New book by Weller, Katrin / Bruns, Axel / Burgess, Jean / Mahrt, Merja / Puschmann, Cornelius (eds.): “Since its launch in 2006, Twitter has evolved from a niche service to a mass phenomenon; it has become instrumental for everyday communication as well as for political debates, crisis communication, marketing, and cultural participation. But the basic idea behind it has stayed the same: users may post short messages (tweets) of up to 140 characters and follow the updates posted by other users. Drawing on the experience of leading international Twitter researchers from a variety of disciplines and contexts, this is the first book to document the various notions and concepts of Twitter communication, providing a detailed and comprehensive overview of current research into the uses of Twitter. It also presents methods for analyzing Twitter data and outlines their practical application in different research contexts.”
You Are Your Data
Sara M. Watson in Slate: “We are becoming data. Every day, our smartphones, browsers, cars, and even refrigerators generate information about our habits. When we click “I agree” on terms of service, we opt in to systems in which we are known only by our data. So we need to be able to understand ourselves as data, too.
To understand what that might mean for the average person in the future, we should look to the Quantified Self community, which is at the frontier of understanding what our role as individuals in a data-driven society might look like. Quantified Self began as a Meetup community sharing personal stories of self-tracking techniques, and is now a catchall adjective to describe the emerging set of apps and sensors available to consumers to facilitate self-tracking, such as the Fitbit or Nike Fuelband. Some of the self-tracking practices of this group come across as extreme (experimenting with the correlation between butter consumption and brain function). But what is a niche interest today could be widely marketed tomorrow—and accordingly, their frustrations may soon be yours…
Instead, I propose that we should have a “right to use” our personal data: I should be able to access and make use of data that refers to me. At best, a right to use would reconcile both my personal interest in the small-scale insights and the firms’ large-scale interests in big data insights from the larger population. These interests are not in conflict with each other.
Of course, to translate this concept into practice, we need to work out matters of both technology and policy.
What data are we asking for? Are we asking for data that individuals have opted into creating, like self-tracking fitness applications? Should we broaden that definition to describe any data that refers to our person, such as behavioral data collected by cookies and gathered by third-party data brokers? These definitions will be hard to pin down.
Also, what kind of data? Just that which we’ve actively opted in to creating, or does it expand to the more hidden, passive, transactional data? Will firms exercise control over the line between where “raw” data becomes processed and therefore proprietary? If we can’t begin to define the data representation of a “step” in an activity tracker, how will we standardize access to that information?
Access to personal data also suffers from a chicken-and-egg problem right now. We don’t see greater consumer demand for this because we don’t yet have robust enough tools to make use of disparate sets of data as individuals, and yet such tools are not gaining traction without proven demand.”
Transparency 2.0: The Fundamentals of Online Open Government
White Paper by Granicus: “Open government is about building transparency, trust, and engagement with the public. Today, with 80% of the North American public on the Internet, it is becoming increasingly clear that building open government starts online. Transparency 2.0 not only provides public information, but also develops civic engagement, opens the decision-making process online, and takes advantage of today’s technology trends.
Citizen ideation & feedback. While open data comprised much of what online transparency used to be, today, government agencies have expanded openness to include public records, legislative data, decision-making workflow, and citizen ideation and feedback.
This paper outlines the principles of Transparency 2.0, the fundamentals and best practices for creating the most advanced and comprehensive online open government that over a thousand state, federal, and local government agencies are now using to reduce information requests, create engagement, and improve efficiency.”
White House Unveils Big Data Projects, Round Two
Information Week: “The White House Office of Science and Technology Policy (OSTP) and Networking and Information Technology R&D program (NITRD) on Tuesday introduced a slew of new big-data collaboration projects aimed at stimulating private-sector interest in federal data. The initiatives, announced at the White House-sponsored “Data to Knowledge to Action” event, are targeted at fields as varied as medical research, geointelligence, economics, and linguistics.
The new projects are a continuation of the Obama Administration’s Big Data Initiative, announced in March 2012, when the first round of big-data projects was presented.
Thomas Kalil, OSTP’s deputy director for technology and innovation, said that “dozens of new partnerships — more than 90 organizations,” are pursuing these new collaborative projects, including many of the best-known American technology, pharmaceutical, and research companies.
Among the initiatives, Amazon Web Services (AWS) and NASA have set up the NASA Earth eXchange, or NEX, a collaborative network to provide space-based data about our planet to researchers in Earth science. AWS will host much of NASA’s Earth-observation data as an AWS Public Data Set, making it possible, for instance, to crowdsource research projects.
