Revolutionizing Innovation: Users, Communities, and Open Innovation


Book edited by Dietmar Harhoff and Karim R. Lakhani: “The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process that emphasizes users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation approaches to solve important technological and organizational problems. This view of innovation, pioneered by the economist Eric von Hippel, counters the dominant paradigm, which cast the profit-seeking incentives of firms as the main driver of technical change. In a series of influential writings, von Hippel and colleagues found empirical evidence that flatly contradicted the producer-centered model of innovation. Since then, the study of user-driven innovation has continued and expanded, with further empirical exploration of a distributed model of innovation that includes communities and platforms in a variety of contexts and with the development of theory to explain the economic underpinnings of this still emerging paradigm. This volume provides a comprehensive and multidisciplinary view of the field of user and open innovation, reflecting advances in the field over the last several decades.

The contributors—including many colleagues of Eric von Hippel—offer both theoretical and empirical perspectives from such diverse fields as economics, the history of science and technology, law, management, and policy. The empirical contexts for their studies range from household goods to financial services. After discussing the fundamentals of user innovation, the contributors cover communities and innovation; legal aspects of user and community innovation; new roles for user innovators; user interactions with firms; and user innovation in practice, describing experiments, toolkits, and crowdsourcing, and crowdfunding…(More)”

How Google Optimized Healthy Office Snacks


Zoe ChanceRavi DharMichelle Hatzis and Michiel Bakker at Harvard Business Review: “Employers need simple, low-cost ways of helping employees make healthy choices. The effects of poor health and obesity cost U.S. companies $225 billion every year, according to the Centers for Disease Control, and this number is quickly rising. Although some employer-sponsored wellness programs have yielded high returns — Johnson & Johnson reported a 170% return on wellness spending in the 2000s — the employee wellness industry as a whole has struggled to prove its value.

 

Wellness initiatives often fail because they rely on outdated methods of engagement, placing too much emphasis on providing information. Extensive evidence from behavioral economics has shown that information rarely succeeds in changing behavior or building new habits for fitness and food choices. Telling people why and how to improve their health fails to elicit behavior changes because behavior often diverges from intentions. This is particularly true for food choices because our self-control is taxed by any type of depletion, including hunger. And the necessity of making food decisions many times a day means we can’t devote much processing power to each choice, so our eating behaviors tend to be habit- and instinct-driven. With a clearer understanding of the influences on choice — context and impulsivity, for instance — companies can design environments that reinforce employees’ healthy choices, limit potential lapses, and save on health care costs.

Jointly, the Google Food Team and the Yale Center for Customer Insights have been studying how behavioral economics can improve employee health choices. We’ve run multiple field experiments to understand how small “tweaks” can nudge behavior toward desirable outcomes and yield outsized benefits. To guide these interventions, we distilled scattered findings from behavioral science into a simple framework, the four Ps of behavior change:

  • Process
  • Persuasion
  • Possibilities
  • Person

The framework helped us structure a portfolio of strategies for making healthy choices easier and more enticing and making unhealthy choices harder and less tempting. Below, we present a brief example of each point of intervention….(More)”

Design for policy and public services


The Centre for Public Impact: “Traditional approaches to policymaking have left policymakers and citizens looking for alternative solutions. Despite the best of intentions, the standard model of dispassionate expert analysis and subsequent implementation by a professional bureaucracy has, generally, led to siloed solutions and outcomes for citizens that fall short of what might be possible.

The discipline of design may well provide an answer to this problem by offering a collection of methods which allow civil servants to generate insights based on citizens’ needs, aspirations and behaviours. In doing so, it changes the view of citizens from seeing them as anonymous entities to complex humans with complex needs to match. The potential of this new approach is already becoming clear – just ask the medical teams and patients at Norway’s Oslo University Hospital. Women with a heightened risk of developing breast cancer had previously been forced to wait up to three months before receiving an appointment for examination and diagnosis. A redesign reduced this wait to just three days.

