In Defense of Transit Apps

Curated on Posted on by Stefaan Verhulst

Mark Headd at Civic Innovations: “The civic technology community has a love-hate relationship with transit apps.
We love to, and often do, use the example of open transit data and the cottage industry of civic app development it has helped spawn as justification for governments releasing open data. Some of the earliest, most enduring and most successful civic applications have been built on transit data and there literally hundreds of different apps available.
The General Transit Feed Specification (GTFS), which has helped to encourage the release of transit data from dozens and dozens of transportation authorities across the country, is used as the model for the development of other open data standards. I once described work being done to develop a data standard for locations dispensing vaccinations as “GTFS for flu shots.”
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But some in the civic technology community chafe at the overuse of transit apps as the example cited for the release of open data and engagement with outside civic hackers. Surely there are other examples we can point to that get at deeper, more fundamental problems with civic engagement and the operation of government. Is the best articulation of the benefits of open data and civic hacking a simple bus stop application?
Last week at Transparency Camp in DC, during a session I ran on open data, I was asked what data governments should focus on releasing as open data. I stated my belief that – at a minimum – governments should concentrate on The 3 B’s: Buses (transit data), Bullets (crime data) and Bucks (budget & expenditure data).
To be clear – transit data and the apps it helps generate are critical to the open data and civic technology movements. I think it is vital to exploring the role that transit apps have played in the development of the civic technology ecosystem and their impact on open data.

Story telling with transit data

Transit data supports more than just “next bus” apps. In fact, characterizing all transit apps this way does a disservice to the talented and creative people working to build things with transit data. Transit data supports a wide range of different visualizations that can tell an intimate, granular story about how a transit system works and how it’s operation impacts a city.
One inspiring example of this kind of app was developed recently by Mike Barry and Brian Card, and looked at the operation of MBTA in Boston. Their motive was simple:

We attempt to present this information to help people in Boston better understand the trains, how people use the trains, and how the people and trains interact with each other.

We’re able to tell nuanced stories about transit systems because the quality of data being released continues to expand and improve in quality. This happens because developers building apps in cities across the country have provided feedback to transit officials on what they want to see and the quality of what is provided.
Developers building the powerful visualizations we see today are standing on the shoulders of the people that built the “next bus” apps a few years ago. Without these humble apps, we don’t get to tell these powerful stories today.

Holding government accountable

Transit apps are about more than just getting to the train on time.
Support for transit system operations can run into the billions of dollars and affect the lives of millions of people in an urban area. With this much investment, it’s important that transit riders and taxpayers are able to hold officials accountable for the efficient operation of transit systems. To help us do this, we now have a new generation of transit apps that can examine things like the scheduled arrival and departure times of trains with their actual arrival and departure time.
Not only does this give citizens transparency into how well their transit system is being run, it offers a pathway for engagement – by knowing which routes are not performing close to scheduled times, transit riders and others can offer suggestions for changes and improvements.

A gateway to more open data

One of the most important things that transit apps can do is provide a pathway for more open data.
In Philadelphia, the city’s formal open data policy and the creation of an open data portal all followed after the efforts of a small group of developers working to obtain transit schedule data from the Southeastern Pennsylvania Transportation Authority (SEPTA). This group eventually built the region’s first transit app.
This small group pushed SEPTA to make their data open, and the Authority eventually embraced open data. This, in turn, raised the profile of open data with other city leaders and directly contributed to the adoption of an open data policy by the City of Philadelphia several years later. Without this simple transit app and the push for more open transit data, I don’t think this would have happened. Certainly not as soon as it did.
And it isn’t just big cities like Philadelphia. In Syracuse, NY – a small city with no tradition of civic hacking and no formal open data program – a group at a local hackathon decided that they wanted to build a platform for government open data.
The first data source they selected to focus on? Transit data. The first app they built? A transit app…”