An estimated 4.4 million jobs are being created between now and 2015 to support big-data projects. Employers, educational institutions, and government agencies are working to build the educational infrastructure to provide students with the skills they need to fill those jobs.
To help train new workers, IBM, for instance, has created a new assessment tool that gives university students feedback on their readiness for number-crunching careers in both the public and private sector. Eight universities that have a big data and analytics curriculum — Fordham, George Washington, Illinois Institute of Technology, University of Massachusetts-Boston, Northwestern, Ohio State, Southern Methodist, and the University of Virginia — will receive the assessment tool.
OSTP is organizing an initiative to create a “weather service” for pandemics, Kalil said, a way to use big data to identify and predict pandemics as early as possible in order to plan and prepare for — and hopefully mitigate — their effects.
The National Institutes of Health (NIH), meanwhile, is undertaking its ” Big Data to Knowledge” (BD2K) initiative to develop a range of standards, tools, software, and other approaches to make use of massive amounts of data being generated by the health and medical research community….”
See also:
November 12, 2013 – Fact Sheet: Progress by Federal Agencies: Data to Knowledge to Action
November 12, 2013 – Fact Sheet: New Announcements: Data to Knowledge to Action
November 12, 2013 – Press Release: Data to Knowledge to Action Event
Now there’s a bug bounty program for the whole Internet
Ars Technica: “Microsoft and Facebook are sponsoring a new program that pays big cash rewards to whitehat hackers who uncover security bugs threatening the stability of the Internet at large.
The Internet Bug Bounty program, which in some cases will pay $5,000 or more per vulnerability, is sponsored by Microsoft and Facebook. It will be jointly controlled by researchers from those companies along with their counterparts at Google, security firm iSec Partners, and e-commerce website Etsy. To qualify, the bugs must affect software implementations from a variety of companies, potentially result in severely negative consequences for the general public, and manifest themselves across a wide base of users. In addition to rewarding researchers for privately reporting the vulnerabilities, program managers will assist with coordinating disclosure and bug fixes involving large numbers of companies when necessary.
The program was unveiled Wednesday, and it builds off a growing number of similar initiatives. Last month, Google announced rewards as high as $3,133.70 for software updates that improve the security of OpenSSL, OpenSSH, BIND, and several other open-source packages. Additionally, Google, Facebook, Microsoft, eBay, Mozilla, and several other software or service providers pay cash in return for private reports of security vulnerabilities that threaten their users.”
13 ways to unlock the potential of open government
The Guardian: “Nine experts offer their thoughts on making open data initiatives work for all citizens…
Tiago Peixoto, open government specialist, The World Bank, Washington DC, US. @participatory
Open data is an enabler – not a guarantee – of good participation: Participation implies creating legitimate channels of communication between citizens and governments, and opening up data does not create that channel. We need to consider which structures enable us to know about citizens’ needs and preferences.
Both governments and civil society are responsible for connecting governments to the people: If we assume institutional or regulatory reforms are needed, then clearly governments (at both the legislative and executive level) should take a big part of the responsibility. After that, it is civil society’s role (and individual citizens) to further promote and strengthen those institutions….
Ben Taylor, open data consultant, Twaweza, UK and Tanzania. @mtega
We need to put people before data: The OGP Summit raised some interesting questions on open data and open government in developing countries. In a particular session discussing how to harness data to drive citizens engagement, the consensus was that this was the wrong way around. It should instead be reversed, putting the real, everyday needs of citizens first, and then asking how can we use data to help meet these.
Open government is not all about technology: Often people assume that open government means technology, but I think that’s wrong. For me, open government is a simple idea: it’s about making the nuts and bolts of how government works visible to citizens. Even open data isn’t always just about technology, for example postings on noticeboards and in newspapers are also valuable. Technology has a lot to offer, but it has limitations as well…
Juan M Casanueva, director, SocialTIC, Mexico City, Mexico. @jm_casanueva
Closed working cultures stifle open government initiatives: It is interesting to think about why governments struggle to open up. While closed systems tend to foster corruption and other perverse practices, most government officials also follow a pre-established closed culture that has become ingrained in their working practices. There are sometimes few incentives and high risks for government officials that want to make career in the public service and some also lack capacities to handle technology and citizen involvement. It is very interesting to see government officials that overcome these challenges actually benefiting politically for doing innovative citizen-centered actions. Unfortunately, that is too much of a risk at higher levels of government.
NGOs in Mexico are leading the way with access to information and citizen involvement: Sonora Ciudana recently opened the state’s health payroll and approached the public staff so that they could compare what they earn with the state expense reports. Pacto por Juarez has created grassroots transparency and accountability schools and even have a bus tour that goes around the city explaining the city’s budget and how it is being spent….”
