To the smart city and beyond? Developing a typology of smart urban innovation

Curated on Posted on by Stefaan Verhulst

Maja Nilssen in Technological Forecasting and Social Change: “The smart city is an increasingly popular topic in urban development, arousing both excitement and skepticism. However, despite increasing enthusiasm regarding the smartness of cities, the concept is still regarded as somewhat evasive. Encouraged by the multifaceted character of the concept, this article examines how we can categorize the different dimensions often included in the smart city concept, and how these dimensions are coupled to innovation. Furthermore, the article examines the implications of the different understandings of the smart city concept for cities’ abilities to be innovative.

Building on existing scholarly contributions on the smartness of cities and innovation literature, the article develops a typology of smart city initiatives based on the extent and types of innovations they involve. The typology is structured as a smart city continuum, comprising four dimensions of innovation: (1) technological, (2) organizational, (3) collaborative, (4) experimental.

The smart city continuum is then utilized to analyze empirical data from a Norwegian urban development project triggered by a critical juncture. The empirical data shows that the case holds elements of different dimensions of the continuum, supporting the need for a typology of smart cities as multifaceted urban innovation. The continuum can be used as an analytical model for different types of smart city initiatives, and thus shed light on what types of innovation are central in the smart city. Consequently, the article offers useful insights for both practitioners and scholars interested in smart city initiatives….(More)”

China’s Aggressive Surveillance Technology Will Spread Beyond Its Borders

Curated on Posted on by Stefaan Verhulst

Daniel Benaim and Hollie Russon Gilman at Slate: “…What happens when these technologies migrate to bigger, more fractious societies? This won’t happen overnight—and the financial and logistical obstacles to broad implementation are significant. But there is every reason to think that in a decade or two, if not sooner, authoritarians and would-be strongmen in places like Turkey, Hungary, Egypt, or Rwanda will seek these tools and use them to thwart civil society and crush dissent in ways that weaken democracy globally.

Already there are reports that Zimbabwe, for example, is turning to Chinese firms to implement nationwide facial-recognition and surveillance programs, wrapped into China’s infrastructure investments and a larger set of security agreements as well, including for policing online communication. The acquisition of black African faces will help China’s tech sector improve its overall data set.

Malaysia, too, announced new partnerships this spring with China to equip police with wearable facial-recognition cameras. There are quiet reports of Arab Gulf countries turning to China not just for the drone technologies America has denied but also for the authoritarian suite of surveillance, recognition, and data tools perfected in China’s provinces. In a recent article on Egypt’s military-led efforts to build a new capital city beyond Cairo’s chaos and revolutionary squares, a retired general acting as project spokesman declared, “a smart city means a safe city, with cameras and sensors everywhere. There will be a command center to control the entire city.” Who is financing construction? China.

While many governments are making attempts to secure this information, there have been several alarming stories of data leaks. Moreover, these national identifiers create an unprecedented opportunity for state surveillance at scale. What about collecting biometric information in nondemocratic regimes? In 2016, the personal details of nearly 50 million people in Turkey were leaked….

China and other determined authoritarian states may prove undeterrable in their zeal to adopt repressive technologies. A more realistic goal, as Georgetown University scholar Nicholas Wright has argued, is to sway countries on the fence by pointing out the reputational costs of repression and supporting those who are advocating for civil liberties in this domain within their own countries. Democracy promoters (which we hope will one day again include the White House) will also want to recognize the coming changes to the authoritarian public sphere. They can start now in helping vulnerable populations and civil society to gain greater technological literacy to advocate for their rights in new domains. It is not too early for governments and civil society groups alike to study what technological and tactical countermeasures exist to circumvent and disrupt new authoritarian tools.

Seven years ago, techno-optimists expressed hope that a wave of new digital tools for social networking and self-expression could help young people in the Middle East and elsewhere to find their voices. Today, a new wave of Chinese-led technological advances threatens to blossom into what we consider an “Arab spring in reverse”—in which the next digital wave shifts the pendulum back, enabling state domination and repression at a staggering scale and algorithmic effectiveness.

Americans are absolutely right to be urgently focused on countering Russian weaponized hacking and leaking as its primary beneficiary sits in the Oval Office. But we also need to be more proactive in countering the tools of algorithmic authoritarianism that will shape the worldwide future of individual freedom….(More)”.

