Book edited by Pelle Ehn, Elisabet M. Nilsson and Richard Topgaard: “Innovation and design need not be about the search for a killer app. Innovation and design can start in people’s everyday activities. They can encompass local services, cultural production, arenas for public discourse, or technological platforms. The approach is participatory, collaborative, and engaging, with users and consumers acting as producers and creators. It is concerned less with making new things than with making a socially sustainable future. This book describes experiments in innovation, design, and democracy, undertaken largely by grassroots organizations, non-governmental organizations, and multi-ethnic working-class neighborhoods.
These stories challenge the dominant perception of what constitutes successful innovations. They recount efforts at social innovation, opening the production process, challenging the creative class, and expanding the public sphere. The wide range of cases considered include a collective of immigrant women who perform collaborative services, the development of an open-hardware movement, grassroots journalism, and hip-hop performances on city buses. They point to the possibility of democratized innovation that goes beyond solo entrepreneurship and crowdsourcing in the service of corporations to include multiple futures imagined and made locally by often-marginalized publics. (More) “
Just say no to digital hoarding
Dominic Basulto at the Washington Post: “We have become a nation of digital hoarders. We save everything, even stuff that we know, deep down, we’ll never need or be able to find. We save every e-mail, every photo, every file, every text message and every video clip. If we don’t have enough space on our mobile devices, we move it to a different storage device, maybe even a hard drive or a flash drive. Or, better yet, we just move it to “the cloud.”….
If this were simply a result of the exponential growth of information — the “information overload” — that would be one thing. That’s what technology is supposed to do for us – provide new ways of creating, storing and manipulating information. Innovation, from this perspective, can be viewed as technology’s frantic quest to keep up with society’s information needs.
But digital hoarding is about something much different – it’s about hoarding data for the sake of data. When Apple creates a new “Burst Mode” on the iPhone 5s, enabling you to rapidly save a series of up to 10 photos in succession – and you save all of them – is that not an example of hoarding? When you save every e-book, every movie and every TV season that you’ve “binge-watched” on your tablet or other digital device — isn’t that another symptom of being a digital hoarder? In the analog era, you would have donated used books to charity, hosted a garage sale to get rid of old albums you never listen to, or simply dumped these items in the trash.
You may not think you are a digital hoarder. You may think that the desire to save each and every photo, e-mail or file is something relatively harmless. Storage is cheap and abundant, right? You may watch a reality TV show such as “Hoarders” and think to yourself, “That’s not me.” But maybe it is you. (Especially if you still have those old episodes of “Hoarders” on your digital device.)
Unlike hoarding in the real world — where massive stacks of papers, books, clothing and assorted junk might physically obstruct your ability to move and signal to others that you need help – there are no obvious outward signs of being a digital hoarder. And, in fact, owning the newest, super-slim 128GB tablet capable of hoarding more information than anyone else strikes many as being progressive. However, if you are constantly increasing the size of your data plan or buying new digital devices with ever more storage capacity, you just might be a digital hoarder…
In short, innovation should be about helping us transform data into information. “Search” was perhaps the first major innovation that helped us transform data into information. The “cloud” is currently the innovation that has the potential to organize our data better and more efficiently, keeping it from clogging up our digital devices. The next big innovation may be “big data,” which claims that it can make sense of all the new data we’re creating. This may be either brilliant — helping us find the proverbial needle in the digital haystack — or disastrous — encouraging us to build bigger and bigger haystacks in the hope that there’s a needle in there somewhere… (More).”
4 Tech Trends Changing How Cities Operate
at Governing: “Louis Brandeis famously characterized states as laboratories for democracy, but cities could be called labs for innovation or new practices….When Government Technology magazine (produced by Governing’s parent company, e.Republic, Inc.) published its annual Digital Cities Survey, the results provided an interesting look at how local governments are using technology to improve how they deliver services, increase production and streamline operations…the survey also showed four technology trends changing how local government operates and serves its citizens:
1. Open Data
…Big cities were the first to open up their data and gained national attention for their transparency. New York City, which passed an open data law in 2012, leads all cities with more than 1,300 data sets open to the public; Chicago started opening up data to the public in 2010 following an executive order and is second among cities with more than 600; and San Francisco, which was the first major city to open the doors to transparency in 2009, had the highest score from the U.S. Open Data Census for the quality of its open data.
