How Crowdsourcing Can Help Us Fight ISIS


 at the Huffington Post: “There’s no question that ISIS is gaining ground. …So how else can we fight ISIS? By crowdsourcing data – i.e. asking a relevant group of people for their input via text or the Internet on specific ISIS-related issues. In fact, ISIS has been using crowdsourcing to enhance its operations since last year in two significant ways. Why shouldn’t we?

First, ISIS is using its crowd of supporters in Syria, Iraq and elsewhere to help strategize new policies. Last December, the extremist group leveraged its global crowd via social media to brainstorm ideas on how to kill 26-year-old Jordanian coalition fighter pilot Moaz al-Kasasba. ISIS supporters used the hashtag “Suggest a Way to Kill the Jordanian Pilot Pig” and “We All Want to Slaughter Moaz” to make their disturbing suggestions, which included decapitation, running al-Kasasba over with a bulldozer and burning him alive (which was the winner). Yes, this sounds absurd and was partly a publicity stunt to boost ISIS’ image. But the underlying strategy to crowdsource new strategies makes complete sense for ISIS as it continues to evolve – which is what the US government should consider as well.

In fact, in February, the US government tried to crowdsource more counterterrorism strategies. Via its official blog, DipNote, the State Departmentasked the crowd – in this case, US citizens – for their suggestions for solutions to fight violent extremism. This inclusive approach to policymaking was obviously important for strengthening democracy, with more than 180 entries posted over two months from citizens across the US. But did this crowdsourcing exercise actually improve US strategy against ISIS? Not really. What might help is if the US government asked a crowd of experts across varied disciplines and industries about counterterrorism strategies specifically against ISIS, also giving these experts the opportunity to critique each other’s suggestions to reach one optimal strategy. This additional, collaborative, competitive and interdisciplinary expert insight can only help President Obama and his national security team to enhance their anti-ISIS strategy.

Second, ISIS has been using its crowd of supporters to collect intelligence information to better execute its strategies. Since last August, the extremist group has crowdsourced data via a Twitter campaign specifically on Saudi Arabia’s intelligence officials, including names and other personal details. This apparently helped ISIS in its two suicide bombing attacks during prayers at a Shite mosque last month; it also presumably helped ISIS infiltrate a Saudi Arabian border town via Iraq in January. This additional, collaborative approach to intelligence collection can only help President Obama and his national security team to enhance their anti-ISIS strategy.

In fact, last year, the FBI used crowdsourcing to spot individuals who might be travelling abroad to join terrorist groups. But what if we asked the crowd of US citizens and residents to give us information specifically on where they’ve seen individuals get lured by ISIS in the country, as well as on specific recruitment strategies they may have noted? This might also lead to more real-time data points on ISIS defectors returning to the US – who are they, why did they defect and what can they tell us about their experience in Syria or Iraq? Overall, crowdsourcing such data (if verifiable) would quickly create a clearer picture of trends in recruitment and defectors across the country, which can only help the US enhance its anti-ISIS strategies.

This collaborative approach to data collection could also be used in Syria and Iraq with texts and online contributions from locals helping us to map ISIS’ movements….(More)”

In The Information Debate, Openness and Privacy Are The Same Thing


 at TechCrunch: “We’ve been framing the debate between openness and privacy the wrong way.

Rather than positioning privacy and openness as opposing forces, the fact is they’re different sides of the same coin – and equally important. This might seem simple, but it might also be the key to moving things forward around this crucial debate.

Open data advocates often suggest that openness should be the default for all human knowledge. We should share, re-use and compare data freely and in doing so reap the benefits of innovation, cost savings and increased citizen participation — to name a just a few gains.

And although it might sound a little utopian, the promise is being realized in many corners of the world….But as we all know, even if we accept all the possible benefits of open data, concerns about privacy, especially personal information, still exist as a counter weight to the open data evangelists. People worry that the path of openness could lead to an Orwellian world where all our information is shared with everyone, permanently.

There is a way to turn the conversation from the face-value clash between openness and privacy to how they can be complementary forces. Gus Hosein, CEO of Privacy International, has explained that privacy is “the governing framework to control access to, collection and usage of information.” Basically, privacy laws enable knowledge and control of data about citizens and their surroundings.

Even if we accept all the possible benefits of open data, concerns about privacy, especially personal information, still exist as a counter weight to the open data evangelists.

This is strikingly similar to the argument that open data increases service delivery efficiency and personalization. Openness and privacy both share the same impulse: I want to be in control of my life, I want to know and choose whether a hospital or school is a good hospital or school and be in control of my choice of services.

