Show Me the Evidence

Curated on Posted on by Stefaan Verhulst

New book by Ron Haskins: “This book tells the story of how the Obama administration planned and enacted several initiatives to fund social programs based on rigorous evidence of success and thereby created a fundamental change in the role of evidence in federal policymaking.
Using interviews with the major players from the White House, the Office of Management and Budget, federal agencies, Congress, and the child advocacy community, the authors detail the development and implementation of six evidence-based social policy initiatives by the Obama administration.
The initiatives range widely over fundamental issues in the nation’s social policy including preschool and K-12 education, teen pregnancy, employment and training, health, and community-based programs. These initiatives constitute a revolution in the use of social science evidence to guide federal policymaking and the operation of federal grant programs.
A fascinating story for everyone interested in politics and policy, this book also provides a blueprint for policymakers worldwide who are interested in expanding the use of evidence in policy.

Read David Wessel’s review in the Wall Street Journal.”

Selected Readings on Cities and Civic Technology

Curated on Posted on by Julia Root

By Julia Root and Stefaan Verhulst

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of civic innovation was originally published in 2014.

The last five years have seen a wave of new organizations, entrepreneurs and investment in cities and the field of civic innovation.  Two subfields, Civic Tech and Government Innovation, are particularly aligned with GovLab’s interest in the ways in which technology is and can be deployed to redesign public institutions and re-imagine governance.

The emerging field of civic technology, or “Civic Tech,” champions new digital platforms, open data and collaboration tools for transforming government service delivery and engagement with citizens. Government Innovation, while not a new field, has seen in the last five years a proliferation of new structures (e.g. Mayor’s Office of New Urban Mechanics), roles (e.g. Chief Technology/Innovation Officer) and public/private investment (e.g. Innovation Delivery Teams and Code for America Fellows) that are building a world-wide movement for transforming how government thinks about and designs services for its citizens.

There is no set definition for “civic innovation.” However, broadly speaking, it is about improving our cities through the implementation of tools, ideas and engagement methods that strengthen the relationship between government and citizens. The civic innovation field encompasses diverse actors from across the public, private and nonprofit spectrums. These can include government leaders, nonprofit and foundation professionals, urbanists, technologists, researchers, business leaders and community organizers, each of whom may use the term in a different way, but ultimately are seeking to disrupt how cities and public institutions solve problems and invest in solutions.

Selected Reading List (in alphabetical order)

Annotated Selected Readings (in alphabetical order)

Books

Goldsmith, Stephen, and Susan Crawford. The Responsive City: Engaging Communities Through Data-Smart Governance. 1 edition. San Francisco, CA: Jossey-Bass, 2014. http://bit.ly/1zvKOL0.

  • The Responsive City, a guide to civic engagement and governance in the digital age, is the culmination of research originating from the Data-Smart City Solutions initiative, an ongoing project at Harvard Kennedy School working to catalyze adoption of data projects on the city level.
  • The “data smart city” is one that is responsive to citizens, engages them in problem solving and finds new innovative solutions for dismantling entrenched bureaucracy.
  • The authors document case studies from New York City, Boston and Chicago to explore the following topics:
    • Building trust in the public sector and fostering a sustained, collective voice among communities;
    • Using data-smart governance to preempt and predict problems while improving quality of life;
    • Creating efficiencies and saving taxpayer money with digital tools; and
    • Spearheading these new approaches to government with innovative leadership.

Townsend, Anthony M. Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia. 1 edition. New York: W. W. Norton & Company, 2013. http://bit.ly/17Y4G0R.

  • In this book, Townsend illustrates how “cities worldwide are deploying technology to address both the timeless challenges of government and the mounting problems posed by human settlements of previously unimaginable size and complexity.”
  • He also considers “the motivations, aspirations, and shortcomings” of the many stakeholders involved in the development of smart cities, and poses a new civics to guide these efforts.
  • He argues that smart cities are not made smart by various, soon-to-be-obsolete technologies built into its infrastructure; instead, it is how citizens are using ever-changing and grassroots technologies to be “human-centered, inclusive and resilient” that will make cities ‘smart.’

Reports + Journal Articles

Black, Alissa, and Rachel Burstein. “The 2050 City – What Civic Innovation Looks Like Today and Tomorrow.” White Paper. New America Foundation – California Civic Innovation Project, June 2013. https://bit.ly/2GohMvw.