Let's amplify California's collective intelligence

Curated on Posted on by Stefaan Verhulst

Gavin Newsom and Ken Goldberg at the SFGate: “Although the results of last week’s primary election are still being certified, we already know that voter turnout was among the lowest in California’s history. Pundits will rant about the “cynical electorate” and wag a finger at disengaged voters shirking their democratic duties, but we see the low turnout as a symptom of broader forces that affect how people and government interact.
The methods used to find out what citizens think and believe are limited to elections, opinion polls, surveys and focus groups. These methods may produce valuable information, but they are costly, infrequent and often conducted at the convenience of government or special interests.
We believe that new technology has the potential to increase public engagement by tapping the collective intelligence of Californians every day, not just on election day.
While most politicians already use e-mail and social media, these channels are easily dominated by extreme views and tend to regurgitate material from mass media outlets.
We’re exploring an alternative.
The California Report Card is a mobile-friendly web-based platform that streamlines and organizes public input for the benefit of policymakers and elected officials. The report card allows participants to assign letter grades to key issues and to suggest new ideas for consideration; public officials then can use that information to inform their decisions.
In an experimental version of the report card released earlier this year, residents from all 58 counties assigned more than 20,000 grades to the state of California and also suggested issues they feel deserve priority at the state level. As one participant noted: “This platform allows us to have our voices heard. The ability to review and grade what others suggest is important. It enables elected officials to hear directly how Californians feel.”
Initial data confirm that Californians approve of our state’s rollout of Obamacare, but are very concerned about the future of our schools and universities.
There was also a surprise. California Report Card suggestions for top state priorities revealed consistently strong interest and support for more attention to disaster preparedness. Issues related to this topic were graded as highly important by a broad cross section of participants across the state. In response, we’re testing new versions of the report card that can focus on topics related to wildfires and earthquakes.
The report card is part of an ongoing collaboration between the CITRIS Data and Democracy Initiative at UC Berkeley and the Office of the Lieutenant Governor to explore how technology can improve public communication and bring the government closer to the people. Our hunch is that engineering concepts can be adapted for public policy to rapidly identify real insights from constituents and resist gaming by special interests.
You don’t have to wait for the next election to have your voice heard by officials in Sacramento. The California Report Card is now accessible from cell phones, desktop and tablet computers. We encourage you to contribute your own ideas to amplify California’s collective intelligence. It’s easy, just click “participate” on this website: CaliforniaReportCard.org”

How NYC Open Data and Reddit Saved New Yorkers Over $55,000 a Year

Curated on Posted on by Stefaan Verhulst

IQuantNY: “NYC generates an enormous amount of data each year, and for the most part, it stays behind closed doors.  But thanks to the Open Data movement, signed into law by Bloomberg in 2012 and championed over the last several years by Borough President Gale Brewer, along with other council members, we now get to see a small slice of what the city knows. And that slice is growing.
There have been some detractors along the way; a senior attorney for the NYPD said in 2012 during a council hearing that releasing NYPD data in csv format was a problem because they were “concerned with the integrity of the data itself” and because “data could be manipulated by people who want ‘to make a point’ of some sort”.  But our democracy is built on the idea of free speech; we let all the information out and then let reason lead the way.
In some ways, Open Data adds another check and balance into government: its citizens.  I’ve watched the perfect example of this check work itself out over the past month.  You may have caught my post that used parking ticket data to identify the fire hydrant in New York City that was generating the most income for the city in the form of fines: $33,000 a year.  And on the next block, the second most profitable hydrant was generating $24,000 a year.  That’s two consecutive blocks with hydrants generating over $55,000 a year. But there was a problem.  In my post, I laid out why these two parking spots were extremely confusing and basically seemed like a trap; there was a wide “curb extension” between the street and the hydrant, making it appear like the hydrant was not by the street.  Additionally, the DOT had painted parking spots right where you would be fined if you parked.
Once the data was out there, the hydrant took on a life of its own.  First, it raised to the top of the nyc sub-reddit.  That is basically one way that the internet voted that this is in-fact “interesting”.  And that is how things go from small to big. From there, it travelled to the New York Observer, which was able to get a comment from the DOT. After that, it appeared in the New York Post, the post was republished in Gothamist and finally it even went global in the Daily Mail.
I guess the pressure was on the DOT at this point, as each media source reached out for comment, but what struck me was their response to the Observer:

“While DOT has not received any complaints about this location, we will review the roadway markings and make any appropriate alterations”

Why does someone have to complain in order for the DOT to see problems like this?  In fact, the DOT just redesigned every parking sign in New York because some of the old ones were considered confusing.  But if this hydrant was news to them, it implies that they did not utilize the very strongest source of measuring confusion on our streets: NYC parking tickets….”

New Book on 25 Years of Participatory Budgeting

Curated on Posted on by Stefaan Verhulst

Tiago Peixoto at Democracy Spot: “A little while ago I mentioned the launch of the Portuguese version of the book organized by Nelson Dias, “Hope for Democracy: 25 Years of Participatory Budgeting Worldwide”.