In-depth user research identified the principal issues and pinpointed the lack of information about the referral process as a critical problem. The designers also interviewed 40 hospital employees of all levels to find out about their daily schedules and processes. Governments have always drawn inspiration from fields such as sociology and economics. Design methods are not (yet) part of the policymaking canon, but such examples help explain why this may be about to change….(More)”Screen Shot 2016-03-07 at 8.52.52 AM

Private Data and Public Value: Governance, Green Consumption, and Sustainable Supply Chains


Book edited by Jarman, Holly and Luna-Reyes, Luis F: “This book investigates the ways in which these systems can promote public value by encouraging the disclosure and reuse of privately-held data in ways that support collective values such as environmental sustainability. Supported by funding from the National Science Foundation, the authors’ research team has been working on one such system, designed to enhance consumers ability to access information about the sustainability of the products that they buy and the supply chains that produce them. Pulled by rapidly developing technology and pushed by budget cuts, politicians and public managers are attempting to find ways to increase the public value of their actions. Policymakers are increasingly acknowledging the potential that lies in publicly disclosing more of the data that they hold, as well as incentivizing individuals and organizations to access, use, and combine it in new ways.  Due to technological advances which include smarter phones, better ways to track objects and people as they travel, and more efficient data processing, it is now possible to build systems which use shared, transparent data in creative ways. The book adds to the current conversation among academics and practitioners about how to promote public value through data disclosure, focusing particularly on the roles that governments, businesses and non-profit actors can play in this process, making it of interest to both scholars and policy-makers….(More)”

Citizen Science and the Flint Water Crisis


The Wilson Center’s Commons Lab: “In April 2014, the city of Flint, Michigan decided to switch its water supply source from the Detroit water system to a cheaper alternative, the Flint River. But in exchange for the cheaper price tag, the Flint residents paid a greater price with one of the worst public health crises of the past decade.

Despite concerns from Flint citizens about the quality of the water, the Michigan Department of Environmental Quality repeatedly attributed the problem to the plumbing system. It was 37-year-old mother of four, LeeAnne Walters who, after noticing physical and behavioral changes in her children and herself, set off a chain of events that exposed the national scandal. Eventually, with the support of Dr. Marc Edwards, an environmental engineering professor at Virginia Tech (VT), Walters discovered lead concentration levels of 13,200 parts per billion in her water, 880 times the maximum concentration allowed by law and more than twice the level the Environmental Protection Agency considers to be hazardous waste.

Citizen science emerged as an important piece of combating the Flint water crisis. Alarmed by the government’s neglect and the health issues spreading all across Flint, Edwards and Walters began the Flint Water Study, a collaboration between the Flint residents and research team from VT. Using citizen science, the VT researchers provided the Flint residents with kits to sample and test their homes’ drinking water and then analyzed the results to unearth the truth behind Flint’s water quality.

The citizen-driven project illustrates the capacity for nonprofessional scientists to use science in order to address problems that directly affect themselves and their community. While the VT team needed the Flint residents to provide water samples, the Flint residents in turn needed the VT team to conduct the analysis. In short, both parties achieved mutually beneficial results and the partnership helped expose the scandal. Surprisingly, the “traditional” problems associated with citizen science, including the inability to mobilize the local constituent base and the lack of collaboration between citizens and professional scientists, were not the obstacles in Flint….(More)”

Ebola: A Big Data Disaster


Study by Sean Martin McDonald: “…undertaken with support from the Open Society Foundation, Ford Foundation, and Media Democracy Fund, explores the use of Big Data in the form of Call Detail Record (CDR) data in humanitarian crisis.

It discusses the challenges of digital humanitarian coordination in health emergencies like the Ebola outbreak in West Africa, and the marked tension in the debate around experimentation with humanitarian technologies and the impact on privacy. McDonald’s research focuses on the two primary legal and human rights frameworks, privacy and property, to question the impact of unregulated use of CDR’s on human rights. It also highlights how the diffusion of data science to the realm of international development constitutes a genuine opportunity to bring powerful new tools to fight crisis and emergencies.

