Beyond Networks – Interlocutory Coalitions, the European and Global Legal Orders

Curated on Posted on by Stefaan Verhulst

Book by Gianluca Sgueo: “….explores the activism promoted by organised networks of civil society actors in opening up possibilities for more democratic supranational governance. It examines the positive and negative impact that such networks of civil society actors – named “interlocutory coalitions” – may have on the convergence of principles of administrative governance across the European legal system and other supranational legal systems.

The book takes two main controversial aspects into account: the first relates to the convergence between administrative rules pertaining to different supranational regulatory systems. Traditionally, the spread of methods of administrative governance has been depicted primarily against the background of the interactions between the domestic and the supranational arena, both from a top-down and bottom-up perspective. However, the exploration of interactions occurring at the supranational level between legal regimes is still not grounded on adequate empirical evidence. The second controversial aspect considered in this book consists of the role of civil society actors operating at the supranational level. In its discussion of the first aspect, the book focuses on the relations between the European administrative law and the administrative principles of law pertaining to other supranational regulatory regimes and regulators, including the World Bank, the International Monetary Fund, the World Trade Organization, the United Nations, the Organization for Economic Cooperation and Development, the Asian Development Bank, and the Council of Europe. The examination of the second aspect involves the exploration of the still little examined, but crucial, role of civil society organised networks in shaping global administrative law. These “interlocutory coalitions” include NGOs, think tanks, foundations, universities, and occasionally activists with no formal connections to civil society organisations. The book describes such interlocutory coalitions as drivers of harmonized principles of participatory democracy at the European and global levels. However, interlocutory coalitions show a number of tensions (e.g. the governability of coalitions, the competition among them) that may hamper the impact they have on the reconfiguration of individuals’ rights, entitlements and responsibilities in the global arena….(More)’

Citizen-generated data in the information ecosystem

Curated on Posted on by Stefaan Verhulst

Ssanyu Rebecca at Making All Voices Count: “The call for a data revolution by the UN Secretary General’s High Level Panel in the run up to Agenda 2030 stimulated debate and action in terms of innovative ways of generating and sharing data.

Since then, technological advances have supported increased access to data and information through initiatives such as open data platforms and SMS-based citizen reporting systems. The main driving force for these advances is for data to be timely and usable in decision-making. Among the several actors in the data field are the proponents of citizen-generated data (CGD) who assert its potential in the context of the sustainable development agenda.

Nevertheless, there is need for more evidence on the potential of CGD in influencing policy and service delivery, and contributing to the achievement of the sustainable development goals. Our study on Citizen-generated data in the information ecosystem: exploring links for sustainable development sought to obtain answers. Using case studies on the use of CGD in two different scenarios in Uganda and Kenya, Development Research and Training (DRT) and Development Initiatives (DI) collaborated to carry out this one-year study.

In Uganda, we focused on a process of providing unsolicited citizen feedback to duty- bearers and service providers in communities. This was based on the work of Community Resource Trackers, a group of volunteers supported by DRT in five post-conflict districts (Gulu, Kitgum, Pader, Katakwi and Kotido) to identify and track community resources and provide feedback on their use. These included financial and in-kind resources, allocated through central and local government, NGOs and donors.

In Kenya, we focused on a formalised process of CGD involving the Ministry of Education and National Taxpayers Association. The School Report Card (SRC) is an effort to increase parental participation in schooling. SRC is a scorecard for parents to assess the performance of their school each year in ten areas relatingto the quality of education.

What were the findings?

The two processes provided insights into the changes CGD influences in the areas of  accountability, resource allocation, service delivery and government response.

Both cases demonstrated the relevance of CGD in improving service delivery. They showed that the uptake of CGD and response by government depends significantly on the quality of relationships that CGD producers create with government, and whether the initiatives relate to existing policy priorities and interests of government.

The study revealed important effects on improving citizen behaviours. Community members who participated in CGD processes, understood their role as citizens and participated fully in development processes, with strong skills, knowledge and confidence.

The Kenya case study revealed that CGD can influence policy change if it is generated and used at large scale, and in direct linkage with a specific sector; but it also revealed that this is difficult to measure.

In Uganda we observed distinct improvements in service delivery and accessibility at the local level – which was the motivation for engaging in CGD in the first instance….(More) (Full Report)”.

How can government officials become innovators?