The good news is that the English version is finally out. Here’s an excerpt from the introduction:

This book represents the effort  of more than forty authors and many other direct and indirect contributions that spread across different continents seek to provide an overview on the Participatory Budgeting (PB) in the World. They do so from different backgrounds. Some are researchers, others are consultants, and others are activists connected to several groups and social movements. The texts reflect this diversity of approaches and perspectives well, and we do not try to influence that.
(….)
The pages that follow are an invitation to a fascinating journey on the path of democratic innovation in very diverse cultural, political, social and administrative settings. From North America to Asia, Oceania to Europe, from Latin America to Africa, the reader will find many reasons to closely follow the proposals of the different authors.

The book can be downloaded here [PDF]. I had the pleasure of being one of the book’s contributors, co-authoring an article with Rafael Sampaio on the use of ICT in PB processes: “Electronic Participatory Budgeting: False Dilemmas and True Complexities” [PDF]...”

A brief history of open data

Curated on Posted on by Stefaan Verhulst

Article by Luke Fretwell in FCW: “In December 2007, 30 open-data pioneers gathered in Sebastopol, Calif., and penned a set of eight open-government data principles that inaugurated a new era of democratic innovation and economic opportunity.
“The objective…was to find a simple way to express values that a bunch of us think are pretty common, and these are values about how the government could make its data available in a way that enables a wider range of people to help make the government function better,” Harvard Law School Professor Larry Lessig said. “That means more transparency in what the government is doing and more opportunity for people to leverage government data to produce insights or other great business models.”
The eight simple principles — that data should be complete, primary, timely, accessible, machine-processable, nondiscriminatory, nonproprietary and license-free — still serve as the foundation for what has become a burgeoning open-data movement.

The benefits of open data for agencies

  • Save time and money when responding to Freedom of Information Act requests.
  • Avoid duplicative internal research.
  • Use complementary datasets held by other agencies.
  • Empower employees to make better-informed, data-driven decisions.
  • Attract positive attention from the public, media and other agencies.
  • Generate revenue and create new jobs in the private sector.

Source: Project Open Data

In the seven years since those principles were released, governments around the world have adopted open-data initiatives and launched platforms that empower researchers, journalists and entrepreneurs to mine this new raw material and its potential to uncover new discoveries and opportunities. Open data has drawn civic hacker enthusiasts around the world, fueling hackathons, challenges, apps contests, barcamps and “datapaloozas” focused on issues as varied as health, energy, finance, transportation and municipal innovation.
In the United States, the federal government initiated the beginnings of a wide-scale open-data agenda on President Barack Obama’s first day in office in January 2009, when he issued his memorandum on transparency and open government, which declared that “openness will strengthen our democracy and promote efficiency and effectiveness in government.” The president gave federal agencies three months to provide input into an open-government directive that would eventually outline what each agency planned to do with respect to civic transparency, collaboration and participation, including specific objectives related to releasing data to the public.
In May of that year, Data.gov launched with just 47 datasets and a vision to “increase public access to high-value, machine-readable datasets generated by the executive branch of the federal government.”
When the White House issued the final draft of its federal Open Government Directive later that year, the U.S. open-government data movement got its first tangible marching orders, including a 45-day deadline to open previously unreleased data to the public.
Now five years after its launch, Data.gov boasts more than 100,000 datasets from 227 local, state and federal agencies and organizations….”

Estonian plan for 'data embassies' overseas to back up government databases

Curated on Posted on by Stefaan Verhulst

Graeme Burton in Computing: “Estonia is planning to open “data embassies” overseas to back up government databases and to operate government “in the cloud“.
The aim is partly to improve efficiency, but driven largely by fear of invasion and occupation, Jaan Priisalu, the director general of Estonian Information System Authority, told Sky News.
He said: “We are planning to actually operate our government in the cloud. It’s clear also how it helps to protect the country, the territory. Usually when you are the military planner and you are planning the occupation of the territory, then one of the rules is suppress the existing institutions.
“And if you are not able to do it, it means that this political price of occupying the country will simply rise for planners.”
Part of the rationale for the plan, he continued, was fear of attack from Russia in particular, which has been heightened following the occupation of Crimea, formerly in Ukraine.
“It’s quite clear that you can have problems with your neighbours. And our biggest neighbour is Russia, and nowadays it’s quite aggressive. This is clear.”
The plan is to back up critical government databases outside of Estonia so that affairs of state can be conducted in the cloud, even if the country is invaded. It would also have the benefit of keeping government information out of invaders’ hands – provided it can keep its government cloud secure.
According to Sky News, the UK is already in advanced talks about hosting the Estonian government databases and may make the UK the first of Estonia’s data embassies.
Having wrested independence from the Soviet Union in 1991, Estonia has experienced frequent tension with its much bigger neighbour. In 2007, for example, after the relocation of the “Bronze Soldier of Tallinn” and the exhumation of the soldiers buried in a square in the centre of the capital to a military cemetery in April 2007, the country was subject to a prolonged cyber-attack sourced to Russia.
Russian hacker “Sp0Raw” said that the most efficient of the online attacks on Estonia could not have been carried out without the approval of Russian authorities and added that the hackers seemed to act under “recommendations” from parties in government. However, claims by Estonia that the Russian government was directly involved in the attacks were “empty words, not supported by technical data”.
Mike Witt, deputy director of the US Computer Emergency Response Team (CERT), suggested that the distributed denial-of-service (DDOS) attacks, while crippling to the Estonian government at the time, were not significant in scale from a technical standpoint. However, the Estonian government was forced to shut down many of its online operations in response.
At the same time, the Estonian government has been accused of implementing anti-Russian laws and discriminating against its large ethnic Russian population.
Last week, the Estonian government unveiled a plan to allow anyone in the world to apply for “digital citizenship“ of the country, enabling them to use Estonian online services, open bank accounts, and start companies without having to physically reside in the country.”