  • Through their interviews, the authors determine that civic innovation is not just a “compilation of projects” but that it can inspire institutional structural change.
  • Civic innovation projects that have a “technology focus can sound very different than process-related innovations”; however the outcomes are actually quite similar as they disrupt how citizens and government engage with one another.
  • Technology is viewed by some of the experts as an enabler of civic innovation – not necessarily the driver for innovation itself. What constitutes innovation is how new tools are implemented by government or by civic groups that changes the governing dynamic.

Patel, Mayur, Jon Sotsky, Sean Gourley, and Daniel Houghton. “Knight Foundation Report on Civic Technology.” Presentation. Knight Foundation, December 2013. http://slidesha.re/11UYgO0.

  • This reports aims to advance the field of civic technology, which compared to the tech industry as a whole is relatively young. It maps the field, creating a starting place for understanding activity and investment in the sector.
  • It defines two themes, Open Government and Civic Action, and identifies 11 clusters of civic tech innovation that fall into the two themes. For each cluster, the authors describe the type of activities and highlights specific organizations.
  • The report identified more than $430 million of private and philanthropic investment directed to 102 civic tech organizations from January 2011 to May 2013.

Open Plans. “Field Scan on Civic Technology.” Living Cities, November 2012. http://bit.ly/1HGjGih.

  • Commissioned by Living Cities and authored by Open Plans, the Field Scan investigates the emergent field of civic technology and generates the first analysis of the potential impact for the field as well as a critique for how tools and new methods need to be more inclusive of low-income communities in their use and implementation.
  • Respondents generally agreed that the tools developed and in use in cities so far are demonstrations of the potential power of civic tech, but that these tools don’t yet go far enough.
  • Civic tech tools have the potential to improve the lives of low-income people in a number of ways. However, these tools often fail to reach the population they are intended to benefit. To better understand this challenge, civic tech for low-income people must be considered in the broader context of their interactions with technology and with government.
  • Although hackathons are popular, their approach to problem solving is not always driven by community needs, and hackathons often do not produce useful material for governments or citizens in need.

Goldberg, Jeremy M. “Riding the Second Wave of Civic Innovation.” Governing, August 28, 2014. http://bit.ly/1vOKnhJ.

  • In this piece, Goldberg argues that innovation and entrepreneurship in local government increasingly require mobilizing talent from many sectors and skill sets.

Black, Alissa, and Burstein, Rachel. “A Guide for Making Innovation Offices Work.” IBM Center for the Business of Government, October 2014. http://bit.ly/1vOFZP4.

  • In this report, Burstein and Black examine the recent trend toward the creation of innovation offices across the nation at all levels of government to understand the structural models now being used to stimulate innovation—both internally within an agency, and externally for the agency’s partners and communities.
  • The authors conducted interviews with leadership of innovation offices of cities that include Philadelphia, Austin, Kansas City, Chicago, Davis, Memphis and Los Angeles.
  • The report cites examples of offices, generates a typology for the field, links to projects and highlights success factors.

Mulholland, Jessica, and Noelle Knell. “Chief Innovation Officers in State and Local Government (Interactive Map).” Government Technology, March 28, 2014. http://bit.ly/1ycArvX.

  • This article provides an overview of how different cities structure their Chief Innovation Officer positions and provides links to offices, projects and additional editorial content.
  • Some innovation officers find their duties merged with traditional CIO responsibilities, as is the case in Chicago, Philadelphia and New York City. Others, like those in Louisville and Nashville, have titles that reveal a link to their jurisdiction’s economic development endeavors.

Toolkits

Bloomberg Philanthropies. January 2014. “Transform Your City through Innovation: The Innovation Delivery Model for Making It Happen.” New York: Bloomberg Philanthropies. http://bloombg.org/120VrKB.

  • In 2011, Bloomberg Philanthropies funded a three-year innovation capacity program in five major United States cities— Atlanta, Chicago, Louisville, Memphis, and New Orleans – in which cities could hire top-level staff to develop and see through the implementation of solutions to top mayoral priorities such as customer service, murder, homelessness, and economic development, using a sequence of steps.
  • The Innovation Delivery Team Playbook describes the Innovation Delivery Model and describes each aspect of the model from how to hire and structure the team, to how to manage roundtables and run competitions.

