data independent of the internet.

U-Report was initiated by UNICEF Uganda in 2011 and is a free SMS based platform where Ugandans are able to register as “U-Reporters” and on a weekly basis give their views on topical issues (mostly related to health, education, and access to social services) or participate in opinion polls. As an example, Figure 1 shows the result from a U-Report poll on whether polio vaccinators came to U-Reporter houses to immunise all children under 5 in Uganda, broken down by districts. Presently, there are more than 300,000 U-Reporters in Uganda and more than one million U-Reporters across 24 countries that now have U-Report. As an indication of its potential impact on policymaking,UNICEF claims that every Member of Parliament in Uganda is signed up to receive U-Report statistics.

Figure 1: U-Report Uganda poll results

Figure 1: U-Report Uganda poll results

U-Report and other platforms such as Ushahidi (which supports, for example, I PAID A BRIBE, Watertracker, election monitoring, and crowdmapping) facilitate crowdsourcing of data where users contribute data for a specific purpose. In contrast, “big data” is a broader concept because the purpose of using the data is generally independent of the reasons why the data was generated in the first place.

Big data for development is a new phrase that we will probably hear a lot more (see here [pdf] and here). The United Nations Global Pulse, for example, supports a number of innovation labs which work on projects that aim to discover new ways in which data can help better decision-making. Many forms of “big data” are unstructured (free-form and text-based rather than table- or spreadsheet-based) and so a number of analytical techniques are required to make sense of the data before it can be used.

Measures of Twitter activity, for example, can be a real-time indicator of food price crises in Indonesia [pdf] (see Figure 2 below which shows the relationship between food-related tweet volume and food inflation: note that the large volume of tweets in the grey highlighted area is associated with policy debate on cutting the fuel subsidy rate) or provide a better understanding of the drivers of immunisation awareness. In these examples, researchers “text-mine” Twitter feeds by extracting tweets related to topics of interest and categorising text based on measures of sentiment (positive, negative, anger, joy, confusion, etc.) to better understand opinions and how they relate to the topic of interest. For example, Figure 3 shows the sentiment of tweets related to vaccination in Kenya over time and the dates of important vaccination related events.

Figure 2: Plot of monthly food-related tweet volume and official food price statistics

Figure 2: Plot of monthly food-related Tweet volume and official food price statistics

Figure 3: Sentiment of vaccine related tweets in Kenya

Figure 3: Sentiment of vaccine-related tweets in Kenya

Another big data example is the use of mobile phone usage to monitor the movement of populations in Senegal in 2013. The data can help to identify changes in the mobility patterns of vulnerable population groups and thereby provide an early warning system to inform humanitarian response effort.

The development of mobile banking too offers the potential for the generation of a staggering amount of data relevant for development research and informing policy decisions. However, it also highlights the public good nature of data collected by public and private sector institutions and the reliance that researchers have on them to access the data. Building trust and a reputation for being able to manage privacy and commercial issues will be a major challenge for researchers in this regard….(More)”

Priorities for the National Privacy Research Strategy


James Kurose and Keith Marzullo at the White House: “Vast improvements in computing and communications are creating new opportunities for improving life and health, eliminating barriers to education and employment, and enabling advances in many sectors of the economy. The promise of these new applications frequently comes from their ability to create, collect, process, and archive information on a massive scale.

However, the rapid increase in the quantity of personal information that is being collected and retained, combined with our increased ability to analyze and combine it with other information, is creating concerns about privacy. When information about people and their activities can be collected, analyzed, and repurposed in so many ways, it can create new opportunities for crime, discrimination, inadvertent disclosure, embarrassment, and harassment.

This Administration has been a strong champion of initiatives to improve the state of privacy, such as the “Consumer Privacy Bill of Rights” proposal and the creation of the Federal Privacy Council. Similarly, the White House report Big Data: Seizing Opportunities, Preserving Values highlights the need for large-scale privacy research, stating: “We should dramatically increase investment for research and development in privacy-enhancing technologies, encouraging cross-cutting research that involves not only computer science and mathematics, but also social science, communications and legal disciplines.”

Today, we are pleased to release the National Privacy Research Strategy. Research agencies across government participated in the development of the strategy, reviewing existing Federal research activities in privacy-enhancing technologies, soliciting inputs from the private sector, and identifying priorities for privacy research funded by the Federal Government. The National Privacy Research Strategy calls for research along a continuum of challenges, from how people understand privacy in different situations and how their privacy needs can be formally specified, to how these needs can be addressed, to how to mitigate and remediate the effects when privacy expectations are violated. This strategy proposes the following priorities for privacy research:

  • Foster a multidisciplinary approach to privacy research and solutions;
  • Understand and measure privacy desires and impacts;
  • Develop system design methods that incorporate privacy desires, requirements, and controls;
  • Increase transparency of data collection, sharing, use, and retention;
  • Assure that information flows and use are consistent with privacy rules;
  • Develop approaches for remediation and recovery; and
  • Reduce privacy risks of analytical algorithms.