E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement

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Book by Manuel Pedro Rodríguez Bolívar and Laura Alcaide Muñoz: “This book analyzes e-participation in smart cities.  In recent decades, information and communication technologies (ICT) have played a key role in the democratic political and governance process by allowing easier interaction between governments and citizens, and the increased ability of citizens to participate in the production chain of public services.  E-participation plays and important role in the development of smart cities and smart communities , but it has not yet been extensively studied.  This book fills that gap by combining empirical and theoretical research to analyze actual practices of citizen involvement in smart cities and build a solid framework for successful e-participation in smart cities.

The book is divided into three parts.  Part I discusses smart technologies and their role in improving e-participation in smart cities.  Part II deals with models of e-participation in smart cities and the organization issues affecting the implementation of e-participation; these chapters analyze the efficiency of governance models in relation to the establishment of smart cities.  Part III proposes incentives to motivate increased participation by governments and cititzenry within the smart cities context.  Written by an international panel of experts and practitioners, this book will be a convenient source of information on e-participation in smart cities and will be valuable to academics, researchers, policy-makers, public managers, citizens, international organizations and anyone who has a stake in enhancing citizen engagement in smart cities….(More)”.

Reclaiming the Smart City: Personal Data, Trust and the New Commons

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Report by Theo Bass, Emma Sutherland and Tom Symons: “Cities are becoming a major focal point in the personal data economy. In city governments, there is a clamour for data-informed approaches to everything from waste management and public transport through to policing and emergency response

This is a triumph for advocates of the better use of data in how we run cities. After years of making the case, there is now a general acceptance that social, economic and environmental pressures can be better responded to by harnessing data.

But as that argument is won, a fresh debate is bubbling up under the surface of the glossy prospectus of the smart city: who decides what we do with all this data, and how do we ensure that its generation and use does not result in discrimination, exclusion and the erosion of privacy for citizens?

This report brings together a range of case studies featuring cities which have pioneered innovative practices and policies around the responsible use of data about people. Our methods combined desk research and over 20 interviews with city administrators in a number of cities across the world.

Recommendations

Based on our case studies, we also compile a range of lessons that policymakers can use to build an alternative version to the smart city – one which promotes ethical data collection practices and responsible innovation with new technologies:

  1. Build consensus around clear ethical principles, and translate them into practical policies.
  2. Train public sector staff in how to assess the benefits and risks of smart technologies.
  3. Look outside the council for expertise and partnerships, including with other city governments.
  4. Find and articulate the benefits of privacy and digital ethics to multiple stakeholders
  5. Become a test-bed for new services that give people more privacy and control.
  6. Make time and resources available for genuine public engagement on the use of surveillance technologies.
  7. Build digital literacy and make complex or opaque systems more understandable and accountable.
  8. Find opportunities to involve citizens in the process of data collection and analysis from start to finish….(More)”.

Open innovation and the evaluation of internet-enabled public services in smart cities

Curated on Posted on by Stefaan Verhulst

Krassimira Paskaleva and Ian Cooper in Technovation: This article is focused on public service innovation from an innovation management perspective. It presents research experience gained from a European project for managing social and technological innovation in the production and evaluation of citizen-centred internet-enabled services in the public sector.

It is based on six urban pilot initiatives, which sought to operationalise a new approach to co-producing and co-evaluating civic services in smart cities – commonly referred to as open innovation for smart city services. Research suggests that the evidence base underpinning this approach is not sufficiently robust to support claims being made about its effectiveness.

Instead evaluation research of citizen-centred internet-enabled urban services is in its infancy and there are no tested methods or tools in the literature for supporting this approach.

The paper reports on the development and trialing of a novel Co-evaluation Framework, indicators and reporting categories, used to support the co-production of smart city services in an EU-funded project. Our point of departure is that innovation of services is a sub-set of innovation management that requires effective integration of technological with social innovation, supported by the right skills and capacities. The main skills sets needed for effective co-evaluation of open innovation services are the integration of stakeholder management with evaluation capacities.”

