Toward WSIS 3.0: Adopting Next-Gen Governance Solutions for Tomorrow’s Information Society

Curated on Posted on by Stefaan Verhulst

Lea Kaspar  & Stefaan G. Verhulst at CircleID: “… Collectively, this process has been known as the “World Summit on the Information Society” (WSIS). During December 2015 in New York, twelve years after that first meeting in Geneva and with more than 3 billion people now online, member states of the United Nations unanimously adopted the final outcome document of the WSIS ten-year Review process.

The document (known as the WSIS+10 document) reflects on the progress made over the past decade and outlines a set of recommendations for shaping the information society in coming years. Among other things, it acknowledges the role of different stakeholders in achieving the WSIS vision, reaffirms the centrality of human rights, and calls for a number of measures to ensure effective follow-up.

For many, these represent significant achievements, leading observers to proclaim the outcome a diplomatic victory. However, as is the case with most non-binding international agreements, the WSIS+10 document will remain little more than a hollow guidepost until it is translated into practice. Ultimately, it is up to the national policy-makers, relevant international agencies, and the WSIS community as a whole to deliver meaningful progress towards achieving the WSIS vision.

Unfortunately, the WSIS+10 document provides little actual guidance for practitioners. What is even more striking, it reveals little progress in its understanding of emerging governance trends and methods since Geneva and Tunis, or how these could be leveraged in our efforts to harness the benefits of information and communication technologies (ICT).

As such, the WSIS remains a 20th-century approach to 21st-century challenges. In particular, the document fails to seek ways to make WSIS post 2015:

  • evidence-based in how to make decisions;
  • collaborative in how to measure progress; and
  • innovative in how to solve challenges.

Three approaches toward WSIS 3.0

Drawing on lessons in the field of governance innovation, we suggest in what follows three approaches, accompanied by practical recommendations, that could allow the WSIS to address the challenges raised by the information society in a more evidence-based, innovative and participatory way:

1. Adopt an evidence-based approach to WSIS policy making and implementation.

Since 2003, we have had massive experimentation in both developed and developing countries in a number of efforts to increase access to the Internet. We have seen some failures and some successes; above all, we have gained insight into what works, what doesn’t, and why. Unfortunately, much of the evidence remains scattered and ad-hoc, poorly translated into actionable guidance that would be effective across regions; nor is there any reflection on what we don’t know, and how we can galvanize the research and funding community to address information gaps. A few practical steps we could take to address this:….

2. Measure progress towards WSIS goals in a more open, collaborative way, founded on metrics and data developed through a bottom-up approach

The current WSIS+10 document has many lofty goals, many of which will remain effectively meaningless unless we are able to measure progress in concrete and specific terms. This requires the development of clear metrics, a process which is inevitably subjective and value-laden. Metrics and indicators must therefore be chosen with great care, particularly as they become points of reference for important decisions and policies. Having legitimate, widely-accepted indicators is critical. The best way to do this is to develop a participatory process that engages those actors who will be affected by WSIS-related actions and decisions. …These could include:…

3. Experiment with governance innovations to achieve WSIS objectives.

Over the last few years, we have seen a variety of innovations in governance that have provided new and often improved ways to solve problems and make decisions. They include, for instance:

  • The use of open and big data to generate new insights in both the problem and the solution space. We live in the age of abundant data — why aren’t we using it to inform our decision making? Data on the current landscape and the potential implications of policies could make our predictions and correlations more accurate.
  • The adoption of design thinking, agile development and user-focused research in developing more targeted and effective interventions. A linear approach to policy making with a fixed set of objectives and milestones allows little room for dealing with unforeseen or changing circumstances, making it difficult to adapt and change course. Applying lessons from software engineering — including the importance of feedback loops, continuous learning, and agile approach to project design — would allow policies to become more flexible and solutions more robust.
  • The application of behavioral sciences — for example, the concept of ‘nudging’ individuals to act in their own best interest or adopt behaviors that benefit society. How choices (e.g. to use new technologies) are presented and designed can be more powerful in informing adoption than laws, rules or technical standards.
  • The use of prizes and challenges to tap into the wisdom of the crowd to solve complex problems and identify new ideas. Resource constraints can be addressed by creating avenues for people/volunteers to act as resource in creating solutions, rather than being only their passive benefactors….(More)

Finding the Missing Millions Can Help Achieve the Sustainable Development Goals

Curated on Posted on by Stefaan Verhulst

 and Mariana Dahan in the Huffington Post: “The 2030 Agenda for Sustainable Development, approved in September, takes a holistic approach to development and presents no less than 17 global Sustainable Development Goals (SDGs). In committing to the goals and associated targets, the international community has agreed to a more ambitious development compact — that of ending poverty, protecting the planet while “leaving no one behind”.