Another strong thread in conversations around open data is that transparency should be proportionate to power. This makes sense on one level and seems simple enough: Politicians should be held accountable which means a heightened level of transparency.

But who is ‘powerful’, how do you define ‘power’ and who is in charge of defining this?

Politicians have chosen to run for public office and submit themselves to public scrutiny, but what about the CEO of a listed company, the leader of a charity, the anonymous owner of a Cayman-islands’ registered corporation? In practice, it is very difficult to apply the ‘transparency is proportionate to power’ rule outside democratic politics.

We need to stop making a binary distinction between freedom of information laws and data protection; between open data policies and privacy policies. We need one single policy framework that controls as well as encourages the use ‘open’ data.

The closest we get is with so-called PEPs (politically exposed persons) databases: Individuals who are the close family and kin, and close business associates of politicians. But even that defines power as derivative from political power, and not commercial, social or other forms of power.

 And what about personal data?  Should personal data ever be open?

Omidyar Network asked this question to 200 guests at a convention on openness and privacy last year. The audience was split down the middle: 50% thought personal data could never be open data. 50% thought that it should, and that foregoing the opportunity to release it would block the promise of economic gains, better services and other benefits. Open data experts, including the 1,000 who attended a recent meeting in Ottawa, ultimately disagree on this fundamental issue.

Herein lies the challenge. Many of us, including the general public, are uncomfortable with open personal data, even despite the gains it can bring….(More)”

Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators


Guidebook by Eskelinen, Jarmo; Garcia Robles, Ana; Lindy, Ilari; Marsh, Jesse; Muente-Kunigami, Arturo:  “… aims to bring citizen-driven innovation to policy makers and change agents around the globe, by spreading good practice on open and participatory approaches as applied to digital service development in different nations, climates, cultures, and urban settings. The report explores the concept of smart cities through a lens that promotes citizens as the driving force of urban innovation. Different models of smart cities are presented, showing how citizen-centric methods have been used to mobilize resources to respond to urban innovation challenges in a variety of situations, objectives, and governance structures. The living lab approach strengthens these processes as one of the leading methods for agile development or the rapid prototyping of ideas, concepts, products, services, and processes in a highly decentralized and user-centric manner. By adopting these approaches and promoting citizen-driven innovation, cities around the world are aiming to alleviate the demand for services, increase the quality of delivery, and promote local entrepreneurship. This guidebook is structured into seven main sections: an introductory section describes the vision of a humanly smart city, in order to give an idea of the kind of result that can be attained from opening up and applying citizen-driven innovation methods. Chapter one getting started helps mayors launch co-design initiatives, exploring innovation processes founded on trust and verifying the benefits of opening up. Chapter two, building a strategy identifies the key steps for building an innovation partnership and together defining a sustainable city vision and scenarios for getting there. Chapter three, co-designing solutions looks at the process of unpacking concrete problems, working creatively to address them, and following up on implementation. Chapter four, ensuring sustainability describes key elements for long-term viability: evaluation and impact assessment, appropriate institutional structuring, and funding and policy support. Chapter five, joining forces suggests ways to identify a unique role for participation in international networks and how to best learn from cooperation. Finally, the report provides a starter pack with some of the more commonly used tools and methods to support the kinds of activities described in this guidebook….(More)”

The privacy paradox: The privacy benefits of privacy threats


Paper by Benjamin Wittes and Jodie Liu: “In this paper, Wittes and Liu argue that how we balance the relative value of different forms of privacy is a function of how much we fear the potential audiences from whom we want to keep certain information secret.

Some basic principles these authors propose regarding the nature of privacy are as follows:

  1. Most new technologies often both enhance and diminish privacy depending on how it is used, who is using it, and what sorts of privacy that person values.
  2. Individual concern with privacy often will not involve privacy in the abstract, but rather vis à vis specific audiences – that is to say that the question of privacyfrom whom matters.
  3. At least some modern technologies that we commonly think of as privacy-eroding may in fact enhance privacy from the people in our immediate surroundings.

From Google searches to online shopping to Kindle readers, the privacy equation is seldom as simple as a trade of convenience for privacy. It is far more often a tradeoff among different types of privacy, Wittes and Liu suggest. In conclusion, the privacy debate does not pay much attention to aggregated consumer preferences as a metric against which to measure privacy, and the authors venture to suggest that it should….(More)”

The Tragedy of the Digital Commons


J. Nathan Matias in the Atlantic “….Milland and other regular Turkers navigate this precariously free market withTurkopticon, a DIY technology for rating employers created in 2008. To use it, workers install a browser plugin that extends Amazon’s website with special rating features. Before accepting a new task, workers check how others have rated the employer. After finishing, they can also leave their own rating of how well they were treated. Collective rating on Turkopticon is an act of citizenship in the digital world. This digital citizenship acknowledges that online experiences are as much a part of our common life as our schools, sidewalks, and rivers—requiring as much stewardship, vigilance, and improvement as anything else we share.