Special Issue on Open Government

Curated on Posted on by Stefaan Verhulst

Introduction by Mila Gascó to the Special Issue on Open Government in the Social Science Computer Review: “Public administrations around the world have embarked on open government initiatives and have worked to redefine their relationship with citizens and with each other. Researchers and academicians have recently also focused on studying what governments are implementing. Still, there are gaps and difficulties that both practitioners and academicians need to tackle. This special issue aims at contributing to the open government field in this respect.”

White House: Help Shape Public Participation

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Corinna Zarek and Justin Herman at the White House Blog: “Public participation — where citizens help shape and implement government programs — is a foundation of open, transparent, and engaging government services. From emergency management and regulatory development to science and education, better and more meaningful engagement with those who use public services can measurably improve government for everyone.
A team across the government is now working side-by-side with civil society organizations to deliver the first U.S. Public Participation Playbook, dedicated to providing best practices for how agencies can better design public participation programs, and suggested performance metrics for evaluating their effectiveness.
Developing a U.S. Public Participation Playbook has been an open government priority, and was included in both the first and second U.S. Open Government National Action Plans as part of the United States effort to increase public integrity in government programs. This resource reflects the commitment of the government and civic partners to measurably improve participation programs, and is designed using the same inclusive principles that it champions.
More than 30 Federal leaders from across diverse missions in public service have collaborated on draft best practices, or “plays,” lead by the General Services Administration’s inter-agency SocialGov Community. The playbook is not limited to digital participation, and is designed to address needs from the full spectrum of public participation programs.
The plays are structured to provide best practices, tangible examples, and suggested performance metrics for government activities that already exist or are under development. Some categories included in the plays include encouraging community development and outreach, empowering participants through public/private partnerships, using data to drive decisions, and designing for inclusiveness and accessibility.
In developing this new resource, the team has been reaching out to more than a dozen civil society organizations and stakeholders, asking them to contribute as the Playbook is created. The team would like your input as well! Over the next month, contribute your ideas to the playbook using Madison, an easy-to-use, open source platform that allows for accountable review of each contribution.
Through this process, the team will work together to ensure that the Playbook reflects the best ideas and examples for agencies to use in developing and implementing their programs with public participation in mind. This resource will be a living document, and stakeholders from inside or outside of government should continually offer new insights — whether new plays, the latest case studies, or the most current performance metrics — to the playbook.
We look forward to seeing the public participate in the creation and evolution of the Public Participation Playbook!”

Smarter Than Us: The Rise of Machine Intelligence

Curated on Posted on by Stefaan Verhulst

 

Book by Stuart Armstrong at the Machine Intelligence Research Institute: “What happens when machines become smarter than humans? Forget lumbering Terminators. The power of an artificial intelligence (AI) comes from its intelligence, not physical strength and laser guns. Humans steer the future not because we’re the strongest or the fastest but because we’re the smartest. When machines become smarter than humans, we’ll be handing them the steering wheel. What promises—and perils—will these powerful machines present? Stuart Armstrong’s new book navigates these questions with clarity and wit.
Can we instruct AIs to steer the future as we desire? What goals should we program into them? It turns out this question is difficult to answer! Philosophers have tried for thousands of years to define an ideal world, but there remains no consensus. The prospect of goal-driven, smarter-than-human AI gives moral philosophy a new urgency. The future could be filled with joy, art, compassion, and beings living worthwhile and wonderful lives—but only if we’re able to precisely define what a “good” world is, and skilled enough to describe it perfectly to a computer program.
AIs, like computers, will do what we say—which is not necessarily what we mean. Such precision requires encoding the entire system of human values for an AI: explaining them to a mind that is alien to us, defining every ambiguous term, clarifying every edge case. Moreover, our values are fragile: in some cases, if we mis-define a single piece of the puzzle—say, consciousness—we end up with roughly 0% of the value we intended to reap, instead of 99% of the value.
Though an understanding of the problem is only beginning to spread, researchers from fields ranging from philosophy to computer science to economics are working together to conceive and test solutions. Are we up to the challenge?
A mathematician by training, Armstrong is a Research Fellow at the Future of Humanity Institute (FHI) at Oxford University. His research focuses on formal decision theory, the risks and possibilities of AI, the long term potential for intelligent life (and the difficulties of predicting this), and anthropic (self-locating) probability. Armstrong wrote Smarter Than Us at the request of the Machine Intelligence Research Institute, a non-profit organization studying the theoretical underpinnings of artificial superintelligence.”

