Can Business And Tech Transform The Way Our Government Works By 2020?


Ben Schiller at Co.Exist: “The rise of open data, crowd-sourcing, predictive analytics, and other big tech trends, aren’t just for companies to contend with. They’re also a challenge for government. New technology gives public agencies the opportunity to develop and deliver services in new ways, track results more accurately, and open up decision-making.
Deloitte’s big new Government 2020 report looks at the trends impacting government and lays out a bunch of ideas for how they can innovate. We picked out a few below. There are more infographics in the slide show.

Consumerization of public services

Deloitte expects entrepreneurs to “develop innovative and radically user-friendly approaches to satisfy unmet consumer demand for better public services.” Startups like Uber or Lyft “reinvigorated transportation.” Now it expects a similar “focus on seamless customer experiences” in education and health care.

Open workforce

Deloitte expects governments to become looser: collections of people doing a job, rather than large hierarchical structures. “Governments [will] expand their talent networks to include ‘partnership talent’ (employees who are parts of joint ventures), ‘borrowed talent’ (employees of contractors), ‘freelance talent’ (independent, individual contractors) and ‘open-source talent,'” the report says.

Outcome based legislation

Just as big data analytics allows companies to measure the effectiveness of marketing campaigns, so it allows governments to measure how well legislation and regulation is working. They can “shift from a concentration on processes to the achievement of specific targets.” And, if the law isn’t working, someone has the data to throw it out….”

Data is Law


Mark Headd at Civic Innovations: The Future is Open: “In his famous essay on the importance of the technological underpinnings of the Internet, Lawrence Lessig described the potential threat if the architecture of cyberspace was built on values that diverged from those we believe are important to the proper functioning of our democracy. The central point of this seminal work seems to grow in importance each day as technology and the Internet become more deeply embedded into our daily lives.
But increasingly, another kind of architecture is becoming central to the way we live and interact with each other – and to the way in which we are governed and how we interact with those that govern us. This architecture is used by governments at the federal, state and local level to share data with the public.
This data – everything from weather data, economic data, education data, crime data, environmental data – is becoming increasingly important for how we view the world around us and our perception of how we are governed. It is quite easy for us to catalog the wide range of personal decisions – some rote, everyday decisions like what to wear based on the weather forecast, and some much more substantial like where to live or where to send our children to school – that are influenced by data collected, maintained or curated by government.
It seems to me that Lessig’s observations from a decade and a half ago about the way in which the underlying architecture of the Internet may affect our democracy can now be applied to data. Ours is the age of data – it pervades every aspect of our lives and influences how we raise our children, how we spend our time and money and who we elect to public office.
But even more fundamental to our democracy, how well our government leaders are performing the job we empower them to do depends on data. How effective is policing in reducing the number of violent crimes? How effective are environmental regulations in reducing dangerous emissions? How well are programs performing to lift people out of poverty and place them in gainful employment? How well are schools educating our children?
These are all questions that we answer – in whole or in part – by looking at data. Data that governments themselves are largely responsible for compiling and publishing….
Having access to open data is no longer an option for participating effectively in our modern democracy, it’s a requirement. Data – to borrow Lessig’s argument – has become law.”

MIT to Pioneer Science of Innovation


Irving Wladawsky-Berger in the Wall Street Journal: ““Innovation – identified by MIT economist and Nobel laureate Robert Solow as the driver of long-term, sustainable economic growth and prosperity – has been a hallmark of the Massachusetts Institute of Technology since its inception.” Thus starts The MIT Innovation Initiative: Sustaining and Extending a Legacy of Innovation, the preliminary report of a yearlong effort to define the innovation needed to address some of the world’s most challenging problems. Released earlier this month, the report was developed by the MIT Innovation Initiative, launched a year ago by MIT President Rafael Reif…. Its recommendations are focused on four key priorities.
Strengthen and expand idea-to-impact education and research. Students are asking for career preparation that enables them to make a positive difference early in their careers. Twenty percent of incoming students say that they want to launch a company or NGO during their undergraduate years…
The report includes a number of specific ideas-to-impact recommendations. In education, they include new undergraduate minor programs focused on the engineering, scientific, economic and social dimensions of innovation projects. In research, it calls for supplementing research activities with specific programs designed to extend the work beyond publication with practical solutions, including proof-of-concept grants.
Extend innovation communities. Conversations with students, faculty and other stakeholders uncovered that the process of engaging with MIT’s innovation programs and activities is somewhat fragmented.  The report proposes tighter integration and improved coordinations with three key types of communities:

  • Students and postdocs with shared interests in innovation, including links to appropriate mentors;
  • External partners, focused on linking the MIT groups more closely to corporate partners and entrepreneurs; and
  • Global communities focused on linking MIT with key stakeholders in innovation hubs around the world.