Why We Are Allowed to Hate Silicon Valley
Evgeny Morozov in Frankfurter Allgemeine: “In short, it’s okay to hate Silicon Valley – we just need to do it for the right reasons. Below are three of them – but this is hardly an exhaustive list….
Reason number one: Silicon Valley firms are building what I call “invisible barbed wire” around our lives. We are promised more freedom, more openness, more mobility; we are told we can roam wherever and whenever we want. But the kind of emancipation that we actually get is fake emancipation; it’s the emancipation of a just-released criminal wearing an ankle bracelet.
Yes, a self-driving car could make our commute less dreadful. But a self-driving car operated by Google would not just be a self-driving car: it would be a shrine to surveillance – on wheels! It would track everywhere we go. It might even prevent us from going to certain places if we our mood – measured through facial expression analysis – suggests that we are too angry or tired or emotional. Yes, there are exceptions – at times, GPS does feel liberating – but the trend is clear: every new Google sensor in that car would introduce a new lever of control. That lever doesn’t even have to be exercised to produce changes in our behavior – our knowledge of its presence will suffice….
Reason number two: Silicon Valley has destroyed our ability to imagine other models for running and organizing our communication infrastructure. Forget about models that aren’t based on advertising and that do not contribute to the centralization of data on private servers located in America. To suggest that we need to look into other – perhaps, even publicly-provided alternatives –is to risk being accused of wanting to “break the Internet.” We have succumbed to what the Brazilian social theorist Roberto Unger calls “the dictatorship of no alternatives”: we are asked to accept that Gmail is the best and only possible way to do email, and that Facebook is the best and only possible way to do social networking.
But consider just how weird our current arrangement is. Imagine I told you that the post office could run on a different, innovation-friendly business model. Forget stamps. They cost money – and why pay money when there’s a way to send letters for free? Just think about the world-changing potential: the poor kids in Africa can finally reach you with their pleas for more laptops! So, instead of stamps, we would switch to an advertising-backed system: we’d open every letter that you send, scan its contents, insert a relevant ad, seal it, and then forward it to the recipient.
Sounds crazy? It does….
Reason number three: the simplistic epistemology of Silicon Valley has become a model that other institutions are beginning to emulate. The trouble with Silicon Valley is not just that it enables the NSA –it also encourages, even emboldens them. It inspires the NSA to keep searching for connections in a world of meaningless links, to record every click, to ensure that no interaction goes unnoticed, undocumented and unanalyzed. Like Silicon Valley, NSA assumes that everything is interconnected: if we can’t yet link two pieces of data, it’s because we haven’t looked deep enough – or we need a third piece of data, to be collected in the future, to make sense of it all.
There’s something delusional about this practice – and I don’t use “delusional” metaphorically. For the Italian philosopher Remo Bodei, delusion does not stem from too little psychic activity, as some psychoanalytic theories would have it, but, rather, from too much of it. Delirium, he notes, is “the incapacity to filter an enormous quantity of data.” While a sane, rational person “has learned that ignorance is vaster than knowledge and that one must resist the temptation to find more coherence than can currently be achieved,” the man suffering from delusion cannot stop finding coherence among inherently incoherent phenomena. He generalizes too much, which results in what Bodei calls “hyper-inclusion.”
“Hyper-inclusion” is exactly what plagues America’s military-industrial complex today….”
Typhoon Yolanda: UN Needs Your Help Tagging Crisis Tweets for Disaster Response
Patrick Meyer: “The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) just activated the Digital Humanitarian Network (DHN) in response to Typhoon Yolanda, which has already been described as possibly one of the strongest Category 5 storms in history. The Standby Volunteer Task Force (SBTF) was thus activated by the DHN to carry out a rapid needs & damage assessment by tagging reports posted to social media. So Ji Lucas and I at QCRI (+ Hemant & Andrew) have launched MicroMappers in partnership with the SBTF to micro-task the tagging of tweets. We need all the help we can get given the volume we’ve collected (and are continuing to collect). This is where you come in!
You don’t need any prior experience or training, nor do you need to create an account or even login to use the MicroMappers TweetClicker. If you can read and use a computer mouse, then you’re all set to be a Digital Humanitarian! Just click here to get started. Every tweet will get tagged by 3 different volunteers (to ensure quality control) and those tweets that get identical tags will be shared with our UN colleagues in the Philippines. All this and more is explained in the link above, which will give you a quick intro so you can get started right away. Our UN colleagues need these tags to better understand who needs help and what areas have been affected.”
Selected Readings on Crowdsourcing Opinions and Ideas
The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of crowdsourcing was originally published in 2013.