Citizen participation and technology

Curated on Posted on by Stefaan Verhulst

ICTlogy: “The recent, rapid rise in the use of digital technology is changing relationships between citizens, organizations and public institutions, and expanding political participation. But while technology has the potential to amplify citizens’ voices, it must be accompanied by clear political goals and other factors to increase their clout.
Those are among the conclusions of a new NDI study, “Citizen Participation and Technology,” that examines the role digital technologies – such as social media, interactive websites and SMS systems – play in increasing citizen participation and fostering accountability in government. The study was driven by the recognition that better insights are needed into the relationship between new technologies, citizen participation programs and the outcomes they aim to achieve.
Using case studies from countries such as Burma, Mexico and Uganda, the study explores whether the use of technology in citizen participation programs amplifies citizen voices and increases government responsiveness and accountability, and whether the use of digital technology increases the political clout of citizens.
The research shows that while more people are using technology—such as social media for mobile organizing, and interactive websites and text messaging systems that enable direct communication between constituents and elected officials or crowdsourcing election day experiences— the type and quality of their political participation, and therefore its impact on democratization, varies. It also suggests that, in order to leverage technology’s potential, there is a need to focus on non-technological areas such as political organizing, leadership skills and political analysis.
For example, the “2% and More Women in Politics” coalition led by Mexico’s National Institute for Women (INMUJERES) used a social media campaign and an online petition to call successfully for reforms that would allocate two percent of political party funding for women’s leadership training. Technology helped the activists reach a wider audience, but women from the different political parties who made up the coalition might not have come together without NDI’s role as a neutral convener.
The study, which was conducted with support from the National Endowment for Democracy, provides an overview of NDI’s approach to citizen participation, and examines how the integration of technologies affects its programs in order to inform the work of NDI, other democracy assistance practitioners, donors, and civic groups.

Observations:

Key findings:

  1. Technology can be used to readily create spaces and opportunities for citizens to express their voices, but making these voices politically stronger and the spaces more meaningful is a harder challenge that is political and not technological in nature.
  2. Technology that was used to purposefully connect citizens’ groups and amplify their voices had more political impact.
  3. There is a scarcity of data on specific demographic groups’ use of, and barriers to technology for political participation. Programs seeking to close the digital divide as an instrument of narrowing the political divide should be informed by more research into barriers to access to both politics and technology.
  4. There is a blurring of the meaning between the technologies of open government data and the politics of open government that clouds program strategies and implementation.
  5. Attempts to simply crowdsource public inputs will not result in users self-organizing into politically influential groups, since citizens lack the opportunities to develop leadership, unity, and commitment around a shared vision necessary for meaningful collective action.
  6. Political will and the technical capacity to engage citizens in policy making, or providing accurate data on government performance are lacking in many emerging democracies. Technology may have changed institutions’ ability to respond to citizen demands but its mere presence has not fundamentally changed actual government responsiveness.”

Democracy and open data: are the two linked?