But the survey shows that a growing number of mid-sized jurisdictions are now getting involved, too. Tacoma, Wash., has a portal with 40 data sets that show how the city is spending tax dollars on public works, economic development, transportation and public safety. Ann Arbor, Mich., has a financial transparency tool that reveals what the city is spending on a daily basis, in some cases….
2. ‘Stat’ Programs and Data Analytics
…First, the so-called “stat” programs are proliferating. Started by the New York Police Department in the 1980s, CompStat was a management technique that merged data with staff feedback to drive better performance by police officers and precinct captains. Its success led to many imitations over the years and, as the digital survey shows, stat programs continue to grow in importance. For example, Louisville has used its “LouieStat” program to cut the city’s bill for unscheduled employee overtime by $23 million as well as to spot weaknesses in performance.
Second, cities are increasing their use of data analytics to measure and improve performance. Denver, Jacksonville, Fla., and Phoenix have launched programs that sift through data sets to find patterns that can lead to better governance decisions. Los Angeles has combined transparency with analytics to create an online system that tracks performance for the city’s economy, service delivery, public safety and government operations that the public can view. Robert J. O’Neill Jr., executive director of the International City/County Management Association, said that both of these tech-driven performance trends “enable real-time decision-making.” He argued that public leaders who grasp the significance of these new tools can deliver government services that today’s constituents expect.
3. Online Citizen Engagement
…Avondale, Ariz., population 78,822, is engaging citizens with a mobile app and an online forum that solicits ideas that other residents can vote up or down.
In Westminster, Colo., population 110,945, a similar forum allows citizens to vote online about community ideas and gives rewards to users who engage with the online forum on a regular basis (free passes to a local driving range or fitness program). Cities are promoting more engagement activities to combat a decline in public trust in government. The days when a public meeting could provide citizen engagement aren’t enough in today’s technology-dominated world. That’s why social media tools, online surveys and even e-commerce rewards programs are popping up in cities around the country to create high-value interaction with its citizens.
4. Geographic Information Systems
… Cities now use them to analyze financial decisions to increase performance, support public safety, improve public transit, run social service activities and, increasingly, engage citizens about their city’s governance.
Augusta, Ga., won an award for its well-designed and easy-to-use transit maps. Sugar Land, Texas, uses GIS to support economic development and, as part of its citizen engagement efforts, to highlight its capital improvement projects. GIS is now used citywide by 92 percent of the survey respondents. That’s significant because GIS has long been considered a specialized (and expensive) technology primarily for city planning and environmental projects….”
Open Government and Democracy
New paper by Karin Hansson, Kheira Belkacem, and Love Ekenberg at the Social Sciences Computer Review: “The concept of open government, having been promoted widely in the past 5 years, has promised a broader notion than e-government, as supposed to fundamentally transform governments to become more open and participative and collaborative. Unfortunately, this has not significantly enhanced a set of fundamental problems regarding e-government. One of the problems is that the underlying democratic ideology is rarely clearly expressed. In this paper, we have therefore constructed a framework for the analysis of open government from a democratic perspective, to explore the research foundation of open government and the types of research missing. We have looked closely at the notion of democracy in peer-reviewed journals on open government from 2009 to 2013, focusing on discussions of some fundamental issues regarding democracy and the type of solutions suggested. We have found that despite seemingly good intentions and an extensive rhetoric, there is still an apparent lack of adequate tools in which public deliberation and representation are addressed in any meaningful sense. There are two main important observations herein: (i) the rhetoric in the dominant discourse supports the concept of open government formulated by the Obama administration as transparency, participation, and collaboration, but in practice, the focus is predominantly on transparency and information exchange, while ignoring fundamental democratic issues regarding participation and collaboration, and (ii) the concept of the public is inadequately considered as a homogenous entity rather than a diversified group with different interests, preferences, and abilities.”