As technological advances give individuals greater ability to share their opinions and ideas with the world, citizens are increasingly expecting government to consult with them and factor their input into the policy-making process. Moving away from the representative democracy system created in a less connected time, e-petitions; participatory budgeting (PB), a collaborative, community-based system for budget allocation; open innovation initiatives; and Liquid Democracy, a hybrid of direct and indirect democracy, are allowing citizens to make their voices heard between trips to the ballot box.
Selected Reading List (in alphabetical order)
- Eirikur Bergmann — Reconstituting Iceland — Constitutional Reform Caught in a New Critical Order in the Wake of Crisis — a paper exploring the history and of Iceland’s “Crowdsourced Constitution.”
- Oliver Gassmann, Ellen Enkel and Henry Chesbrough — The Future of Open Innovation — a paper discussing opportunities and trends related to open innovation.
- Hollie Russon Gilman — The Participatory Turn: Participatory Budgeting Comes to America — a dissertation focused on both the recent history of international PB efforts and the largely untapped potential for PB in the United States.
- Alexa Kasdan and Lindsay Cattell — New Report on NYC Participatory Budgeting — a research and evaluation report on the 2011 PB process undertaken in New York City.
- Kai Masser — Participatory Budgeting as Its Critics See It — a critical look at PB drawing on lessons learned from a German pilot initiative.
- OECD — Citizens as Partners: Information, Consultation and Public Participation in Policy-making — this policy report examines the use of crowdsourcing in OECD countries to act as a new form of representation and participation.
- Angel Tchorbadjiiski — Liquid Democracy — a thesis on the potential benefits of and challenges to the wider use of Liquid Democracy.
Annotated Selected Reading List (in alphabetical order)
Bergmann, Eirikur. “Reconstituting Iceland – Constitutional Reform Caught in a New Critical Order in the Wake of Crisis.” in Academia.edu, (presented at the Political Legitimacy and the Paradox of Regulation, Leiden University, 2013). http://bit.ly/1aaTVYP.
- This paper explores the tumultuous history of Iceland’s “Crowdsourced Constitution.” The since-abandoned document was built upon three principles: distribution of power, transparency and responsibility.
- Even prior to the draft being dismantled through political processes, Bergmann argues that an overenthusiastic public viewed the constitution as a stronger example of citizen participation than it really was: “Perhaps with the delusion of distance the international media was branding the production as the world’s first ‘crowdsourced’ constitution, drafted by the interested public in clear view for the world to follow…This was however never a realistic description of the drafting. Despite this extraordinary open access, the Council was not able to systematically plough through all the extensive input as [it] only had four months to complete the task.”
- Bergmann’s paper illustrates the transition Iceland’s constitution has undertaken in recent years: moving form a paradigmatic example of crowdsourcing opinions to a demonstration of the challenges inherent in bringing more voices into a realm dominated by bureaucracy and political concerns.
Gassmann, Oliver, Ellen Enkel, and Henry Chesbrough. “The Future of Open Innovation.” R&D Management 40, no. 3 (2010): 213– 221. http://bit.ly/1bk4YeN.
- In this paper – an introduction to a special issue on the topic – Gassmann, Enkel and Chesbrough discuss the evolving trends in open innovation. They define the concept, referencing previous work by Chesbrough et al., as “…the purposive inflows and outflows of knowledge to accelerate internal innovation, and expand the markets for external use of innovation, respectively.”
- In addition to examining the existing literature for the field, the authors identify nine trends that they believe will define the future of open innovation for businesses, many of which can also be applied to governing insitutions:
- Industry penetration: from pioneers to mainstream
- R&D intensity: from high to low tech
- Size: from large firms to SMEs
- Processes: from stage gate to probe-and-learn
- Structure: from standalone to alliances
- Universities: from ivory towers to knowledge brokers Processes: from amateurs to professionals
- Content: from products to services
- Intellectual property: from protection to a tradable good
Gilman, Hollie Russon. “The Participatory Turn: Participatory Budgeting Comes to America.” Harvard University, 2012. https://bit.ly/2BhaeVv.
- In this dissertation, Gilman argues that participatory budgeting (PB) produces better outcomes than the status quo budget process in New York, while also transforming how those who participate understand themselves as citizens, constituents, Council members, civil society leaders and community stakeholders.
- The dissertation also highlights challenges to participation drawing from experience and lessons learned from PB’s inception in Porto Alege, Brazil in 1989. While recognizing a diversity of challenges, Gilman ultimately argues that, “PB provides a viable and informative democratic innovation for strengthening civic engagement within the United States that can be streamlined and adopted to scale.”