Enhance innovation infrastructures. The report includes a number of recommendations for revitalizing innovation-centric infrastructures in four key areas…..
Pioneer the development of the Science of Innovation. In my opinion, the report’s most important and far reaching recommendation calls for MIT to create a new Laboratory for Innovation Science and Policy –…”
 

How Government Can Unlock Economic Benefits from Open Data


at GovTech: “Zillow, the fast-growing online real estate marketplace, couldn’t exist without public data. More specifically, it probably couldn’t exist without online public data relating to real estate sales information. The nation has more than 3,000 counties, each with its own registry of deeds where routine but vital data are recorded on every transaction involving the sale of homes, businesses and land. Until recently, much of that information resided in paper documents stored in filing cabinets. But as that information has moved online, its value has increased, making it possible for firms like Zillow to use the data in new ways, creating its popular “zestimate” forecast on home values.

Zillow is a prime example of how open data creates economic value. The Seattle-based company has grown rapidly since its launch in 2006, generating more than $78 million in revenue in its last financial quarter and employing more than 500 workers. But real estate firms aren’t the only businesses benefiting from data collected and published by government.
GovLab, a research laboratory run by New York University, publishes the Open Data 500, a list of companies that benefit from open data produced by the federal government. The list contains more than 15 categories of businesses, ranging from health care and education to energy, finance, legal and the environment. And the data flows from all the major agencies, including NASA, Defense, Transportation, Homeland Security and Labor….
Zillow’s road to success underscores the challenges that lie ahead if local government is going to grab its share of open data’s economic bonanza. One of the company’s biggest hurdles was to create a system that could integrate government data from thousands of databases in county government. “There’s no standard format, which is very frustrating,” Stan Humphries, Zillow’s chief economist, told Computerworld.com. “It’s up to us to figure out 3,000 different ways to ingest data and make sense of it…. More at GovTech

The Free 'Big Data' Sources Everyone Should Know


Bernard Marr at Linkedin Pulse: “…The moves by companies and governments to put large amounts of information into the public domain have made large volumes of data accessible to everyone….here’s my rundown of some of the best free big data sources available today.

Data.gov

The US Government pledged last year to make all government data available freely online. This site is the first stage and acts as a portal to all sorts of amazing information on everything from climate to crime. To check it out, click here.

US Census Bureau

A wealth of information on the lives of US citizens covering population data, geographic data and education. To check it out, click here. To check it out, click here.

European Union Open Data Portal

As the above, but based on data from European Union institutions. To check it out, click here.

Data.gov.uk

Data from the UK Government, including the British National Bibliography – metadata on all UK books and publications since 1950. To check it out, click here.

The CIA World Factbook

Information on history, population, economy, government, infrastructure and military of 267 countries. To check it out, click here.

Healthdata.gov

125 years of US healthcare data including claim-level Medicare data, epidemiology and population statistics. To check it out, click here.

NHS Health and Social Care Information Centre

Health data sets from the UK National Health Service. To check it out, click here.

Amazon Web Services public datasets

Huge resource of public data, including the 1000 Genome Project, an attempt to build the most comprehensive database of human genetic information and NASA’s database of satellite imagery of Earth. To check it out, click here.

Facebook Graph

Although much of the information on users’ Facebook profile is private, a lot isn’t – Facebook provide the Graph API as a way of querying the huge amount of information that its users are happy to share with the world (or can’t hide because they haven’t worked out how the privacy settings work). To check it out, click here.

Gapminder

Compilation of data from sources including the World Health Organization and World Bank covering economic, medical and social statistics from around the world. To check it out, click here.

Google Trends

Statistics on search volume (as a proportion of total search) for any given term, since 2004. To check it out, click here.

Google Finance

40 years’ worth of stock market data, updated in real time. To check it out, click here.

Google Books Ngrams

Search and analyze the full text of any of the millions of books digitised as part of the Google Books project. To check it out, click here.