Social innovation and the challenge of democracy in Europe
at Open Democracy: “What’s going on in Paris? This year over four thousand Parisians have been consulted on how to allocate twenty million Euros across fifteen projects that aim to improve the quality of life in the French capital.
Anne Hidalgo, who was elected as the Mayor of Paris in April 2014, has introduced a participatory budget process to give citizens an opportunity to decide on the allocation of five per cent of the capital’s investment budget. For the first time in France, a politician is giving citizens some degree of direct control over public expenditure—a sum amounting to 426 million Euros in total between 2014 and 2020.
This is an example of social innovation, but not the pseudo-revolutionary, growth-obsessed, blind-to-power variety that’s constantly hyped by management consultants and public policy think tanks. Instead, people are actively involved in planning their own shared future. They’re entrusted with the responsibility of devising ways to improve life in their communities. And the process is coherent with the purpose: everyone, not just the ‘experts,’ has an opportunity to have their say in an open and transparent online platform.
Participatory budgeting isn’t new, but this kind of public participation in processes of social innovation is a welcome and growing development across Europe. Public institutions need more participation from stakeholders and citizens to do their jobs. The political challenge of our time—the challenge of democracy in Europe—is how to channel people’s passion, expertise and resources into complex and long-term projects that improve collective life.
This challenge has motivated a group of researchers, policy-makers and practitioners to join together in a project called INSITE (“Innovation, Sustainability and ICT).” INSITE is exploring the cascading dynamics of social innovation processes, and investigating how people can regain control over their results by freeing themselves from dependence on political intermediaries and experts.
INSITE started with the idea that societies’ love affair with innovation may be misplaced – at least with respect to the way that social innovation is currently conceived and organized. The lion’s share of attention goes to products that make a profit—not processes that enhance the collective good or transform systems, structures and values.
The hype around the “Innovation Society” also obscures the fact that innovation processes bring about cascades of changes that are unpredictable, and may produce toxic side-effects. Just think about the growth of new kinds of financial instruments which exploded in the sub-prime mortgage disaster, triggering the financial and economic crises that have dragged on since 2008. Market-driven cascades of innovation have also contributed to global warming and obesity epidemics in the industrialized world. Not everything that’s innovative is valuable or effective.
As presently constituted, neither governments nor markets are able to control these cascades of innovation. They lack the means and the intelligence to detect unintended consequences and encourage innovation processes to move in positive directions. So how can this ‘boat’ be steered through the ‘storm’ before it crashes on the ‘rocks?’
Since 2008, researchers from INSITE and elsewhere have been trying to address this question by refocusing innovation theory on social questions, power relations and democratic concerns. For INSITE, the “social” in “social innovation” isn’t simply a marker for a target group in society or the social intentions of innovators and entrepreneurs. It stands for something much deeper: giving power back to society to direct innovation processes towards greater prosperity for all. In this conception, social innovation challenges the foundations of the “Innovation Society’s” narrow ideology. It provides an alternative through which engaged citizens can mobilize to construct a socially sustainable future. …more.“
How do we improve open data for police accountability?
Emily Shaw at the SunLight Foundation: “This is a challenging time for people who worry about the fairness of American governmental institutions. In quick succession, grand juries declined to indict two police officers accused of killing black men. In the case of Ferguson, Mo. officer Darren Wilson’s killing of Michael Brown, the grand jury’s decision appeared to center on uncertainty about whether Wilson’s action was legal and whether he killed under threat. In the case of New York City police officer Daniel Pantaleo’s killing of Eric Garner, however, a bystander recorded and made public a video of the police officer causing Garner’s death through an illegal chokehold. In Pantaleo’s case, the availability of video data has made the question about institutional fairness even more urgent, as people can see for themselves the context in which the officer exercised power. The data has given us a common set of facts to use in judging police behavior.
We grant law enforcement and corrections departments the right to exercise more physical power over the public than we do to any other part of our government. But do we generally have the data we need to evaluate how they’re using it?….