“How do you fix a broken system that isn’t yours to repair?” That’s the question that motivated the researchers Lilly Irani and Six Silberman to create Turkopticon, and it’s one that comes up frequently in digital environments dominated by large platforms with hands-off policies. (On social networks like Twitter, for example, harassment is a problem for many users.) Irani and Silberman describe Turkopticon as a “mutual aid for accountability” technology, a system that coordinates peer support to hold others accountable when platforms choose not to step in.

Mutual aid accountability is a growing response to the complex social problems people face online. On Twitter, systems like The Block Bot and BlockTogether coordinate collective judgments about alleged online harassers. The systems then collectively block tweets from accounts that a group prefers not to hear from. Last month, the advocacy organization Hollaback raised over $20,000 on Kickstarter to create support networks for people experiencing harassment. In November, I worked with the advocacy organization Women, Action, and the Media, which took a role as “authorized reporter” with Twitter. For three weeks WAM! accepted reports, sorted evidence, and forwarded serious cases to Twitter. In response, the company warned, suspended, and deleted the accounts of many alleged harassers.
These mutual aid technologies operate in the shadow of larger systems with gaps in how people are supported—even when platforms do step in, says Stuart Geiger, a Berkeley Ph.D. student. In other words, sometimes a platform’s system-wide solutions to a problem can create their own problems. For several years, Geiger and his colleague Aaron Halfaker, now a researcher at Wikimedia, were concerned that Wikipedia’s semi-automated anti-vandalism systems might be making the site unfriendly. As a graduate student unable to change Wikipedia’s code, Halfaker created Snuggle, a mutual-aid mentorship technology that tracks the site’s spam responders. When Snuggle users think a newcomer’s edits were mistakenly flagged as spam, the software coordinates Wikipedians to help those users recover from the negative experience of getting revoked.

By organizing peer support at scale, the designers of Turkopticon and its cousins draw attention to common problems, hoping to influence longer-term change on a complex issue. In time, the idea goes, requesters on Mechanical Turk might change their treatment of workers, Amazon might change its policies and software, or regulators might set new rules for digital labor. This is an approach with a long history in an area that might seem unlikely: the conservation movement. (Silberman and Irani cite the movement as inspiration for Turkopticon.)

To better understand how this approach might influence digital citizenship, I followed the history of mutual-aid accountability in a precious common network that the city of Boston enjoys every day: the Charles River. Planned, re-routed, exploited and contested, it has inspired and supported human life since before written history….(More)”

Policy Practice and Digital Science


New book edited by Janssen, Marijn, Wimmer, Maria A., and Deljoo, Ameneh: “The explosive growth in data, computational power, and social media creates new opportunities for innovating the processes and solutions of Information and communications technology (ICT) based policy-making and research. To take advantage of these developments in the digital world, new approaches, concepts, instruments and methods are needed to navigate the societal and computational complexity. This requires extensive interdisciplinary knowledge of public administration, policy analyses, information systems, complex systems and computer science. This book provides the foundation for this new interdisciplinary field, in which various traditional disciplines are blending. Both policy makers, executors and those in charge of policy implementations acknowledge that ICT is becoming more important and is changing the policy-making process, resulting in a next generation policy-making based on ICT support. Web 2.0 and even Web 3.0 point to the specific applications of social networks, semantically enriched and linked data, whereas policy-making has also to do with the use of the vast amount of data, predictions and forecasts, and improving the outcomes of policy-making, which is confronted with an increasing complexity and uncertainty of the outcomes. The field of policy-making is changing and driven by developments like open data, computational methods for processing data, opining mining, simulation and visualization of rich data sets, all combined with public engagement, social media and participatory tools….(More)”

Why it is time to redesign our political system?