USDA Opens VIVO Research Networking Tool to Public

Curated on Posted on by Stefaan Verhulst
 Sharon Durham at the USDA: “VIVO, a Web application used internally by U.S. Department of Agriculture (USDA) scientists since 2012 to allow better national networking across disciplines and locations, is now available to the public. USDA VIVO will be a “one-stop shop” for Federal agriculture expertise and research outcomes.”USDA employs over 5,000 researchers to ensure our programs are based on sound public policy and the best available science,” said USDA Chief Scientist and Undersecretary for Research, Education, and Economics Dr. Catherine Woteki. “USDA VIVO provides a powerful Web search tool for connecting interdisciplinary researchers, research projects and outcomes with others who might bring a different approach or scope to a research project. Inviting private citizens to use the system will increase the potential for collaboration to solve food- and agriculture-related problems.”
The idea behind USDA VIVO is to link researchers with peers and potential collaborators to ignite synergy among our nation’s best scientific minds and to spark unique approaches to some of our toughest agricultural problems. This efficient networking tool enables scientists to easily locate others with a particular expertise. VIVO also makes it possible to quickly identify scientific expertise and respond to emerging agricultural issues, like specific plant and animal disease or pests.
USDA’s Agricultural Research Service (ARS), Economic Research Service, National Institute of Food and Agriculture, National Agricultural Statistics Service and Forest Service are the first five USDA agencies to participate in VIVO. The National Agricultural Library, which is part of ARS, will host the Web application. USDA hopes to add other agencies in the future.
VIVO was in part developed under a $12.2 million grant from the National Center for Research Resources, part of the National Institutes of Health (NIH). The grant, made under the 2009 American Recovery and Reinvestment Act, was provided to the University of Florida and collaborators at Cornell University, Indiana University, Weill Cornell Medical College, Washington University in St. Louis, the Scripps Research Institute and the Ponce School of Medicine.
VIVO’s underlying database draws information about research being conducted by USDA scientists from official public systems of record and then makes it uniformly available for searching. The data can then be easily leveraged in other applications. In this way, USDA is also making its research projects and related impacts available to the Federal RePORTER tool, released by NIH on September 22, 2014. Federal RePORTER is part of a collaborative effort between Federal entities and other research institutions to create a repository that will be useful to assess the impact of Federal research and development investments.”

Can Government Mine Tweets to Assess Public Opinion?

Curated on Posted on by Stefaan Verhulst

at Government Technology: “What if instead of going to a city meeting, you could go on Twitter, tweet your opinion, and still be heard by those in government? New research suggests this is a possibility.
The Urban Attitudes Lab at Tufts University has conducted research on accessing “big data” on social networking sites for civic purposes, according to Justin Hollander, associate professor in the Department of Urban and Environmental Policy and Planning at Tufts.
About six months ago, Hollander began researching new ways of accessing how people think about the places they live, work and play. “We’re looking to see how tapping into social media data to understand attitudes and opinions can benefit both urban planning and public policy,” he said.
Harnessing natural comments — there are about one billion tweets per day — could help governments learn what people are saying and feeling, said Hollander. And while formal types of data can be used as proxies for how happy people are, people openly share their sentiments on social networking sites.
Twitter and other social media sites can also provide information in an unobtrusive way. “The idea is that we can capture a potentially more valid and reliable view [of people’s] opinions about the world,” he said. As an inexact science, social science relies on a wide range of data sources to inform research, including surveys, interviews and focus groups; but people respond to being the subject of study, possibly affecting outcomes, Hollander said.
Hollander is also interested in extracting data from social sites because it can be done on a 24/7 basis, which means not having to wait for government to administer surveys, like the Decennial Census. Information from Twitter can also be connected to place; Hollander has approximated that about 10 percent of all tweets are geotagged to location.
In its first study earlier this year, the lab looked at using big data to learn about people’s sentiments and civic interests in New Bedford, Mass., comparing Twitter messages with the city’s published meeting minutes.
To extract tweets over a six-week period from February to April, researchers used the lab’s own software to capture 122,186 tweets geotagged within the city that also had words pertaining to the New Bedford area. Hollander said anyone can get API information from Twitter to also mine data from an area as small as a neighborhood containing a couple hundred houses.
Researchers used IBM’s SPSS Modeler software, comparing this to custom-designed software, to leverage a sentiment dictionary of nearly 3,000 words, assigning a sentiment score to each phrase — ranging from -5 for awful feelings to +5 for feelings of elation. The lab did this for the Twitter messages, and found that about 7 percent were positive versus 5.5 percent negative, and correspondingly in the minutes, 1.7 percent were positive and .7 percent negative. In total, about 11,000 messages contained sentiments.
The lab also used NVivo qualitative software to analyze 24 key words in a one-year sample of the city’s meeting minutes. By searching for the same words in Twitter posts, the researchers found that “school,” “health,” “safety,” “parks,” “field” and “children” were used frequently across both mediums.
….
Next up for the lab is a new study contrasting Twitter posts from four Massachusetts cities with the recent election results.