Curated on Posted on by Stefaan Verhulst

 at the OECD: “… has been investigating the topic of skills for public sector innovation. The result of our work has been to produce a beta model of “core skills” for public sector innovation which we are sharing for comment. Our work on innovation skills also sits within the framework of the OECD’s skills for a 21st century Civil Service, and the beta model of core skills for public sector innovation will ultimately form an annex to this work programme’s final report.

Our skills model is designed around six areas of “core skills”: iteration, data literacy, user centricity, curiosity, storytelling, and insurgency. These six skills areas are not the only skills for public sector innovation, each innovation project and challenge will have its own particular needs. Nor will all public servants need to make use of or apply these skills in every aspect of their day-to-day job. Rather, these are six skills areas that with proper promotion/advocacy and development we believe can enable a wider adoption of innovation practices and thus an increased level of innovation. In fact, there are a number of other skills that are already covered in existing public sector competency frameworks that are relevant for innovation, such as collaboration, strategic thinking, political awareness, coaching.

…(More)”

 

The NGO-Academia interface: obstacles to collaboration, lessons from systems thinking and suggested ways forward

Curated on Posted on by Stefaan Verhulst

Duncan Green at LSE Impact Blog: “The case for partnership between international non-governmental organisations (INGOs) and academia to advance development knowledge is strong. INGOs bring presence on the ground – through their own operations or long-term local partnerships – and communication and advocacy skills (not always academics’ strong point). Academia contributes research skills and credibility, and a long-term reflective perspective that the more frenetic forms of operational work and activism often lack.

In practice, however, such partnerships have proven remarkably difficult, partly because INGOs and academia are too complementary – there is so little overlap between their respective worlds that it is often difficult to find ways to work together.

Obstacles to collaboration

  • Impact vs publication:…
  • Urgency vs “wait and see”: …
  • Status quo vs originality: …
  • Thinking vs talking: ….

Systems thinking approaches

Some of the problems that arise in the academic–INGO interface stem from overly linear approaches to what is, in effect, an ideas and knowledge ecosystem. In such contexts, systems thinking can help identify bottlenecks and suggest possible ways forward.

Getting beyond supply and demand to convening and brokering

Supply-driven is the norm in development research – “experts” churning out policy papers, briefings, books, blogs, etc. Being truly demand-driven is hard even to imagine – an NGO or university department submitting themselves to a public poll on what should be researched? But increasingly in areas such as governance or value chains, we try and move beyond both supply and demand to a convening/brokering role, bringing together different “unusual suspects”. What would that look like in research? Action research, with an agenda that emerges from an interaction between communities and researchers? Natural science seems further ahead on this point: when the Dutch National Research Agenda ran a nationwide citizen survey of research questions they wanted science to look at, 12,000 questions were submitted and clustered into 140 questions, under seven or eight themes. To the organisers’ surprise, many citizens asked quite deep questions.

Most studies identify a need for “knowledge brokers” not only to bridge the gap between the realms of science and policy, but also to synthesise and transform evidence into an effective and usable form for policy and practice. An essential feature of knowledge brokers is that they understand the cultures of both worlds. Often, this role is performed by third-sector organisations of various types (from lobbyists to thinktanks to respected research funders). Some academics can transcend this divide. A few universities employ specialist knowledge brokers but their long-term effectiveness is often constrained by low status, insecure contracts and lack of career pathways. Whoever plays this crucial intermediary role, it appears that it is currently under-resourced within and beyond the university system. In the development sector, the nearest thing to an embedded gateway is the Governance and Social Development Resource Centre (GSDRC), run by Birmingham University and the IDS and largely funded by the Department for International Development. It conducts literature and evidence reviews on a range of topics, drawing evidence from both academic literature and non-academic institutions….

Ways forward

Based on all of the above, a number of ideas emerge for consideration by academics, INGOs and funders of research.