With this strategy, our goal is to produce knowledge and technology that will enable individuals, commercial entities, and the Federal Government to benefit from technological advancements and data use while proactively identifying and mitigating privacy risks. Following the release of this strategy, we are also launching a Federal Privacy R&D Interagency Working Group, which will lead the coordination of the Federal Government’s privacy research efforts. Among the group’s first public activities will be to host a workshop to discuss the strategic plan and explore directions of follow-on research. It is our hope that this strategy will also inspire parallel efforts in the private sector….(More)”

How A Videogame Can Be A Source For Innovation


Jiwon Kim at PSFK: “The nonprofit Games For Change has a mission to utilize games to change the world. More specifically, it’s to facilitate “the creation and distribution of social impact games that serve as critical tools in humanitarian and educational efforts.”….PSFK decided to explore the three finalists up to win the award for the most innovative game of 2016:

1. Life is Strange: This game is comprised of five episodes that allow the gamer to turn back the time and change a chain of events. The gamers follow the protagonist, Maxine, as she uses her power to rewind time to save her friends and her town. This game is innovative in the sense that gamers intimately interact with this intricate plot while exploring important issues such as suicide, substance issues and relationships. The game is like a beautiful animated movie with great music, except the gamer decides the ending.

2. That Dragon, Cancer: The game’s creator, Ryan Green, is a programmer who wanted to share his experience of raising a young son struggling with cancer. The narrative video game retells how Ryan’s son and the rest of his family went on an emotional roller coaster ride that lasted years. Unfortunately, his son passed away but the Green family hopes that this game provides a deep insight into this difficult journey and dealing with feelings of hope and loss. The game brings in a new perspective and a new medium for intimate stories to be shared.

3. Lumino City: This game is entirely handcrafted with paper, miniature lights and motors. Lumino City is a beautiful 10-foot high city that serves as the setting of an exciting adventure. Gamers get to be Lumi, the protagonist, as she goes off on a journey to find her grandfather. Everything about this game is innovative in the sense that the creators fuse the digital world and traditional arts and crafts together….(More).

Nudging for Success


Press Release: “A groundbreaking report published today by ideas42 reveals several innovations that college administrators and policymakers can leverage to significantly improve college graduation rates at a time where completion is more out of reach than ever for millions of students.

The student path through college to graduation day is strewn with subtle, often invisible barriers that, over time, hinder students’ progress and cause some of them to drop out entirely. In Nudging for Success: Using Behavioral Science to Improve the Postsecondary Student Journey, ideas42 focuses on simple, low-cost ways to combat these unintentional obstacles and support student persistence and success at every stage in the college experience, from pre-admission to post-graduation. Teams worked with students, faculty and administrators at colleges around the country.

Even for students whose tuition is covered by financial aid, whose academic preparation is exemplary, and who are able to commit themselves full-time to their education, the subtle logistical and psychological sticking points can have a huge impact on their ability to persist and fully reap the benefits of a higher education.

Less than 60% of full-time students graduate from four-year colleges within six years, and less than 30% graduate from community colleges within three years. There are a myriad of factors often cited as deterrents to finishing school, such as the cost of tuition or the need to juggle family and work obligations, but behavioral science and the results of this report demonstrate that lesser-known dynamics like self-perception are also at play.

From increasing financial aid filing to fostering positive friend groups and a sense of belonging on campus, the 16 behavioral solutions outlined in Nudging for Success represent the potential for significant impact on the student experience and persistence. At Arizona State University, sending behaviorally-designed email reminders to students and parents about the Free Application for Federal Student Aid (FAFSA) priority deadline increased submissions by 72% and led to an increase in grant awards. Freshman retention among low-income, first generation, under-represented or other students most at risk of dropping out increased by 10% at San Francisco State University with the use of a testimonial video, self-affirming exercises, and monthly messaging aimed at first-time students.

“This evidence demonstrates how behavioral science can be the key to uplifting millions of Americans through education,” said Alissa Fishbane, Managing Director at ideas42. “By approaching the completion crisis from the whole experience of students themselves, administrators and policymakers have the opportunity to reduce the number of students who start, but do not finish, college—students who take on the financial burden of tuition but miss out on the substantial benefits of earning a degree.”

The results of this work drive home the importance of examining the college experience from the student perspective and through the lens of human behavior. College administrators and policymakers can replicate these gains at institutions across the country to make it simpler for students to complete the degree they started in ways that are often easier and less expensive to implement than existing alternatives—paving the way to stronger economic futures for millions of Americans….(More)”