Smart Cities: Digital Solutions for a More Livable Future

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Report by the McKinsey Global Institute (MGI): “After a decade of experimentation, smart cities are entering a new phase. Although they are only one part of the full tool kit for making a city great, digital solutions are the most powerful and cost-effective additions to that tool kit in many years. This report analyzes dozens of current applications and finds that cities could use them to improve some quality-of-life indicators by 10–30 percent.It also finds that even the most cutting-edge smart cities on the planet are still at the beginning of their journey. ƒ

Smart cities add digital intelligence to existing urban systems, making it possible to do more with less. Connected applications put real-time, transparent information into the hands of users to help them make better choices. These tools can save lives, prevent crime, and reduce the disease burden. They can save time, reduce waste, and even help boost social connectedness. When cities function more efficiently, they also become more productive places to do business. ƒ

MGI assessed how dozens of current smart city applications could perform in three sample cities with varying legacy infrastructure systems and baseline starting points. We found that these tools could reduce fatalities by 8–10 percent, accelerate emergency response times by 20–35 percent, shave the average commute by 15–20 percent, lower the disease burden by 8–15 percent, and cut greenhouse gas emissions by 10–15 percent, among other positive outcomes. ƒ

Our snapshot of deployment in 50 cities around the world shows that wealthier urban areas are generally transforming faster, although many have low public awareness and usage of the applications they have implemented. Asian megacities, with their young populations of digital natives and big urban problems to solve, are achieving exceptionally high adoption. Measured against what is possible today, even the global leaders have more work to do in building out the technology base, rolling out the full range of possible applications, and boosting adoption and user satisfaction. Many cities have not yet implemented some of the applications that could have the biggest potential impact. Since technology never stands still, the bar will only get higher. ƒ

The public sector would be the natural owner of 70 percent of the applications we examined. But 60 percent of the initial investment required to implement the full range of applications could come from private actors. Furthermore, more than half of the initial investment made by the public sector could generate a positive return, whether in direct savings or opportunities to produce revenue. ƒ

The technologies analyzed in this report can help cities make moderate or significant progress toward 70 percent of the Sustainable Development Goals. Yet becoming a smart city is less effective as an economic development strategy for job creation. ƒ Smart cities may disrupt some industries even as they present substantial market opportunities. Customer needs will force a reevaluation of current products and services to meet higher expectations of quality, cost, and efficiency in everything from mobility to healthcare.

Smart city solutions will shift value across the landscape of cities and throughout value chains. Companies looking to enter smart city markets will need different skill sets, creative financing models, and a sharper focus on civic engagement.

Becoming a smart city is not a goal but a means to an end. The entire point is to respond more effectively and dynamically to the needs and desires of residents. Technology is simply a tool to optimize the infrastructure, resources, and spaces they share. Few cities want to lag behind, but it is critical not to get caught up in technology for its own sake. Smart cities need to focus on improving outcomes for residents and enlisting their active participation in shaping the places they call home….(More)”.

City-as-a-Service

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Circle Economy: Today during the WeMakeThe.City festival, Circle Economy launched the ‘City-as-a-Service’ publication, which offers a first glimpse into the ‘circular city of the future’. This publication is an initial and practical exploration of how service models will shape the way in which societal needs can be met in a future urban environment and how cities can take a leadership role in a transition towards a circular economy….

Housing, nutrition, mobility, and clothing are primary human needs and directly linked to material extraction. For each of these needs, Circle Economy has examined the potential impacts that service models can have.

By subscribing to a car-sharing service, for example, consumers are able to choose smaller, cheaper and more efficient cars when driving solo. In the Netherlands alone, this would save 2,200 kton of CO2 annually and will reduce annual spending on motoring by 10%. For textiles, a service model could potentially help us avoid “bad buys” that are never worn, which would result in a 15% cost saving for consumers and 23 kton of CO2 in the Netherlands. …

In an increasingly urban world, cities have to play a leading role to drive sustainable transitions and will lead the way on delivering the positive effects of a circular economy – and hence help to close the circularity gap. The circular economy offers a clear roadmap towards realizing the low-carbon, human-centered and prosperous circular city of the future. The ‘City-As-A-Service’ vision is a key next step into this promising future. Ultimately, service models could be a game changer for cities. In fact, city governments can influence this by providing the right boundary conditions and incentives in their policymaking…..(More)”.

Can Smart Cities Be Equitable?

Curated on Posted on by Stefaan Verhulst

Homi Kharas and Jaana Remes at Project Syndicate: “Around the world, governments are making cities “smarter” by using data and digital technology to build more efficient and livable urban environments. This makes sense: with urban populations growing and infrastructure under strain, smart cities will be better positioned to manage rapid change.

But as digital systems become more pervasive, there is a danger that inequality will deepen unless local governments recognize that tech-driven solutions are as important to the poor as they are to the affluent.

While offline populations can benefit from applications running in the background of daily life – such as intelligent signals that help with traffic flows – they will not have access to the full range of smart-city programs. With smartphones serving as the primary interface in the modern city, closing the digital divide, and extending access to networks and devices, is a critical first step.