National Climatic Data Center

Huge collection of environmental, meteorological and climate data sets from the US National Climatic Data Center. The world’s largest archive of weather data. To check it out, click here.

DBPedia

Wikipedia is comprised of millions of pieces of data, structured and unstructured on every subject under the sun. DBPedia is an ambitious project to catalogue and create a public, freely distributable database allowing anyone to analyze this data. To check it out, click here.

Topsy

Free, comprehensive social media data is hard to come by – after all their data is what generates profits for the big players (Facebook, Twitter etc) so they don’t want to give it away. However Topsy provides a searchable database of public tweets going back to 2006 as well as several tools to analyze the conversations. To check it out, click here.

Likebutton

Mines Facebook’s public data – globally and from your own network – to give an overview of what people “Like” at the moment. To check it out, click here.

New York Times

Searchable, indexed archive of news articles going back to 1851. To check it out, click here.

Freebase

A community-compiled database of structured data about people, places and things, with over 45 million entries. To check it out, click here.

Million Song Data Set

Metadata on over a million songs and pieces of music. Part of Amazon Web Services. To check it out, click here.”
See also Bernard Marr‘s blog at Big Data Guru

Opening Government: Designing Open Innovation Processes to Collaborate With External Problem Solvers


New paper by Ines Mergel in Social Science Computer Review: “Open government initiatives in the U.S. government focus on three main aspects: transparency, participation, and collaboration. Especially the collaboration mandate is relatively unexplored in the literature. In practice, government organizations recognize the need to include external problem solvers into their internal innovation creation processes. This is partly derived from a sense of urgency to improve the efficiency and quality of government service delivery. Another formal driver is the America Competes Act that instructs agencies to search for opportunities to meaningfully promote excellence in technology, education, and science. Government agencies are responding to these requirements by using open innovation (OI) approaches to invite citizens to crowdsource and peer produce solutions to public management problems. These distributed innovation processes occur at all levels of the U.S. government and it is important to understand what design elements are used to create innovative public management ideas. This article systematically reviews existing government crowdsourcing and peer production initiatives and shows that after agencies have defined their public management problem, they go through four different phases of the OI process: (1) idea generation through crowdsourcing, (2) incubation of submitted ideas with peer voting and collaborative improvements of favorite solutions, (3) validation with a proof of concept of implementation possibilities, and (4) reveal of the selected solution and the (internal) implementation of the winning idea. Participation and engagement are incentivized both with monetary and nonmonetary rewards, which lead to tangible solutions as well as intangible innovation outcomes, such as increased public awareness.”

Big video data could change how we do everything — from catching bad guys to tracking shoppers


Sean Varah at VentureBeat: “Everyone takes pictures and video with their devices. Parents record their kids’ soccer games, companies record employee training, police surveillance cameras at busy intersections run 24/7, and drones monitor pipelines in the desert.
With vast amounts of video growing vaster at a rate faster than the day before, and the hottest devices like drones decreasing in price and size until everyone has one (OK, not in their pocket quite yet) it’s time to start talking about mining this mass of valuable video data for useful purposes.
Julian Mann, the cofounder of Skybox Imaging — a company in the business of commercial satellite imagery and the developer advocate for Google Earth outreach — says that the new “Skybox for Good” program will provide “a constantly updated model of change of the entire planet” with the potential to “save lives, protect the environment, promote education, and positively impact humanity.”…
Mining video data through “man + machine” artificial intelligence is new technology in search of unsolved problems. Could this be the next chapter in the ever-evolving technology revolution?
For the past 50 years, satellite imagery has only been available to the U.S. intelligence community and those countries with technology to launch their own. Digital Globe was one of the first companies to make satellite imagery available commercially, and now Skybox and a few others have joined them. Drones are even newer, having been used by the U.S. military since the ‘90s for surveillance over battlefields or, in this age of counter-terrorism, playing the role of aerial detectives finding bad guys in the middle of nowhere. Before drones, the same tasks required thousands of troops on the ground, putting many young men and women in harm’s way. Today, hundreds of trained “eyes” safely located here in the U.S. watch hours of video from a single drone to assess current situations in countries far away….”