Despite this ambition, we may not know who precisely is being left out of our development programs or how to more effectively target our intended beneficiaries.

A staggering 2.4 billion people today lack any form of recognized identity (ID), including some 625 million children, aged 0-14 years, whose births have never been registered with a civil authority. Only 19 out of 198 economies provide a unique ID at birth and use this consistently in civil identification and public services.

The Center for Global Development recently organized an event titled “Identity and the SDGs: How Finding the Missing Millions Can Help Achieve Development Goals”. While intending to speak about SDG target 16.9 on legal identity for all, including birth registration, by 2030, it became obvious that the importance of robust identification goes beyond its intrinsic value: it also enables the achievement of many other SDGs, such as financial inclusion, reduced corruption, gender equality, access to health services and appropriate social protection schemes.

Global initiatives, such as the World Bank Group’s Identification for Development (ID4D) agenda, a cross-institutional and multi-sectoral effort, aim to “make everyone count.” They will build new alliances and reshape existing development strategies in the areas of identification and civil registration and vital statistics (CRVS). On the latter, the World Bank, with a number of partners – including UNICEF, the World Health Organization (WHO) and the Economic and Social Commission for Asia and the Pacific, and several bilateral donors — is launching the Global Financing Facility for Every Woman Every Child, which includes financing aimed at strengthening and expanding ID platforms of CRVS systems….

Finally, the international community should establish the right monitoring mechanisms and indicators to measure whether we are on track to achieving the SDGs. This target for universal identity will be especially critical as a means of monitoring and achieving the SDGs as a whole. As the saying goes, what is not counted doesn’t count and what is not measured cannot be managed and thus measuring progress towards global targets is a fundamental component of meeting the ambitious goals we have set….(More)”

Developing Global Norms for Sharing Data and Results during Public Health Emergencies

Curated on Posted on by Stefaan Verhulst

Paper by Kayvon Modjarrad et al in PLOS Med: “…When a new or re-emergent pathogen causes a major outbreak, rapid access to both raw and analysed data or other pertinent research findings becomes critical to developing a rapid and effective public health response. Without the timely exchange of information on clinical, epidemiologic, and molecular features of an infectious disease, informed decisions about appropriate responses cannot be made, particularly those that relate to fielding new interventions or adapting existing ones. Failure to share information in a timely manner can have disastrous public health consequences, leading to unnecessary suffering and death. The 2014–2015 Ebola epidemic in West Africa revealed both successful practices and important deficiencies within existing mechanisms for information sharing. For example, trials of two Ebola vaccine candidates (ChAd3-ZEBOV and rVSV-ZEBOV) benefited greatly from an open collaboration between investigators and institutions in Africa, Europe, and North America . These teams, coordinated by the WHO, were able to generate and exchange critical data for the development of urgently needed, novel vaccines along faster timelines than have ever before been achieved. Similarly, some members of the genome sequencing community made viral sequence data publicly available within days of accessing samples , thus adhering to their profession’s long-established principles of rapid, public release of sequence data in any setting. In contrast, the dissemination of surveillance data early in the epidemic was comparatively slow, and in some cases, the criteria for sharing were unclear.

In recognition of the need to streamline mechanisms of data dissemination—globally and in as close to real-time as possible—the WHO held a consultation in Geneva, Switzerland, on 1–2 September 2015 to advance the development of data sharing norms, specifically in the context of public health emergencies….

preservation of global health requires prioritization of and support for international collaboration. These and other principles were affirmed at the consultation (Table 1) and codified into a consensus statement that was published on the WHO website immediately following the meeting (http://www.who.int/medicines/ebola-treatment/data-sharing_phe/en/). A more comprehensive set of principles and action items was made available in November 2015, including the consensus statement made by the editorial staff of journals that attended the meeting (http://www.who.int/medicines/ebola-treatment/blueprint_phe_data-share-results/en/). The success of prior initiatives to accelerate timelines for reporting clinical trial results has helped build momentum for a broader data sharing agenda. As the quick and transparent dissemination of information is the bedrock of good science and public health practice, it is important that the current trends in data sharing carry over to all matters of acute public health need. Such a global norm would advance the spirit of open collaboration, simplify current mechanisms of information sharing, and potentially save many lives in subsequent outbreaks….(More)”

 

To reduce economic inequality, do we need better democracy?