Suggestions for academics

Comments on previous blog posts provided a wealth of practical advice to academics on how to work more productively with INGOs. These include the following:

  • Create research ideas and proposals collaboratively. This means talking to each other early on, rather than academics looking for NGOs to help their dissemination, or NGOs commissioning academics to undertake policy-based evidence making.
  • Don’t just criticise and point to gaps – understand the reasons for them (gaps in both NGO programmes and their research capacity) and propose solutions. Work to recognise practitioners’ strengths and knowledge.
  • Make research relevant to real people in communities. This means proper discussions and dialogue at design, research and analysis stages, disseminated drafts and discussing findings locally on publication.
  • Set up reflection spaces in universities where NGO practitioners can go to take time out and be supported to reflect on and write up their experiences, network with others, and gain new insights on their work.
  • Catalyse more exchange of personnel in both directions. Universities could replicate my own Professor in Practice position at the London School of Economics and Political Science, while INGOs could appoint honorary fellows, who could help guide their thinking in return for access to their work….(More)”.

How Libraries Became Public

Curated on Posted on by Stefaan Verhulst

Barbara Fister at Inside HigherEd: “Of all of our cultural institutions, the public library is remarkable. There are few tax-supported services that are used by people of all ages, classes, races, and religions. I can’t think of any public institutions (except perhaps parks) that are as well-loved and widely used as libraries. Nobody has suggested that tax dollars be used for vouchers to support the development of private libraries or that we shouldn’t trust those “government” libraries. Even though the recession following the 2008 crash has led to reduced staff and hours in American libraries, threats of closure are generally met with vigorous community resistance. Visits and check-outs are up significantly over the past ten years, though it has decreased a bit in recent years. Reduced funding seems to be a factor, though the high point was 2009; library use parallels unemployment figures – low unemployment often means fewer people use public libraries. A for-profit company that claims to run libraries more cheaply than local governments currently has contracts to manage only sixteen of over 9,000 public library systems in the U.S. Few public institutions have been so impervious to privatization.

I find it intriguing that the American public library grew out of an era that has many similarities to this one – the last quarter of the 19th century, when large corporations owned by the super-rich had gained the power to shape society and fundamentally change the lives of ordinary people. It was also a time of new communication technologies, novel industrial processes, and data-driven management methods that treated workers as interchangeable cogs in a Tayloristic, efficient machine. Stuff got cheaper and more abundant, but wages fell and employment was precarious, with mass layoffs common. The financial sector was behaving badly, too, leading to cyclical panics and depressions. The gap between rich and poor grew, with unprecedented levels of wealth concentrated among a tiny percentage of the population. It all sounds strangely familiar.

The changes weren’t all economic. A wave of immigration, largely from southern and eastern Europe and from the Far East before the Chinese Exclusion Act of 1882, changed national demographics. Teddy Roosevelt warned of “race suicide,” urging white protestant women to reproduce at the same rate as other groups to make America Anglo-Saxon again. The hard-won rights of emancipated African Americans were systematically rolled back through voter suppression, widespread acts of terror, and the enactment of Jim Crow laws. Indigenous people faced broken treaties, seized land, military suppression, and forced assimilation.

How interesting that it was during this turbulent time of change when the grand idea of the American public library – a publicly-supported cultural institution that would be open to all members of the community for their enjoyment and education – emerged….(More)”.

How maps and machine learning are helping to eliminate malaria

Curated on Posted on by Stefaan Verhulst

Allie Lieber at The Keyword: “Today is World Malaria Day, a moment dedicated to raising awareness and improving access to tools to prevent malaria. The World Health Organization says nearly half of the world’s population is at risk for malaria, and estimates that in 2015 there were 212 million malaria cases resulting in 429,000 deaths. In places with high transmission rates, children under five account for 70 percent of malaria deaths.

DiSARM (Disease Surveillance and Risk Monitoring), a project led by the Malaria Elimination Initiative and supported by the Bill and Melinda Gates Foundationand Clinton Health Access Initiative, is fighting the spread of malaria by mapping the places where malaria could occur. With the help of Google Earth Engine, DiSARM creates high resolution “risk maps” that help malaria control programs identify the areas where they should direct resources for prevention and treatment.

We sat down with Hugh Sturrock, who leads the DiSARM project and is an Assistant Professor of Epidemiology and Biostatistics in the University of California, San Francisco’s Global Health Group, to learn more about DiSARM’s fight against malaria, and how Google fits in….

How does DiSARM use Google Earth Engine to help fight malaria?

If we map where malaria is most likely to occur, we can target those areas for action. Every time someone is diagnosed with malaria in Swaziland and Zimbabwe, a team goes to the village where the infection occurred and collects a GPS point with the precise infection location. Just looking at these points won’t allow you to accurately determine the risk of malaria, though. You also need satellite imagery of conditions like rainfall, temperature, slope and elevation, which affect mosquito breeding and parasite development.