Article by Pia Mancini: “Modern political systems are out of sync with the times we are living in. While the Internet allows us unprecedented access to information, low costs for collaborating and participating, and the ability to express our desires, demands and concerns, our input in policymaking is limited to voting once every two to five years. Innovative tools, both online and offline, are needed to upgrade our democracies. Society needs instruments and processes that allow it to choose how it is governed. Institutions have to be established that reflect today’s technological, cultural and social realities and values. These institutions must be able to generate trust and provide mechanisms for social debate and collaboration, as well as social feedback loops that can accelerate institutionalised change….(More)”

Social Dimensions of Privacy


New book edited by Dorota Mokrosinska and Beate Roessler: “Written by a select international group of leading privacy scholars, Social Dimensions of Privacy endorses and develops an innovative approach to privacy. By debating topical privacy cases in their specific research areas, the contributors explore the new privacy-sensitive areas: legal scholars and political theorists discuss the European and American approaches to privacy regulation; sociologists explore new forms of surveillance and privacy on social network sites; and philosophers revisit feminist critiques of privacy, discuss markets in personal data, issues of privacy in health care and democratic politics. The broad interdisciplinary character of the volume will be of interest to readers from a variety of scientific disciplines who are concerned with privacy and data protection issues.

  • Takes an innovative approach to privacy which focuses on the social dimensions and value of privacy in contrast to the value of privacy for individuals
  • Addresses readers from a variety of disciplines, including law, philosophy, media studies, gender studies and political science
  • Addresses new privacy-sensitive areas triggered by recent technological developments (More)”

Shedding light on government, one dataset at a time


Bill Below of the OECD Directorate for Public Governance and Territorial Development at OECD Insights: “…As part of its Open Government Data (OGD) work, the OECD has created OURdata, an index that assesses governments’ efforts to implement OGD in three critical areas: Openness, Usefulness and Re-usability. The results are promising. Those countries that began the process in earnest some five years ago, today rank very high on the scale. According to this Index, which closely follows the principles of the G8 Open Data Charter, Korea is leading the implementation of OGD initiatives with France a close second.

ourdata

Those who have started the process but who are lagging (such as Poland) can draw on the experience of other OECD countries, and benefit from a clear roadmap to guide them.

Indeed, bringing one’s own country’s weaknesses out into the light is the first, and sometimes most courageous, step towards achieving the benefits of OGD. Poland has just completed its Open Government Data country review with the OECD revealing some sizable challenges ahead in transforming the internal culture of its institutions. For the moment, a supply-side rather than people-driven approach to data release is prevalent. Also, OGD in Poland is not widely understood to be a source of value creation and growth….(More)”

Data Reinvents Libraries for the 21st Century


 in GovTech: “Libraries can evoke tired assumptions. It could be a stack of battered books and yesteryear movies; that odd odor of wilted pages and circa-1970s decor; or it could be a bout of stereotypes, like obsolete encyclopedias and ruler-snapping librarians.

Whatever the case, the truth is that today libraries are proving they’re more than mausoleums of old knowledge. They’re in a state of progressive reform, rethinking services and restructuring with data. It’s a national trend as libraries modernize, strategize and recast themselves as digital platforms. They’ve taken on the role of data curator for information coming in and citizen-generated data going out….

Nate Hill is among this band of progressives. As a data zealot who believes in data’s inclination for innovation, the former deputy director for Tennessee’s Chattanooga Public Library, led a charge to transform the library into a data centric community hub. The library boasts an open data portal that it manages for the city, a civic hacker lab, a makerspace for community projects, and expanded access to in-person and online tutorials for coding and other digital skill sets….

The draw in data sharing and creating, Hill said, comes from the realization that today’s data channels are no longer one-way systems.

“I push people to the idea that now it’s about being a producer rather than just a consumer,” Hill said, “because really that whole idea of a read-write Web comes from the notion that you and I, for example, are just as capable at editing Wikipedia articles on the fly and changing information as anybody else.”

For libraries, Hill sees this as an opportunity and asks what institution can better pioneer the new frontier of information exchange. He posits the idea that, as the original public content curator, adding open data to libraries is only natural. In fact, he says it’s a logical next step when considering that traditional media like books, research journals and other sources infuse data points with rich context — something most city and state open data portals typically don’t do.

“The dream here is to treat the library as a different kind of community infrastructure,” Hill said. “You can conceivably be feeding live data about a city into an open data portal, and at the same time, turning the library into a real live information source — rather than something just static.”

In Chattanooga, an ongoing effort is in the works to do just that. The library seeks to integrate open data into its library catalog searches. Visitors researching Chattanooga’s waterfront could do a quick search and pull up local books, articles and mapping documents, but also a collection of latest data sets on water pollution and land use, for example.

Eyeing the library data movement at scale, Hill said he could easily envision a network of public libraries that act as local data hubs, retrieving and funneling data into larger state and national data portals….(More).