Curated on Posted on by Stefaan Verhulst

Matt Leighninger at Public Agenda: “When people have a say in the decisions that affect their lives, they will be better off economically as well as politically.

This idea has intrigued community development experts, foundation executives, public officials and academic researchers for many years. It has also animated some of the work people and governments are undertaking to address inequality, both in the United States and (especially) in the Global South.

But can a participatory democracy lead to greater economic opportunity? We are just beginning to amass evidence that this idea is true, understand how and why it works, and figure out how to make it happen better and faster.

Over the last two decades we have witnessed a quiet revolution in how governments and other institutions engage the public. Public officials, technologists, engagement practitioners, community organizers and other leaders have developed hundreds of projects, processes, tools and apps that boost engagement.

While they differ in many ways, these strategies and resources have one common thread: they treat citizens like adults rather than the clients (or children) of the state. They give people chances to connect, learn, deliberate, make recommendations, vote on budget or policy decisions, take action to solve public problems or all of the above. The principles behind these practices embody and enable greater political equality.

This wave of experimentation has produced inspiring outcomes in cities all over the world, but it has been particularly productive in Brazil and other parts of the Global South, where engagement has been built into the way that many cities operate. In these places, it is increasingly clear that when people have a legitimate voice in the institutions that govern their communities, and when they have support through various kinds of social and political networks, their economic fortunes improve.

The best-documented cases come from cities in Brazil, where Participatory Budgeting and other forms of engagement have been built into a much more robust “civic infrastructure” than we have in most American cities. In other words, people in these places have a wider variety of ways to participate on a broader range of issues and decisions. Their chances for engagement include online opportunities as well as face-to-face meetings. Many are social events as much as political ones: people participate because they get to see their neighbors and feel like they are part of a community, in addition to being able to weigh in on a public decision.

In these cities, the gap between rich and poor has narrowed, much more so than in similar cities without vibrant local democracies. In addition, governments are more likely to complete planned projects; public finances are better managed and less prone to corruption; people exhibit increased trust in public institutions and are more likely to pay their taxes; public expenditures are more likely to benefit low-income people; public health outcomes, such as the rate of infant mortality, have improved; and poverty has been reduced.

The connection between democratic innovation and greater economic equity raises many questions ripe for research:….(More)”

Big Data for Development: A Review of Promises and Challenges

Curated on Posted on by Stefaan Verhulst

Martin Hilbert in the Development Policy Review: “The article uses a conceptual framework to review empirical evidence and some 180 articles related to the opportunities and threats of Big Data Analytics for international development. The advent of Big Data delivers a cost-effective prospect for improved decision-making in critical development areas such as healthcare, economic productivity and security. At the same time, the well-known caveats of the Big Data debate, such as privacy concerns and human resource scarcity, are aggravated in developing countries by long-standing structural shortages in the areas of infrastructure, economic resources and institutions. The result is a new kind of digital divide: a divide in the use of data-based knowledge to inform intelligent decision-making. The article systematically reviews several available policy options in terms of fostering opportunities and minimising risks…..(More)”

Smarter as the New Urban Agenda

Curated on Posted on by Stefaan Verhulst

New book edited by Gil-Garcia, J. Ramon, Pardo, Theresa A., Nam, Taewoo: “This book will provide one of the first comprehensive approaches to the study of smart city governments with theories and concepts for understanding and researching 21st century city governments innovative methodologies for the analysis and evaluation of smart city initiatives. The term “smart city” is now generally used to represent efforts that in different ways describe a comprehensive vision of a city for the present and future. A smarter city infuses information into its physical infrastructure to improve conveniences, facilitate mobility, add efficiencies, conserve energy, improve the quality of air and water, identify problems and fix them quickly, recover rapidly from disasters, collect data to make better decisions, deploy resources effectively and share data to enable collaboration across entities and domains. These and other similar efforts are expected to make cities more intelligent in terms of efficiency, effectiveness, productivity, transparency, and sustainability, among other important aspects. Given this changing social, institutional and technology environment, it seems feasible and likeable to attain smarter cities and by extension, smarter governments: virtually integrated, networked, interconnected, responsive, and efficient. This book will help build the bridge between sound research and practice expertise in the area of smarter cities and will be of interest to researchers and students in the e-government, public administration, political science, communication, information science, administrative sciences and management, sociology, computer science, and information technology. As well as government officials and public managers who will find practical recommendations based on rigorous studies that will contain insights and guidance for the development, management, and evaluation of complex smart cities and smart government initiatives….(More)”

China’s Biggest Polluters Face Wrath of Data-Wielding Citizens

Curated on Posted on by Stefaan Verhulst

Bloomberg News: “Besides facing hefty fines, criminal punishments and the possibility of closing, the worst emitters in China risk additional public anger as new smartphone applications and lower-cost monitoring devices widen access to data on pollution sources.