To determine the risk of malaria, DiSARM combines the precise location of the malaria infection,  with satellite data of conditions like rainfall, temperature, vegetation, elevation, which affect mosquito breeding. DiSARM’s mobile app can be used by the malaria programs and field teams to target interventions.

Google Earth Engine collects and organizes the public satellite imagery data we need. In the past we had to obtain those images from a range of sources: NASA, USGS and different universities around the world. But with Google Earth Engine, it’s all in one place and can be processed using Google computers. We combine satellite imagery data from Google Earth Engine with the locations of malaria cases collected by a country’s national malaria control program, and create models that let us generate maps identifying areas at greatest risk.

The DiSARM interface gives malaria programs a near real-time view of malaria and predicts risk at specific locations, such as health facility service areas, villages and schools. Overlaying data allows malaria control programs to identify high-risk areas that have insufficient levels of protection and better distribute their interventions….(More)”

New cycling system helps riders beat red lights

Curated on Posted on by Stefaan Verhulst

Springwise: “There are few things more frustrating for cyclists than red lights, especially when riders have built up a good speed only to have to apply the brakes and lose all that momentum. To make things easier Dutch operation Springlab has designed a new system called Flo, which is being tested out in the city of Utrecht and has been set up to work alongside the city’s cycling lanes.

It works by using speed cameras placed 100 metres before each set of traffic lights, and calculates whether or not the cyclist should change speed to hit the green light. It uses animals to inform a cyclist if they should change speed, so a rabbit means speed up, a turtle means slow down, a cow means users are hitting the red light no matter what, and a simple thumbs up indicates the cyclist is doing the right speed.

It’s currently being tested out on Utrecht’s main road Amsterdamsestraatweg and all being well it’s hoped it’ll expand across the rest of the city and hopefully across Holland. Although it’s possible a nation so well known for its love of cycling will embrace such a system, whether or not it’ll go global is another matter. Another recent Dutch-based innovation ByCycling illustrates just how big cycling is in Holland, and in Poland a solar-powered glow in the dark bike lane is a genuinely impressive safety development….(More)”

Design thinking and health communication: learning from failure

Curated on Posted on by Stefaan Verhulst

Priyanka Dutt at BBC Media Action: “Anyone working in international development will attest that human-centred design (HCD) has been a ‘trending topic’ in recent years. Design thinking has been applied to a range of challenges, from supporting democratic transition in Libya to building an all-terrain wheelchair for under $200. Melinda Gates even hailed HCD as the innovation changing the most lives in the developing world.

But what exactly is design thinking? It involves bringing together multi-disciplinary teams – think creative writers working alongside ICT specialists – to address challenges through rapid prototyping and repeated testing. At the core of HCD is building empathy with the people you’re designing for with the overarching aim of producing something genuinely valuable to them.

Marrying these principles with our own core value of putting audiences at the heart of everything we do, we decided to set up a ‘laboratory’ in Bihar, in northern India, which aimed to improve child and maternal health through communication. We saw Bihar as a great site for HCD-style innovation because it offered us the scope to test and fine tune new ways of using communication to promote healthy behaviours for women and children alike.

Bihar is home to 29 million women of reproductive age, who give birth 3 million times every year. And although Bihar’s maternal mortality rate has declined in recent years to 93 per 100,000 live births, it is still well above the Sustainable Development Goals target of 70. As for the communication challenges, less than a fifth of these women watch TV and only 12% listen to the radio.

Yet the lab’s early creations achieved a great deal. Over 50,000 people have graduated from our Mobile Academy training course, which is delivered through mobile phone audio messages. The course teaches health workers how to communicate more effectively to persuade families to lead healthier lives.

We also produced a set of cards and audio messages delivered via mobile phone – called Mobile Kunji – for health workers to use during their visits with families. The evidence shows that families subsequently asked health workers more questions and were more likely to follow advice on preparing for birth, family planning and how to feed babies.

Rethinking strategy: learning from failure

High on our early successes, we set about developing Kilkari (a baby’s gurgle in Hindi). This programme sends weekly audio messages about pregnancy, child birth, and child care, directly to families’ mobile phones, from the second trimester of pregnancy until the child is one year old. The aim was that Kilkari would be listened to across Bihar, by the most vulnerable families, with the greatest need and least access to information and services.