The time to find good solutions to these problems is now. Responding to widespread frustration, President Obama has just announced a three-part initiative to “strengthen community policing”: an increased focus on transparency and oversight for federal-to-local transfers of military equipment, a proposal to provide matching funding to local police departments to buy body cameras, and a “Task Force on 21st Century Policing” that will make recommendations for how to implement community-oriented policing practices.
While each element of Obama’s initiative corresponds to a distinct set of concerns about policing, one element they share in common is the need to increase access to information about police work. Each of the three approaches will rely on mechanisms to increase the flow of public information about what police officers are doing in their official roles and how they are doing it. How are police officers going about fulfilling their responsibility to ensure public safety? Are they working in ways that appropriately respect individual rights? Are they responsive to public concerns, when concerns are raised?
By encouraging the collection and publication of more data about how government is working, Obama’s initiative has the potential to support precisely the kind of increase in data availability that can transform public outcomes. When applied with the intent to improve transparency and accountability and to increase public engagement, open data — and the civic tech that uses this data — can bridge the often too-large gap between the public and government.
However, because Obama’s initiatives depend on the effective collection, publication, and communication of information, open data advocates have a particular contribution to make. It’s important to think about what lessons we can apply from our experiences with open data — and with data collected and used for police accountability — in order to ensure that this initiative has the greatest possible impact. As an open data and open government community, can we make recommendations that can help improve the data we’re collecting for police transparency and accountability?
I’m going to begin a list, but it’s just a beginning – I am certain that you have many more recommendations to make. I’ll categorize them first by Obama’s “Strengthening Community Policing” initiatives and then keep thinking about what additional data is needed. Please think along with me about what kind of datasets we will need, what potential issues with data availability and quality we’re likely to see, what kind of laws may need to be changed to improve access to the data necessary for police accountability, then make your recommendations in the Google Doc embedded at the end of this post. If you’ve seen any great projects you’ve seen which improve police transparency and accountability, be sure to share those as well….”
Five public participation books from 2014 you should take the time to read
Crispin Butteriss at Bang The Table: “Every year dozens of books are published on the subject of community engagement, civic engagement, public engagement or public participation (depending on your fancy). None of us has time to read them all, so how to choose.
I’ve compiled a short and eclectic list here that span the breadth of issues that public participation practitioners and thier public sector managers are likely to be thinking about; legal, organisational culture, bringing joy back into citizen engagement, thoughtful living and thoughtful engagement, and DIY citizenship (and what that means for the public sector).
Blocking Public Participation: The use of strategic litigation to silence political expression
written by Byron M Sheldrick, published by Wilfred Laurier University Press
The blurb…
Strategic litigation against public participation (SLAPP) involves lawsuits brought by individuals, corporations, groups, or politicians to curtail political activism and expression. An increasingly large part of the political landscape in Canada, they are often launched against those protesting, boycotting, or participating in some form of political activism. A common feature of SLAPPs is that their intention is rarely to win the case or secure a remedy; rather, the suit is brought to create a chill on political expression….
Making Policy Public: Participatory Bureaucracy in American Democracy
written by Susan L. Moffit, published by Cambridge University Press
The blurb…
This book challenges the conventional wisdom that government bureaucrats inevitably seek secrecy and demonstrates how and when participatory bureaucracy manages the enduring tension between bureaucratic administration and democratic accountability….
Making Democracy Fun: How Game Design Can Empower Citizens and Transform Politics
written by Josh A. Lerner, published by MIT
The blurb…
Making Policy Public: Participatory Bureaucracy in American Democracy
written by Susan L. Moffit, published by Cambridge University Press
The blurb…
This book challenges the conventional wisdom that government bureaucrats inevitably seek secrecy and demonstrates how and when participatory bureaucracy manages the enduring tension between bureaucratic administration and democratic accountability….
Making Democracy Fun: How Game Design Can Empower Citizens and Transform Politics
written by Josh A. Lerner, published by MIT
The blurb…
Anyone who has ever been to a public hearing or community meeting would agree that participatory democracy can be boring. Hours of repetitive presentations, alternatingly alarmist or complacent, for or against, accompanied by constant heckling, often with no clear outcome or decision….