City planners can also deploy technology in ways that make cities more inclusive for the poor, the disabled, the elderly, and other vulnerable people. Examples are already abundant.

In New York City, the Mayor’s Public Engagement Unit uses interagency data platforms to coordinate door-to-door outreachto residents in need of assistance. In California’s Santa Clara County, predictive analytics help prioritize shelter space for the homeless. On the London Underground, an app called Wayfindr uses Bluetooth to help visually impaired travelers navigate the Tube’s twisting pathways and escalators.

And in Kolkata, India, a Dublin-based startup called Addressing the Unaddressedhas used GPS to provide postal addresses for more than 120,000 slum dwellers in 14 informal communities. The goal is to give residents a legal means of obtaining biometric identification cards, essential documentation needed to access government services and register to vote.

But while these innovations are certainly significant, they are only a fraction of what is possible.

Public health is one area where small investments in technology can bring big benefits to marginalized groups. In the developing world, preventable illnesses comprise a disproportionate share of the disease burden. When data are used to identify demographic groups with elevated risk profiles, low-cost mobile-messaging campaigns can transmit vital prevention information. So-called “m-health” interventions on issues like vaccinations, safe sex, and pre- and post-natal care have been shown to improve health outcomes and lower health-care costs.

Another area ripe for innovation is the development of technologies that directly aid the elderly….(More)”.

Data Governance in the Digital Age

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Centre for International Governance Innovation: “Data is being hailed as “the new oil.” The analogy seems appropriate given the growing amount of data being collected, and the advances made in its gathering, storage, manipulation and use for commercial, social and political purposes.

Big data and its application in artificial intelligence, for example, promises to transform the way we live and work — and will generate considerable wealth in the process. But data’s transformative nature also raises important questions around how the benefits are shared, privacy, public security, openness and democracy, and the institutions that will govern the data revolution.

The delicate interplay between these considerations means that they have to be treated jointly, and at every level of the governance process, from local communities to the international arena. This series of essays by leading scholars and practitioners, which is also published as a special report, will explore topics including the rationale for a data strategy, the role of a data strategy for Canadian industries, and policy considerations for domestic and international data governance…

RATIONALE OF A DATA STRATEGY

THE ROLE OF A DATA STRATEGY FOR CANADIAN INDUSTRIES

BALANCING PRIVACY AND COMMERCIAL VALUES

DOMESTIC POLICY FOR DATA GOVERNANCE

INTERNATIONAL POLICY CONSIDERATIONS

EPILOGUE

City Data Exchange – Lessons Learned From A Public/Private Data Collaboration

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Report by the Municipality of Copenhagen: “The City Data Exchange (CDE) is the product of a collaborative project between the Municipality of Copenhagen, the Capital Region of Denmark, and Hitachi. The purpose of the project is to examine the possibilities of creating a marketplace for the exchange of data between public and private organizations.

The CDE consists of three parts:

  • A collaboration between the different partners on supply, and demand of specific data;
  • A platform for selling and purchasing data aimed at both public, and private organizations;
  • An effort to establish further experience in the field of data exchange between public, and private organizations.

In 2013, the City of Copenhagen, and the Copenhagen Region decided to invest in the creation of a marketplace for the exchange of public, and private sector data. The initial investment was meant as a seed towards a self-sustained marketplace. This was an innovative approach to test the readiness of the market to deliver new data-sharing solutions.

The CDE is the result of a tender by the Municipality of Copenhagen and the Capital Region of Denmark in 2015. Hitachi Consulting won the tender and has invested, and worked with the Municipality of Copenhagen, and the Capital Region of Denmark to establish an organization and a technical platform.

The City Data Exchange (CDE) has closed a gap in regional data infrastructure. Both public-and private sector organizations have used the CDE to gain insights into data use cases, new external data sources, GDPR issues, and to explore the value of their data. Before the CDE was launched, there were only a few options available to purchase or sell data.

The City and the Region of Copenhagen are utilizing the insights from the CDE project to improve their internal activities and to shape new policies. The lessons from the CDE also provide insights into a wider national infrastructure for effective data sharing. Based on the insights from approximately 1000 people that the CDE has been in contact with, the recommendations are:

  • Start with the use case, as it is key to engage the data community that will use the data;
  • Create a data competence hub, where the data community can meet and get support;
  • Create simple standards and guidelines for data publishing.

The following paper presents some of the key findings from our work with the CDE. It has been compiled by Smart City Insights on behalf of the partners of the City Data Exchange project…(More)”.