Drawing on lessons from two similar services from around the world, Mobile Midwife and BabyCenter, in addition to our own prior experience in Bihar, we were confident Kilkari would be a success. Just to be certain, we ran some tests before rollout and found that we had failed in our vision – and spectacularly so. We weren’t getting through to our main audience, women, as we weren’t using the right channels and language.

In the end, we went back to the drawing board on Kilkari four times, simplifying and stripping down the content time and again, until we got it right. Through repeated prototype-test-redesign cycles, we made the vitally important discovery that our basic assumptions about our audiences were wrong. So we went back to basics and asked ourselves the following questions to push us to rethink our strategy:

1. Is the content relevant and easy to understand?…

2. Are we getting through to our target audience?…

3. Can we do more to keep our target audience engaged?…(More)”

The U.S. Federal AI Personal Assistant Pilot

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/AI-Assistant-Pilot: “Welcome to GSA’s Emerging Citizen Technology program’s pilot for the effective, efficient and accountable introduction and benchmark of public service information integration into consumer-available AI Personal Assistants (IPAs) including Amazon Alexa, Google Assistant, Microsoft Cortana, and Facebook Messenger’s chatbot service — and in the process lay a strong foundation for opening our programs to self-service programs in the home, mobile devices, automobiles and further.

This pilot will require rapid development and will result in public service concepts reviewed by the platforms of your choosing, as well as the creation of a new field of shared resources and recommendations that any organization can use to deliver our program data into these emerging services.

Principles

The demand for more automated, self-service access to United States public services, when and where citizens need them, grows each day—and so do advances in the consumer technologies like Intelligent Personal Assistants designed to meet those challenges.

The U.S. General Services Administration’s (GSA) Emerging Citizen Technology program, part of the Technology Transformation Service’s Innovation Portfolio, launched an open-sourced pilot to guide dozens of federal programs make public service information available to consumer Intelligent Personal Assistants (IPAs) for the home and office, such as Amazon Alexa, Microsoft Cortana, Google Assistant, and Facebook Messenger.

These same services that help power our homes today will empower the self-driving cars of tomorrow, fuel the Internet of Things, and more. As such, the Emerging Citizen Technology program is working with federal agencies to prepare a solid understanding of the business cases and impact of these advances.

From privacy, security, accessibility, and performance to how citizens can benefit from more efficient and open access to federal services, the program is working with federal agencies to consider all aspects of its implementation. Additionally, by sharing openly with private-sector innovators, small businesses, and new entries into the field, the tech industry will gain increased transparency into working with the federal government….(More)”.

Too Much of a Good Thing? Frequent Flyers and the Implications for the Coproduction of Public Service Delivery

Curated on Posted on by Stefaan Verhulst

Paper by Benjamin Y. Clark and Jeffrey L. Brudney: “The attention on coproduction and specifically technology-enabled coproduction has grown substantially. This attention had provided findings that highlight the benefits for citizens and governments. Previous research on technologically-enabled coproduction (Internet, smartphones, and centralized non-emergency municipal call centers), show that these technologies have brought coproduction within reach of citizens (Meijer 2011; Kim and Lee 2012; Norris and Reddick 2013; Clark, Brudney, and Jang 2013; Linders 2012; Clark et al. 2016; Clark and Shurik 2016) and have the potential to improve perceptions of government performance (Clark and Shurik 2016). The advent of technologically-enabled coproduction has also made it possible for some residents to participate at levels not previously possible. These high volume coproducers, now known as “frequent flyers,” have the potential to become pseudo-bureaucrats. This chapter seeks to understand if we need to be concerned about this development. Additionally, we seek to understand what individual & neighborhood characteristics affect the intensity of coproduction of public services and if there are diffusion effects of frequent flyers.

To address these questions, we use surveys of San Francisco, California, residents conducted in 2011, 2013, and 2015. Our results suggest that the frequent flyers are largely representative of their communities. Our study finds some evidence that racial and ethnic minorities might be more likely to be a part of this group than the white majority. And perhaps most interestingly we find that neighbors appear to be learning from one another — the more frequent flyers that live in a neighborhood, the more likely it is that you are going to be a frequent flyer….(More)”