What Would Socrates Do?: Self-Examination, Civic Engagement, and the Politics of Philosophy
written by Joel Alden Schlosser, published by Cambridge University Press
The blurb…
Socrates continues to be an extremely influential force to this day; his work is featured prominently in the work of contemporary thinkers ranging from Hannah Arendt and Leo Strauss, to Michel Foucault and Jacques Rancière….
DIY Citizenship: Critical Making and Social Media
edited by Matt Ratto & Megan Boler, published by MIT
The blurb…
Today, DIY — do-it-yourself — describes more than self-taught carpentry. Social media enables DIY citizens to organize and protest in new ways (as in Egypt’s “Twitter revolution” of 2011) and to re-purpose corporate content (or create new user-generated content) in order to offer political counter-narratives….”
States and democracy
New paper by Francis Fukuyama in the journal Democratization: “The state, rule of law, and democratic accountability are the three basic components of a modern political order. The state concentrates and uses power, while law and democracy constrain the exercise of power, indicating that there is an inherent tension between them. This article looks at ways in which the state and liberal democracy interact in three areas: citizen security, patronage and clientelism, and the formation of national identity. In all three areas, state and democracy act at cross purposes in some domains, and are mutually supportive in others. The reason for this complex relationship is that both state and democracy are themselves complex collections of institutions which interact on a multiplicity of levels. Understanding the relationship between state and democracy is important in policy terms because many recent initiatives to improve the quality of governance assume that state quality and democracy are mutually supportive, something that is not fully supported by the empirical evidence.”
Wiser: Getting Beyond Groupthink to Make Groups Smarter
New publication by Reid Hastie and Cass Sunstein: “Why are group decisions so hard? Since the beginning of human history, people have made decisions in groups–first in families and villages, and now as part of companies, governments, school boards, religious organizations, or any one of countless other groups. And having more than one person to help decide is good because the group benefits from the collective knowledge of all of its members, and this results in better decisions. Right? Back to reality. We’ve all been involved in group decisions–and they’re hard. And they often turn out badly. Why? Many blame bad decisions on “groupthink” without a clear idea of what that term really means. Now, “Nudge” coauthor Cass Sunstein and leading decision-making scholar Reid Hastie shed light on the specifics of why and how group decisions go wrong–and offer tactics and lessons to help leaders avoid the pitfalls and reach better outcomes. In the first part of the book, they explain in clear and fascinating detail the distinct problems groups run into: They often amplify, rather than correct, individual errors in judgment; They fall victim to cascade effects, as members follow what others say or do; They become polarized, adopting more extreme positions than the ones they began with; They emphasize what everybody knows instead of focusing on critical information that only a few people know. In the second part of the book, the authors turn to straightforward methods and advice for making groups smarter. These approaches include silencing the leader so that the views of other group members can surface, rethinking rewards and incentives to encourage people to reveal their own knowledge, thoughtfully assigning roles that are aligned with people’s unique strengths, and more. With examples from a range of organizations–from Google to the CIA–and written in an engaging and witty style, “Wiser” will not only enlighten you; it will help your team and your organization make better decisions–decisions that lead to greater success.”
The Paradox of Openness
New Book on Transparency and Participation in Nordic Cultures of Consensus, edited by Norbert Götz, Södertörn University, and Carl Marklund, Södertörn University: “The ‘open society’ has become a watchword of liberal democracy and the market system in the modern globalized world. Openness stands for individual opportunity and collective reason, as well as bottom-up empowerment and top-down transparency. It has become a cherished value, despite its vagueness and the connotation of vulnerability that surrounds it. Scandinavia has long considered itself a model of openness, citing traditions of freedom of information and inclusive policy making. This collection of essays traces the conceptual origins, development, and diverse challenges of openness in the Nordic countries and Austria. It examines some of the many paradoxes that openness encounters and the tensions it arouses when it addresses such divergent ends as democratic deliberation and market transactions, freedom of speech and sensitive information, compliant decision making and political and administrative transparency, and consensual procedures and the toleration of dissent.”