Analysing the risks of using CDRs to perform migration analysis and contact tracing without user consent, as well as the application of big data to disease surveillance is an important entry point into the debate around use of Big Data for development and humanitarian aid. The paper also raises crucial questions of legal significance about the access to information, the limitation of data sharing, and the concept of proportionality in privacy invasion in the public good. These issues hold great relevance in today’s time where big data and its emerging role for development, involving its actual and potential uses as well as harms is under consideration across the world.

The paper highlights the absence of a dialogue around the significant legal risks posed by the collection, use, and international transfer of personally identifiable data and humanitarian information, and the grey areas around assumptions of public good. The paper calls for a critical discussion around the experimental nature of data modelling in emergency response due to mismanagement of information has been largely emphasized to protect the contours of human rights….

See Sean Martin McDonald – “Ebola: A Big Data Disaster” (PDF).

 

Data Collaboratives: Matching Demand with Supply of (Corporate) Data to solve Public Problems


Blog by Stefaan G. Verhulst, IrynaSusha and Alexander Kostura: “Data Collaboratives refer to a new form of collaboration, beyond the public-private partnership model, in which participants from different sectors (private companies, research institutions, and government agencies) share data to help solve public problems. Several of society’s greatest challenges — from climate change to poverty — require greater access to big (but not always open) data sets, more cross-sector collaboration, and increased capacity for data analysis. Participants at the workshop and breakout session explored the various ways in which data collaborative can help meet these needs.

Matching supply and demand of data emerged as one of the most important and overarching issues facing the big and open data communities. Participants agreed that more experimentation is needed so that new, innovative and more successful models of data sharing can be identified.

How to discover and enable such models? When asked how the international community might foster greater experimentation, participants indicated the need to develop the following:

· A responsible data framework that serves to build trust in sharing data would be based upon existing frameworks but also accommodates emerging technologies and practices. It would also need to be sensitive to public opinion and perception.

· Increased insight into different business models that may facilitate the sharing of data. As experimentation continues, the data community should map emerging practices and models of sharing so that successful cases can be replicated.

· Capacity to tap into the potential value of data. On the demand side,capacity refers to the ability to pose good questions, understand current data limitations, and seek new data sets responsibly. On the supply side, this means seeking shared value in collaboration, thinking creatively about public use of private data, and establishing norms of responsibility around security, privacy, and anonymity.

· Transparent stock of available data supply, including an inventory of what corporate data exist that can match multiple demands and that is shared through established networks and new collaborative institutional structures.

· Mapping emerging practices and models of sharing. Corporate data offers value not only for humanitarian action (which was a particular focus at the conference) but also for a variety of other domains, including science,agriculture, health care, urban development, environment, media and arts,and others. Gaining insight in the practices that emerge across sectors could broaden the spectrum of what is feasible and how.

In general, it was felt that understanding the business models underlying data collaboratives is of utmost importance in order to achieve win-win outcomes for both private and public sector players. Moreover, issues of public perception and trust were raised as important concerns of government organizations participating in data collaboratives….(More)”

Technology and the Future of Cities


Mark Gorenberg, Craig Mundie, Eric Schmidt and Marjory Blumenthal at PCAST: “Growing urbanization presents the United States with an opportunity to showcase its innovation strength, grow its exports, and help to improve citizens’ lives – all at once. Seizing this triple opportunity will involve a concerted effort to develop and apply new technologies to enhance the way cities work for the people who live there.

A new report released today by the President’s Council of Advisors on Science and Technology (PCAST), Technology and the Future of Cities, lays out why now is a good time to promote technologies for cities: more (and more diverse) people are living in cities; people are increasingly open to different ways of using space, living, working, and traveling across town; physical infrastructures for transportation, energy, and water are aging; and a wide range of innovations are in reach that can yield better infrastructures and help in the design and operation of city services.

There are also new ways to collect and use information to design and operate systems and services. Better use of information can help make the most of limited resources – whether city budgets or citizens’ time – and help make sure that the neediest as well as the affluent benefit from new technology.