Bringing the data revolution to education, and education to the data revolution


Pauline Rose at Post2015.org: “Calls for a data revolution are putting the spotlight on the importance of more and better data as a means to hold policymakers to account for post-2015 goals. In many ways, education has been at the forefront of approaches to measuring progress over the past 15 years. The influence of the Education for All Global Monitoring Report (GMR) and the efforts of the UNESCO Institute for Statistics (UIS) in improving the availability of education data provide important lessons for tracking progress post-2015. This experience should play an important contribution to informing the practical next steps for the data revolution.
Building on this experience, a roundtable held at the Overseas Development Institute on 17 November brought together over 40 technical experts, who debated approaches to measuring progress towards post-2015 education targets, with a focus on learning and equity. The meeting coincided with the launch of consultation on post-2015 education indicators by the Technical Advisory Group (TAG) to the EFA Steering Committee. As noted in the opening remarks on the data revolution by Neil Jackson, Chief Statistician at DFID, in many ways the education sector is leading the way in thinking about how to monitor post-2015 progress in concrete ways.
One of the problems that the GMR and UIS faced in tracking progress over the past 15 years was that indicators were not set at the time of deciding on education for all goals in 2000, hence the importance of the current consultation process. Another was that data have not been available a sufficiently disaggregated form to track progress on the most disadvantaged subgroups within each country, that is those most likely to be left behind. The GMR’s World Inequality Database on Education (WIDE), drawing on internationally-comparable household survey data, has been one step forward in presenting data in an accessible format to show that the poorest children living in rural areas, and often girls, are still far from completing primary school in many countries, and that many are also not learning the basics in reading and mathematics even if they have spent time in school….”

Show Me the Evidence


New book by Ron Haskins: “This book tells the story of how the Obama administration planned and enacted several initiatives to fund social programs based on rigorous evidence of success and thereby created a fundamental change in the role of evidence in federal policymaking.
Using interviews with the major players from the White House, the Office of Management and Budget, federal agencies, Congress, and the child advocacy community, the authors detail the development and implementation of six evidence-based social policy initiatives by the Obama administration.
The initiatives range widely over fundamental issues in the nation’s social policy including preschool and K-12 education, teen pregnancy, employment and training, health, and community-based programs. These initiatives constitute a revolution in the use of social science evidence to guide federal policymaking and the operation of federal grant programs.
A fascinating story for everyone interested in politics and policy, this book also provides a blueprint for policymakers worldwide who are interested in expanding the use of evidence in policy.

Read David Wessel’s review in the Wall Street Journal.”

White House: Help Shape Public Participation


Corinna Zarek and Justin Herman at the White House Blog: “Public participation — where citizens help shape and implement government programs — is a foundation of open, transparent, and engaging government services. From emergency management and regulatory development to science and education, better and more meaningful engagement with those who use public services can measurably improve government for everyone.
A team across the government is now working side-by-side with civil society organizations to deliver the first U.S. Public Participation Playbook, dedicated to providing best practices for how agencies can better design public participation programs, and suggested performance metrics for evaluating their effectiveness.
Developing a U.S. Public Participation Playbook has been an open government priority, and was included in both the first and second U.S. Open Government National Action Plans as part of the United States effort to increase public integrity in government programs. This resource reflects the commitment of the government and civic partners to measurably improve participation programs, and is designed using the same inclusive principles that it champions.
More than 30 Federal leaders from across diverse missions in public service have collaborated on draft best practices, or “plays,” lead by the General Services Administration’s inter-agency SocialGov Community. The playbook is not limited to digital participation, and is designed to address needs from the full spectrum of public participation programs.
The plays are structured to provide best practices, tangible examples, and suggested performance metrics for government activities that already exist or are under development. Some categories included in the plays include encouraging community development and outreach, empowering participants through public/private partnerships, using data to drive decisions, and designing for inclusiveness and accessibility.
In developing this new resource, the team has been reaching out to more than a dozen civil society organizations and stakeholders, asking them to contribute as the Playbook is created. The team would like your input as well! Over the next month, contribute your ideas to the playbook using Madison, an easy-to-use, open source platform that allows for accountable review of each contribution.
Through this process, the team will work together to ensure that the Playbook reflects the best ideas and examples for agencies to use in developing and implementing their programs with public participation in mind. This resource will be a living document, and stakeholders from inside or outside of government should continually offer new insights — whether new plays, the latest case studies, or the most current performance metrics — to the playbook.
We look forward to seeing the public participate in the creation and evolution of the Public Participation Playbook!”