Measuring the Impact of Public Innovation in the Wild

Curated on Posted on by Stefaan Verhulst

Beth Noveck at Governing: “With complex, seemingly intractable problems such as inequality, climate change and affordable access to health care plaguing contemporary society, traditional institutions such as government agencies and nonprofit organizations often lack strategies for tackling them effectively and legitimately. For this reason, this year the MacArthur Foundation launched its Research Network on Opening Governance.
The Network, which I chair and which also is supported by Google.org, is what MacArthur calls a “research institution without walls.” It brings together a dozen researchers across universities and disciplines, with an advisory network of academics, technologists, and current and former government officials, to study new ways of addressing public problems using advances in science and technology.
Through regular meetings and collaborative projects, the Network is exploring, for example, the latest techniques for more open and transparent decision-making, the uses of data to transform how we govern, and the identification of an individual’s skills and experiences to improve collaborative problem-solving between government and citizen.
One of the central questions we are grappling with is how to accelerate the pace of research so we can learn better and faster when an innovation in governance works — for whom, in which contexts and under which conditions. With better methods for doing fast-cycle research in collaboration with government — in the wild, not in the lab — our hope is to be able to predict with accuracy, not just know after the fact, whether innovations such as opening up an agency’s data or consulting with citizens using a crowdsourcing platform are likely to result in real improvements in people’s lives.
An example of such an experiment is the work that members of the Network are undertaking with the Food and Drug Administration. As one of its duties, the FDA manages the process of pre-market approval of medical devices to ensure that patients and providers have timely access to safe, effective and high-quality technology, as well as the post-market review of medical devices to ensure that unsafe ones are identified and recalled from the market. In both of these contexts, the FDA seeks to provide the medical-device industry with productive, consistent, transparent and efficient regulatory pathways.
With thousands of devices, many of them employing cutting-edge technology, to examine each year, the FDA is faced with the challenge of finding the right internal and external expertise to help it quickly study a device’s safety and efficacy. Done right, lives can be saved and companies can prosper from bringing innovations quickly to market. Done wrong, bad devices can kill…”

The Governance Of Socio-Technical Systems

Curated on Posted on by Stefaan Verhulst

New book edited by Susana Borrás and Jakob Edler: “Why are so few electric cars in our streets today? Why is it difficult to introduce electronic patient records in our hospitals? To answer these questions we need to understand how state and non-state actors interact with the purpose of transforming socio-technical systems.
Examining the “who” (agents), “how” (policy instruments) and “why” (societal legitimacy) of the governance process, this book presents a conceptual framework for the governance of change in socio-technical systems. Bridging the gap between disciplinary fields, expert contributions provide innovative empirical cases of different modes of governing change. The Governance of Socio-Technical Systems offers a stepping-stone towards building a theory of governance of change and presents a new research agenda on the interaction between science, technology and society.”

Stories of Innovative Democracy at Local Level

Curated on Posted on by Stefaan Verhulst

Special Issue of Field Actions Science Reports published in partnership with CIVICUS, coordinated by Dorothée Guénéheux, Clara Bosco, Agnès Chamayou and Henri Rouillé d’Orfeuil: “This special issue presents many and varied field actions, such as the promotion of the rights of young people, the resolution of the conflicts of agropastoral activities, or the process of participatory decisionmaking on community budgetary allocations, among many others. It addresses projects developed all over the world, on five continents, and covering both the northern and southern hemispheres. The legitimate initial queries and doubts that assailed those who started this publication as regards its feasibility, have been swept away by the enthusiasm and the large number of papers that have been sent in….”