Curated on Posted on by Stefaan Verhulst

Molly Shwartz at R-Street: “Are democracies better at practicing open government than less free societies? To find out, I analyzed the 70 countries profiled in the Open Knowledge Foundation’s Open Data Index and compared the rankings against the 2013 Global Democracy Rankings. As a tenet of open government in the digital age, open data practices serve as one indicator of an open government. Overall, there is a strong relationship between democracy and transparency.
Using data collected in October 2013, the top ten countries for openness include the usual bastion-of-democracy suspects: the United Kingdom, the United States, mainland Scandinavia, the Netherlands, Australia, New Zealand and Canada.
There are, however, some noteworthy exceptions. Germany ranks lower than Russia and China. All three rank well above Lithuania. Egypt, Saudi Arabia and Nepal all beat out Belgium. The chart (below) shows the democracy ranking of these same countries from 2008-2013 and highlights the obvious inconsistencies in the correlation between democracy and open data for many countries.
transparency
There are many reasons for such inconsistencies. The implementation of open-government efforts – for instance, opening government data sets – often can be imperfect or even misguided. Drilling down to some of the data behind the Open Data Index scores reveals that even countries that score very well, such as the United States, have room for improvement. For example, the judicial branch generally does not publish data and houses most information behind a pay-wall. The status of legislation and amendments introduced by Congress also often are not available in machine-readable form.
As internationally recognized markers of political freedom and technological innovation, open government initiatives are appealing political tools for politicians looking to gain prominence in the global arena, regardless of whether or not they possess a real commitment to democratic principles. In 2012, Russia made a public push to cultivate open government and open data projects that was enthusiastically endorsed by American institutions. In a June 2012 blog post summarizing a Russian “Open Government Ecosystem” workshop at the World Bank, one World Bank consultant professed the opinion that open government innovations “are happening all over Russia, and are starting to have genuine support from the country’s top leaders.”
Given the Russian government’s penchant for corruption, cronyism, violations of press freedom and increasing restrictions on public access to information, the idea that it was ever committed to government accountability and transparency is dubious at best. This was confirmed by Russia’s May 2013 withdrawal of its letter of intent to join the Open Government Partnership. As explained by John Wonderlich, policy director at the Sunlight Foundation:

While Russia’s initial commitment to OGP was likely a surprising boon for internal champions of reform, its withdrawal will also serve as a demonstration of the difficulty of making a political commitment to openness there.

Which just goes to show that, while a democratic government does not guarantee open government practices, a government that regularly violates democratic principles may be an impossible environment for implementing open government.
A cursory analysis of the ever-evolving international open data landscape reveals three major takeaways:

  1. Good intentions for government transparency in democratic countries are not always effectively realized.
  2. Politicians will gladly pay lip-service to the idea of open government without backing up words with actions.
  3. The transparency we’ve established can go away quickly without vigilant oversight and enforcement.”

A civic-social platform for a new kind of citizen duty

Curated on Posted on by Stefaan Verhulst

Dirk Jan van der Wal at OpenSource.com: “In the Netherlands a community of civil servants has developed an open source platform for collaboration within the public sector. What began as a team of four has grown to over 75,000 registered users. What happened? And, why was open source key to the project’s success?
Society is rapidly changing. One change is the tremendous development of Internet and Web-based tools. These tools have opened up new ways for collaboration and sharing information. This is a big change for our society and democracy, having an impact on our politics. How does government change along with it?
A need to change the way government organizations worked and civil servants interacted too could not be ignored. Take for example, politicians resigning because of one tweet! Meanwhile, government organizations continually face the challenge of doing more with less funds. I think this increased the need to cooperate and share knowledge; it was not longer feasible for smaller communities to maintain knowledge on their own.
The question became: How do we cooperate in an efficient manner?
In the Netherlands, we have over 500 different government organizations: departments, city councils, provinces, and so on. All these organizations have their own information and communications technology (ICT) environment. So, with a growing network and discussions around multiple themes, it became clear that one of the basic requirements for cooperating efficiently is having a government-wide platform for people to communicate and work from.
So, a small team of four started Pleio for Dutch civil servants and citizens to meet each other, have discussions, and work together on things that matter to them.
(Pleio translates loosely in English to “government square.”)
As in real life, citizens and government officials work together across various teams, groups, and networks to think about and do work on projects that matter. Using the Pleio online platform, citizens and government officials can find and then engage with the right people to collaborate on a project or problem…”

The Cultural Imaginary of the Internet

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Book by Majid Yar on Virtual Utopias and Dystopias: “Contemporary culture offer contradictory views of the internet and new media technologies, painting them in extremes of optimistic enthusiasm and pessimistic foreboding. While some view them as a repository of hopes for democracy, freedom and self-realisation, others consider these developments as sources of alienation, dehumanisation and danger. This book explores such representations, and situates them within the traditions of utopian and dystopian thought that have shaped the Western cultural imaginary. Ranging from ancient poetry to post-humanism, and classical sociology to science fiction, it uncovers the roots of our cultural responses to the internet, which are centred upon a profoundly ambivalent reaction to technological modernity. Majid Yar argues that it is only by better understanding our society’s reactions to technological innovation that we can develop a balanced and considered response to the changes and challenges that the internet brings in its wake.”