Kasdan, Alexa, and Cattell, Lindsay. “New Report on NYC Participatory Budgeting.” Practical Visionaries. Accessed October 21, 2013. https://bit.ly/2Ek8bTu.
- This research and evaluation report is the result of surveys, in-depth interviews and observations collected at key points during the 2011 participatory budgeting (PB) process in New York City, in which “[o]ver 2,000 community members were the ones to propose capital project ideas in neighborhood assemblies and town hall meetings.”
- The PBNYC project progressed through six main steps:
- First Round of Neighborhood Assemblies
- Delegate Orientations
- Delegate Meetings
- Second Round of Neighborhood Assemblies
- Voting
- Evaluation, Implementation & Monitoring
- The authors also discuss the varied roles and responsibilities for the divers stakeholders involved in the process:
- Community Stakeholders
- Budget Delegates
- District Committees
- City-wide Steering Committee Council Member Offices
Masser, Kai. “Participatory Budgeting as Its Critics See It.” Burgerhaushalt, April 30, 2013. http://bit.ly/1dppSxW.
- This report is a critique of the participatory budgeting (PB) process, focusing on lessons learned from the outcomes of a pilot initiative in Germany.
- The reports focuses on three main criticisms leveled against PB:
- Participatory Budgeting can be a time consuming process that is barely comprehensive to the people it seeks to engage, as a result there is need for information about the budget, and a strong willingness to participate in preparing it.
- Differences in the social structure of the participants inevitably affect the outcome – the process must be designed to avoid low participation or over-representation of one group.
- PB cannot be sustained over a prolonged period and should therefore focus on one aspect of the budgeting process. The article points to outcomes that show that citizens may find it considerably more attractive to make proposals on how to spend money than on how to save it, which may not always result in the best outcomes.
OECD. “Citizens as Partners: Information, Consultation and Public Participation in Policy-making.” The IT Law Wiki. http://bit.ly/1aIGquc.
- This OECD policy report features discussion on the concept of crowdsourcing as a new form or representation and public participation in OECD countries, with the understanding that it creates avenues for citizens to participate in public policy-making within the overall framework of representative democracy.
- The report provides a wealth of comparative information on measures adopted in OECD countries to strengthen citizens’ access to information, to enhance consultation and encourage their active participation in policy-making.
Tchorbadjiiski, Angel. “Liquid Democracy.” Rheinisch-Westf alische Technische Hochschule Aachen Informatik 4 ComSy, 2012. http://bit.ly/1eOsbIH.
- This thesis presents discusses how Liquid Democracy (LD) makes it for citizens participating in an election to “either take part directly or delegate [their] own voting rights to a representative/expert. This way the voters are not limited to taking one decision for legislative period as opposed to indirect (representative) democracy, but are able to actively and continuously take part in the decision-making process.”
- Tchorbadjiiski argues that, “LD provides great flexibility. You do not have to decide yourself on the program of a political party, which only suits some aspects of your opinion.” Through LD, “all voters can choose between direct and indirect democracy creating a hybrid government form suiting their own views.”
- In addition to describing the potential benefits of Liquid Democracy, Tchorbadjiiski focuses on the challenge of maintaining privacy and security in such a system. He proposes a platform that “allows for secure and anonymous voting in such a way that it is not possible, even for the system operator, to find out the identity of a voter or to prevent certain voters (for example minority groups) from casting a ballot.”
Talent Wants to Be Free. Why We Should Learn to Love Leaks, Raids, and Free Riding
New book by Orly Lobel (Yale University Press): “This timely book challenges conventional business wisdom about competition, secrecy, motivation, and creativity. Orly Lobel, an internationally acclaimed expert in the law and economics of human capital, warns that a set of counterproductive mentalities are stifling innovation in many regions and companies. Lobel asks how innovators, entrepreneurs, research teams, and every one of us who experiences the occasional spark of creativity can triumph in today’s innovation ecosystems. In every industry and every market, battles to recruit, retain, train, energize, and motivate the best people are fierce. From Facebook to Google, Coca-Cola to Intel, JetBlue to Mattel, Lobel uncovers specific factors that produce winners or losers in the talent wars. Combining original behavioral experiments with sharp observations of contemporary battles over ideas, secrets, and skill, Lobel identifies motivation, relationships, and mobility as the most important ingredients for successful innovation. Yet many companies embrace a control mentality—relying more on patents, copyright, branding, espionage, and aggressive restrictions of their own talent and secrets than on creative energies that are waiting to be unleashed. Lobel presents a set of positive changes in corporate strategies, industry norms, regional policies, and national laws that will incentivize talent flow, creativity, and growth. This vital and exciting reading reveals why everyone wins when talent is set free.”