The Blue Map app, developed by the Institute of Public & Environmental Affairs with support from the SEE Foundation and the Alibaba Foundation, provides pollution data from more than 3,000 large coal-power, steel, cement and petrochemical production plants. Origins Technology Ltd. in July began sale of the Laser Egg, a palm-sized air quality monitor used to track indoor and outdoor air quality by measuring fine particulate matter in the air.

“Letting people know the sources of regional pollution will help the push for control over emissions of every chimney,” said Ma Jun, the founder and director of the Beijing-based IPE.

The phone map and Laser Egg are the latest levers in prying control over information on air quality from the hands of the few to the many, and they’re beginning to weigh on how officials respond to the issue. Numerous smartphone applications, including those developed by SINA Corp. and Moji Fengyun (Beijing) Software Technology Development Co., now provide people in China with real-time access to air quality readings, essentially democratizing what was once an information pipeline available only to the government.

“China’s continuing struggle to control and reduce air pollution exemplifies the government’s fear that lifestyle issues will mutate into demands for political change,” said Mary Gallagher, an associate professor of political science at the University of Michigan.

Even the government is getting in on the act. The Ministry of Environmental Protection rolled out a smartphone application called “Nationwide Air Quality” with the help ofWuhan Juzheng Environmental Science & Technology Co. at the end of 2013.

“As citizens know more about air pollution, more pressure will be put on the government,” said Xu Qinxiang, a technology manager at Wuhan Juzheng. “This will urge the government to control pollutant sources and upgrade heavy industries.”

 Laser Egg

Sources of air quality data come from the China National Environment Monitoring Center, local environmental protection bureaus and non-Chinese sources such as the U.S. Embassy’s website in Beijing, Xu said.

Air quality is a controversial subject in China. Since 2012, the public has pushed the government to move more quickly than planned to begin releasing data measuring pollution levels — especially of PM2.5, the particulates most harmful to human health.

The reading was 267 micrograms per cubic meter at 10 a.m. Monday near Tiananmen Square, according to the Beijing Municipal Environmental Monitoring Center. The World Health Organization cautions against 24-hour exposure to concentrations higher than 25.

The availability of data appears to be filling a need, especially with the arrival of colder temperatures and the associated smog that blanketed Beijing and northern Chinarecently….

“With more disclosure of the data, everyone becomes more sensitive, hoping the government can do something,” Li Yajuan, a 27-year-old office secretary, said in an interview in Beijing’s Fuchengmen area. “It’s our own living environment after all.”

Efforts to make products linked to air data continue. IBM has been developing artificial intelligence to help fight Beijing’s toxic air pollution, and plans to work with other municipalities in China and India on similar projects to manage air quality….(More)”

Controlling the crowd? Government and citizen interaction on emergency-response platforms

Curated on Posted on by Stefaan Verhulst

 at the Policy and Internet Blog: “My interest in the role of crowdsourcing tools and practices in emergency situations was triggered by my personal experience. In 2010 I was one of the co-founders of the Russian “Help Map” project, which facilitated volunteer-based response to wildfires in central Russia. When I was working on this project, I realized that a crowdsourcing platform can bring the participation of the citizen to a new level and transform sporadic initiatives by single citizens and groups into large-scale, relatively well coordinated operations. What was also important was that both the needs and the forms of participation required in order to address these needs be defined by the users themselves.

To some extent the citizen-based response filled the gap left by the lack of a sufficient response from the traditional institutions.[1] This suggests that the role of ICTs in disaster response should be examined within the political context of the power relationship between members of the public who use digital tools and the traditional institutions. My experience in 2010 was the first time I was able to see that, while we would expect that in a case of natural disaster both the authorities and the citizens would be mostly concerned about the emergency, the actual situation might be different.