Although the vision of technology’s promise applies city-wide, PCAST suggests that a practical way for cities to adopt infrastructural and other innovation is by starting in a discrete area  – a district, the dimensions of which depend on the innovation in question. Experiences in districts can help inform decisions elsewhere in a given city – and in other cities. PCAST urges broader sharing of information about, and tools for, innovation in cities.

Such sharing is already happening in isolated pockets focused on either specific kinds of information or recipients of specific kinds of funding. A more comprehensive City Web, achieved through broader interconnection, could inform and impel urban innovation. A systematic approach to developing open-data resources for cities is recommended, too.

PCAST recommends a variety of steps to make the most of the Federal Government’s engagement with cities. To begin, it calls for more – and more effective – coordination among Federal agencies that are key to infrastructural investments in cities.  Coordination across agencies, of course, is the key to place-based policy. Building on the White House Smart Cities Initiative, which promotes not only R&D but also deployment of IT-based approaches to help cities solve challenges, PCAST also calls for expanding research and development coordination to include the physical, infrastructural technologies that are so fundamental to city services.

A new era of city design and city life is emerging. If the United States steers Federal investments in cities in ways that foster innovation, the impacts can be substantial. The rest of the world has also seen the potential, with numerous cities showcasing different approaches to innovation. The time to aim for leadership in urban technologies and urban science is now….(More)”

Open Data Button


Open Access Button: “Hidden data is hindering research, and we’re tired of it. Next week we’ll release the Open Data Button beta as part of Open Data Day. The Open Data Button will help people find, release, and share the data behind papers. We need your support to share, test, and improve the Open Data Button. Today, we’re going to provide some in depth info about the tool.

You’ll be able to download the free Open Data Button on the 29th of February. Follow the launch conversation on Twitter and at #opendatabutton.

How the Open Data Button works

You will be able to download the Open Data Button on Chrome, and later on Firefox. When you need the data supporting a paper (even if it’s behind a paywall), push the Button. If the data has already been made available through the Open Data Button, we’ll give you a link. If it hasn’t, you’ll be able to start a request for the data. Eventually, we want to search a variety of other sources for it – but can’t yet (read on, we need your help with that).

The request will be sent to the author. We know sharing data can be hard and there’s sometimes good reasons not to. The author will be able to respond to it by saying how long it’ll take to share the data – or if they can’t. If the data is already available, the author can simply share a URL to the dataset. If it isn’t, they can attach files to a response for us to make available. Files shared with us will be deposited in the Open Science Framework for identification and archiving. The Open Science Framework supports data sharing for all disciplines. As much metadata as possible will be obtained from the paper, the rest we’ll ask the author for.

The progress of this request is tracked through our new “request” pages. On request pages others can support a request and be sent a copy of the data when it’s available. We’ll map requests, and stories will be searchable – both will now be embeddable objects.

Once available, we’ll send data to people who’ve requested it. You can award an Open Data Badge to the author if there’s enough supporting information to reproduce the data’s results.

At first we’ll only have a Chrome add-on, but support for Firefox will be available from Firefox 46. Support for a bookmarklet will also be provided, but we don’t have a release date yet….(More)”

 

Exploring the economic value of open government data


Fatemeh Ahmadi Zeleti et al in Government Information Quarterly: “Business models for open data have emerged in response to the economic opportunities presented by the increasing availability of open data. However, scholarly efforts providing elaborations, rigorous analysis and comparison of open data models are very limited. This could be partly attributed to the fact that most discussions on Open Data Business Models (ODBMs) are predominantly in the practice community. This shortcoming has resulted in a growing list of ODBMs which, on closer examination, are not clearly delineated and lack clear value orientation. This has made the understanding of value creation and exploitation mechanisms in existing open data businesses difficult and challenging to transfer. Following the Design Science Research (DSR) tradition, we developed a 6-Value (6-V) business model framework as a design artifact to facilitate the explication and detailed analysis of existing ODBMs in practice. Based on the results from the analysis, we identify business model patterns and emerging core value disciplines for open data businesses. Our results not only help streamline existing ODBMs and help in linking them to the overall business strategy, but could also guide governments in developing the required capabilities to support and sustain the business models….(More)”