Apparently the emergence of independent, citizen-based collective action in response to a disaster was considered as some type of threat by the institutional actors. First, it was a threat to the image of these institutions, which didn’t want citizens to be portrayed as the leading responding actors. Second, any type of citizen-based collective action, even if not purely political, may be an issue of concern in authoritarian countries in particular. Accordingly, one can argue that, while citizens are struggling against a disaster, in some cases the traditional institutions may make substantial efforts to restrain and contain the action of citizens. In this light, the role of information technologies can include not only enhancing citizen engagement and increasing the efficiency of the response, but also controlling the digital crowd of potential volunteers.

The purpose of this paper was to conceptualize the tension between the role of ICTs in the engagement of the crowd and its resources, and the role of ICTs in controlling the resources of the crowd. The research suggests a theoretical and methodological framework that allows us to explore this tension. The paper focuses on an analysis of specific platforms and suggests empirical data about the structure of the platforms, and interviews with developers and administrators of the platforms. This data is used in order to identify how tools of engagement are transformed into tools of control, and what major differences there are between platforms that seek to achieve these two goals. That said, obviously any platform can have properties of control and properties of engagement at the same time; however the proportion of these two types of elements can differ significantly.

One of the core issues for my research is how traditional actors respond to fast, bottom-up innovation by citizens.[2]. On the one hand, the authorities try to restrict the empowerment of citizens by the new tools. On the other hand, the institutional actors also seek to innovate and develop new tools that can restore the balance of power that has been challenged by citizen-based innovation. The tension between using digital tools for the engagement of the crowd and for control of the crowd can be considered as one of the aspects of this dynamic.

That doesn’t mean that all state-backed platforms are created solely for the purpose of control. One can argue, however, that the development of digital tools that offer a mechanism of command and control over the resources of the crowd is prevalent among the projects that are supported by the authorities. This can also be approached as a means of using information technologies in order to include the digital crowd within the “vertical of power”, which is a top-down strategy of governance. That is why this paper seeks to conceptualize this phenomenon as “vertical crowdsourcing”.

The question of whether using a digital tool as a mechanism of control is intentional is to some extent secondary. What is important is that the analysis of platform structures relying on activity theory identifies a number of properties that allow us to argue that these tools are primarily tools of control. The conceptual framework introduced in the paper is used in order to follow the transformation of tools for the engagement of the crowd into tools of control over the crowd. That said, some of the interviews with the developers and administrators of the platforms may suggest the intentional nature of the development of tools of control, while crowd engagement is secondary….Read the full article: Asmolov, G. (2015) Vertical Crowdsourcing in Russia: Balancing Governance of Crowds and State–Citizen Partnership in Emergency Situations.”

 

The Discourse of Public Participation Media

Curated on Posted on by Stefaan Verhulst

Book by Joanna Thornborrow: “The Discourse of Public Participation Media takes a fresh look at what ‘ordinary’ people are doing on air – what they say, and how and where they get to say it.

Using techniques of discourse analysis to explore the construction of participant identities in a range of different public participation genres, Joanna Thornborrow argues that the role of the ‘ordinary’ person in these media environments is frequently anything but.

Tracing the development of discourses of public participation media, the book focusses particularly on the 1990s onwards when broadcasting was expanding rapidly: the rise of the TV talk show, increasing formats for public participation in broadcast debate and discussion, and the explosion of reality TV in the first decade of the 21st century. During this period, traditional broadcasting has also had to move with the times and incorporate mobile and web-based communication technologies as new platforms for public access and participation – text and email as well as the telephone – and an audience that moves out of the studio and into the online spaces of chat rooms, comment forums and the ‘twitterverse’.

This original study examines the shifting discourses of public engagement and participation resulting from these new forms of communication, making it an ideal companion for students of communication, media and cultural studies, media discourse, broadcast talk and social interaction….(More)”

Big Data in the Policy Cycle: Policy Decision Making in the Digital Era

Curated on Posted on by Stefaan Verhulst

Paper by Johann Höchtl et al in the Journal of Organizational Computing and Electronic Commerce: “Although of high relevance to political science, the interaction between technological change and political change in the era of Big Data remains somewhat of a neglected topic. Most studies focus on the concept of e-government and e-governance, and on how already existing government activities performed through the bureaucratic body of public administration could be improved by technology. This paper attempts to build a bridge between the field of e-governance and theories of public administration that goes beyond the service delivery approach that dominates a large part of e-government research. Using the policy cycle as a generic model for policy processes and policy development, a new look on how policy decision making could be conducted on the basis of ICT and Big Data is presented in this paper….(More)”